We’re looking for a Customer Success Manager (12 month contract) to manage a select portfolio of customers. In this role, you will collaborate with internal stakeholders to onboard customers and ensure that they have the tools and resources to achieve their business goals on social. You will guide customers to success on their social journey and support business outcomes while being responsible for user adoption, revenue retention and growth, and customer advocacy. You will actively engage in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics. In this role, you will report to the Senior Manager, Customer Success. WHAT YOU’LL DO: Own the day to day relationship management for a book of business, guiding customers to success on their social journey with Hootsuite’s Enterprise and partner products. Partner with Professional Services to onboard customers, develop and maintain Mutual Account Plans, lead success reviews, and ensure success plan development and delivery against customer goals by leveraging tools and analytics Develop relationships with customers in assigned vertical(s). Gauge customer progress and preferences by actively engaging in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics Demonstrate expertise in Hootsuite's products and social media by keeping up with industry trends and best practices. Actively monitor account health and adoption throughout the length of the relationship, and ensure high uptake of Hootsuite and partner products by analyzing data/metrics/industry trends, and intervening with adoption strategies that showcase how customers can enhance their workflows and better use our products to derive further value. Collaborates with Account Manager to develop account strategies and to identify qualified leads (CSQL) for account expansion. Log feature requests and update customer account notes in Salesforce. Identify and escalat
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About the role We are hiring for a Director, Strategy and Growth Initiatives to help define and drive the long-term strategy and growth of the company. As our Director, you’ll identify where the business should go next, shape the long-term vision with senior leadership, and turn that into actionable initiatives that drive durable growth. You’ll work across Product, Marketing, Analytics, and other functions to solve the company’s most important and ambiguous problems, and ensure those strategies translate into real outcomes. In this role, you can expect to Identify and lead high-impact strategic initiatives that drive long-term growth and business durability Analyze market, competitor, and consumer trends to inform company strategy and priorities Partner closely with senior leaders to shape long-term vision and drive alignment across the organization Translate strategy into actionable plans and ensure initiatives are executed across cross-functional teams Develop deep analytical insights and research to support decision-making and prioritization Influence decisions and drive accountability across Product, Marketing, Analytics, and other functions Lead complex problem-solving efforts and guide project teams to deliver measurable business outcomes To thrive in this role, you have 10+ years of experience in strategy/management consulting, corporate strategy, or operating roles within financial services or fintech An MBA or equivalent experience Proven ability to influence senior stakeholders and drive alignment across complex organizationsx Strong analytical and problem-solving skills, including financial modeling and data-driven decision making Experience leading and managing project teams and driving initiatives end-to-end Excellent communication skills with the ability to translate insights into clear recommendations Deep experience in fintech/financial services and/or hands-on experience with data analysis, market research, or product analytics (preferred) #LI-BE1 #
Communication belongs to everyone. TextNow is one of the largest providers of free phone service in North America, connecting tens of millions of people who would otherwise be priced out of staying in touch. We pair a free, ad-supported tier with paid plans and a growing set of intelligent features — and we run it on infrastructure we own and operate. We move fast, we measure what we ship, and we treat AI as a core part of how we build, not a side experiment. What You'll Do As a Software Developer on iOS, you'll own the systems, architecture, and tooling behind apps used by millions — operating strategically across mobile, backend, and data, and diving into the lowest-level details when the problem demands it. This is an AI-first role: using AI is not optional, it's the expectation. We anticipate the majority of the code you ship will be AI-generated, with you as the architect, reviewer, and final authority on quality, correctness, and design. You'll have access to the latest and greatest AI development tools, and you'll help build our AI harness — the agents, workflows, evaluations, and guardrails the rest of engineering relies on. We hire across multiple levels (intermediate, senior, staff+) and align title and scope to demonstrated impact, not years on a résumé. • Design, develop, and sustain high-performance iOS applications in Swift, SwiftUI, and Objective-C, with AI tooling embedded throughout your workflow. • Own the full lifecycle of your systems: feature ideation, API design, instrumentation, CI/CD deployment, live-traffic monitoring, unit/UI/e2e testing, telemetry and data analysis, A/B experiment design, and continuous iteration. • Lead architectural modernization — decompose monoliths, build shared libraries and frameworks, improve modularization, and enable reuse across iOS, Android, and Web. • Evaluate and adopt new Apple platform capabilities (OS releases, device types, form factors, architectures) a
Communication belongs to everyone. TextNow is one of the largest providers of free phone service in North America, connecting tens of millions of people who would otherwise be priced out of staying in touch. We pair a free, ad-supported tier with paid plans and a growing set of intelligent features — and we run it on infrastructure we own and operate. We move fast, we measure what we ship, and we treat AI as a core part of how we build, not a side experiment. What You'll Do As a Software Developer on iOS, you'll own the systems, architecture, and tooling behind apps used by millions — operating strategically across mobile, backend, and data, and diving into the lowest-level details when the problem demands it. This is an AI-first role: using AI is not optional, it's the expectation. We anticipate the majority of the code you ship will be AI-generated, with you as the architect, reviewer, and final authority on quality, correctness, and design. You'll have access to the latest and greatest AI development tools, and you'll help build our AI harness — the agents, workflows, evaluations, and guardrails the rest of engineering relies on. We hire across multiple levels (intermediate, senior, staff+) and align title and scope to demonstrated impact, not years on a résumé. • Design, develop, and sustain high-performance iOS applications in Swift, SwiftUI, and Objective-C, with AI tooling embedded throughout your workflow. • Own the full lifecycle of your systems: feature ideation, API design, instrumentation, CI/CD deployment, live-traffic monitoring, unit/UI/e2e testing, telemetry and data analysis, A/B experiment design, and continuous iteration. • Lead architectural modernization — decompose monoliths, build shared libraries and frameworks, improve modularization, and enable reuse across iOS, Android, and Web. • Evaluate and adopt new Apple platform capabilities (OS releases, device types, form factors, architect
We believe that communication belongs to everyone. TextNow is redefining how people connect by combining simplicity, intelligence, and accessibility. We’re a team of curious builders using technology to make communication more affordable and powerful for millions of users every day. As a Software Developer - Android , you won’t just build apps—you’ll shape the systems, architecture, and tooling that make them possible. At TextNow, Members of Technical Staff combine leadership and hands-on coding to enable the highest leverage opportunities possible. Being able to operate strategically, as well as diving into the lowest leveldetails, is a must. You’ll take technical ownership of key mobile domains and work across mobile, backend, and data to create faster, smarter, more reliable products. AI and automation are at the core of how we build. You’ll use them to accelerate development, improve performance, detect and resolve issues faster, and continuously raise the bar for mobile development excellence. We’re hiring Members of Technical Staff across multiple levels (intermediate/senior/staff+). Whether you’re an experienced developer looking to lead complex systems, or an early-career developer eager to grow, we’ll align your title and scope based on experience and impact. This role is about impact at scale. You’ll shape how TextNow builds and operates its backend systems—using AI and automation to make development faster, decisions smarter, and experiences more seamless for millions of users worldwide. What You'll Do Design, develop, and sustain high-performance Android applications using Kotlin, Jetpack Compose, and Java. Lead architectural modernization and modularization to improve scalability and cross-platform reuse. Define and own the entire lifecycle of your systems: feature ideation, API design, instrumentation, deployment (CI/CD), live-traffic monitoring, unit/UI/e2e testing, use
Software Developer - Android (Canada) Waterloo, ON - Hybrid Communication belongs to everyone. TextNow is one of the largest providers of free phone service in North America, connecting tens of millions of people who would otherwise be priced out of staying in touch. We pair a free, ad-supported tier with paid plans and a growing set of intelligent features — and we run it on infrastructure we own and operate. We move fast, we measure what we ship, and we treat AI as a core part of how we build, not a side experiment. What You’ll Do As a Software Developer on Android, you’ll own the systems, architecture, and tooling behind apps used by millions — operating strategically across mobile, backend, and data, and diving into the lowest-level details when the problem demands it. This is an AI-first role: using AI is not optional, it’s the expectation. We anticipate the majority of the code you ship will be AI-generated, with you as the architect, reviewer, and final authority on quality, correctness, and design. You’ll have access to the latest and greatest AI development tools, and you’ll help build our AI harness — the agents, workflows, evaluations, and guardrails the rest of engineering relies on. We hire across multiple levels (intermediate, senior, staff+) and align title and scope to demonstrated impact, not years on a résumé. Design, develop, and sustain high-performance Android applications in Kotlin and Jetpack Compose, with legacy Java interop, and AI tooling embedded throughout your workflow. Own the full lifecycle of your systems: feature ideation, API design, instrumentation, CI/CD deployment, live-traffic monitoring, unit/UI/e2e testing, telemetry and data analysis, A/B experiment design, and continuous iteration. Lead architectural modernization — decompose monoliths, build shared libraries and frameworks, improve modularization, and enable reuse across Android, iOS, and Web. Evaluate and adopt new Android platform capabilities (OS rel
About the Team The Strategic Finance team provides financial insights and guidance to support OpenAI’s long-term goals and strategies. We partner across the business to allocate and deploy our resources for the highest-impact outcomes.  Within Strategic Finance, the B2B team focuses on the financial performance of our products and GTM functions, ensuring tight alignment between financial objectives and company strategy. We partner with leaders across Product, GTM, Research, Partnerships, and Operations to: Drive operational planning, financial forecasting, and performance management. Provide decision-quality insights on product and financial performance to inform strategic resource allocation. Build the “0→1” financial foundations required to scale and accelerate growth. About the Role We are hiring a senior leader in B2B Strategic Finance to build and scale a new pillar within our finance organization. This is a highly visible role that reports into the Head of B2B Strategic Finance and supports some of our most critical executive stakeholders, including our COO, CFO, and CRO, among others on the B2B Leadership Team. This role is ideally based in our San Francisco HQ, but we are open to NYC and Seattle. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Drive B2B finance scale and rigor Build and scale core financial infrastructure across the B2B business, including forecasting methodology, variance management, and performance narratives that drive accountability and decision-making velocity. Lead consolidated planning across revenue, gross margin (including compute), and opex for annual budget, forecasts, regular business reviews, and long-range planning. Establish durable management reporting: KPI definitions, dashboards, month-end/quarter-end deliverables, and exec-ready readouts. Partner with Corporate FP&A, Accounting, and Finance Systems/Data to evolve processes and contro
Natera is seeking a Staff Scientist to join our Early Research Team. The primary focus of this role is to independently lead the research and development of novel next-generation sequencing (NGS) technologies. In this role, you will lead projects from ideation to prototype, specifically designing and optimizing high-complexity NGS methods to advance our oncology diagnostic portfolio. Success in this role requires a deep technical foundation in molecular biology and NGS plus a proven track record of industrial R&D leadership. Primary Responsibilities: Lead and manage the development of innovative NGS-based diagnostic assays from feasibility through optimization. Define project goals and plans with input from stakeholders and manage multiple project streams in parallel. Independently design and execute complex laboratory experiments; analyze and interpret results to guide research direction. Coordinate cross-functional efforts to meet milestones and collaborate closely with bioinformatics, statistics, and data science teams to ensure robust experimental design and data analysis. Mentor and guide junior scientists while promoting scientific rigor and best practices. Author high-quality protocols, technical reports, and study documentation. Communicate progress regularly to stakeholders, including departmental meetings and senior leadership. Contribute to risk management, strategy development, and continuous improvement of scientific workflows. Qualifications: Ph.D. in molecular biology, genomics, or a closely related field. Minimum 8 years of relevant industry experience, or 2+ years postdoctoral research with 6+ years in industry. Proven experience in designing and advancing NGS-based diagnostics, preferably in the field of oncology. Required Expertise: A strong technical foundation in molecular biology or chemistry. Deep mechanistic knowledge of NGS library preparation chemistry. Demonstrated ability to independently design and execute complex experiments (solid
About the Team The DoorDash Research Fellowship is a 3-month program (extendable to 6 months) looking for Summer and Fall 2026 cohorts, for researchers and engineers who want to work on the hardest applied ML and AI problems in local commerce. Fellows are given the resources, autonomy, and access to real-world operational data needed to pursue ambitious research directions — with the goal of producing work that influences both the field and how DoorDash operates at scale. This program is modeled on the best external research fellowships: fellows are treated as independent researchers, not as junior employees on a product team. You pick the problem (within a set of priority areas), you own the direction, and you publish or ship the outcome. You’re excited about this opportunity because you will receive… Dedicated compute allocation sized to the research agenda — GPU clusters for training and inference budgets for experimentation Full access to DoorDash's research infrastructure — our internal RL stack, training and evaluation pipelines, RL environments built on real operational systems, agent evaluation harnesses, and the tooling our own research teams use day-to-day. Fellows are first-class users, not sandboxed visitors. Access to DoorDash operational data — real-world datasets spanning logistics, merchant operations, consumer behavior, and marketplace dynamics, under appropriate data governance Research mentorship from senior researchers and engineering leaders at DoorDash, plus a named research sponsor for each fellow who meets with you weekly and is accountable for unblocking your work Speaker series featuring leading researchers and practitioners from academia and industry — faculty from top ML programs, research leads from frontier AI labs, and senior operators from across tech. Fellows get dedicated 1:1 time with speakers when possible. A cohort of fellows working alongside you — a small, tight-knit group of researchers tackling different problems but sharing
The Enterprise Account Executive (Financial Services) will report to the Director of Enterprise GTM and own revenue growth across a portfolio of Scale AI’s most strategic financial services customers and prospects. This role is focused on selling complex, agentic AI solutions -autonomous workflows powered by LLMs and human-in-the-loop systems - into large banks, insurers, asset managers, and fintechs. You will operate as a strategic partner to senior executives across the business, technology, and risk organizations - helping them reimagine core workflows (e.g., underwriting, fraud detection, KYC, claims, research, and operations) through AI agents. This is a highly consultative, technical enterprise sales role requiring deep domain fluency, executive presence, and the ability to navigate regulatory, security, and multi-stakeholder complexity. You will own the full customer lifecycle - from origination through close, deployment, and expansion - while acting as the quarterback across Solutions Engineering, Product, Research, and Delivery teams to land and scale high-impact AI programs. You Will: Own and expand relationships with the largest financial services institutions (banks, insurers, capital markets, fintech), focusing on high-impact, multi-year AI transformations Sell agentic AI solutions by mapping Scale’s capabilities to mission-critical workflows (e.g., underwriting, fraud, compliance, customer ops, investment research) Build trusted relationships with executive stakeholders (CIO, CTO, Chief Data/AI Officer, Heads of Risk/Operations/Lines of Business) and guide enterprise AI strategy Develop and execute multi-threaded account plans that drive net-new revenue, expansion, and long-term platform adoption Lead complex deal cycles, including business case development, ROI modeling, and mutual close plans across new business, renewals, and expansions Partner deeply with Solutions Engineering to shape and land technically credible pilots, POVs, and production depl
The role Scale builds enterprise AI systems deployed into production. As a Staff Solutions Architect, you lead technical execution on the most complex and highest-value enterprise opportunities in your vertical, and you set the technical standard the rest of the team works to. You own an assigned set of strategic accounts and remain the senior technical relationship owner across them. You are also accountable for leverage beyond your own deals: the reference architectures, evaluation methodologies, and technical processes you build are adopted by other Solutions Architects, and the patterns you surface shape Scale's product direction. You work alongside the Account Executive (commercial owner), the Project Manager (delivery owner), and the Tech Lead (engineering lead for implementation). This is an individual contributor role with mentorship responsibility, not a people-management role. What you will own Most complex opportunities. Lead technical strategy and execution on the largest and most complex deals in your vertical, measured by revenue, product scope, or data volume. Act as the final technical authority on whether Scale can deliver what is being proposed. Technical discovery and qualification at scale. Own qualification on ambiguous, multi-stakeholder opportunities where requirements are unresolved. Make and defend go/no-go and disqualification recommendations on deals with significant revenue attached. Evaluation methodology for the vertical. Define how Scale measures quality for the use-case classes in your vertical, including evaluation datasets, baselines, quality dimensions, and acceptance criteria that hold up under customer and regulatory scrutiny. Establish approaches other Solutions Architects reuse rather than rebuild. Executive technical relationships. Own long-term technical relationships with C-level and senior technical stakeholders across multiple accounts, including CTOs, Heads of AI, and engineering leadership. Convert those relations
We are looking for a Quantitative Equity Analyst to join our Quantitative Equity Team! We are a high-performance team embedded in a top-performing quantitative equity fund that manages over $78+ billion USD in financial assets. We are dedicated to the mission-critical operation of our investment engine—a well-tuned machine responsible for generating key decisions that drive trades and investment insights. Leveraging finance skills and cutting-edge technology, we ensure data quality, continuous process improvement, and operational excellence. As a core member of our team, you'll collaborate with investment experts to tackle challenging analytical problems, be accountable to ensure accurate and timely trade generation, and drive operational innovation. Based in West Coast Vancouver, we value mentorship, collaboration, and growth in a supportive and innovative environment. Join us to make a significant impact on our investment engine and overall success. What You Will Do This is an exciting full-time role for individuals who are passionate about learning the quantitative equity investment management business and excited to tackle a broad range of investment, mathematical, and technology challenges. You will start with a comprehensive training program, learning about various elements of quantitative equity investment management and our investment process. You will then continue to a specialized role utilizing data science and process engineering skillsets to accelerate the Quantitative Equities Team’s various investment functions. Your specialized role may involve building, scaling, managing and/or analyzing our quantitative model, portfolios, data assets and optimizers. You will be supported with coaching and mentorship from senior members of the team. We are creating the conditions for you to grow your career steadily over time. Investment Process Management The team you will be joi
Are you a self-starter who loves tackling challenging problems in a team-oriented, fast-paced environment? Do you love the idea of living in Vancouver? Our quantitative equity team is expanding, and we are looking for talented individuals whose skills and interests are aligned with the team’s mission to deliver superior investment performance to our clients through a disciplined, systematic investment approach. Jobs within our team lie at the exciting intersection of research, data science, finance, and technology. A culture of innovation, career growth and success through collaboration has enabled us to deliver superior investment performance to our clients for over two decades. Today, our clients entrust us with over $78+ billion USD in financial assets. What You Will Do This is an exciting opportunity for individuals who are passionate about learning the quantitative equity investment management business and excited to tackle a broad range of investment, mathematical, and technology challenges. You will start with a comprehensive training program, learning about various elements of quantitative equity investment management. You will then continue to a specialized group within our team based on a combination of your fit and preference. Your specialized role may involve building, scaling, managing, monitoring, and/or trading our quantitative model and portfolios. You will be supported with coaching and mentorship from senior members of the team. We are creating the conditions for you to grow your career steadily over time. Groups within our team where you can contribute and gain valuable experience include: Investment Process Management Our Investment Process Management (IPM) group plays a central role in building highly scalable, efficient, and robust process management systems. The processes and infrastructure we maintain are critical in the team’s ability to d
P-1489 Platform & Product Experiences | Shape How Databricks Executes at Scale At Databricks, Staff TPMs don’t just run programs — they define how the company executes at scale. This role sits at the center of our highest-priority platform and product investments, partnering across engineering, product, and go-to-market teams to bring foundational capabilities to market globally. You will lead complex, high-visibility programs where the path isn’t fully defined, align senior stakeholders, and build the operating models that scale execution across the company. The Impact You’ll Make You will own delivery of some of Databricks’ most important initiatives and programs that reach tens of thousands of enterprise customers worldwide. You will influence roadmap decisions, drive execution across organizations, and ensure launches translate into real customer adoption and business impact. Examples of programs you may lead include: Scaling core platform experiences that define how customers interact with Databricks (e.g., workspace, identity, access, and cross-product workflows) Leading cross-functional initiatives that unify product experiences across data, AI, and governance capabilities What You’ll Own End-to-End Program Leadership: Own complex, cross-functional programs from initial scoping through launch and adoption. Define program structure, drive execution, and hold teams accountable to clear outcomes. Cross-Organizational Alignment: Align engineering, product, design, field, legal, and marketing around a shared plan. Manage dependencies, resolve conflicts, and keep execution on track. Product Launch & Enterprise Adoption: Partner with field teams, solutions architects, and customer success to drive successful launches. Build early access programs, capture customer feedback, and translate it into execution priorities. Operational Excellence: Identify where the organization is losing speed, design scalable processes, and drive adoption across teams. Build syste
About Us: Paytm Money Limited is a SEBI registered Stockbroker and Depository Participant that offers services related to Equity, Derivatives trading, Research Analyst & Distribution of financial products. It is a fully owned subsidiary of One 97 Communications Limited, a listed entity in NSE and BSE. Paytm is India’s largest digital payment app which makes it secure and seamless to pay using UPI, make bill payments, recharge mobiles, DTH, data card & Metro Card etc anywhere in India. Key Responsibilities: ● Monitoring Surveillance activities – trade as well as Name Screening. ● Assist in Compliance regulatory change implementation through a sophisticated Compliance Tool. ● Conduct regular compliance audits and assessments to identify potential risks and areas for improvement within surveillance function. ● Prepare and submit regulatory filings, reports, and documentation as required by SEBI. ● Collaborate with internal teams to gather necessary information for compliance reviews and audits. ● Maintain accurate records of compliance activities and findings. ● Support the senior compliance team in conducting investigations into compliance breaches and implementing corrective actions. Qualifications: ● Bachelor’s degree in Commerce, Finance, Business Administration, Law, or a related field with minimum 4-5 years of experience ● Familiarity with SEBI regulations and compliance requirements. ● Strong analytical skills and attention to detail. ● Excellent written and verbal communication skills. ● Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Preferred Skills: ● Previous experience in compliance and /or Surveillance Function. ● Knowledge of financial markets and investment products. Reporting: The incumbent will be reporting to SM - Compliance
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