Senior Delivery Director Jobs

Responsibilities: Act as Escalation Point of Contact: Serve as the primary Level 3 escalation point for resolving complex network infrastructure, routing, and security configuration issues across both on-premise Data Centers and AWS environments. Maintain Multi-Vendor Security & Perimeter Solutions: Responsible for the configuration, maintenance, and optimization of FortiGate Firewalls (On-Prem & AWS), Cisco ASA Firewalls, and Akamai WAF / Anti-DDoS solutions protecting core endpoints. Manage Core Network & Infrastructure Services: Identify and resolve network issues, bottlenecks, and vulnerabilities across Arista core/access switches, Cisco routers, F5 Load Balancers (LTM/GTM), and Infoblox (DNS/DHCP). Develop & Maintain Architecture Documentation: Develop and maintain comprehensive documentation on network topology, hybrid cloud designs, system security configurations, and operational SOPs. Bridge Infrastructure and DevOps (IaC): Bridge the gap between development and operations by embracing "Infrastructure as Code" (IaC) in close collaboration with DevOps teams to automate network deployments and security workflows. Integrate AI & Network Task Automation: Research and leverage automation/AI tools (e.g., Tines, n8n, Dify) for Security Orchestration or network task automation to improve operational efficiency. Provide Support During Non-Office Hours: Provide non-office hour escalation support whenever needed during major live cutovers or critical network emergencies. Requirements: Relevant education in Computer Science, Information Systems, or a related technical discipline, or equivalent practical experience. Hands-on experience operating and troubleshooting production networks across on-premises data centers and AWS environm

As a Senior Devops Engineer, you will be involved a number of technically challenging problems, oversees design and coding for features. This position will be working very closely in multiple function of the organization. You will be involving every aspect of the product development process, from brainstorming the next great product innovation to tweaking pixels right before launch. Responsibilities Develop tools for application and performance monitoring Contribute to system architecture design Develop and deploy cloud infrastructure in IaC manner. Improve and manage Terraform, K8S and CI/CD pipeline. Design and implement Disaster Recovery & backup solution, Automate and streamline operations and processes. Communicate, escalate and follow up as appropriate to ensure that problems are solved Requirements Solid experience in AWS, Terraform, Kubernetes is a must Experience in building CICD pipelines of a large scale enterprise application Experience in monitoring systems like Prometheus, Grafana, etc. Experience in logging systems like Fluentbit, Loki, etc. Experience in maintaining high-availability and low-latency crypto exchange is a plus Experience in Linux and Network Concepts Experience in GitOps with ArgoCD is a plus 4+ years experience in DevOps & AWS Ability to code. You are expected to write some maintainable code. A strong interest in working in technology and/or financial environments Excellent communication and interpersonal skills to engage both technical and non-technical stakeholders Experience in on-premise system is a plus Strong ability to collaborate effectively with cross-functional teams across APAC and EMEA time zones. Life @ Crypto.com Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformation

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Liquidity Platform provides cutting-edge technology that covers all aspects of crypto trading. We build low-latency connectivity to global crypto venues, including both Cefi and Defi venues, strategy services for automated pricing and trading bots, high-frequency data capturing and analysis, and state-of-art micro frontend for trading management. On top of all these infrastructures, we build highly customized strategies to facilitate crypto liquidities. If you are a strong technologist who is excited about the potentials of crypto trading, interested in fully-automated algo bots, we should talk. We are looking for a Java Software Engineer for Liquidity Platform Structured Product Engineering Team. During your tenure with us, you will be working closely with a liquidity manager for strategy development using an in-house build strategy toolkit. You will demonstrate and develop professional capabilities in the following areas: managing inventory & risk of applications, strategic thinking and problem solving, collaborating with product managers, engineers and liquidity managers

Location: Frankfurt, Düsseldorf, Berlin, München (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Gestalte mit uns die digitale und operationale Resilienz von Finanzinstituten – von DORA und IKT-Risikomanagement bis hin zu Third Party Risk und Operational Resilience. Die Rolle Als (Senior) Consultant* – Operational & Cyber Resilience unterstützt Du unsere Kundinnen und Kunden aus der Finanzindustrie bei der Umsetzung regulatorischer Anforderungen, insbesondere rund um den Digital Operational Resilience Act (DORA) und den einschlägigen EBA Guidelines. Du arbeitest an der Schnittstelle von Regulatorik, IKT-Risikomanagement, Operational Resilience und IT Governance und begleitest unsere Kunden von der Analyse bestehender Strukturen bis zur nachhaltigen Umsetzung. Dabei beschäftigst Du Dich unter anderem mit IKT-Kontrollframeworks, Incident Management, Third Party Risk Management sowie Auslagerungsmanagement. Du nutzt zudem freigegebene AI-Tools, Automatisierung und AI-enabled Workflows dort, wo sie Analysen, Qualität und Produktivität sinnvoll verbessern – stets unter Berücksichtigung menschlicher Beurteilung, angemessener Kontrollen und Responsible-AI-Vorgaben. Deine Aufgaben Berate Finanzinstitute bei der Umsetzung und Weiterentwicklung von DORA-Anforderungen sowie beim Aufbau einer nachhaltigen Digital Operational Resilience. Analysiere und optimiere IKT-/IT-Risikomanagement, IT Governance sowie IKT-/IT-Kontrollframeworks und unterstütze bei der Entwicklung geeigneter Governance- und Kontrollstrukturen. Unterstütze bei Third Party Risk Management, ICT Third Party Risk, IT Supplier Risk und Auslagerungsmanagement – von Risikoanalysen bis zur Implementierung belastbarer Steuerungsprozesse. Begleite unsere Kunden bei ICT Incident Management und Major ICT Incidents , einschließlich der Weiterentwicklung relevanter Prozesse, Kontrollen und regulator

Location: Frankfurt, Düsseldorf, Berlin, München (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Gestalte mit uns die digitale und operationale Resilienz von Finanzinstituten – von DORA und IKT-Risikomanagement bis hin zu Third Party Risk und Operational Resilience. Die Rolle Als (Senior) Consultant* – Operational & Cyber Resilience unterstützt Du unsere Kundinnen und Kunden aus der Finanzindustrie bei der Umsetzung regulatorischer Anforderungen, insbesondere rund um den Digital Operational Resilience Act (DORA) und den einschlägigen EBA Guidelines. Du arbeitest an der Schnittstelle von Regulatorik, IKT-Risikomanagement, Operational Resilience und IT Governance und begleitest unsere Kunden von der Analyse bestehender Strukturen bis zur nachhaltigen Umsetzung. Dabei beschäftigst Du Dich unter anderem mit IKT-Kontrollframeworks, Incident Management, Third Party Risk Management sowie Auslagerungsmanagement. Du nutzt zudem freigegebene AI-Tools, Automatisierung und AI-enabled Workflows dort, wo sie Analysen, Qualität und Produktivität sinnvoll verbessern – stets unter Berücksichtigung menschlicher Beurteilung, angemessener Kontrollen und Responsible-AI-Vorgaben. Deine Aufgaben Berate Finanzinstitute bei der Umsetzung und Weiterentwicklung von DORA-Anforderungen sowie beim Aufbau einer nachhaltigen Digital Operational Resilience. Analysiere und optimiere IKT-/IT-Risikomanagement, IT Governance sowie IKT-/IT-Kontrollframeworks und unterstütze bei der Entwicklung geeigneter Governance- und Kontrollstrukturen. Unterstütze bei Third Party Risk Management, ICT Third Party Risk, IT Supplier Risk und Auslagerungsmanagement – von Risikoanalysen bis zur Implementierung belastbarer Steuerungsprozesse. Begleite unsere Kunden bei ICT Incident Management und Major ICT Incidents , einschließlich der Weiterentwicklung relevanter Prozesse, Kontrollen und regulatorischer

Location: Frankfurt, Düsseldorf, Berlin, München (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Gestalte mit uns die digitale und operationale Resilienz von Finanzinstituten – von DORA und IKT-Risikomanagement bis hin zu Third Party Risk und Operational Resilience. Die Rolle Als (Senior) Consultant* – Operational & Cyber Resilience unterstützt Du unsere Kundinnen und Kunden aus der Finanzindustrie bei der Umsetzung regulatorischer Anforderungen, insbesondere rund um den Digital Operational Resilience Act (DORA) und den einschlägigen EBA Guidelines. Du arbeitest an der Schnittstelle von Regulatorik, IKT-Risikomanagement, Operational Resilience und IT Governance und begleitest unsere Kunden von der Analyse bestehender Strukturen bis zur nachhaltigen Umsetzung. Dabei beschäftigst Du Dich unter anderem mit IKT-Kontrollframeworks, Incident Management, Third Party Risk Management sowie Auslagerungsmanagement. Du nutzt zudem freigegebene AI-Tools, Automatisierung und AI-enabled Workflows dort, wo sie Analysen, Qualität und Produktivität sinnvoll verbessern – stets unter Berücksichtigung menschlicher Beurteilung, angemessener Kontrollen und Responsible-AI-Vorgaben. Deine Aufgaben Berate Finanzinstitute bei der Umsetzung und Weiterentwicklung von DORA-Anforderungen sowie beim Aufbau einer nachhaltigen Digital Operational Resilience. Analysiere und optimiere IKT-/IT-Risikomanagement, IT Governance sowie IKT-/IT-Kontrollframeworks und unterstütze bei der Entwicklung geeigneter Governance- und Kontrollstrukturen. Unterstütze bei Third Party Risk Management, ICT Third Party Risk, IT Supplier Risk und Auslagerungsmanagement – von Risikoanalysen bis zur Implementierung belastbarer Steuerungsprozesse. Begleite unsere Kunden bei ICT Incident Management und Major ICT Incidents , einschließlich der Weiterentwicklung relevanter Prozesse, Kontrollen und regulatorischer

Here’s a summary of the role: Are you a Technical Writer or Content Engineer who enjoys working at the intersection of documentation, technology, automation, and AI? In this role, you’ll shape how complex SaaS product knowledge is created, structured, published, and consumed by both people and AI systems. You’ll own documentation strategy across key product areas while working closely with Product, Engineering, Design, Support, Customer Success, and other teams. You’ll bring experience in technical writing, docs-as-code, content architecture, structured authoring, CI/CD, content automation, LLMs, RAG, and AI-assisted workflows to build documentation that is accurate, discoverable, reusable, and ready for the next generation of AI-powered experiences. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Lead documentation strategy and execution across assigned SaaS product areas, ensuring content is clear, accurate, consistent, and customer-focused. Define and improve information architecture, content models, structured content, and documentation standards to make knowledge scalable and reusable. Build and maintain AI-ready content, including agent instructions, prompt libraries, reusable skills, and workflows that help AI systems find and use product knowledge effectively. Partner with Product, Engineering, Design, Support, Customer Success, Training, Implementation, and Marketing teams to embed documentation into the product development lifecycle. Build and improve automated documentation workflows covering content testing, validation, publishing, deployment, and quality assurance. Use customer feedback, analytics, and content performance data to continuously improve documentation quality, findability, freshness, and overall customer experience. These are the essentials you’ll need to get an interview: 7–10 years’ experience in technical writing, content engineering, or product documentation, ideally within a complex software/SaaS environ

Location: Frankfurt, Düsseldorf, Berlin, München (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Gestalte mit uns die digitale und operationale Resilienz von Finanzinstituten – von DORA und IKT-Risikomanagement bis hin zu Third Party Risk und Operational Resilience. Die Rolle Als (Senior) Consultant* – Operational & Cyber Resilience unterstützt Du unsere Kundinnen und Kunden aus der Finanzindustrie bei der Umsetzung regulatorischer Anforderungen, insbesondere rund um den Digital Operational Resilience Act (DORA) und den einschlägigen EBA Guidelines. Du arbeitest an der Schnittstelle von Regulatorik, IKT-Risikomanagement, Operational Resilience und IT Governance und begleitest unsere Kunden von der Analyse bestehender Strukturen bis zur nachhaltigen Umsetzung. Dabei beschäftigst Du Dich unter anderem mit IKT-Kontrollframeworks, Incident Management, Third Party Risk Management sowie Auslagerungsmanagement. Du nutzt zudem freigegebene AI-Tools, Automatisierung und AI-enabled Workflows dort, wo sie Analysen, Qualität und Produktivität sinnvoll verbessern – stets unter Berücksichtigung menschlicher Beurteilung, angemessener Kontrollen und Responsible-AI-Vorgaben. Deine Aufgaben Berate Finanzinstitute bei der Umsetzung und Weiterentwicklung von DORA-Anforderungen sowie beim Aufbau einer nachhaltigen Digital Operational Resilience. Analysiere und optimiere IKT-/IT-Risikomanagement, IT Governance sowie IKT-/IT-Kontrollframeworks und unterstütze bei der Entwicklung geeigneter Governance- und Kontrollstrukturen. Unterstütze bei Third Party Risk Management, ICT Third Party Risk, IT Supplier Risk und Auslagerungsmanagement – von Risikoanalysen bis zur Implementierung belastbarer Steuerungsprozesse. Begleite unsere Kunden bei ICT Incident Management und Major ICT Incidents , einschließlich der Weiterentwicklung relevanter Prozesse, Kontrollen und regulatorischer Anforde

The opportunity We are looking for a Senior Customs Operations Specialist to join Polestar’s Global Customs team within the Quality & Logistics organization. As Polestar continues to expand globally, Customs has become a strategic business area that supports market growth, manufacturing expansion, supply chain resilience, and operational excellence across our international operations. This is an opportunity to join a highly visible global function working at the intersection of logistics, manufacturing, procurement, finance, commercial operations, and legal compliance. Every vehicle launch, new market entry, manufacturing footprint, and cross-border supply chain flow relies on robust customs processes that enable growth while ensuring compliance. Let us describe the challenge we offer This role is not simply about compliance. It is about enabling business success in an increasingly complex international trade environment. As a Senior Customs Operations Specialist, you will support strategic initiatives ranging from vehicle launches and manufacturing expansion to customs optimization and process development. You will play an important role in ensuring efficient customs operations, supporting compliance, and contributing to business decisions that impact Polestar’s operational performance and future growth. This role is located at: Gothenburg, Sweden. What you’ll do As a Senior Customs Operations Specialist, you will act as a key customs specialist supporting international trade activities across the organization. You will work closely with internal stakeholders and external customs service providers to ensure compliant, efficient, and reliable customs operations throughout the supply chain. You will contribute to both operational and improvement-focused initiatives while helping maintain high standards of customs governance and compliance. This includes: Providing guidance on customs classification, valuation, origin determination, and import/export compliance. Suppo

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Job Description/ Responsibilities: 7-12 Years of Experience in Designing, developing and maintaining stable and reliable AI/ML Ops platforms / pipelines Model Deployment: Package and deploy AI/ML services to production, ensuring they are reproducible and interpretable CI/CD Pipeline Development: Design and implement automated CI/CD (Continuous Integration/Continuous Deployment) pipelines to accelerate model deployment using tools Infrastructure Management: Provision and optimize infrastructure for training and serving, utilizing Docker, Kubernetes, or serverless platforms Monitoring & Observability : Implement post-deployment monitoring for model performance, data drift, and latency using tools. Experience in Monte Carlo is preferable Automation: Automate retraining and data pipeline workflows to ensure models stay accurate over time. Manage the deployment of foundation models, fine-tuning workflows, and Retrieval-Augmented Generation (RAG) stacks (Vector DBs, Knowledge Graph. Experience with AWS Bedrock is preferable Resource Optimization: Manage GPU/CPU utilization to m

We are a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca , AutoSync , Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. Dealertrack Canada is the country’s top automotive financing portal, processing more than 6.5 million credit applications each year. Collateral Management (CMS ) is a national tech solution that boosts lien and registration services , recovery services , and insolvency management solutions for Canadian Lenders As part of AutoScout24 group , Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Join us on our journey as we bring together the best of Europe and North America to shape the future of automotive retail. Role Summary We’re looking for a Senior Product Manager to drive key initiatives within our fintech domain. Reporting into the Product Director, you will own the strategy, roadmap, execution, and performance of important product areas that support automotive lending, dealer workflows, and lender experiences across Canada. You’ll work closely with engineering, design, data, commercial teams, lenders, and partners to translate customer needs, business opportunities, and product performance signals into clear product direction and measurable outcomes. This is a highly visible individual contributor role with direct impact on company priorities, customer success, and the evolution of our fintech platforms. You’ll thrive here if you enjoy solving complex problems, operating in ambiguity, connecting customer, business, technical, and data perspectives, and rallying teams around a clear product vision. You bring a hands-on, experimental mindset — including a demonstrated ability to use AI tools across product discovery, research, analysis, story refinement, prototyping, and execution. What you'll do Own the product vision, strategy, roadmap, and full lifecycle

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're looking for a Senior Technical Account Manager - Customer Success to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes. Senior Technical Account Manager - Customer Success at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful. Senior Technical Account Manager - Customer Success at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on: Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success. Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities. Process Optimization & Solution Design: Collaborating with customers to identify

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Based in Sydney, as a Senior Solutions Architect in GitLab's ANZ team, you'll be a trusted advisor to GitLab prospects and customers in the region, helping them understand how GitLab's AI-powered DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You'll guide organisations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. You will partner closely with Account Executives a

Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement , we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. AI at project44 We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. Senior Project Manager (Software Implementation) We are looking for a Senior Project Manager to join our Customer Experience Team within Professional Services, working alongside Solutions Architects, CSM's, Sales, Technical Support, and Engineering to de

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Staff Machine Learning Engineer to join our team. This is a remote (USA) role, reporting to the Manager AI Platform and Data Science in the AI Platform and Data Science department. This team’s mission is high-fidelity risk identification in customer data, with goals to catch all threats while minimizing noise. To achieve this, you will develop solutions applying data analysis and threat-research while leveraging AI, machine learning, and data engineering to build quality, data-driven components to automate security analysis. What you’ll do (Role Expectations) Translate risk identification methods into agent logic, understanding the benefits and limitations of agents and ensuring quality across risk analysis, explanations, and recommendations Collaborate closely with threat-research to understand data, threats, and their approach to developing security heuristics Identify and solve data requi