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Senior Manager It Operations Jobs

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Datadog
📍 New York• Full-time• From $192K/yr
15mo ago

Databases and data stores are at the center of our applications, for legacy applications and modern AI applications alike. Yet most observability and optimization approaches lack a holistic approach or application context. Datadog has been on a mission to revolutionize how databases are operated, flipping what is often seen as a black box of complexity prone to security and performance risks, into a well oiled machine enabling our builders and businesses to move faster and smarter. We’re looking for an experienced product manager passionate about joining this mission to lead this product opportunity. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead ambitious investments that rethink how customers operate and get value from their databases, diving into ambiguity, working with our customers on new models, and shipping new products and changes to existing products. Develop a deep understanding of our customers and their issues, what problems are really behind those issues, and how we can improve how databases are operationalized across SRE teams, DBAs and application developers. Continuously refine your understanding of database management systems and datastores from SQL and OLTP based to NoSQL e.g. AWS RDS, PostgreSQL, SQL Server, MongoDB, MySQL, etc Define, build and launch the next generation of database monitoring and optimization capabilities for our customers Join a talented engineering team with a record of disrupting observability approaches to further the mission of demystifying and optimizing databases using your team’s creativity, alongside your customers’ problems, as a key resource. Collaborate with other Product teams in Datadog to maintain and improve all Datadog products, improve the seamless integration across th

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About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role DevRev is hiring a Senior Product Manager for the Computer Data and Analytics Platform – a hands-on product leader who will own the trusted data foundation that makes Computer precise, useful, and safe across every experience. Computer should not merely report on work. It should understand customer, product, and operational context; reason across it; and help people and agents take the right action. The Computer Data and Analytics Platform makes that possible through a unified, governed, low-latency data layer that turns data from DevRev and connected systems into durable context for humans, applications, analytics experiences, and AI agents. You will define how data is captured, modeled, governed, queried, and activated across DevRev. The platform will support operational reporting and embedded analytics, while also enabling grounded, context-rich agentic conversations in Computer – helping users ask questions, investigate work, receive trusted answers, and take safe actions in the flow of work. This is a unique opportunity to build the foundation for an AI-native operating system – where customer context, product telemetry, structured records, events, and machine reasoning converge. What y

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29 days ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: London, Lisbon, or New York About the Role As a Senior Product Manager for Application Protection & Governance, you’ll join our core Application Security team to protect web, API applications against evolving abuse and threat patterns. You will own the product outcomes that help customers deploy, operate, and improve security controls over time, turning complex security requirements into practical capabilities and operational gu

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2mo ago

Datadog helps technical teams understand their systems. More and more, those teams want to know what a problem costs the business. Today the business context for that answer typically sits in a data warehouse. We want to equip customers to answer this question directly in Datadog. We're bringing business data into Datadog. You'll start with owning the Datadog SQL (DDSQL) and Sheets products. DDSQL lets people query across their Datadog data in SQL, and Sheets gives them a spreadsheet to pivot, look up, and calculate on that data without writing a query. Once you have a handle, you will grow into building out a strategy and execution plan for bringing business data into Datadog. This encompasses data warehouse connections, schema discovery, semantic encoding, and new visualization. As this initiative grows, you will explore new capabilities that can be built using both warehouse and telemetry data in one platform. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What you'll do: Lead SQL and Sheets end to end, growing them into the main way customers query Datadog and warehouse data Define how customers connect their warehouses and join that data to Datadog telemetry, with the access controls and performance that make it usable at scale Build reusable metrics and joins so teams can build on each other's work instead of starting over Bring business data into our AI agent Bits so operational investigations can draw on customer and revenue context Make analysis easy to organize and distribute, from folders and tags to scheduled reports Partner with design to set a high bar for information architecture and visual polish in complex analytical workflows Use customer research and product analytics to find what keeps teams from doing this work in Datadog today, then improve disco

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Datadog
📍 United States• Full-time• $192K – $240K/yr
2mo ago

As the Senior Product Manager for the Actions & Automations team, you will own the ecosystem that enables customers, partners, and Datadog teams to build, deploy, and operate AI agents on Datadog. You will drive the strategy and execution for the platform capabilities, developer experience, integrations, and extensibility model that make Datadog the best place to build agents that understand and act on production systems. Modern engineering organizations are entering a new era where software is not only monitored and operated by humans, but increasingly by AI-powered agents. As agentic workflows reshape how teams build, operate, secure, and troubleshoot systems, customers need a platform for creating specialized agents, connecting them to business and engineering systems, governing their behavior, and extending them to solve unique organizational problems. You will define and build the ecosystem that makes this possible. Agent Builder sits at the intersection of Datadog's products, AI capabilities, and ecosystem strategy. You will have the opportunity to work across the breadth of the Datadog platform, partner with teams throughout the company, and help establish Datadog as the foundation for operational AI. At Datadog, we place value in our office culture, the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Define the vision, strategy, and roadmap for Datadog's Agent Builder platform and ecosystem. Own the core platform capabilities that enable customers and partners to create, customize, deploy, and manage AI agents. Drive the extensibility model for agents, including integrations, tools, actions, context sources, APIs, SDKs, and developer workflows. Shape how agents perform actions across Datadog products and third-party systems. Partner closely with AI, platform, infrastructure, and product tea

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Twilio
📍 - US• Full-time• Remote• $117K – $146.2K/yr
3mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Program Manager, Disaster Recovery. About the job This position is needed to lead the disaster recovery (DR) program. This leader is responsible for communicating, developing, implementing, maintaining and managing the governance of the enterprise disaster recovery management (DRM) program. The objective of this program is to support product and IT systems' resilience and timely recovery, regardless of cause. Responsibilities In this role, you’ll: Lead the annual plan development, review, and executive sign-off lifecycle for critical product and non-product systems Actively integrate disaster recovery vulnerabilities, Service Readiness Framework (SRF) findings, and exercise gaps into existing risk frameworks to quantify, score, and systematically drive down operational risk across the company. Author clear program updates, annual compliance metrics, and formal responses to internal and external audit finding

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Simpplr
📍 India• Full-time• Remote
Just now

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . The Opportunity As a company that is undergoing significant growth, Simpplr is seeking to hire a Senior Project Manager in its Implementation function working with Commercial, basic Enterprise as well as complex Enterprise customers. You will bring experience in both waterfall and agile delivery methodologies, a strong understanding of SaaS platforms and ideally PMI/PMP or Agile certification. You feel comfortable working in a fast-paced environment, transforming ambiguity into clarity, working to tight deadlines and taking calculated risks. You enjoy working in a supportive environment, value the contribution of others and are both confident and humble. Your Job Responsibilities What you will be doing : Work as a team member with Simpplr Implementation Consultants, Implementation Engineers and other cross functional teams Work directly with customers and prospects in defining scope of projects Develop project plans for both standard and custom projects Manage the project portfolio assigned to you Manage the project schedule, budget, issues and risks Track project KPI’s and project work effort Report at the project and your portfolio level Manage customer expectations Track and manage project work effort Provide assistance with proje

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PlayStation Global
📍 San Mateo, Canada• $161.3K – $241.9K/yr
1mo ago

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Account Manager San Mateo, CA / Hybrid We are looking for a Senior Account Manager, reporting to the Global Account Director within the Strategic Segment. This individual will be the first point of contact and responsible for supporting the day-to-day business activity and overall health of the assigned partner(s). They will work internally across Sony Interactive Entertainment (SIE) and with external partner(s) to deliver agreed commercial and strategic objectives globally. Key Responsibilities: Own day-to-day business for assigned partner studio(s), ensuring smooth operation and hand-off of operational needs through internal teams, ensuring overall health of the Partner is being addressed. Develop and maintain comprehensive knowledge of all aspects of the Partner’s business, portfolio, and long-term strategic vision. Identify business opportunities across Partner’s portfolio and live services. Provide guidance and be a potential first point of partner contact for content pipeline and other operational or technical situations that impact the rhythm of the business. Communicate business, platform, and policy updates to Partners. Execute the Studio Relationship Development Program, evangelizing the PlayStation opportunity across the developer landscape an

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Dialpad
📍 Vancouver• Full-time• C$225.3K – C$284.9K/yr
1mo ago

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role Dialpad is looking for a Senior Engineering Manager to lead the team at the very core of the Dialpad experience: calling. Reporting directly to the VP of Engineering, you'll own the calling experience end-to-end: frontend, backend, and hardware devices (first-class desk phones, Room Phones, ATAs, and DECT solutions). Y

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Pinterest
📍 Buenos Aires, Argentina• Full-time
2mo ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We’re looking for a Senior Industry Manager (Argentina) to lead our monetization efforts in some of Pinterest’s fastest-growing international markets, Argentina, Chile and Colombia. Reporting to the VP of Latin America Sales, you'll be responsible for building Pinterest’s business and presence across these regions. You will work closely with cross-functional partners to drive business results for our clients while delivering significant growth. You will manage a team of sellers. You will represent Pinterest externally and serve as our voice within the digital advertising industry. What you’ll do: Manage a team of Client Partners and Client Account Managers based in Argentina and Mexico. Close strategic partnerships and scale revenue with advertisers of different sizes in Argentina, Chile and Columbia. Drive Sales operational e

M
8 days ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Talent Acquisition team is evolving into an AI-enabled, intelligence-driven talent advisory organization. We partner with business leaders, HRBPs, and TA Operations to attract and secure top talent using data, market intelligence, and AI-augmented workflows. The Principal Recruiter is a senior individual contributor in enterprise recruiting. This role solves cross-organizational and enterprise-critical talent problems through scalable mechanisms and governance. The Principal Recruiter may carry a selective requisition load of niche roles, lead significant cross-functional programs (e.g., University Recruiting, New Talent Programs), or a blend of both. The Principal Recruiter identifies patterns across executive and accountability levels, designs durable talent acquisition solutions that persist without personal involvement, and co-architects AI-enabled capabilities with TA Operations. This role doesn't directly manage people; it manages outcomes at scale. Success is measured by hiring outcomes, program impact, system-level improvement, AI adoption consistency, operating model quality, and the adaptability of cross-organizational solutions. Responsibilities: Enterprise Talent Strategy & Executive Advisory: Synthesize market intelligence, competitive data, and workforce analytics to advise senior leadership on enterprise hiring strategy, market risks and long-term workforce implications. Identify systemic talent patterns and risks requiring executive-level response. Engage and provide TA so

airecruitmentHR
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11 days ago

Topgolf is more than a venue business — we're a technology-driven, sports and entertainment platform. Toptracer, our tracking technology, powers ranges at hundreds of golf courses around the world, and our 100+ venues combine tech-enabled games, a strong food and beverage program, and large-scale event space, all in service of getting more people playing. We're a large, multi-unit business backed by private equity, with significant growth ahead. This role owns a critical piece of that growth story from the accounting side: safeguarding the integrity of our fixed asset base and inventory accounting across a fast-growing, multi-unit business. The Fixed Asset/Inventory Senior Accountant manages the full lifecycle of fixed assets from acquisition to disposal, oversees depreciation and the fixed asset register, and partners with Operations and Supply Chain on inventory and COGS accounting. It reports to the Supervisor, Fixed Assets and Inventory and works closely with the broader Accounting team, Operations, FP&A, Supply Chain, Retail and Internal/External Audit. This is a strong fit for someone who is detail-oriented and enjoys owning a process end-to-end — someone who can maintain a clean, audit-ready fixed asset register, dig into inventory variances until they're resolved, and look for smarter ways to do the work, including using AI to create efficiencies. KEY RESPONSIBILITIES Fixed Asset Accounting & Lifecycle Management Manage the full lifecycle of fixed assets from acquisition to disposal. Prepare and review fixed asset capitalizations, transfers, and disposals. Maintain the fixed asset register, ensuring accuracy and completeness. Calculate and record depreciation expenses in accordance with company policy and accounting standards. Inventory & COGS Accounting Prepare journal

aiSAPExcel
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About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The Director, Enterprise Sales (Greater China) will lead Pinterest’s strategic accounts business for the region and serve as its senior internal and external representative. The role is accountable for the strategy, performance, and long-term health of Greater China’s largest and most strategic advertisers, directly owning the most significant account while leading two Senior Industry Managers across the broader key accounts portfolio. Based in Singapore and reporting to the Managing Director, Greater China, this leader will work closely with global and regional Sales, Product, Marketing, Measurement, and Operations partners. They will define how Pinterest engages, retains, and grows its most valuable advertisers—building executive relationships, shaping joint business plans, and ensuring Pinterest becomes a strategic, differentiated growth part

aisalesforceExcel
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WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: We are seeking a highly skilled End User Service Lead to manage frontline IT support and ensure seamless technology experiences for end users across the Jakarta location. This role is responsible for overseeing the day-to-day service operations, ensuring high-performance incident resolution, and driving continuous improvement initiatives. The successful candidate will lead a team of End User Service Engineers, implementing best practices in IT service management (ITSM), automation, and compliance while fostering a customer-centric support culture. What you'll be doing: Team Leadership & Line Management Lead and manage the End User Service team, providing mentorship, development opportunities, and performance oversight for EUS Engineers and Senior EUS Engineers. Set clear goals, expectations, and KPIs, ensuring alignment with IT service objectives. Conduct regular performance reviews, coaching engineers on technical skills, troubleshooting efficiency, and customer service effectiveness. Optimize workforce allocation, balancing ticket queue workload and proactive IT support initiat

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Syllo
📍 Remote• Remote• $140K – $180K/yr
1mo ago

Senior IT Administrator Location: Remote, USA About Syllo Syllo is defining the Litigation AI category. We are the first unified platform designed to autonomously manage the entire litigation lifecycle end to end. Founded in 2019 by a team of litigators and engineers, Syllo enables legal teams to securely harness the power of AI across any matter, regardless of complexity or scale. Our technology supports Fortune 500 companies and AmLaw 200 firms in managing their most complex litigation portfolios. Awarded ILTA Transformative Project of the Year and ALM eDiscovery Technology of the Year for 2026, we are the market leader in enterprise grade litigation AI. Backed by top tier VCs, we empower enterprise legal departments to move faster, mitigate risk, and push the boundaries of what technology can achieve. About the role Own our company-wide IT infrastructure and power AI-driven support across a fast-scaling team. In this role, you’ll take ownership of Syllo's corporate IT infrastructure. You will manage our hardware fleet, identity and access management, device provisioning workflows, and SaaS applications—ensuring our distributed team remains secure, productive, and supported. You’ll also leverage modern AI capabilities to scale internal IT support, automate issue reporting, and serve as a key technical partner as our team integrates new AI workflows into our tooling stack. Working closely with Security Engineering, you’ll embed the administrative and endpoint controls necessary to maintain our ISO 27001 and SOC 2 compliance standards. We are looking for a hands-on IT leader who brings strong technical judgment, proactive problem-solving, and a dedication to creating a smooth, secure employee experience. What you will do Own the corporate IT estate: Manage identity, endpoint devices, SaaS administration, and security posture across a distributed, multi-OS workforce. Scale support with AI: Implement and manage AI-driven workflows to automate ticketing, self-service s

REMOTEailogisticsprocurement
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