Senior Implementations Manager Jobs

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architect (CVA) team sits inside Mixpanel's Revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. You'll work alongside an Account Executive (AE), who owns growth, new business, and expansion; a Renewal Manager (RM), who owns the commercial renewal; and a Delivery Engineer (DE), who owns technical implementation and data health — each with a clear lane, converging on the same outcome for the customer. At this level, you'll also help shape how the wider CVA team operates. About the Role This is not a build role, but real comfort with data is required. As a Senior Customer Value Architect, you are accountable for adoption, value realization, and account health across a portfolio of Mixpanel's existing customers — including the most structurally complex accounts, such as those going through a platform migration, re-implementation, or major workflow change, where the value motion and a genuine cross-functional program have to run in parallel. You own the value case and the adoption evidence that underpins both the Account Executive's expansion motion and the Renewal Manager's renewal, without ever owning pricing or the commercial negotiation yourself. You're also expected to extend your impact beyond your own accounts: mentoring, sharpening team playbooks, and representing the Customer Value Architect function in cross-functional account strategy. Responsibilities • Own the onboarding outcome and time-to-value for your accounts, including the most complex accounts in the book: take the handoff from the Account Exe

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This is a remote role supporting a West Coast territory. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical wo

Senior NetSuite Consultant | Non-Profit As a Senior NetSuite Consultant at Plative, you will advise and implement NetSuite solutions for our nonprofit customers, including community foundations, food banks, and First Nations organizations. You will use deep knowledge of NetSuite's nonprofit capabilities and common sector integrations to guide customers through discovery, design, and delivery. Plative moves fast, so you will work on multiple projects at once, from inception to completion. Responsibilities Lead discovery sessions to map fund accounting, grant management, and donor management requirements to NetSuite configurations. Manage and deliver complex NetSuite implementation projects, including solution design and project management. Configure restricted and unrestricted fund tracking, grant budgeting, and revenue recognition for donations and grants. Guide customers through NetSuite for Nonprofits setup and leading sector practices. Delegate tasks to analysts and guide their work to ensure high-quality deliverables. Flag project limitations and issues early, and work with senior consultants and architects to resolve them. Prepare design documentation and present configuration recommendations to customers. Communicate delivery risks, including budget, schedule, and scope, to project managers and lead consultants. Guide testing approaches for internal QA and customer UAT. Advise customers on leading practices for board and funder reporting. Basic Qualifications Bachelor's degree in a relevant field, or equivalent experience. 5+ years of experience implementing NetSuite, with a focus on Nonprofit organizations and at least one full cycle implementation with a Nonprofit. Strong understanding of fund accounting, grant management, and restricted/unrestricted fund tracking. Strong communication and presentation skills for working with customers and team members. Ability to work independently and as part of a team. Proficient in spreadsheet-level data transformations.

We are looking for a Senior Network Engineer to take ownership of key areas of MongoDB's global network infrastructure. You'll design, deploy, and troubleshoot network and VPN solutions, including Palo Alto Prisma Access at global scale, partner with InfoSec to harden network security, and mentor engineers across the team. This role combines deep hands-on networking expertise with the judgment to prioritize and communicate risk and strategy to stakeholders. What You’ll Do Own the design, deployment, and operation of MongoDB's global network infrastructure Cisco Meraki, including routers, switches, firewalls,access points and IOT sensors Lead the rollout and ongoing management of Palo Alto Prisma Access as MongoDB's SASE , in partnership with InfoSec Administer and evolve MongoDB's network authentication stack, including RADIUS implementations (EAP-TLS, PAP, RadSec and Mac Authentication), ensuring secure and reliable network access Partner with InfoSec to implement and continuously improve network security controls, including VLAN configuration, firewall rules, DNS, DHCP, and IDS/IPS solutions Design and deploy network infrastructure for new and existing global office sites, partnering with Real Estate, workplace, AV, and Physical Security teams Serve as a senior technical escalation point (L3) for complex network issues across the organization Build automation to reduce manual network operations work and improve reliability and observability Act as a technical advisor for MongoDB's relationships with ISPs, hardware, low voltage cabling and other network vendors Mentor engineers across the team and contribute to a culture of technical excellence and self-service Responsibilities Ensure MongoDB's global network infrastructure and VPN remain fault tolerant, reliable, secure, and scalable as the company grows Reduce risk and technical debt across network, security and remote access solutions Communicate network strategy, risk, and incidents clearly to technical and non

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This is a remote role supporting a West Coast territory. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical wo

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Network Engineer serves as a technical leader in the design, implementation, and optimization of our enterprise and cloud network infrastructure. This role partners closely with Technology leadership, engineers, and end users to deliver secure, scalable, and high-performing network solutions with a strong focus on AWS and Google Cloud Platform (GCP). Responsibilities: Define cloud network requirements, establish architecture, and create detailed designs and standards that meet business goals. Manage and support LAN/WAN implementations and configurations, including routing, switching, firewalls, wireless, voice, and video solutions. Provide leadership in managing network infrastructure and related support organizations, including MSPs, cloud providers, and communications vendors. Perform root-cause analysis and problem resolution; provide recommendations, build consensus, and execute solutions. Recommend appropriate courses of action to network infrastructure engineers, NOC, MSPs, and IT management on technical and operational issues Essential skills and/or Certifications: Bachelor’s Degree in Computer Science, Information Systems, or other related field Minimum 8 years of experience in network engineering Expert knowledge of enterprise-level cloud architecture with a focus on network design and implementation (AWS and GCP, with a focus on GCP). Networking certifi

POSITION SUMMARY: The Manager, Clinical Lab is a key leader in Natera’s lab operations who oversees and directs the development, planning, implementation and maintenance of manufacturing methods, processes and operations for new or existing products and technologies. The Manager works closely with groups to ensure strict compliance with good manufacturing practices and CLIA/CAP guidelines at all times. Ensures the effective use of materials, equipment and employees in producing quality products. Monitor and control staffing / labor, capital expenditures, and manufacturing performance. Develops budget and monitors expenditures. Formulates and recommends manufacturing policies, procedures and programs. Selects, develops and evaluates line-management to ensure the efficient operation of the function. PRIMARY RESPONSIBILITIES: Under the direction of Senior lab leadership, and in close collaboration with other Laboratory leadership, this individual provides operational and strategic leadership to laboratory products assigned to the individual. Generates and routinely provides executive-level production/departmental summaries. Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA) Engages in future planning and scales employees and equipment appropriately Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates Monitors the quality control/assurance programs, test results, and equipment (if applicable) Uses metrics in decision-making and to drive changes across the team (e.g. cost reduction, quality improvement) Manages sufficient headcount levels to meet production goals by proactively driving the interview process and managing employee PTO and overtime when necessary. Refines current lab process through continuous improvement projects. Oversees team-specific lab operations. Go-to person when Senior lab leadership is not present; go-to person for knowledge of pr

We are looking for a strong technical leader to join the Private Action Runner team, part of the larger Action Platform group and help shape one of the core execution layers behind Datadog’s action-taking and remediation capabilities. Private Action Runner (PAR) enables Datadog products and AI agents to securely run actions inside customer infrastructure with controls for authentication, permissions, auditing and safe execution. The role will be hands-on, covering architecture, implementation, reliability and collaboration with teams integrating PAR across Datadog. It also offers leadership exposure through leading a team of 3 engineers, with the expectation that the role will quickly transition into a formal Engineering Manager 1 position as the team grows. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: (Describe role responsibilities here) Solve a scaling bottleneck in a critical service Deploy a new feature to production, progressively rolling it out with feature flags Investigate and fix a production issue from a service your team owns Design a way to scale up a service for more traffic With your team, plan the most important projects to work on next Mentor and lead a small team of 3 engineers Who You Are: (Describe role qualifications here) You have significant experience in one or more languages You value code simplicity and performance You can design architecture to solve problems at high scale You have a BS/MS/PhD in a scientific field or equivalent experience You want to work in a fast, high-growth startup environment that respects its engineers and customers You’re excited about leveraging AI tools to enhance how you code, solve problems, and build – or eager to learn how You have demonstrated ability to use AI

We’re looking for a Senior C++/iOS Engineer to join the Baldur squad within User Platform (UP). Baldur owns Spotify’s Session Management and Delegated Authorization domains—the systems that enable applications to securely obtain, use, and manage access tokens for hundreds of millions of users. In this role, you’ll help shape the technology that powers secure access across every Spotify client and third-party integration. Your work will support engineers across Spotify building mobile and desktop experiences, platform teams, and third-party developers integrating with Spotify’s authorization platform. You’ll collaborate across disciplines to build secure, reliable, and scalable authentication experiences that have a direct impact on millions of people every day. What You'll Do Collaborate with a highly autonomous and supportive engineering squad responsible for Spotify’s delegated authorization and session management platforms. Design, build, and evolve critical infrastructure powering Spotify applications and partner integrations using shared C++ libraries and native Swift on iOS. Develop secure, reliable, and performant delegated authorization flows, including token issuance, refresh, revocation, and session lifecycle management across multiple platforms. Partner with client and backend engineers to integrate with core authorization services, token issuance, client registration, and token revocation. Improve how credentials and access tokens are securely stored and managed on-device while balancing security, reliability, and application performance. Contribute to the evolution of Spotify’s authorization frameworks, Spotify-specific implementations, enabling new platforms and product experiences. Drive technical improvements, share knowledge with teammates, and help shape the long-term technical direction of delegated authorization and session management. Who You Are You have

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Host Pricing & Settings team builds the platform and tools that help hosts run their business — with pricing strategies informed by market intelligence, comparable listings, and demand signals. We partner with Search, Listings, Tax, and Payments to ensure our guidance is accurate, timely, and trusted. Behind every pricing recommendation is a sophisticated ML system undergoing a fundamental rearchitecture. Our north star: a serving infrastructure where training, inference, and evaluation are consistent by design — features from a centralized store, model composition in one place, and backfills available on demand so data scientists and MLEs can evaluate candidates in days, not weeks. The Difference You Will Make: As a senior technical individual contributor, you will own the technical strategy for the full Modeling → ML Serving → API interface across the Host Pricing org. Although you will be at one of our highest levels of seniority, all individual contributors at Airbnb are Software Engineers — you are expected to be hands-on and contribute code. Define the architecture and contracts governing how models move from development to production — feature store design, model schema management, online/offline inference consistency, and multi-version support. Lead the buildout of a unified serving stack that eliminates per-model one-off implementations and gives data scientists a turnkey path from training to production. Architect backfill and evaluation infrastructure so the modeling team can simulate production inference over historical data in days, not weeks. Establish do

About the Job: We are looking for a talented Senior. Solutions Engineer at LaunchDarkly, you will be a trusted technical advisor to our largest and most important Enterprise prospects and customers. This role is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus. Responsibilities: Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle. Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions. Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders. Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor. Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap. Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability. Mentor junior team members, foster technical excellence, and share industry best practices across the SE team. Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies. Respond to RFPs, and manage technical environments to support enterprise sales motions. Translate complex client requirements into scalable, sustainable, and technically sound solutions. Represent LaunchDarkly at industry events and customer engagements through travel as needed. Qualifications: 8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-fac

Role Overview We are looking for a Senior FP&A Engineer to lead the design and implementation of enterprise planning solutions across Finance, Sales, and Workforce domains. This role will be part of a Global Finance Technology, partnering closely with onshore FP&A, RevOps, and other Business teams. You will play a key role in driving the organization’s transition to driver-based, integrated planning using platforms such as Pigment, Anaplan, and Workday Adaptive Planning, while ensuring scalability, governance, and high-quality delivery from India. We are looking to speak to candidates who are based in Gurugram or Bangalore for our hybrid working model. Key Responsibilities 1. Enterprise Planning Delivery Design and build scalable planning models across: Financial Planning (P&L, Cash Flow, Balance Sheet) Workforce Planning and Cost modeling Sales & Revenue forecasting (ARR, pipeline, bookings) Own end-to-end delivery working with the Product Manager : design → build → test → deploy → support 2. Model Development & Optimization Build multi-dimensional, driver-based models with strong focus on performance Develop scenario planning, versioning, and forecasting capabilities Optimize model size, calculation efficiency, and user experience 3. Platform Expertise Subject Matter Expertise in: Pigment Anaplan (Model Builder / Solution Architect) Configure workflows, security, and access controls Leverage platform-native capabilities vs over-customization 4. Data Integration & Automation Integrate planning tools with enterprise systems: ERP (NetSuite / Oracle) CRM (Salesforce) Data platforms Build and maintain automated data pipelines using SQL, APIs, or ETL tools 5. Stakeholder Collaboration (Global Model) Work closely with US / EMEA FP&A, IT, and Business teams Participate in requirement workshops and translate business needs into technical designs Provide regular updates, demos, and documentation to global stakeholders 6. Governance, C

Individuals in Operational Risk establish and manage operational risk policies, propose strategies, and governance processes designed to minimize losses from inadequate controls, fraud, and potential bankruptcy. This includes supervision over technology operational risk, cyber risk, and fraud risk. These individuals are also responsible for the development of tools and infrastructure that support fraud monitoring and prevention, using advanced analytical and statistical skills to identify policy gaps and recommend changes to current policies. This role is crucial to the company as it fortifies against potential operational risks, thereby protecting the company's financial stability and reputation, and contributing towards the overall business resilience and success. Responsibilities : Support the design and implementation of enterprise operational risk management procedures and methodologies, including effective application within the businesses. Independently assess operational risks in the business to ensure it is within the acceptable risk appetite Collaborate with the business to understand its risk profile, assess operational risk exposure, integrate risk mitigation controls, and monitor adherence. Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the 1st line of defense Provide regular reporting to senior management and stakeholders on the status of operational risks. Analyze data to identify trends or emerging risks and provide timely recommendations to mitigate risk exposure. Lead initiatives to improve operational risk management practices and enhance organizational resilience. Ensure operational risk management activities comply with internal policies, external regulations, and industry standards. Stay abreast of industry best practices and regulatory changes to assess its impact on operational risk man

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role must be in our Chicago AON Center office 3 days per week Role Description: The Senior Analyst ensures timely resolution of complex cross-functional employee data issues involving managers, HR Partners, and offshore Shared Services teams. The role manages government and state audits, including execution, analysis, submission, and coordination with legal teams. This position collaborates with Equifax to ensure compliance and business requirements for I9 management and offboarding processes are fulfilled. This role helps to manage compliance analytics and reporting, What this job involves: Work with government and state offices on required data submissions and ensure deadlines are met. Coordinate between Equifax Team and JLLT integration team for system changes and issues. Serves as HR systems expert to HR support teams. Helping to resolve system and data escalations. Assist with global/regional and local projects, including work visa escalation with the Immigration and Global Mobility team. Handle complex HR queries through Workday Help. Including compliance, I9 and Equifax matters. Assist with HR technology upgrades, testing and implementation. </

In this role as an Employee Relations Business Partner, you will offer expert guidance and support on employee relations matters, driving Zoox’s People & Culture strategy to cultivate a workplace built on high engagement and trust. You will leverage your experience in resolving employment issues and ADA accommodation requests, balancing employee fairness with risk management and core business priorities. You will also leverage workforce analytics to continuously optimize employee processes, identify emerging trends, implement preventative solutions to reduce workplace issues, and support targeted training programs. Please note, this role requires an onsite capacity of 3 days per week in our Foster City, CA office. In this role, you will... Conduct ER Investigations into statutory complaints. Manage Reasonable Accommodation process, working with employees, management, and PEx (HR). Build collaborative, impactful partnerships with cross-functional teams, PEx partners, and managers across all organizational levels. Manage day-to-day requests for ER support from PEx and Zoox partners. Assist in the implementation and maintenance of employee relations policies and procedures. Help create and deliver HR policy training. Assist with documentation, including maintaining complete and accurate records Qualifications 8+ years of experience in employee relations, employment law, or HR compliance Working knowledge of federal, state, and local employment laws and regulations and standard corporate employment policies. Knowledge of ADA accommodation laws and best practices with experience in managing complex requests. Excellent planning, organization, and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment. Outstanding written and verbal communication skills. The ability to analyze si