Senior Manager Customer Support Jobs

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Position Location: Austin, TX | New York City, NY | Washington, DC About the Role Join the Workers Deploy & Config team as a Principal Engineer, the most senior technical role on the team behind Cloudflare’s serverless edge developer platform. You’ll build the critical large-scale systems that let developers deploy, configure, and manage Workers globally, powering everything from simple static sites to full-stack applications serving millions

We’re looking for a driven, high-caliber Enterprise Account Executive to help MongoDB accelerate growth across the Middle East Private market, with a primary focus across the UAE, the broader Gulf region, and selected strategic accounts in the Kingdom of Saudi Arabia. This role is focused on new business acquisition and expansion within enterprise private-sector accounts. You will be responsible for developing and executing a territory strategy, building senior relationships across target organizations, and driving net-new logo acquisition as well as long-term revenue growth. You will work in close partnership with Solutions Architects, Professional Services, partner teams, and sales leadership to help customers modernize applications, data platforms, and AI initiatives with MongoDB. We are looking to speak to candidates who are based in Dubai for our hybrid working model who can operate effectively across a diverse regional market and engage confidently with both business and technical stakeholders. About the Sales Culture MongoDB is always developing and innovating, not only in our technology, but also in how we go to market. Our sales leadership is committed to building one of the best sales organizations in the industry: one that inspires, enables, and develops top talent. As a member of the MongoDB Sales team, you will have access to a large and rapidly evolving market, world-class enablement, and the opportunity to learn from some of the most successful sales leaders in software. We equip our teams to win, and we value the feedback, initiative, and ownership that help us continue to “ Think Big and Go Far .” What you will be doing Proactively build, manage, and close a high-quality pipeline across the Middle East Private territory Develop and execute a territory plan focused on enterprise private-sector organizations in Dubai, the Gulf, and selected accounts in Saudi Arabia Prospect strategically into CIOs, CTOs, CDOs, Heads of Engineering, IT leaders, a

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Role: Vertical Technology Lead, Policy & National Security Altana’s mission is to power a new era of globalization organized around trusted networks. Nowhere is that mission more consequential — or more demanding — than in the policy and national security community, where the questions our customers bring us are matters of sovereignty, security, and how a nation understands the networks it depends on. These are the hardest programs we run. The technical bar is high and it keeps rising: the biggest opportunities are won, kept, and expanded on the strength of the technical work itself — sometimes on technical capability alone. As these engagements grow, so does the machinery large government partners expect from a serious partner: program management, delivery cadence, contractual rigor, accreditation. Left unmanaged, that machinery swamps the very people whose job is to architect and build. We’re changing how we deliver so it doesn’t. Large and strategic accounts are staffed with dedicated Implementation Delivery Managers (IDMs) who carry the program, project, and delivery-management load — and, as an account grows more complex, we trade up the team to meet it. That frees the technical leadership of the vertical to do what only it can do: hold the architecture bar, win the technical argument, and drive the last mile of product where the mission needs something that doesn’t exist yet. As Vertical Technology Lead for Policy & National Security, you own the technical outcomes for the vertical end-to-end. You are the senior technical counterpart to the vertical’s commercial leadership — setting the technical approach that wins business, owning the solution architecture and delivery that turns wins into mission outcomes, and leading the team that does the work. This is a UK-b

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Automation is the key to creating highly reliable and secure large-scale software systems. Are you someone who engineers solutions to problems rather than simply fixing the same thing over and over again? Can you protect Smartsheet against attackers? We are looking for a Senior DevSecOps Engineer to join our global Security Operations team. In this critical role, you will be a leader in maturing our security and reliability posture by treating both as software engineering challenges. You will engineer and operate a highly reliable, scalable, and defensible production environment, directly impacting our ability to deliver a world-class service to our customers 24/7. This is a unique opportunity to blend deep expertise in Site Reliability Engineering (SRE) and modern Security Operations, working at the intersection of infrastructure, automation, and security to build a platform that is resilient and secure by design. You Will: Engineer Secure and Resilient Infrastructure: Design, build, maintain, and improve secure, scalable, and highly available infrastructure in our multi-cloud environment (primarily AWS) using Infrastructure as Code (IaC) principles with tools like Terraform, Kubernetes, and Helm. Automate Proactive Security: Engineer an

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. We are hiring for our Treasury team Software Engineers at various levels (II and Senior) who are curious and willing to dive deep and understand our technology and domain in order to solve interesting and hard problems.The Treasury team maintains and builds the backend services that manage the flow of funds between Lithic and third parties. This includes our ledger, ACH and wire infrastructure, and associated reconciliation. The systems we maintain have high standards of reliability and correctness. You will become an expert in the card payments space. The Treasury team primarily uses Python for their tech stack. What You'll Do: Ensure high reliability and correctness for Lithic’s ledger and orchestrated funds flows Develop new features to better serve Lithic customers Ensure that the team is delivering reliable, secure, and scalable code with minimal tech debt Own initiatives from planning to launch, keeping stakeholders informed and aligned along the way Lead efforts to improve systems and processes wit

About Us OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team brings experience at companies such as J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium & others. We're backed by Accel, Lightspeed, NfX, and other top-tier investors. Role Overview We are seeking an Growth Lead, North America to join our dynamic go-to-market team. You'll own the full sales cycle for institutional customers across North America — from prospecting through close, helping banks, fintechs, and other institutions move money faster and more efficiently across borders. Key Responsibilities: New Business Development Build and manage a pipeline of institutional prospects across North America, from initial outreach through qualification Identify and prioritize target accounts — banks, fintechs, and other institutions with cross-border payment needs Full-Cycle Sales Execution Own deals end-to-end: discovery, solution design, negotiation, and close Consistently meet or exceed quarterly and annual revenue targets Maintain accurate pipeline and forecast data in the CRM Client & Stakeholder Relationship Management Develop trusted relationships with senior stakeholders (Treasury, Finance, Payments, and Operations leaders) at prospective and existing clients Serve as a strategic advisor, understanding each client's cross-border payment needs and tailoring OpenFX's value proposition accordingly Cross-Functional Collaboration Partner closely with Product, Engineering, Legal & Compliance, and Marketing to navigate technical integrations and structure deals Work with leadership to refine sales strategy, messaging, and positioning as the go-to-market motion matures Market Str

About Us OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team brings experience at companies such as J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium & others. We're backed by Accel, Lightspeed, NfX, and other top-tier investors. Role Overview We are seeking an Account Executive, North America to join our dynamic go-to-market team. You'll own the full sales cycle for institutional customers across North America — from prospecting through close, helping banks, fintechs, and other institutions move money faster and more efficiently across borders. Key Responsibilities: New Business Development Build and manage a pipeline of institutional prospects across North America, from initial outreach through qualification Identify and prioritize target accounts — banks, fintechs, and other institutions with cross-border payment needs Full-Cycle Sales Execution Own deals end-to-end: discovery, solution design, negotiation, and close Consistently meet or exceed quarterly and annual revenue targets Maintain accurate pipeline and forecast data in the CRM Client & Stakeholder Relationship Management Develop trusted relationships with senior stakeholders (Treasury, Finance, Payments, and Operations leaders) at prospective and existing clients Serve as a strategic advisor, understanding each client's cross-border payment needs and tailoring OpenFX's value proposition accordingly Cross-Functional Collaboration Partner closely with Product, Engineering, Legal & Compliance, and Marketing to navigate technical integrations and structure deals Work with leadership to refine sales strategy, messaging, and positioning as the go-to-market motion matures Market St

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us—that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale—from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Nuro is seeking a Head of Communications to lead our external communications strategy. This person will shape how Nuro shows up with media, customers, partners, policymakers, industry stakeholders, and the broader technology, mobility, automotive, AI, and robotics ecosystems. This is a high-impact role for a communications leader who is both strategic and detail oriented. You will develop differentiated narratives, lead media strategy, drive technical storytelling, manage major announcements, oversee issues and rapid response, and prepare executives for high-stakes external moments. The right candidate is an exceptional writer, communicator, operator, and advisor. You know what makes news, how to build trust with reporters, how to coach executives, and how to align senior stakeholders around clear, disciplined messaging. You can translate complex autonomy, AI, robotics, safety, and commercialization concepts into narratives

About the Company: TaylorMade Golf is a globally recognized leader in high-performance golf equipment and accessories, celebrated for its relentless commitment to innovation and its deep roots in professional golf. TaylorMade Golf has recently been named the Sunday Times Best Places to Work 2026 — a testament to its people-first culture where employees feel genuinely supported, challenged, and empowered to do their best work. Position Summary : The Manager of Asia Region Supply Chain Finance is a key regional finance leader with the scope of Asia - responsible for driving financial strategy, performance management, and operational excellence across the end to end supply chain network in Asia – a scope that is rare and uniquely expansive, offering visibility and influence across one of the world’s most dynamic and complex markets. This role provides financial support to regional procurement, logistics, distribution, supply/demand planning, and broader global supply chain functions, serving as a trusted business partner to senior leaders in Asia and Global Supply Chain. The ideal candidate brings experience in supply chain finance, analytical capabilities, and proven success influencing decisions in a complex global matrix. The role is central to enabling cost optimization, strengthening financial governance, improving forecast accuracy, and ensuring alignment between Asia operations and global financial objectives. The Manager of Asia Region Supply Chain reports into the Director, Global Supply Chain Finance. Essential Functions and Key Responsibilities: Financial Leadership & Business Partnership Serve as the primary finance business partner for Asia supply chain operations, including regional sourcing, logistics, distr

TaylorMade Golf is a global leader in golf equipment, driven by relentless innovation across clubs, balls, and accessories. Our North America Operations team balances service, demand, and supply across a fast-moving, seasonal portfolio. The Senior Manager, Supply Chain Analytics & S&OP is the analytical backbone of TaylorMade's North America Operations team. This role sits at the intersection of Sales, Supply Chain, Finance, and Operations — translating complex data into clear, actionable insights that drive cross-functional alignment and continuous improvement across the S&OP cycle. This individual provides leadership visibility into key performance trends through reporting, data validation, and analysis across planning, service, inventory, logistics, and operations. They also lead and develop a team responsible for delivering accurate analytics and strengthening business intelligence capability across the North America Operations organization. Essential Functions and Key Responsibilities: S&OP Analytics & Process: Supports the North America S&OP process by preparing analytics and review materials that align Demand Management, Supply Planning, Sales, Finance, and Operations around demand, supply, service, and inventory considerations. Directs the team's preparation of pre-read materials, variance narratives, and executive-level presentations for monthly S&OP cycles, lessons-learned reviews, and consensus forecast sessions. Develops scenario and trade-off analysis for executive reviews to support decisions on capacity allocation, product priorities, service levels, and inventory balance. Partners with Sales, Demand Management, and Supply Planning to identify root causes of forecast bias, service performance gaps, and planning misalignment. Contributes to S&OP process maturity initiatives — documentation, playbook development, gover

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing The Senior Manager, Accounts Payable & Travel provides strategic leadership for Acushnet's North American Accounts Payable function, overseeing a distributed team responsible for ensuring the accurate, timely, and compliant processing of invoices, payments, travel and expense transactions, and vendor management activities. This role drives operational excellence through process improvement, automation, and working capital optimization while serving as the AP subject matter expert for SAP S/4HANA integrations and enterprise-wide initiatives. Partnering closely with Finance, Procurement, Treasury, Tax, Accounting, and business leaders across North America and globally, the Senior Manager develops key cash flow metrics, strengthens internal controls and audit compliance, leads corporate travel programs and vendor relationships, and ensures exceptional service delivery in support of the organization's financial and operational objectives. What You Bring Bachelor's degree in Accounting, Finance, or a related field required; CPA and/or MBA preferred. 5+ years of progressive Accounts Payable experience within an ERP-driven environment, including at least 2 years of people leadership experience. Strong understanding of AP operations, general accounting principles, account reconciliations, SOX compliance, and internal controls. Experience working within a multinational organization and collaborating

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Workforce Optimization Manager plays a critical role in shaping and executing workforce strategies. This position leads the end-to-end lifecycle of workforce optimization initiatives. Acting as a trusted advisor, this role partners with leaders across all levels to align workforce plans with business objectives, proactively anticipate organizational needs, and mitigate risk through compliance with employment laws and sound governance. This role has no direct reports but manages an important process within the workforce optimization space. Key Responsibilities Drive end‑to‑end project management for high‑impact workforce optimization initiatives, operating effectively in grey areas where requirements, risks, and stakeholder inputs may be evolving. Partner closely with Government Affairs, Legal, Talent Acquisition, Communications, and HR to scope work, align resources, manage timelines, mitigate risk while managing the project plan. Serve as an enterprise‑wide strategic advisor to leaders at all levels, providing consultative guidance in complex, ambiguous, and high‑impact scenarios where solutions are not clearly defined and require strategic judgment, influence, and risk assessment to inform workforce strategy and future‑state design. Influence talent decisions by evaluating current capabilities against future organizational needs, iden

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Senior Manager, Platform Engineering / DevOps Who Are You You are an experienced Senior Manager / emerging Staff-level leader in DevOps and Platform Engineering with strong technical depth and demonstrated leadership in delivering enterprise-scale cloud platforms. You bring a balanced mix of hands-on engineering expertise, team leadership, and execution rigor. You excel in driving outcomes in complex, multi-stakeholder environments, guiding teams to deliver secure, scalable, and high-quality platform solutions. You are comfortable leading engineers, managing stakeholders, and owning delivery across multiple workstreams. You demonstrate: A strong ownership mindset with accountability for delivery and outcomes Ability to translate business needs into actionable engineering roadmaps Solid expertise in cloud-native platforms, DevOps practices, and SRE principles Capability to lead teams and influence without requiring extensive tenure Role Responsibilities Development & Enforcement Own and execute the H100 platform engineering roadmap, aligned to enterprise priorities and program milestones Drive delivery of GCP-based platform capabilities (GKE, networking, IAM, CI/CD, observability) Establish and enforce engineering standards, best practices, and ADR compliance <li

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Join Micron as a Senior Manager, Logistics Security Program, where you will have the outstanding opportunity to lead a world-class global security initiative! This role is critical in ensuring the flawless implementation of our logistics security strategy, encouraging collaboration with key partners, and advancing our program to new heights. Responsibilities: Direct Micron’s worldwide logistics security initiative for valuable shipments, establishing strategy, governance, standards, controls, and performance expectations throughout the transportation network. Lead and expand a distributed team of logistics security experts while promoting uniform performance across Asia Pacific, the Americas, Europe, and other priority regions. Maintain a risk-based shipment security framework that assesses lane, geography, modality, theft history, business impact, recovery capability, and other key risk factors. Establish and enforce logistics provider security requirements, including cargo tracking, route compliance, geofencing, chain of custody, tamper detection, monitoring, blocking issue, and recovery protocols. Partner multi-functionally with Procurement, Logistics, Global Security, Legal, Risk, Finance, and business collaborators to integrate security requirements into contracts, procedures, governance, and scorecards. Coordinate logistics security vendors and providers, including selection, performance management, service levels, monitoring operations, recovery capabilities, and corrective ac

Senior Manager Company: The Boeing Company Boeing’s Global Real Estate and Facilities (GREF) organization is currently seeking a Senior Manager to lead the Facilities Management Center of Excellence (FM CoE) team at our North Charleston, SC site. The Senior Manager - Facilities Management is accountable for end-to-end oversight of facilities operations at the North Charleston site. This senior leader leads both internal and supplier-based teams, owns financial accountability for the facilities maintenance budget and processes, and partners closely with the Integrated Facilities Management (IFM) supplier. The role requires strategic collaboration with executive leadership, COEs, business partners, engineering, project management, and other service groups to ensure enterprise standards, continuous improvement, and alignment to business objectives. Position Responsibilities: Lead and manage facilities maintenance team, both internal and supplier-based, at the Charleston site Oversee day-to-day maintenance operations, emergency responses, shutdowns, and asset renewal strategies Manage facilities budgets and ensure financial accountability Collaborate with business partners, engineering, project management teams, and other COEs to support facilities initiatives Drive and influence change through leadership and collaboration, fostering a culture of continuous improvement Lead, motivate, and develop teams and managers, including conflict management and talent development Build and maintain strong relationships across CoEs, with the BRM community, FM leaders, business partners, and suppliers Manage supplier contracts and performance, ensuring alignment with Boeing’s standa