Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin is looking for a Senior Field Marketing Manager, Regional Events to own and scale our portfolio of curated and third-party programs in North America. This role is critical to building meaningful, high-impact touchpoints with prospects and customers, turning regional experiences into measurable pipeline and revenue. You’ll lead the strategy and execution of roadshows, sponsored events, virtual programs, executive dinners, and hospitality experiences. Working closely with Sales, Marketing, Product, and GTM partners, you’ll design programs that not only generate early-stage pipeline but also accelerate deals and help close business. This is a highly str
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Senior Lead Technical Program Manager Infrastructure Jobs
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Asana’s rapid growth brings new challenges in keeping our systems fast, reliable, and resilient. As our product evolves, we’re making a major investment in reliability – and building a brand new SRE team in Warsaw is a key part of that strategy. This is your chance to help shape it from day one. This isn’t a traditional “ops” role – we’re looking for strong software engineers who are passionate about building reliable, distributed systems. You’ll work closely with a small SRE team in San Francisco, infrastructure engineers in Reykjavik, and an established infrastructure team in Warsaw. Warsaw will be a significant hub for our future infrastructure engineering and operations. As one of the first engineers here, you’ll have a real say in how we build reliable infrastructure, manage incidents, and support the rest of the company. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you’ll achieve Influence the future of Asana’s SRE practice, especially as we grow the Warsaw team. Lead reliability-focused projects across our stack – from infrastructure to tooling to incident response. Define and implement Asana’s incident management process – we’re investing here, and you’ll help shape how it works. Build internal platforms and frameworks that help other teams improve the reliability of their services. Be part of (and help shape) a sustainable on-call rotation – shared across teams in Warsaw, San Francisco, and Reykjavik. On average, we handle ~1 page per day, but it’s not constant, and we care about keeping things sane. Work with our stack: AWS, Kubernetes (EKS), Datadog, MySQL (RDS), ElasticSearch (OpenSearch), Redis
We're looking for a Senior Infrastructure Engineer who brings strong software engineering skills and a deep understanding of production systems. This role is a good fit for someone who enjoys building systems that make infrastructure more scalable, reliable, and easy to operate – using code, not runbooks. You'll work with a highly collaborative team to design and build the internal platforms that power all of Asana, from product features to AI systems to offline analytics. Our tech stack includes: AWS, Kubernetes (EKS), MySQL (RDS), OpenSearch, DynamoDB, Redis, Terraform, Datadog, TypeScript, Scala, Go, and Python. We’re especially interested in people who think like backend engineers but care deeply about systems – things like failure modes, operational cost, debuggability, and performance. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you’ll achieve: Design and build frameworks, tools, and services that improve the reliability, observability, and scalability of Asana’s infrastructure. Lead end-to-end projects, from scoping and design through to rollout, across multiple systems and teams. Improve the operability of stateful infrastructure like MySQL, OpenSearch, and DynamoDB – and help drive Asana’s long-term vision for storage reliability. Debug production issues across the stack. Yes, there’s an on-call rotation – but this isn’t a pager monkey role. You’re here to fix things properly and make sure they don’t break again. Partner with product teams to shape a service-oriented architecture that enables fast, reliable development. Share knowledge through code reviews, design discussions, and mentorship. Abou
The Global Field Readiness team at Asana is building the foundation for how our revenue organization learns, grows, and performs . We are looking for a strategic, detail-oriented leader to own the end-to-end strategy for how frontline sales managers develop their leadership capabilities and how individual contributors chart clear, motivating career paths within Asana's sales organization. This is a high-impact, senior individual contributor role—you won't manage a team, but you will influence hundreds of people across the globe. You'll partner closely with Sales Leadership, HR Business Partners, and Learning & Development to design and deliver programs that are grounded in data, loved by participants, and measurably tied to business outcomes. This role is based in our Chicago offic e with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're i nterviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Program Ownership: Design and own Asana's global sales manager development program—from new manager onboarding through ongoing leadership coaching and cohort-based learning. Career Architecture: Build and maintain a clear, transparent career framework for all sales roles, including leveling rubrics, competency models, and progression criteria. Strategic Collaboration: Partner with Sales Leadership to identify skill gaps, prioritize development needs, and build scalable solutions that work across regions and time zones. Content Innovation: Create and curate content—workshops, e-learning modules, manager guides, and 1:1 toolkits—that drive real behavior change rather than just knowledge transfer. Measurement Strategy: Define leading and lagging indicators for every program you own (from participan
This is a senior individual contributor role for someone who wants to actively shape how Engineering, one of the most important parts of how Datadog develops its people. You'll sit at the center of Datadog's biggest talent bets for Engineering: how we build leaders, define career paths and org design, evolve performance, move talent internally, and plan succession for our most critical roles. You’ll own this work end to end, from the first framing conversation with senior leaders through to delivering a program running at scale. AI is changing how Engineering builds software, and it is changing how People builds the programs that support Engineering too. This role sits at the centre of both: understanding how AI is reshaping engineering roles, skills and structures, and building AI-powered solutions within People to keep pace. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Design and lead complex talent programmes for Engineering, spanning leadership capability, career architecture, org design, performance, internal mobility and succession for critical roles. Partner directly with PBPs and senior leaders to turn ambiguous problems into clear programme goals, design principles and success measures. Help Engineering and People understand and respond to how AI is reshaping roles, skills and ways of working, and translate that shift into practical talent and org design choices. Stay hands-on from concept through to adoption: this is a build and run role, not a strategy and handover role. Work across Enablement, Learning, People Analytics and People Systems so what you build scales and embeds into core people processes. Equip PBPs with frameworks, tools and executive-ready narratives that support real adoption in the business. Operate in ambigu
We are looking for a Program Manager to join our People Team, reporting to the Chief of Staff to the Chief People Officer. In this role, you will drive large-scale, high-impact, and cross-functional programs that shape and evolve our People products and infrastructure. You will operate at both a strategic and executional level, partnering across the People Team, and with business and functional stakeholders across Finance, Legal, IT, and business leadership to deliver transformative initiatives that support Datadog’s growth. This is a highly visible role requiring strong program management, systems thinking, and the ability to connect initiatives across the organization while improving operational effectiveness and employee experience. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead end-to-end delivery of complex, cross-functional People programs, from ideation through execution and iteration Partner with senior stakeholders across the business to define program goals, success metrics, and roadmaps Deliver People products through scalable processes and frameworks that improve employee experience and organizational effectiveness Identify dependencies, risks, and tradeoffs across initiatives, proactively driving alignment and decision-making Translate strategic priorities into actionable plans, ensuring clear communication and accountability across teams Establish program governance, reporting, and operating rhythms to track progress and outcomes Synthesize insights across multiple workstreams to inform executive-level updates and recommendations Continuously improve program management practices within the People Team Who You Are: 5+ years of experience in program management, operations, consulting, or a related field, preferably
Datadog is entering a new chapter in how our product looks, feels and operates. We're building a small, high-leverage Design Lab team to define that evolution, and we're looking for a Senior Staff Visual Designer to author it. Our design system powers everything we ship. Now we're ready to evolve it. As Datadog expands into AI-driven experiences and more complex product surfaces, the visual language needs to grow with it. This is the role that decides what that language is — someone with taste, judgment, and the confidence to set a direction and defend it. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Define and evolve Datadog’s visual language across product surfaces. Lead exploratory and concept work, creating a range of distinct visual directions for the next generation of the product. Synthesize product context, research, references, and stakeholder input into clear visual principles and a coherent point of view. Establish the quality bar for typography, color, composition, iconography, imagery, motion, and visual expression across the platform. Create high-fidelity product exemplars and prototypes that make an emerging direction tangible. Partner deeply with Brand, Product Design, Motion, and Design Systems to test and refine the direction across different surfaces. Influence executives and senior stakeholders through clear, persuasive visual storytelling. Guide and critique the work of other designers, helping the visual direction remain coherent as it evolves. Help shape how visual exploration, critique, and craft are integrated into Datadog’s design process. You will report directly to the Design Director and work as part of a small, focused team defining the future state before it scales across hundreds of designers and engineers. Who Yo
Datadog is looking for an experienced Senior Account Based Marketing Manager to drive new customer acquisition and pipeline generation across the Americas (North America and LATAM), with a focus on our Commercial (SMB) segment. In this role, you will design and execute an integrated, multi-channel marketing account based-marketing strategy, spanning paid search, paid social, dedicated field programs, sponsored events, and third-party digital channels, in close partnership with sales leadership. This is a full-funnel, cross-channel mandate, with the latitude to prioritize the channels and programs that deliver the greatest impact. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and execute a comprehensive, multi-channel marketing strategy to drive pipeline growth across the Americas, leveraging sponsored events, paid search, paid social, field-led programs, third-party digital placements, and more. Support the design and execution of 1:many, 1:few, and 1:1 ABX marketing programs for the Commercial (Small and Midsize Business) segment, combining digital tactics, such as paid social and programmatic display, with dedicated field plays, such as direct mail, to break into and expand high-value accounts. Serve as both strategist and operator for the region: help define the marketing plan and lead execution across paid media, field marketing, and event teams. Architect the operating model and playbooks for dedicated programs and partner with cross-functional marketing teams to execute dedicated programs where regional support is needed, maintaining consistent quality and cadence across the Americas. Establish the reporting and measurement framework needed to evaluate program and channel performance, refining the strategy based on results. Maintain flexi
We’re looking for someone to join the Datadog Procurement team and help expand the Strategic Sourcing group. Make an impact by being a trusted analyst in several buying categories and continue to prove the value that Strategic Sourcing brings to the organization. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Leverage AI tools (e.g., Claude, ChatGPT) to enhance market research, accelerate data analysis, and improve efficiency in sourcing workflows Identify opportunities to incorporate automation and AI into procurement processes to drive scalability and smarter decision-making Support and execute sourcing strategies directed by sourcing managers with a specific focus in G&A categories (People Team, Finance, Legal, Real Estate) Develop strong relationships with stakeholders and assist teams to independently evaluate their best practices and adopt a value-driven mindset when purchasing on behalf of the organization Lead and execute Sourcing events (RFx) Negotiate pricing and other business terms with vendors on net-new purchases and renewals Manage the renewals list for designated categories and ensure accuracy of information and proactive communication Analyze spend data and identify potential cost savings opportunities Create pricing models based on vendor proposals to quantify various buying scenarios Build license forecast models and utilization analyses for enterprise software renewals to help uncover usage and savings opportunities Collaboratively align with adjacent functions like FP&A on utilization and forecast models Operate effectively in ambiguous or evolving problem spaces, helping bring structure, clarity, and forward momentum to loosely defined sourcing initiatives Monitor market trends that impact spend categories and
The Legal team supports Datadog’s rapid growth by providing a wide range of legal services across a highly dynamic technology company, from driving new business via contracts and compliance efforts, to protecting Datadog’s offerings. Datadog’s Legal team collaborates with virtually every team across the organization, from engineering to product to marketing. Within Legal, the Commercial, Alliances & Procurement team focuses on all commercial engagements, channel and alliances agreements, procurement matters, and related legal topics across Datadog’s global footprint. We are a collaborative, people-first team that values acting as trusted advisors, communicating clearly, embedding inclusion, and holding ourselves accountable. This role offers the chance to play a critical part in the success of a rapidly growing and innovative SaaS company in APJ, with a particular focus on our India and South East Asia regions. You will lead complex negotiations with Indian and South East Asia customers and partners and serve as a trusted advisor to internal stakeholders with a strong focus on the India region as our business rapidly expands in that region. The position requires someone who can negotiate complex agreements with Indian customers, have deep expertise in navigating the legal regulatory landscape in India and South East Asia while also supporting broader APJ commercial activity. You will also have the opportunity to influence and refine Datadog’s contracting and compliance approach across these fast-evolving markets. The role involves close collaboration with cross-functional teams including Sales, Deal Desk, Procurement, and Privacy. You will be expected to provide strong, practical solutions that balance legal risk with business objectives. This position will also give you exposure to cutting-edge SaaS technology areas such as privacy, security, and AI, allowing you to stay at the forefront of the industry. At Datadog, we place value in our office culture -
We're building a new product team in India to help shape how customers build, deploy, and operate AI applications on MongoDB. This is an early hire on a growing team—you'll join while the team is still taking shape, with the opportunity to have real impact from the start. You'll report to a Director of Product Management based in Europe, working async-first with partners across India, EMEA, and North America. The engineering team in India is being built in parallel, so you'll be working closely with engineers from the early days of the team. We are looking to speak to candidates based in Gurugram for our hybrid working model. What you'll own You'll be the end-to-end owner for a core area of our AI application platform—from discovery and vision through roadmap, delivery, and iteration. This is a senior individual contributor role where you lead through ownership, expertise, and cross-functional influence. Day to day, that means: Defining product strategy and roadmap for your area, aligned with MongoDB's broader AI strategy and business goals Talking to customers — from AI-native startups to large enterprises — to understand how they build and deploy AI applications, where they struggle, and what MongoDB should do about it Writing clear product narratives, memos, and specs that align stakeholders, clarify trade-offs, to guide conversations with engineering, design, product marketing, etc Partnering with cross-functional stakeholders—including Engineering, Design, Product Marketing, Partners, Sales, and Developer Relations—to scope, prioritize, and ship, balancing experimentation with reliability and scale, and driving positioning, launches, and enablement Identifying new opportunities autonomously—spotting gaps, shaping problem spaces, researching industry trends and running discovery sessions with customers Define and own clear success metrics for your area and use them to prioritize, make trade-offs and communicate impact You'll develop deep expertise in how compani
With a strong security engineering background, you’re looking for a role that gives you the freedom to increase MongoDB’s resonance with customers by strengthening our core database products. You’re passionate about solving hard security engineering problems while putting a strong emphasis on customer experience, leveraging your own significant experience. You enjoy collaborating with different teams to innovate and implement pragmatic solutions. Who We Are The MongoDB Product Security organization is a diverse collection of individuals working together to scale MongoDB’s security, both security of the products themselves and the security features we offer to customers. The team is responsible for the MongoDB Database Server ( Community and Enterprise editions). The MongoDB Product Security organization works with software engineers to design, implement, and operate systems in a manner that protects customer data. It is a multidisciplinary team that covers product, software, cloud, infrastructure, and operational security concerns. The team does the following: Build a developer driven security program where there is tight integration with engineering artifacts, process, and tooling. Use software architecture and coding patterns to reduce the impact of security issues. Be security subject matter experts for our tech stack and products. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Responsibilities You will take ownership, define strategy, and drive improvement for parts of our program such as fuzzing, threat modeling, secrets management, or container security Advocate for and lead complex security projects from inception through completion Drive architecture, patterns, and processes across Server Engineering that make security the easiest path Partner closely with engineering teams to design and implement security controls across our software and systems Research and POC new attacks against our systems. Plan and per
MongoDB is seeking a Senior Workplace Coordinator to support the Austin office and help create a workplace experience that is welcoming, productive, and energizing for employees and visitors alike. This role is ideal for someone who enjoys being the go-to person, thrives in a fast-moving environment, and takes pride in bringing people together. While this is a broad workplace coordination role, event planning and execution will be a major focus. You will help shape a vibrant office culture by leading workplace-supported events and experiences while also supporting the day-to-day operations that keep the office running smoothly. No two days are the same. One day, you may be planning an office-wide celebration, coordinating vendors, and managing event logistics. Next, you may be responding to employee requests, reviewing space setups, supporting visitors, or partnering with local teams to ensure the office is operating at a high standard. If you are organized, proactive, service-minded, and excited by both hospitality and operations, this could be a great fit. Responsibilities Lead the planning and execution of workplace-supported events, activations, and office experiences, bringing a Think Big, Go Far mindset to programming that strengthens culture and connection Partner with Employee Experience, Recruiting, Executive Assistants, ERGs, Site Leadership, and other cross-functional teams to Build Together and deliver thoughtful programming Manage event logistics from concept through execution, including vendor coordination, catering, timelines, communications, room setup, onsite support, and follow-up Make it Matter by delivering events that are elevated, organized, purposeful, and aligned with the employee experience goals, budgets and local flare of the Austin office Own What You Do by helping ensure the office is operated and maintained in a safe, professional, organized, clean, and efficient manner Manage the front-of-house experience by greeting employees, visitor
With a strong security engineering background, you’re looking for a role that gives you the freedom to increase MongoDB’s resonance with customers by strengthening our core database products. You’re passionate about solving hard security engineering problems while putting a strong emphasis on customer experience, leveraging your own significant experience. You enjoy collaborating with different teams to innovate and implement pragmatic solutions. Who We Are The MongoDB Product Security organization is a diverse collection of individuals working together to scale MongoDB’s security, both security of the products themselves and the security features we offer to customers. The team is responsible for the MongoDB Database Server ( Community and Enterprise editions). The MongoDB Product Security organization works with software engineers to design, implement, and operate systems in a manner that protects customer data. It is a multidisciplinary team that covers product, software, cloud, infrastructure, and operational security concerns. The team does the following: Build a developer driven security program where there is tight integration with engineering artifacts, process, and tooling. Use software architecture and coding patterns to reduce the impact of security issues. Be security subject matter experts for our tech stack and products. We are looking to speak to candidates who are based in Cork for our hybrid working model. Responsibilities You will take ownership, define strategy, and drive improvement for parts of our program such as fuzzing, threat modeling, secrets management, or container security Advocate for and lead complex security projects from inception through completion Drive architecture, patterns, and processes across Server Engineering that make security the easiest path Partner closely with engineering teams to design and implement security controls across our software and systems Research and POC new attacks against our systems. Plan and perfo
The Compensation team serves as a strategic advisor to business leaders, managers, and employees across MDB. We are compensation experts with a deep understanding of our stakeholders, problem solvers who use data and insights to drive value, and partners who build the tools, models, and frameworks that support sound compensation decision-making across the company. This role sits within the Compensation function and will work closely with the Customer organization and cross-functional partners including Recruiting, Finance, Legal, HR Partners This role can be based out of of our offices or remotely in the United States. The Difference You Will Make: We are looking for a Senior Compensation Partner to serve as the dedicated compensation partner for the Product and Technology organization. This role will support Executive, VP and Director level leaders and their HRBP Partners as the primary day-to-day compensation resource. The ideal candidate will be a strong business partner and a builder of compensation programs, and tools, and must be comfortable operating with autonomy in a fast-moving environment. A Typical Day: Serve as the dedicated compensation partner for the Product and Technology organization, supporting senior leaders, HR Directors, and People Partners across customer divisions Act as the primary point of contact for new hire offers, internal equity reviews, leveling decisions, and out-of-cycle requests Own compensation cycle execution for customer client groups end-to-end, including market benchmarking, budget modeling, manager enablement, and leadership rollups Lead competitive intelligence for roles by conducting market research on compensation trends, pay practices, and talent movement, particularly important in the new AI competitive landscape Develop benchmarking methodologies that supplement traditional survey data with recruiting signals, offer data, and other real-time market sources Partner with Recruiting and People partners to provide market in
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