Senior Lead Platform Operations Program Manager Jobs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. What you'll do There is no MSSP and no tier-1 queue here. Detection & Response engineers own their detections end to end: you write them, you tune them, and your team is paged when they fire. The security team is spread across the globe with a follow-the-sun pager rotation so nobody is paged at 3am local. The adversaries are real. The business is growing fast and the threat surface is growing with it. Defining the necessary telemetry is part of the job. Detection engineering Build and tune detections across endpoint, identity, SaaS, and cloud , treating them as software: version-controlled, peer-reviewed, and shipped through the same CI/CD practices the rest of engineering uses. Track detection quality as measured quantities : coverage against MITRE ATT&CK, precision, time-to-detect. We don’t build-and-forget here. Response & automation Own incident response: triage, contain, remediate, and write the retrospective that turns the incident into a systemic fix. Build automation that removes toil from investigations, and partner closely with the US-based team so context carries across time zones instead of getting lost at handoff. Telemetry & partnershi

About the Team OpenAI’s User Operations team ensures that our customers’ experience is nothing short of exceptional. We resolve complex issues, provide guidance, and support customers in maximizing value with our products. Within User Operations, Ads Safety Operations helps OpenAI grow advertising in a way that is safe, trusted, and sustainable for advertisers, users and the business. The Ads Safety Support team sits within Ads Safety Operations and owns the advertiser-facing support journey: helping advertisers navigate ads products, policies, reviews, and enforcement decisions while turning frontline insights into better guidance, tooling, and product experiences. About the Role We’re looking for a Senior Advertiser Support Specialist to help build and scale advertiser support within Ads Safety Operations. You’ll work directly with advertisers through support tickets, escalations, owning high-impact questions related to ads policies, review outcomes, product behavior, and operational processes. Many cases will be novel or ambiguous, and you’ll be expected to investigate carefully, communicate clearly, and drive them to resolution in a fast-moving product environment. As OpenAI’s advertising ecosystem grows, your work will help advertisers operate successfully at scale while serving as a critical bridge between frontline support and the teams responsible for product quality, policy integrity, and platform safety. Beyond resolving individual cases, you’ll help define what world-class support looks like in an AI-native environment. You’ll turn support interactions into operational intelligence, identifying recurring friction, gaps in guidance, and emerging issues to improve support at scale, and protect the quality and safety of OpenAI’s ad ecosystem. You’ll partner closely with Engineering, Product, Policy, Legal and Go To Market partners to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technol

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Senior Data Scientist - Network Value (Credit) The Network Value Data Science team is helping Plaid build an industry-leading fintech consumer network with best-in-class products and user experiences. We are a product analytics team embedded in key product areas across Plaid. We support some of Plaid’s most important OKRs and help execute on product roadmaps. We translate ambiguous product questions into tractable analysis, serve as analytical thought partners throughout the org, identify opportunities to build better products, and champion a data-first decision-making approach everywhere we go. You’ll be a Data Scientist supporting Credit, a critical product area within Plaid’s Network Value portfolio. You’ll become a data and analytical thought partner to product managers, engineers, and cross-functional stakeholders, helping shape Credit product strategy, improve product performance and user experience, and grow Plaid’s consumer network. You’ll translate business questions into analytics projects, perform ad-hoc and strategic analysis, improve visibility into core systems through data modeling and dashboarding, create OKRs and KPIs tied to business goals and user experiences, a

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Senior Project Manager Position Overview The Senior Project Manager is responsible for the overall management and administration of client projects throughout the entire project lifecycle. The Senior Project Manager is at the core of the team and helps everyone to communicate clearly while staying on time, on budget, and meets the highest of quality standards. This individual must demonstrate solid business judgment and sound strategic thinking. This role reports to the Director of Project Management. Responsibilities: Understands the scope of work across an assigned account, as well as the project plan at an individual project level Facilitates interdepartmental negotiation process to reach alignment on project resources and timelines Aligns with Department Resource Managers to assign resources and ensure effective time management throughout a project life cycle Continually monitors projects to ensure deliverables are on schedule and within scope&nbsp

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role At Ramp, people are the single biggest lever on our trajectory, and the bar for who joins this team gets higher every quarter, not lower. We are hiring our first dedicated Recruiter for GTM Expansion, based in London: someone who can map a market, identify the operators who will outperform their peers and run a full-cycle process that wins them. The UK is the immediate mandate. You will partner with local and US-based leaders to turn an ambitious growth plan into a real commercial team, from first conversation through offer close. You will also help us build the recruiting approach, market knowledge and candidate networks that support Ramp's expansion into new GTM markets over time. The recruiters who do this best combine craft on the front end, research, identification and calibration, with execution on the back end, closing, candidate experience and pipeline discipline. We are looking for both. What You'll Do • Own full-cycle recruiting for priority GTM Expansion hiring, starting with UK roles across Sales, Solutions Consulting, Par

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. About the department Cloudflare’s Fintech Engineering Team is at the heart of every product launch, campaign, and initiative that Cloudflare undertakes. We build and maintain critical systems for billing, payments, usage metering, aggregation, invoicing and revenue recognition — powering billions in revenue and serving millions of customers. Currently we're rebuilding our entire billing platform, designing a metering and aggregation layer that scal

The Mapping Web team builds the geospatial visualization tools that enable Zoox engineers to understand and reason about the robot’s world. The team develops internal map visualization libraries that power rendering across a wide range of applications. We are seeking a Senior Software Engineer to own and advance these core libraries. This person will extend rendering capabilities, strengthen the underlying architecture, and create scalable foundations that other engineering teams can build upon. Deep, hands-on experience with map and geospatial visualization is required for this role. In this role, you will: Own and extend our deck.gl-based map visualization library. Design and deliver new 2D and 3D rendering capabilities for geospatial data, road networks, lane geometry, and our proprietary road network structures. Partner with teams such as Cartography and Simulation to translate their visualization needs into scalable features. Improve rendering performance for large, complex map datasets. Elevate code quality, documentation, and test coverage while mentoring engineers on geospatial rendering and React/deck.gl patterns. Qualifications Bachelor’s degree or higher in Computer Science or a related field, or equivalent practical experience. 5+ years of professional software engineering experience, with strong expertise in React, modern TypeScript and Python. Hands-on experience with deck.gl, Mapbox GL, MapLibre, or a comparable WebGL-based mapping or 3D visualization library. Strong knowledge of geospatial data concepts, including coordinate systems, tiling, and vector and raster rendering. Experience designing and maintaining libraries or platforms used by other engineering teams, with a strong focus on correctness, modularity, testability, and code quality. </div

CAPCO POLAND * We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Build secure, scalable AI solutions that turn banking innovation into production-ready capabilities. The Role As a Senior AI Engineer within our AI Delivery Team, you will provide the technical engineering expertise needed to take high-value banking AI use cases from assessment and experimentation through to working solutions. Working alongside Engagement Managers, AI Consultants and client teams, you will help translate business requirements and use-case dossiers into robust technical designs, prototypes and production-ready AI capabilities. You will contribute hands-on across solution architecture, engineering, integration, testing and deployment. You will work with modern AI approaches, including Generative AI and Agentic AI where appropriate, while ensuring solutions are engineered with security, privacy, explainability, auditability and human oversight in mind. You will also use approved AI-enabled engineering tools and automation to improve development speed and quality, with appropriate human review and validation. What You’ll Do Design, build and iterate AI solutions for banking use cases, translating business and functional requirements into robust technical architectures, prototypes and production-ready capabilities. Develop and integrate AI applications, including Generative AI and Agentic AI solutions where appropriate , connecting models with enterprise data, APIs, applications and existing banking technology environments. Engineer the controls required for responsible and secure AI, including access control, logging, traceability, explainability, auditability, human oversi

CAPCO POLAND * We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Turn complex AI use cases into structured, evidence-based decisions for banking transformation. The Role As a Senior AI Consultant within our AI Delivery Team, you will support the delivery of a strategic banking innovation programme, working across multiple AI use cases from initial assessment through to clear recommendations and decision-ready documentation. You will run parallel use-case analysis workstreams, facilitate workshops, gather evidence and document business processes and requirements. You will apply a structured assessment methodology to score use cases and develop comprehensive dossiers that bring together business value, feasibility, risk, controls and implementation considerations. Working at the intersection of banking, technology and responsible AI, you will assess regulatory and control requirements and use approved AI-enabled tools and workflows where appropriate to improve the speed, consistency and quality of analysis, while maintaining human judgement, review and clear audit trails. What You’ll Do Run multiple AI use-case analysis workstreams in parallel, coordinating inputs, evidence, dependencies and outputs to maintain momentum and quality. Facilitate structured workshops with business, technology, risk and control stakeholders to understand processes, pain points, requirements and opportunities for AI-enabled transformation. Gather and document evidence, current-state processes and functional and non-functional requirements, using approved AI-enabled workflows where appropriate to accelerate analysis while ensuring outputs are reviewed and validated. Apply th

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: Tenable is looking for a Senior Research Engineer to join a hybrid function that bridges Security Response (SRT) and Decision Science Operations (DSO) within the Research Special Operations group. You will split your time between two complementary missions: responding to high-profile security events and producing the external-facing content that positions Tenable as an authority, and applying quantitative analysis and operational design to help Research leadership make better, faster decisions about where to invest effort. Day to day, you will monitor the threat landscape, coordinate Tenable's end-to-end security response process when a major vulnerability breaks, write the blogs and advisories that follow, and then turn around and ask "what does the data tell us about where we should focus next?" You will work across Research, Public Relations, Marketing, Product, and Program Management to coordinate and deliver actionable business results. This is a strong fit for someone who wants hands-on security research balanced with the analytical, process-improvement work that shapes how a re

The Applied AI team designs and builds algorithmically driven features in the Datadog app. We work across a range of applications, primarily focusing on analysis on streaming data such as anomaly detection, error outliers and faulty deployment analysis. As an Applied Scientist you will work on building models and algorithms for machine learning powered features within the Datadog platform. You will work closely with our engineering and product partners to explore, build, scale and deliver these features that we incubate within the Applied AI team. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Design solutions for our different use cases. You will research and benchmark relevant algorithms to find the best fit for our use-cases Leverage machine learning algorithms and statistical techniques to build new scalable product features Develop, deploy and monitor new and existing features to production Participate in our journal club by reading and presenting the latest academic research papers to the team Explore, analyze and tell the story behind high volumes of data flowing through Datadog systems Maintain and monitor the models, services and infrastructure owned by your team Participate in your team’s on-call rotation Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering, Machine Learning or related scientific field or equivalent experience You have experience working with high-scale systems and datasets including building models, applying machine learning to real business problems, and writing production data pipelines You can explain complex ideas and algorithms to non-technical audiences You care about code simplicity and performa

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . We are looking for a Senior Full Stack Engineer to build and evolve our platform using .NET, React, and SQL Server-based systems. You will work across services, APIs, and front-end systems with a focus on scalability, reliability, and maintainability. You will operate within a globally distributed Agile team (Scrum and ShapeUp), where engineers own delivery, from design through deployment, while collaboratin

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Product Manager, Product Platform Company Overview Okta is The World’s Identity Company. We free everyone to safely use any technology - anywhere, on any device, for any app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. Role Overview: Senior Product Manager, Product Platform This is a rare 0-to-1 opportunity to build a brand-new, high-visibility capability that touches every Okta customer: self-service visibility into subscription and license usage, delivered directly in the Admin Console. You’ll be responsible for building a modern, self-service experience that increases customer trust, unlocks new upsell and expansion motions, and sets the standard for how Okta communicates value to its largest accounts. You'll partner closely with Engineering, Field, Pricing & Packaging, and Product leadership to shape a capability with direct, measurable impact on customer retention and revenue growth. Key Responsibilities Orchestrate the long-term product vision and strategy for Okta's subscription usage and licensing visibility, ensuring the Admin Console roadmap scales with the breadth of Okta's customer base and product portfolio. Architect a self-service usage dashboard and reporting framework to ensure customers can seamlessly and securely track their

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge OneTrust is looking for a Senior Support Analyst to join the CORE Platform Support team in Madrid. In this role, you will own complex technical support cases involving integrations, authentication, APIs, messaging, and platform-level functionality. You will act as a trusted technical partner to customers and an escalation point for Support Analysts. You will investigate difficult issues, communicate clearly with customers, collaborate with Product and Engineering, and help strengthen the team’s technical capability through knowledge sharing and mentoring. The CORE team supports customers across areas including Single Sign-On, SMTP, APIs, Data Discovery, Certification Automation integrations, tenant-wide performance issues, integration workflows, and integration requests. Your Mission Own and resolve complex CORE support cases escalated from Support Analysts, taking responsibility from initial investigation through resolution or an effective engineering handoff. Troubleshoot advanced issues across SSO, SAML, SMTP, APIs, integrations, workflows, Data Discovery, and related platform capabilities. Reproduce c

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Internal Communications shapes Coinbase's employee experience and reinforces our mission, strategy, and culture. This Senior Internal Communications Manager role is an individual contributor reporting to the Director of Internal Communications. They will partner directly with executives and senior leaders to tell powerful stories, drive change, and define what best-in-class internal comms looks like in an AI-native company What you’ll do: Define and own the internal communications strategy for your portfolio of stakeholders, serving as a trusted advisor to senior leaders on messaging, approach, timing, etc Ensure employees have the information and context they need to do their job. Create and improve systems, including AI-powered tools and workflows, that scale communications across a globally distributed, remote workforce. Measure the effectiveness of communications programs, leveraging data for continuous improvement Develop a deep understanding of the company mission, strategy, and culture to reinforce in all communications. Proactively identify and implement AI-native approaches to internal communications, from content creation and personalization to measurement and feedback loops, raising the bar for what the function can deliver at scale. Support and execute org or company-wide live events (i.e. drafting talking points, advising on event