Senior Incident Manager Jobs

Lead Revenue Assurance lead and oversee the end-to-end revenue assurance process across multiple business entities by ensuring seamless coordination with senior stakeholders, driving adherence to KPIs, SLAs, and KRAs, resolving systemic issues, and leading continuous process improvement across teams. The role requires strategic oversight of revenue assurance activities, team performance monitoring through team leads, and high-level stakeholder engagement with operations and finance leadership. Source: Adani Group | Job ID: 41519

DR ASHWANI KUMAR VIJ : Have been retained by a Growing, Reputed and professionally managed Real Estate Group ( For Their Affordable Housing Project ) to select 1 : General Manager / AGM / Head - Sales - Gurgaon ( Real Estate only). Job Location: Gurgaon Job Description: Hiring and training sales staff Ensuring that department meets its sales targets Plan and assign daily workload to sales team Developing a departmental strategic plan Ensuring customer's expectations are fulfilled Respond to escalated customer complaints in a timely manner Overseeing the budget Represent company brand in sales conference and trade shows Evaluate current sales processes and recommend improvements Identify selling strategies and opportunities to increase revenue Desired Candidate Profile : Candidates must be from Real Estate background, with a minimum experience of 4-5 years in selling affordable housing in gurgaon region. Experienced Professionals having less than 10 years of experience From Real Estate Sector would be considered for the Position of AGM / Head / Senior Manager / Manager - Sales Age Desired : 32-35 Years. MBA / PGDM in Marketing having 10-12 years of relevant experience Preferred. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete/Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at:

We are looking for a proactive and detail-oriented admin executive to provide administrative and secretarial support to senior management while ensuring smooth day-to-day office operations. The ideal candidate should possess strong organizational, communication, and documentation skills. Basic knowledge of EXIM documentation is preferred but not mandatory. Key Responsibilities • Provide administrative and secretarial support to senior management. • Manage calendars, meetings, appointments, and correspondence. • Prepare reports, presentations, and official documents. • Maintain physical and digital records. • Coordinate with internal teams and external stakeholders. • Assist with EXIM documentation, where applicable. • Ensure confidentiality and support daily office operations. Qualifications & Skills • Bachelor's degree in commerce, business administration, or a related field. • 0 2 years of experience in administration, secretarial, or office support roles (freshers can also apply). • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). • Strong communication, organizational, and multitasking skills. • Good documentation and record management abilities. • Professional attitude with attention to detail and the ability to work independently.

We’re looking for an experienced engineering leader to lead and scale Asana’s flagship AI Teammates Pillar within our Core/AI Organization. Reporting directly to the Head of Engineering, AI & AWM, you will oversee an engineering area encompassing four key teams: AI Teammates Platform (AITP), AI Teammates Experience (AITX), AI Chat Experience, and Agent Orchestration. In this role, you will lead engineering managers and senior technical leaders to drive the end-to-end strategy, execution, and architecture that define how humans and AI collaborate in Asana, turning frontier LLM capabilities into trusted, reliable, high-value product workflows for enterprise customers worldwide. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Drive Strategy & Execution Across the AI Teammates Pillar: Lead, set direction, and align goals/metrics across four core engineering teams (Platform, Experience, Chat, and Agent Orchestration) to execute on Asana’s flagship AI vision while balancing business, customer, and technical needs. Architect Enterprise-Grade AI Platforms & Systems: Own the end-to-end technical strategy across model rollouts, eval infrastructure, tool orchestration, Model Context Protocol (MCP), and proactivity engines—enabling Asana to operate reliable agentic systems for top-tier enterprise customers. Define Next-Generation Human-AI Collaboration: Lead product and platform engineering teams delivering full-screen and docked chat surfaces, discovery/onboarding flows, in-product explainability, human-in-the-loop workflows, and ROI/governance experiences for admini

Pharma Commercial Consulting & Data Analytics Leader Role Overview We are looking for a senior Pharma consulting leader with strong expertise in Data & Analytics (D&A) and technology-led transformation. This individual will be part of the Business Consulting Group and will work closely with Account Management and Sales teams to drive consultative client engagement, solutioning, presales, and onsite delivery leadership for strategic Pharma and Consumer Health clients. The ideal candidate should be able to engage credibly with senior client stakeholders (VP+ level) and articulate how technology, AI, and data-driven solutions can solve complex business problems across the Pharma Commercial value chain. Key Responsibilities Consultative Sales & Client Advisory Partner with Sales and Account teams to drive strategic growth opportunities across Pharma and Consumer Health accounts. Lead client-facing consultative discussions, workshops, roadshows, and executive presentations. Influence customer decision-making through domain-led solutioning and thought leadership. Engage with senior client stakeholders (VP/CXO level) across Commercial, Marketing, Sales, and Analytics functions. Presales & Solution Leadership Own and lead presales efforts including: Opportunity qualification Solution development Proposal creation RFP responses POV creation and storytelling Provide outside-in industry perspectives and inside-out capability positioning. Build differentiated offerings and GTM narratives around Pharma Commercial analytics and AI. Delivery Leadership Lead onsite delivery engagements for strategic clients. Work closely with global delivery teams to ensure successful execution and client satisfaction. Act as a trusted advisor to clients while ensuring alignment between business outcomes and technology implementation. Functional Expertise Required Strong understanding of Pharma Commercial business processes and analytics use cases, including: Sales Force Effecti

The Field CTO is the most senior technical voice in the field. Here's the version we're hiring for. The Field CTO sits a level above the Solution Architect. Where the SA leads the technical strategy on complex deals, the Field CTO owns the technical narrative across the territory, shapes how the market understands Sigma's architecture, and carries the credibility to win the room when the CTO, CDO, and CISO are all in it. This person does everything a senior SA does, then operates a tier higher: as a peer to enterprise executives, a force multiplier across the entire Solution Engineering team, and a direct line back into Product and Engineering. Three things sit at the center of this role. The Field CTO does all three at the highest level, with the architectural depth and executive presence to back it up. 1. Use AI every day, and set the standard for how the team uses it. The Field CTO treats AI tooling as default infrastructure and raises the bar for everyone else. You run Claude, ChatGPT, Cursor, or equivalents to compress account prep, architecture design, prototype builds, RFP responses, and discovery synthesis from weeks into days. You bring a clear point of view on what to run, why, and where it breaks. You don't just use these tools well. You teach the SE and SA teams how to use them better, and you build the workflows the rest of the field adopts. 2. Sell AI into the account at the executive level. Buyers want to talk about agents, MCP, A2A, context engineering, and which model powers what. You're fluent, and you can take that conversation to the most senior technical buyer in the building. You know Sigma's AI surface cold: Sigma Assistant in build, analyze, and plan modes, AI functions, input tables with LLM enrichment, MCP integration, Sigma agents, and warehouse agents. You architect these into a customer's stack, defend the tradeoffs to a head of data and a CISO in the same call, and frame the long-term AI strategy for a CTO who's deciding w

We're looking for an experienced, strategic People Partner leader to serve as the senior People leader for our R&D organization . You'll partner directly with our CTO and CPO to shape the people strategy across Engineering, Product, Design, and Stack AI, helping one of Asana's most critical organizations evolve through growth, AI transformation, and innovation . You'll lead a high-performing team of experienced People Partners who are trusted advisors across the organization . Together, you'll shape the people strategy for R&D, while focusing on executive partnership, organizational evolution, leadership effectiveness, and long-term workforce strategy . We're looking for a leader who brings conviction, humility, and an enterprise mindset—someone who will advocate passionately for R&D while always thinking first about what's best for Asana . This role is based in our San Francisco office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Partner directly with our CTO and CPO as a trusted advisor, shaping people strategy, organizational design, workforce planning, leadership effectiveness, and the long-term evolution of Asana's R&D organization . Lead, coach, and develop a high-performing team of two experienced People Partners, enabling them to deliver exceptional partnership while continuing to raise the bar across the R&D organization . Partner with your People Partner leadership peers across GTM, G&A, and International to continuously evolve the People Partner function, bringing an enterprise-first mindset and helping build a consistent, high-impact team . Lead organizational transformation across R&

About the Role We’re looking for a Competitive Intelligence Lead, a senior individual contributor reporting to the Head of Competitive Intelligence, to help operationalize and scale the company’s competitive intelligence capability. This person will own high-priority competitive analyses, executive-ready insights, and GTM enablement that help Product, Sales, Marketing, Customer Success, and leadership understand where we win, where we’re vulnerable, and how the market is evolving. This is not a traditional research role. It is a hands-on strategy role at the intersection of Product, GTM, Research, and Leadership. You will turn competitor movements, customer feedback, product data, and market signals into clear recommendations that influence roadmap decisions, positioning, pricing, sales execution, and executive decision-making. What You'll Do Partner with the Head of Competitive Intelligence to translate the company’s CI strategy into repeatable analyses, operating rhythms, executive materials, and GTM enablement. Own high-priority competitor deep dives, market landscape reviews, pricing analyses, product comparisons, Harvey Ball assessments, feature matrices, and strategic opportunity/risk assessments. Create executive-ready insights that inform product strategy, roadmap prioritization, GTM planning, pricing, and investment decisions. Develop best-in-class competitive messaging, objection handling, battlecards, and enablement content for Sales, Marketing, Customer Success, and Partnerships. Monitor competitor product launches, model releases, acquisitions, partnerships, pricing changes, funding activity, customer announcements, and GTM motions. Synthesize fast-moving and complex market information into clear implications, recommendations, and decision-ready narratives. Partner closely with Product Management to identify areas of differentiation, competitive gaps, customer pain points, and emerging opportunities. Collaborate with Marketing to sharpen positioning, me

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar Games is looking for a passionate Director, Workplace Services. This role will be a leader for the Workplace Services North America team, ensuring the studio environments meet high standards for operational effectiveness, efficiency and stakeholder needs. The Director should have proven experience working in a cross-functional capacity to deliver results in a fast-paced environment. This opportunity seeks a proactive leader with a consistent record in facilities management. This is a full-time, in-office position based out of Rockstar’s NYC headquarters in Downtown Manhattan. WHAT WE DO The Workplace Services team supports the core business through operational excellence, quality vendor partners and cross-functional collaboration. We create a creative, supportive, and safe working environment for the staff at Rockstar. We manage and develop hard and soft services, including maintenance, security, cleaning, and space utilization. We ensure the site complies with all relevant compliance and legislation. We partner with senior leadership to drive proactive real estate strategies, leasehold improvement, and capital expenditure projects. RESPONSIBILITIES Oversee all facility services and programs for the North America bi-coastal portfolio with a focus on efficiency, performance, and innovation. Proactively engage with and support studio leads, ensuring their operational needs are consistently met. Conduct structured site visits to support the local Workplace Services Manager. Identify and address issues with the ability to resolve in a timely manner. Lead, coach, and manage the performance of the North America

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. Role Overview & Key Responsibilities This is a high-leverage leadership role that spans architecture, execution, and org-building, and will shape the direction of our AI / ML initiatives at Ema. We are seeking an AI / ML technical leader who can take a vision and build it. As a Principal ML Engineer at Ema, you will be a senior technical leader responsible for shaping the machine learning roadmap, architecting large-scale ML systems, driving innovation, and ensuring our mixture of expert models (LLM + SLM + Custom Model) is accurate and performant at scale. You will collaborate across teams (research, product, infra, data, etc.), mentor senior engineers, and influence strategy and execution at company-wide levels. Responsibilities Lead the technical direction of GenAI and agentic ML systems that power enterprise-grade AI agents — spanning reasoning, retrieval, tool use, and integrations across various SaaS products. Architect, design, and implement scalable production pipelines for model training, fine-tuning, retrieval (RAG), agent orchestration, and evaluation — ensuring robustness, latency efficiency, and continuous learning. Define and own the mult

As an Executive Assistant, you will serve as a trusted partner to senior executives, ensuring the seamless management of their day-to-day operations and helping maximize their effectiveness. You will be responsible for complex calendar management, travel coordination, communications support, meeting preparation, and a variety of administrative and operational functions. This role requires exceptional organization, attention to detail, discretion, and the ability to anticipate needs in a fast-paced, constantly evolving environment. In addition to supporting executives, you will collaborate closely with the broader people team, provide backup support as needed, and serve as a positive ambassador for our culture and values. To be successful in this role, you are highly organized, proactive, resourceful, and adaptable. You thrive in a dynamic environment, exercise sound judgment, communicate effectively with stakeholders at all levels, and consistently maintain a high degree of professionalism and confidentiality. *Please note, this role will be asked to be in our New York office Monday through Friday. As the Executive Assistant, you can expect to: Provide administrative support to our Chief Product Officer and Chief Technology Officer Manage a meeting heavy calendar and stay on top of their changing priorities, acting as a gatekeeper and partner Support executive communications and correspondence, ensuring timely follow up and coordination as needed. Prepare executives for meetings by coordinating agendas, gathering materials, and ensuring all relevant information is available in advance. Track action items, deadlines, and deliverables, proactively following up to ensure completion. Assist with planning and coordination of company events, team gatherings, offsites, and employee engagement initiatives. Coordinate domestic and international travel arrangements, including flights, accommodations, transportation, itineraries, and logistics. Prepare and submit accurat

As Associate Director of Financial Services at Plative, you will report to our Senior Director of Salesforce Delivery and will lead our Salesforce Financial Services consulting practice. Associate Directors at Plative are key members of our leadership team, and are responsible for: (a) maintaining delivery excellence and customer satisfaction throughout client engagements; (b) building and nurturing a high performing delivery team; and (c) driving commercial success of the business. Maintaining Delivery Excellence and Customer Satisfaction: Maintain executive alignment with client leadership, regularly solicit and listen to employee and client feedback with empathy, and support both our employees and clients in proactively addressing critical project issues and risks. Build deep customer loyalty and drive follow-on business beyond initial Salesforce implementations. Champion and advocate for our Plative delivery methodology across your team, ensuring strict compliance and effective use of our leading practices and tools across your full project portfolio. Regularly conduct project design and build reviews in concert with Architecture and PMO leadership to ensure we are solutioning and delivering well and minimizing quality issues, rework and non-billable time on your projects. Building and Nurturing a High Performing Team: Coach and mentor your team members to support their wellbeing & quality of life at Plative; promote continuous skill-up on both technical & soft skills; and advocate for their ongoing career growth and progression. Instill a culture of collaboration and continuous improvement with your team -- soliciting, sharing and building on lessons learned from every project experience so we continue to get stronger as an organization. Make strategic hiring and people management decisions to ensure your team has the right mix of resources to drive both delivery excellence and profitability. This means responsibly balancing talent/skill set levels, geo

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW Fanatics Licensing Management (FLM) International is a leading in-house licensing agency managing a diverse portfolio of rights holders across global football, multi-sport properties, entertainment, and lifestyle brands. As Licensing Director, you will own and grow a portfolio of client licensing programmes from strategy to execution, operating as the senior point of accountability across commercial, creative, and operational dimensions — spanning IP positioning, category architecture, licensee recruitment, deal structuring, digital product strategy, and P&L ownership. The Licensing Director, FLM International delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Cross-Functional Leadership: Partner with Finance, Legal, Marketing, and Operations to deliver seamless client service across FLM's portfolio, ensuring commercial objectives are translated into aligned execution Represent FLM at major licensing trade shows — including Licensing Expo, BLE, and LIMA events

The Trade Payables Finance business offers integrated cash management and trade services to multinational corporations, financial institutions, and public sector organizations around the world. This Senior Vice President (SVP) position is within the Supplier Engagement function of the Global Payables Finance business and is responsible for driving the growth of Citi’s world-class trade finance programs, including (but not limited to) Supply Chain Finance (SCF), Dynamic Discounting, and Payables Advance. This role offers a dynamic mix of product sales, managing key client relationships, and coordinating and executing the supplier engagement and onboarding strategy for a portfolio of key clients. You will engage with Treasury/Finance/Procurement teams at both buyer and supplier organizations to sell Citi's Payables product offerings directly to our client’s suppliers. This position may also include people management responsibilities, offering the opportunity to lead and mentor a small team of Supplier Engagement Managers (SEMs) in a 'player/coach' capacity. The ideal candidate is a result-oriented product sales leader with a proven track record, capable of driving revenue growth through supplier acquisitions. You will be responsible for developing and executing successful supplier engagement programs, managing key clients/suppliers, building a robust pipeline, and ensuring the highest standards of risk and portfolio management. Key Responsibilities Drive Revenue & Portfolio Growth: Lead the supplier engagement sales strategy for Citi's Supplier Finance programs, developing and executing campaigns to drive supplier adoption and consistently growing the portfolio in terms o

About the Team The Dasher Growth Marketing team is focused on building and nurturing our Dasher base by building a relationship with our couriers and providing them with an engaging and relevant cross-channel experience. The Dasher Growth Marketing team at DoorDash is growing rapidly, and as our Mexico City Media Ops pod matures, we're adding a dedicated Associate Manager to own the quality, consistency, and coordination of our day-to-day acquisition engine. About the Role We're looking for a talented and driven Associate Manager to lead quality, coordination, and stakeholder management for our Dasher paid acquisition program across the U.S., Canada, Australia, and New Zealand. You'll review and sign off on the team's campaign builds, audits, QA, testing, and reporting, while staying hands-on enough to jump into channel and media management yourself whenever a channel or media owner needs support, coverage, or a second set of eyes. You'll also be one of the main points of contact for our publisher and vendor partners (Meta, TikTok, Snapchat, Google, Reddit) and drive cross-functional alignment across media, creative, and analytics teams. You'll partner closely with the Media Ops and Creative Strategy Senior Associates to prioritize their work, ensure consistent quality across campaigns and reporting, and translate performance and creative insights into a clear, prioritized backlog. You'll also collaborate with Associate Managers across other lines of business to share learnings, align on best practices, and keep our approach to media ops consistent across teams. You'll also be involved in budget allocation and media strategy, in partnership with the Manager, Dasher Performance Marketing and the broader Dasher Paid Media team. Based in Mexico City (CDMX), you'll be part of the founding leadership layer of our local office. You will report directly to our Manager, Dasher Performance Marketing (CDMX). You're excited about this opportunity because you will… Own quality