Senior Machine Learning Engineer 2c Customer Support Engineering Jobs

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. About Open Intelligence: Open Intelligence (OI) is one of WPP’s most strategic bets — a data and AI initiative at the intersection of machine learning, advertising technology, and audience insight, built to power the next generation of media intelligence. OI operates at real scale, running across the US and UK and expanding rapidly across EMEA and APAC. Our Copenhagen team has ~50 people, including 14+ data scientists and a strong engineering group. We’re flat, high-trust and fast-moving: strong opinions loosely held, teamwork over ego, aim high and have fun. Why we're hiring: Open Intelligence is accelerating the development of its core AI capabilities, and we are strengthening our applied-AI and engineering group in Copenhagen. We need a Data Engineer who can help bridge the gap between AI experimentation and production software engineering — working alongside data scientists and senior engineers to turn cutting-edge model research, multimodal embeddings, and agentic tools into scalable, robust, and well-architected components that power products across WPP globally. We are looking for a Data

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role Did you know? Alternative investing has the potential to generate higher returns compared to traditional investments over the long term. AI and Machine Learning are revolutionizing the way alternative investments are managed and analyzed. Investors are using these technologies to gain insights, see opportunities, and optimize their investment strategies. Addepar is building solutions to support our clients' alternatives investment strategies. The alternatives data management product is a serverless, modular and terraformed stack. We're hiring a Senior Software Engineer to design, implement and deliver modern software solutions that ingest and process ML-extracted data. You will collaborate closely with cross-functional teams including data scientists and product managers to build intuitive solutions that revolutionize how clients experience alternatives operations. You will work closely with operations engineering on document-based workflow automation and peer engineering teams to define the tech stack. You will iterate quickly through cycles of testing a new product offering on Addepar. If you've crafted scalable systems, or worked with phenomenal teams on hard problems in financial data, or are just interested in solving reall

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About The Team Global Innovation Center SE team (Presales): Over the last 3 years, Okta in Bangalore has fueled our growth around the world. The Global Innovation Center Presales team has been a crucial part of this growth. We are expanding this team made up of exceptional high-performing individuals. In this team, you will focus on being a customer-facing solution engineer crafting identity and security solutions for commercial segments in the US, ranging from digitally native start-ups to scaling SMBs. As a Solutions Engineer you will: Support our customers along their sales journey by showing them the value of the Okta technology through live demonstrations and sales presentations. Sell directly to IT managers, developers, product managers, and occasionally more senior executives across various industries.. Have a focus on our Okta Workforce Identity solutions and be able to model how this solution will support their current architecture requirements and use cases Execute well-defined, outcome-focused POCs Maintain a broad and deep technical understanding of the Okta product line and the underlying technologies and protocols Occasionally participate in local and regional events evangelising Okta as a presenter and an attendee. We are looking for: Ability to work in the EST Time Zone A minimum of 5 years of working experience in IAM or a related SaaS field as a pre-sales engineer. Expertise or hands-on experience in IAM, single sign-on, multi-factor authe

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Every day, millions of riders and drivers depend on Lyft to get where they're going. When something goes wrong along the way, they expect us to make it right — quickly, clearly, and without friction. How fast and how well we resolve those moments shapes whether people keep choosing Lyft. The Self-Serve Intelligence team, within the Safety & Customer Care org, is composed of engineers building the AI-powered systems that do exactly that: resolving rider and driver suboptimal experiences without agent involvement through AI Assist (e.g. AI Agents), automations, and self-serve workflows. Our goal is to make getting help feel effortless. We design and build backend services, APIs, and GenAI-powered products that combine robust engineering with applied AI to deliver reliable, scalable self-serve experiences. We are looking for a highly motivated, collaborative, team-focused and technically strong Software Engineer to join our Self-Serve Intelligence team. As a member of this team, you will build the services and AI-powered products that resolve customer issues autonomously. Every day, you'll partner with machine learning engineers, product, design, data science, and operations on high-impact projects — from shipping new AI Agent capabilities, to building the evaluation pipelines that keep their quality high, to improving the backend services underneath them. You'll bring strong engineering instincts, genuine curiosity about applied AI, and a willingness to work through ambiguity in a space that changes month to month. Responsibilities: Write well-crafted, well-tested, readable, and maintainable code Partner with senior engineers to design, build, and ship backend services and GenAI-powered products (e.g. AI Agents) that resolve rider and driver suboptimal experiences Independently lead tasks fro

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are seeking an experienced and technically influential Senior Software Development Engineer to join our Cloud Tooling and Pipelines team. This pivotal team is responsible for the design, development, and maintenance of our core Continuous Delivery (CD) platform (leveraging Spinnaker and custom tooling), Infrastructure as Code (IaC) execution engines (primarily Terraform), and a suite of supporting microservices. These systems are critical for enabling and managing our extensive resource footprint across AWS ECS and EKS . As a Senior Software Development Engineer, you will be a key contributor, driving the implementation of scalable, reliable, and secure software solutions that automate infrastructure provisioning and application deployments. Your deep expertise in software engineering principles and cloud-native development will be essential in building and enhancing our critical tooling for infrastructure provisioning, vulnerability management, and IaC deployments. You will also play a vital role in mentoring other engineers and influencing the team's technical roadmap. If you have a strong passion for building robust software systems that empower operational efficiency at scale, we encourage you to apply. Key Responsibilities Design and Develop Core Platform Components: Lead the design and development of scalable and reliable microservices and tools that form the backbone of Okta's Continuous Delivery (CD) platform (including components for Spinnaker,

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About The Team Global Innovation Center SE team (Presales): Over the last 3 years, Okta in Bangalore has fueled our growth around the world. The Global Innovation Center Presales team has been a crucial part of this growth. We are expanding this team made up of exceptional high-performing individuals. In this team, you will focus on being a customer-facing solution engineer crafting identity and security solutions for commercial segments in the US, ranging from digitally native start-ups to scaling SMBs. As a Solutions Engineer you will: Support our customers along their sales journey by showing them the value of the Okta technology through live demonstrations and sales presentations. Sell directly to IT managers, developers, product managers, and occasionally more senior executives across various industries.. Have a focus on our Okta Workforce Identity solutions and be able to model how this solution will support their current architecture requirements and use cases Execute well-defined, outcome-focused POCs Maintain a broad and deep technical understanding of the Okta product line and the underlying technologies and protocols Occasionally participate in local and regional events evangelising Okta as a presenter and an attendee. We are looking for: Ability to work in the EST Time Zone A minimum of 5 years of working experience in IAM or a related SaaS field as a pre-sales engineer. Expertise or hands-on experience in IAM, single sign-on, multi-factor authe

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Role You are a deep technical architect. Whether it's a Fortune 500 CTO or a startup founder, you know how to read the room and steer it. You have handled enough OAuth token flows, SCIM failures, and multi-product integration edge cases to spot root issues fast. In this role, you will help shape how developers understand identity at scale. You serve as the top technical escalation point for our support team. You are our domain expert. You influence product roadmaps. You mentor engineers. You challenge standard practices. You raise the bar across the entire global team. You handle ambiguity well. You operate with full autonomy. You focus on delivering outcomes that unblock our most complex accounts. What You Do Strategic Escalations and Architecture This is not primarily a queue role. You will mostly engage on cases that exceed senior engineer scope, the ones that need architecture judgment, not triage. End-to-End Ownership: Resolve our most complex developer cases, including multi-product architectures, ISV integration designs, and strategic account escalations. Cross-Functional Bridge: Serve as the technical link between Developer Support and ISV Partnerships, working directly with strategic partners on integration design. Architectural Consulting: Join customer and partner calls to advise on architecture and resolve issues beyond standard support scope. Product and Executive Engagement Roadmap Influence: Partner with Product Management and Engineering

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As an Account Engineer , you’ll play a key role in delivering technical expertise and building relationships with prospects and customers as they explore the Snowflake AI Data Cloud. This is a fantastic opportunity to grow your career, develop your skills, and make an impact in a supportive and dynamic environment. You’ll work alongside experienced team members, contributing to a variety of customer engagements, from technical evaluations to inspiring future-state architectures. This role blends technical problem-solving, collaboration, and customer focus, making it an exciting step for someone looking to grow into a technical customer-facing role. What You'll Do: Support Customer Engagements: Assist in presenting Snowflake’s technology and vision to diverse audiences, from technical contributors to business leaders. Develop your skills in aligning technical solutions with business outcomes. Contribute to Technical Wins: Collaborate with customers to plan and execute technical evaluations and proof-of-concept demonstrations, supported by senior team members. Help tailor solutions to customer needs while learning how to communicate business value effectively. Learn & Build Relationships: Partner with customers and technical champions to foster trust and collaboration. Bu

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Senior Alliance Solutions Engineer Opportunity Okta believes in Partners and, together with our technology, will help take Identity mainstream and consolidate our position as a Leader in the market. Partner Solutions Engineers are dedicated to growing Okta business through the Channel, working closely with Regional Alliance Managers, Sales Representatives, Marketing and Partner Enablement. As a Partner Solutions Engineer at Okta, you will have an opportunity to be a well-respected technical expert, building strong, long standing relationships with key Partners and Global System Integrators, supporting both global and India markets. You will become your partners’ trusted advisor for anything Identity and Access Management related and will help them understand how Okta can best fit in their Go-To-Market (GTM) Strategy, integrate with their current offerings, help evangelize partner solutions within the Okta field teams and lead our partners in building Okta practices that deliver exceptional customer outcomes. *This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment. What you’ll be doing Build and manage technical relationships with assigned Partners and team with the assigned Okta Partner Account Team Drive incremental revenue through increased Okta solution sales with the support of Strategic Partners and their GTM strategies. Develop domain expertise and tho

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Streaming Foundations team builds services and operates data pipeline infrastructure to support event streaming, messaging, and analytics use cases. We are looking for a Software Engineer who is passionate about distributed systems, platform engineering, and solving data-intensive problems at scale. In this high-impact role, you will get to work with engineers throughout the organization to build foundational infrastructure that allows Auth0 to scale for years to come. What you’ll be doing Help set the technical direction for the team and influence the engineering roadmap for the Platform’s streaming capabilities Design and lead the implementation of our most complex and critical systems for data-intensive use cases. Research and champion new technologies and architectural patterns to solve strategic challenges and scale the platform. Lead and influence cross-functional initiatives, ensuring technical alignment and successful execution across multiple teams. Improve the operational posture of our systems by designing for observability, reliability, and scalability, and by mentoring others in operational best practices. Coach and mentor senior engineers and act as a technical leader across the engineering organization. Collaborate with different stakeholders like product teams whenever needed. What you’ll bring to our teams 7+ years of software development experience in a fast-paced, agile environment Experience working with Golang or Java is preferred H

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Staff Backend Engineer We’re redefining Privileged Access Management (PAM) from the ground up, purpose-built for Cloud, SaaS, Databases, Containers, and any virtualized environment. Our mission is to simplify and secure workforce access with seamless, secure-by-default workflows that adapt dynamically to modern infrastructure. We eliminate standing privileges, enforce least privilege, and embed Zero Trust principles into every access workflow by default. About the Role We are seeking a Staff Backend Engineer to serve as the core technical anchor and senior Individual Contributor (IC) for our newly established engineering pod in India. At the P4 level, your primary sphere of influence will be at the team level —taking ownership of complex, ambiguous problems and defining how to solve them cleanly, securely, and efficiently. In this role, you will lead by example through hands-on architecture, high-velocity coding, and end-to-end execution. You will drive the implementation of secure database and network device connectors (routers, switches, firewalls) on top of our core Zero Standing Privileges (ZSP) platform. You will work closely with our local Technical Team Lead to elevate the pod’s engineering craft, acting as a technical multiplier for mid-level developers while ensuring tight architectural alignment with our global team. What You’ll Be Doing Execution & Technical Impact End-to-End Ownership: Consistently design, code, debug, test, moni

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, we’re building the future of secure, enterprise-grade AI Agents . We’re looking for a Principal Engineer to join our global AI Engineering team. In this role, you will be instrumental in designing and building the intelligent, user-facing experiences and the end-to-end AI solutions that power them. This is a senior individual contributor role for a hands-on engineer who can set technical direction, mentor others, and partner closely with our cross-geo counterparts as part of one global team. What you'll do : Drive the architecture and design of AI solutions, leading cross-functional initiatives across Product, Design, and Data Science. Design, build, and refine the core backend services that power our AI solutions, including LLM orchestration, RAG pipelines, and generative AI features. Build high-performance Agentic Experiences (AX) for web and mobile, engineered for streaming responses and low latency. Champion observability and operational excellence to ensure our AI services meet enterprise-grade standards for reliability and performance. Develop robust backend services to power our AI solutions, including LLM orchestration, RAG pipelines, and generative AI features Enable the successful delivery of key AI projects through technical leadership and hands-on execution. Mentor engineers, raising the bar on technical craftsmanship and solution quality across the full stack. Collaborate with cross-geo peers to ensure globally aligned designs, shared

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, we are building the future of secure, enterprise-grade cloud automation and system connectivity. We are looking for a Software Engineer to join our global Automation Engineering team to design, scale, and govern our enterprise integration substrate using AWS cloud services and modern iPaaS platforms. This is a individual contributor role for a hands-on system engineer who executes moderately complex tasks, builds platform components and collaborates under senior guidance. What You'll do : Contribute technical design and execution for automation initiatives within the team, creating paved paths that enable builders across Okta to connect enterprise systems seamlessly. Design, build, and deploy high-throughput event-driven integration flows , API gateways, and async orchestration workflows using AWS architectures and iPaaS platforms. Build reusable frameworks , developer SDKs, self-service primitives, and integration templates to streamline automation delivery. Develop and maintain AWS cloud services and modern iPaaS tooling, driving scalable architecture, reliability, and builder enablement. Partner with operations, security, and platform teams to strengthen monitoring, observability, structured audit logging, and automated governance. Actively participate in code reviews, team agile ceremonies, and technical discussions Collaborate with security, compliance, and business stakeholders to ensure self-service automations are secure, resilient, zero-tr

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Solutions Engineering Team We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform. The Solutions Engineer, Okta Opportunity Reporting to the Senior Manager of Solutions Engineers, the Solutions Engineer (Corporate/New Business) is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. Our mission is to secure every identity, from customer to employee, and to enable seamless, secure digital experiences. The Opportunity We are seeking an experienced and highly motivated Senior Full Stack Developer to join our team. You will be instrumental in designing, developing, and deploying high-performance, scalable web applications that are critical to Okta's success. This role is a fantastic opportunity to work on complex, large-scale systems, contribute to core backend services, and potentially explore integrations with AI technologies. A specific focus for this role will be contributing to the development and evolution of Compass, our internal data and knowledge platform. What you will be doing Design, develop, and deploy scalable web applications and features using React on the frontend and Java on the backend. <