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Senior Incident Manager in Chicago

137 active opportunities · Updated for October 2026

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Explore current senior incident manager jobs in Chicago. Use filters to narrow by work mode, employment type, experience and date posted.

CF
13 days ago

About this role At Chime, we help our members achieve financial peace of mind. To do this we need features that are highly available and human & technical systems that are resilient. That’s where you come in. You will be a member of our Incident Response team to help Chime improve our readiness, response and drive organizational change from incidents. As an Incident Operations Manager on Chime's Incident Operations team (Platform Engineering), you'll manage incidents end to end: from declaration and coordination, through member communication and member remediation, to review and follow-through. You'll work across Engineering, Product, Member Experience (MX), Core Experience, Risk, Compliance, Legal, and Finance, and lead through influence rather than authority. You'll bring a proactive, solution-oriented mindset and keep the member at the center of every decision. Alongside on-call work, you'll own defined improvement workstreams that make our response better every quarter. In this role, you can expect to: Coordinate incidents end to end. Serve on the incident on-call rotation, including some after-hours coverage on weekends, nights, and holidays. Independently run incidents from declaration to resolution: setting severity, paging the right responders, running the bridge, confirming member impact, and driving mitigation decisions. Help drive communication during incidents. Draft clear, accurate member messages across in-app, push, inbox, email, and support channels; move

CF
14 days ago

About the role Chime Engineering is growing rapidly as we scale to meet the financial needs of our members. We're looking for driven engineers with strong leadership skills to help evolve our risk architecture, enabling deeper insights and stronger protections for our members. As a Senior Engineer, you'll provide technical leadership to the team, helping drive the modernization of one of our Chime Platforms within Trust & Safety. Your work will ensure a secure, seamless, and frictionless experience for our members. You’ll lead key projects end-to-end by setting technical direction, shaping system architecture, mentoring engineers, implementing APIs, collaborating with data engineers and analysts, and ensuring the reliability and performance of the platform—while also contributing to other team initiatives as needed. In this role, you can expect to Drive technical design and architectural decisions, while mentoring engineers and fostering cross-functional collaboration Lead and contribute to multiple projects simultaneously, balancing ownership of key initiatives with support across broader team efforts Build and maintain robust, low-latency APIs and backend services that power our Trust and Safety platforms Become the domain expert in our platform architecture, providing technical decisions and solutions to refine our maturing platforms Partner with data engineers, analysts, and product managers to ship impactful features that enhance member protection and experience Impr

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Adyen
📍 Chicago• $180K – $243K/yr
2mo ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Opportunity We are looking for a Platform Engineer for the Container Services team in Chicago. This team owns and operates Adyen's core container orchestration infrastructure, the foundation that keeps our global payment platform running. In this role, you will design, build, and operate critical infrastructure systems, drive automation and reliability improvements, and help scale Adyen's platform as we continue to grow globally. What You'll Do Build and operate core infrastructure: Design, implement, and maintain container orchestration (Kubernetes) and supporting infrastructure across our global private cloud. Drive automation and reduce toil: Develop tooling and automation that improves provisioning, configuration management, and operational workflows, enabling self-service for engineering teams and reducing manual effort. Ensure

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Company: tastytrade Role: Senior Linux Infrastructure Engineer Location: Chicago, IL — Hybrid About the Role We are looking for a senior Linux engineer who is equal parts operator and builder. You will own the systems layer of our production environment — from the metal to the configuration management code. This is a hands-on role: you will jump into incidents, tackle challenging engineering problems, design systems that scale, and evaluate new software and architectures. This is not a role where the abstractions hide the machine. You are expected to be curious about what is underneath and to be the person other engineers come to when a system is behaving in a way nobody can explain. What You'll Do Own Linux performance. Diagnose and tune systems under real production load: CPU scheduling and NUMA placement, memory and page cache behavior, disk and filesystem I/O, and network stack tuning. Lead troubleshooting on hard problems. Work incidents methodically — form a hypothesis, find the cheapest test that falsifies it, and narrow the search rather than changing five things at once. Write postmortems, organize follow-up tasks, and future-proof the environment so the same issue does not recur. Write and maintain configuration management code. Build infrastructure declaratively with Salt, Ansible, Chef, or Puppet, treating that code with the same standards as application code: reviewed, tested,

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Company Name: tastytrade Role: Senior Site Reliability Engineer - Linux Systems & Application Observability Location: Chicago, IL (Hybrid, 3 days/week in office) Role Summary Come join tastytrade, part of IG Group, as we build the reliability practice behind the brokerage platform that active options, futures, and equities traders rely on every market day. As our first Senior Site Reliability Engineer, you'll harden the systems behind order execution and market data delivery — designing for fault tolerance, closing gaps in our telemetry, and making sure our HashiCorp Nomad-based service fabric scales cleanly as trading volume grows. You'll work embedded alongside our infrastructure and application engineering teams, contributing directly to our Ruby, Java, and Elixir services. This is a rare opportunity to shape a practice and a culture from day one, on a platform where every order, quote, and position has to be right, because real client capital is on the line. What You'll Do (Job Responsibilities) • Build self-healing, fault-tolerant infrastructure and internal tooling that automates repetitive operational work and reduces toil for Platform and Application teams. • Run gap analysis across our observability stack to find blind spots in telemetry, logging, and alerting coverage, then close them so failures surface before customers feel them. • Own scalability work across our HashiCorp Nomad service fabric: capacity planning, load testing, and identifying architectural bot

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Snowflake
📍 Chicago• Full-time• Remote• $160K – $210K/yr
2 days ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is seeking an Enablement Business Partner to serve as the Chief Activation Officer for our Solution Engineering team. Embedded within key leadership teams, you will accelerate field capability tied to business outcomes, owning the full spectrum of how SEs learn, from structured programs to in-the-moment performance support. You translate business problems into capability solutions, designing systems that make the field more capable when and where it matters most. IN THIS ROLE YOU WILL GET TO: Act as the strategic enablement partner for SE leadership, diagnosing skill gaps tied to business outcomes, prescribing targeted interventions, and measuring whether capability actually changed Curate and quality-gate enablement content: validate AI outputs for accuracy and audience fi

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Robinhood
📍 Chicago• $174K – $205K/yr
5 days ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role Robinhood is seeking a Senior Manager, Valuation to lead and execute valuation analyses for private company investments, minority equity stakes, and other illiquid financial instruments held across the organization. This role will partner closely with Technical Accounting & Financial Reporting (TAFR), Corporate Development, and the RHV Private Markets Valuation Committee to ensure valuations are well-supported, defensible, and compliant with US GAAP (ASC 820, ASC 321/323) and SEC reporting requirements. This role reports into Technical Accounting & Financial Reporting (TAFR) leadership and works closely with the RHV Private Markets Valuation Committee. This role is based in our Menlo Park, CA, New York, NY, and Chicago, IL office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Financial Modeling & Valuation Analysis Build and maintain complex fina

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C-
5 days ago

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Senior Enterprise Account Executive will drive C1’s growth by identifying, structuring, and closing strategic deals with large enterprise organizations. This role will expand CLEAR’s networked identity platform across industries by building high-impact relationships and delivering scalable, revenue-generating deals. What you'll do: Drive enterprise growth by sourcing, developing, and closing strategic partnerships across key industries Own the full deal lifecycle from prospecting through negotiation, contracting, and launch Build and manage a robust enterprise pipeline, leveraging outbound efforts, industry relationships, and market insights Partner cross-functionally with Product, Legal, Security, and Partner Success to align solutions with partner needs and CLEAR capabilities Represent CLEAR externally through executive meetings, industry events, and thought leadership to strengthen market presence How you'll measure success: Total contract value (TCV), annual contract value (ACV), and revenue generated from enterprise partnerships P

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Adyen
📍 Chicago• $180K – $250K/yr
5 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Job Overview We are looking for a Senior Product Experience Designer for our Chicago office, with a strong knack for interface design to join our team, focusing on In-Person Payments (IPP) and Localized Payment Teams. In this role, you will bridge complex backend mechanics and hardware constraints with intuitive, beautifully crafted user interfaces across terminal screens, mobile SDKs, and regional checkout flows across the globe. Key Responsibilities Own Complex Experience Logic: Take ownership of the end-to-end user journeys connecting in-person touchpoints (Payment terminals, SoftPOS (Tap to Pay, mobile SDKs) and regional checkout adaptations across EMEA, LATAM, APAC, and North America. Translate complex underlying payment mechanics into clear, intuitive product experiences. Interface Design Mastery & UI Craft: Lead with a strong eye f

aiExcelrecruitment
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JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Service Delivery Manager, WD Technology Enablement The Technology Enablement function empowers Work Dynamics (WD) accounts to gain insights, maximize decision-making capabilities, and ensure high customer satisfaction by driving optimal value from the JLL technology platform. It ensures operational excellence of Work Dynamics on-account business applications and data platforms including technology performance management, compliance, and security. The Service Delivery Manager (SDM) is a key role within the Work Dynamics Technology Enablement team, responsible for ensuring the consistent and effective delivery of IT services to a large financial services client account within Work Dynamics. The SDM acts as a central point of contact for service-related matters, focusing on communication, collaboration, and coordination to maintain high levels of client satisfaction

artificial intelligenceaiExcel
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JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role must be in our Chicago AON Center office 3 days per week Role Description: The Senior Analyst ensures timely resolution of complex cross-functional employee data issues involving managers, HR Partners, and offshore Shared Services teams. The role manages government and state audits, including execution, analysis, submission, and coordination with legal teams. This position collaborates with Equifax to ensure compliance and business requirements for I9 management and offboarding processes are fulfilled. This role helps to manage compliance analytics and reporting, What this job involves: Work with government and state offices on required data submissions and ensure deadlines are met. Coordinate between Equifax Team and JLLT int

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Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Electronics – Senior Project Manager Location: Chicago, IL Employment Type: Full-Time | Exempt Reports To: Regional Director, Titan Electronics About Titan Electronics Titan Electronics, a division of Marksman Titan Security Group, provides integrated security technology solutions including access control, CCTV, alarms, intercoms, and structured cabling systems. We design, install, and maintain electronic security infrastructure that protects clients across corporate, industrial, healthcare, and multi-site portfolios throughout the Southeast. Position Summary The Advanced Technician / Project Manager serves as a hybrid field leader and project owner, responsible for the installation, configuration, and

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Okta
📍 Chicago• $136K – $204K/yr
7 days ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The SMB New Business Account Executive Opportunity As a New Business Account Executive focused on new customer acquisition (under 300 employees), you will play a crucial role in expanding Okta’s market presence and driving growth. You will be responsible for identifying and engaging potential clients, effectively communicating the value of our identity and access management software solutions, and closing new business deals What you’ll be doing: Engage with leads shared by marketing to understand new customer demands, and work with solution engineers to design relevant solutions Proactively drive your own top of funnel activity through Calls, Inmails, events, networking and other creative avenues always ensuring you have enough pipeline to hit your number. Generate self-sourced opportunities as well as partnering with Marketing,SDRs and Partners to win new logos. Build and maintain a robust sales pipeline to achieve and exceed sales targets Conduct product demo

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Rubrik’s Sales and Sales Engineering organisation is a united team of elite, cross-functional professionals helping companies and government entities build resilience against cyberattacks, malicious insiders, and operational disruptions. We provide continuous professional development through our world-class sales enablement program, and our One Rubrik selling approach gives you all the resources you need to exceed your goals, maximize your earning potential, and take your career to the next level, all while doing something that truly matters: protecting the world’s data. Rubrik is looking for Sales Engineers to provide technical direction and business guidance to the regional sales team. As a Sales Engineer, you will be accountable for regional revenue goals by driving innovative technical programs and overseeing day-to-day account-level activities. You will be r esponsible for evangelizing, positioning, and architecting Rubrik’s Cyber Resilience, Observability, and Remediation tools to a targeted list of new & existing customers throughout the UKI region. What You'll Do: Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. Assists in the analysis, design and development of fully integrated technology solutions. Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures

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Robinhood
📍 Chicago• $128K – $150K/yr
12 days ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Internal Tools Recruiting team partners with Infrastructure, Engineering Excellence, and other technical orgs to build the teams behind Robinhood’s products and infrastructure. We work closely with hiring leaders to plan hiring, build strong pipelines, and deliver a high-quality, consistent candidate experience. We care about clear communication, strong partnerships, and continuously improving how we hire. As a Senior Technical Recruiter, you’ll own full-cycle recruiting across a range of specialized engineering roles. You’ll partner with hiring managers to define what great looks like, develop effective sourcing strategies, and drive consistent pipeline activity. You’ll col

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