Senior Manager It Operations Jobs

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The Account Management organization is looking for a tenured account manager with experience managing high-value technical accounts to help retain and grow Square's presence in the mid-market space. You will work with top c-level executives and technical leaders, finding creative ways to make Square's ecosystem work in complex, global organizations. You will identify ways to expand Square's reach with customers and act as an internal advocate for Square's highest-value clients. The ideal candidate will have worked in account management, business development, consulting, partnerships, sales or sales engineering and will be well-versed in working with and presenting to senior decision makers, includin

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there Role Overview: We are looking for an experienced Project Manager to lead and deliver strategic initiatives within the banking sector. The role involves managing end-to-end project delivery, ensuring alignment with business objectives, regulatory requirements, and timelines while coordinating cross-functional teams across business, IT, and risk functions. Key Responsibilities: Lead the full project lifecycle from initiation to closure Define project scope, objectives, timelines, and deliverables Manage project plans, budgets, resources, and dependencies Coordinate cross-functional teams, including business, IT, risk, and compliance Ensure delivery in line with regulatory requirements (e.g., GDPR, AML, Basel, DORA) Identify, assess, and manage project risks, issues, and dependencies Drive governance, reporting, and stakeholder communication (incl. senior management) Oversee vendor and third-party delivery where applicable Ensure quality assurance, testing readiness, and successful implementation Support change management and business adoption activities Monitor project performance and ensure alignment with strategic goals Required Skills & Experience: Proven experience as a Project Manager in banking or financial services Strong understanding of banking operations, products, and regulatory land

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the first member of our Revenue Strategy & Operations team in Korea, you'll be instrumental in driving revenue growth by partnering with sales leadership to develop and execute Korea‑specific strategies. You will be the trusted advisor to our Korea Country Manager on how the business is planned and run — shaping how we win in Korea, from the country's largest enterprise groups to its fastest‑growing technology companies — while building the operational foundations to scale. Much of the work you will do yourself, hands‑on. This role suits a structured thinker who is comfortable with ambiguity: you will often start from an open question, turn it into clear analysis and a recommendation, and then bring people who don't report to you along to act on it. You'll work closely with Strategy & Operations peers in Japan, India, Australia and Singapore, with global Revenue Operations and Finance, and you'll use Claude every day to do the work of a much larger team. This is a senior individual‑contributor role with no direct reports initially. You'll report to the head of Revenue Strategy & Operations for Asia‑Pacific (based in Sydney), work day to day alongside the Korea Country Manager and sales team in Seoul, and travel occasionally within the region. Key responsibilities Go-to-Market Operations: Own annual and quarterly go‑to‑market planning for Korea — targets, territories and sales capacity — in partnership with Finance and sales leadership. Develop how we segment the market and design territories, from Korea's large enterprise groups (conglomerates and their affiliates) to mid‑sized enterprises and fast‑growin

Head of Enterprise GTM Strategy & Operations Reports to VP, Enterprise Sales · SF or NY Reporting to the VP of Enterprise Sales, this role owns both halves of Scale AI’s enterprise revenue engine: the strategy that determines where we play and how we win, and the operating system - people, process, and systems - that makes that strategy executable, measurable, and repeatable. On the strategy side, you set the analytical foundation for enterprise growth: segment and account prioritization, coverage and territory design, pricing and packaging inputs, and the diagnostic work that explains why the funnel behaves the way it does. On the operations side, you own the RevOps stack, forecasting, compensation design, sales enablement, and the operating cadences that convert strategy into predictable quarterly execution. The ideal candidate is equally comfortable building a segmentation model from a blank page and running a Monday morning pipeline review. You will lead an established team, with the Head of Sales Enablement and the RevOps Manager as direct reports. Your first job is to raise the ceiling on what that team delivers: sharper analysis, tighter operating rhythm, and enablement that measurably shortens ramp and lifts win rates. This is a senior, highly visible role partnering with Enterprise Sales leadership, Finance, Marketing, Product, and Solutions Engineering, with regular exposure to the executive team and board materials. STRATEGY Define which segments, industries, and accounts Scale prioritizes, and build the analytical case behind those choices Build and maintain the market sizing, segmentation, and account-tiering models that drive coverage decisions and investment trade-offs Lead hypothesis-driven analyses of the enterprise funnel - win/loss patterns, conversion drivers, deal economics, coverage gaps - and translate findings into specific changes to how we sell Partner with Finance and Product on pricing, packaging, and deal-structure strateg

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as an Internal Audit Manager and take on a broad mandate across Qonto's operations as we scale toward one million SMEs served across Europe by 2028, in the context of our ongoing credit institution licensing process. As a senior member of our Internal Audit team — the organization's third line of defense — you will lead audit missions across a wide range of processes and entities, operating under the IIA Global Internal Audit Standards and reporting to our Head of Internal Audit. ➡️ What you'll do Lead audit missions: Own audit missions end-to-end across a broad scope of processes and risks, across our European markets; Coordinate internal and external auditors: Coordinate and oversee Qonto’s internal auditors and work closely with external firms brou

The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM I will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction. Key Responsibilities Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams. Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads Facilitation alongside the Implementation team of Diligent’s product and modules with senior stakeholders to the client including C-Suite and Directors. Build and maintain strong direct client relationships with key stakeholders & retain those relationships. Seek out client advocacy related initiatives Renewal of the existing book of Business Negotiating bigger deals Required Experience/Skills Up To 3 years of experience required Fluency in additional languages to English are desirable Build and maintain strong

About Eudia Eudia is revolutionizing legal work through AI-powered Augmented Intelligence, empowering Fortune 500 legal teams to accelerate decision-making, mitigate risk, and drive strategic growth. With $105M in Series A funding led by General Catalyst, we’re crafting a category-defining platform that fuses AI-driven automation with human expertise, transforming legal departments into engines of innovation. At Eudia, we move fast. Unlike traditional enterprise software companies, our teams ship solutions in days, not months—delivering real impact for some of the world’s largest companies, including Cargill, Coherent, DHL, and Duracell. We’re solving one of the most complex, unsolved challenges in AI: bringing trust, accuracy, and security to legal automation. We’re a team of builders, operators, and problem-solvers who are passionate about reshaping an industry that has long been resistant to change. If you’re looking for a place where you’ll be challenged, take ownership from day one, and work alongside some of the brightest minds in AI and legal—we’d love to meet you. About the Team We hire for M-shaped marketers who take pride in their work, balance deeply analytical thinking with excellent creative taste, and have the confidence to own high-impact projects and ask for help when they need it. Our marketing team’s north star is to continuously build a world-class technology brand, and we’re accountable for driving pipeline, nurturing the market, and enabling our ecosystem. Our audience is small, senior, and difficult to reach through paid channels: Chief Legal Officers, General Counsels, and heads of legal operations at the world’s largest organizations. Events are where we meet them in person, and they are one of our highest-return channels. Role Overview We are hiring a Field Marketing Manager to own Eudia’s event program across North America and Europe. You will run a calendar of roughly 27 events a year, spanning indust

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building a scaled Private Equity channel that makes Ramp the trusted financial-operations partner for PE firms and their portfolio companies. The Manager, Channel Partner Management — Private Equity will lead an established five-person team of Channel Partner Managers and raise the quality, rigor, and efficiency of an existing motion. The team includes one Upmarket PE CPM, focused on the most strategic and complex sponsor relationships, and four Core / Downmarket PE CPMs, focused on scaled coverage, activation, and portfolio-company pipeline generation. This leader is not being hired to redesign the team or recategorize the program. They will make the current team more effective: clarifying expectations, improving performance, and ensuring each CPM has the tools, coaching, and cross-functional support to execute at a high level. This is a people-leadership and operating-excellence role—not a player-coach role defined by personally owning every senior relationship or stepping into every deal. The manager will diagnose performan

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Staff Product Manager to our Partners team in Brazil! This is a Remote – Brazil position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Brazil. The Partner Portal is the digital home base for every Wellhub partner, from independent fitness studios and boutique gyms to global wellness providers, across our footprint. It is the mission-critical platform that more than 100,000 partners worldwide rely on daily to manage their schedules, track earnings, optimize operations, and grow their businesses with Wellhub. As a Staff Product Manager , you will lead the multi-year product strategy for this flagship platform. This is a senior, high-visibility role where you will operate as a strategic leader, shaping how partners interact with Wellhub globally, setting the benchmark for partner experience, and directly driving company-level goals around partner satisfaction, retention, and growth. YOUR IMPACT Strategic Vision & Roadmap: Own the end-to-end product vision and multi-year roadmap for the Partner Portal, balancing core partner operational work

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role Notion is looking for a Recruiting Program Manager to help design, build, and scale the systems and programs that power how we hire. This is a role for someone who moves fast, takes ownership, and doesn't wait to be told what to do — someone who operates with both strategic altitude and operational precision, and knows how to bring clarity and momentum to complex cross-functional work. We're at an inflection point in how we think about recruiting at Notion, and this role sits at the center of it. You'll partner closely with Recruiters, Recruiting Operations, People Operations, and senior leadership to drive some of our highest-priority initiatives — building the programs and processes that define how Notion finds, evaluates, and brings in exceptional talent. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve The scope of this role will evolve with the team's hi

About Sayari: Sayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk. The Sayari Commercial World Model resolves 11.7B+ primary-source records from 250+ jurisdictions forming the ground truth of global commerce. A Judgment Ontology, encoding over a decade of investigative tradecraft, and Superconductor, an agentic orchestration platform, deliver AI that reasons like an expert analyst, shows its work, and traces every finding to its source. Trusted by U.S. Customs and Border Protection, HM Revenue & Customs, and Fortune 500 enterprises, Sayari is used by thousands of professionals across 35+ countries to secure supply chains and dismantle illicit networks. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv. The Role Governments and global enterprises use Sayari to trace supply chains, enforce sanctions, and take apart illicit networks. The work is serious, the customers are demanding, and we are growing across the entire business and eleven countries. The bar for who we hire is high, and we hold it. This role sits at the center of that. You will run the operating layer of hiring at Sayari: scheduling every interview, partnering daily with our talent acquisition partners and hiring managers, keeping Greenhouse accurate, and building the reporting leadership uses to decide where the company invests next. Candidates meet Sayari through you before they meet anyone else. It is a visible seat on a small, senior team that moves fast. You will touch every function, work with every hiring manager, and see how a company builds its hiring engine while it scales. There are few better vantage points in a business. This is a full-time contract engagement reporting to the Senior Director of Talent, with potential to extend based on business need. What You Will Do Own interview scheduling end to end. Build and book panels, technical rounds, and executive interviews across US, UK, EMEA, and AP

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role Addepar is looking for a Sr. Manager, Talent Acquisition to lead our APAC recruiting function from our Pune, India office. This is a player-coach role: you will lead and develop a team of recruiters while also owning a portfolio of critical requisitions yourself, across our Go-to-Market (Sales & Services), R&D (Engineering, AI, Data, and Product), and G&A (Finance, Legal, People, IT) organizations. You will act as the senior recruiting voice for the region, setting hiring strategy in partnership with regional and global leaders while staying close enough to the work to know exactly what's happening in the pipeline. You are comfortable operating in a matrix organization, balancing global talent acquisition standards with the realities of local markets, and you know how to translate broad company hiring goals into a concrete regional plan. Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position. What You’ll Do Lead, coach, and develop a team of recruiters across multiple functions, setting clear goals, providing regular feedback, and building a strong bench of recruiting talent in the region Personally own and

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. Country Manager, Director - Customer Success About the Role PagerDuty is seeking an experienced CSG leader and Chile Country Manager to lead our Chilean team and Santiago office. This role provides direct leadership for PagerDuty’s Customer Success, Support, and Professional Services teams located in Chile, as well as cross-functional leadership for Engineering, Solutions Consulting, Marketing, Finance, IT, and other resident functions. This role serves as PagerDuty's senior on-site leader in Chile, ensuring a unified culture and smooth day-to-day operations while each cross-functional team continues to report into its respective global leadership structure. Key Responsibilities Serve as the senior on-site leader for PagerDuty's Santiago office, providing direct leadership for Customer Success, Support and Professional Services teams (within our Customer Success Group) as well as cross-functional leadership across Engineering, Customer Success, Renewal Management, Marketing, and other resident teams. Lead the local Support and Services teams to accelerate customer success by collaborating with sales & customers on deployments, and ensuring a unified customer experience to maximize revenue and minimize churn/downgrade, tracking success with KP

Sr. Content Marketing Manager Location: San Francisco, CA · In-office 4 days/week Team: Strategic Marketing Reports to: Sr. Director, Strategic Marketing About the role Sigma produces a lot of content — blog, video, product launches, thought leadership — and this role is the editorial backbone that makes all of it sharper, faster, and on brand. You'll run the Sigma blog end-to-end, raise the quality bar on everything that ships, and build the systems and internal bench that let us scale content without losing voice or accuracy. This is a senior, hands-on editorial role for someone who edits with both technical judgment and taste. You'll work shoulder-to-shoulder with PMs and engineers to keep content accurate, coach employees and contractors to produce great work, and bring new thinking to how Sigma earns awareness. You'll join an established content team and won't have to do it all yourself — a Content Producer partners with you on publication and operations. This role reports to the Sr. Director of Strategic Marketing, with room to grow into people management as Sigma's content team scales. What you'll own Editorial standards and editing Edit a high volume of blog posts, balancing technical nuance with taste. You're comfortable editing in the data, analytics, apps, or AI space — you don't need to know everything, but you know what you don't know, flag it, and lean on PMs and engineers to keep content accurate and clear. Keep Sigma's content on brand across every channel and format. Reinforce the standards that contribute to great content: Clear positioning, high-quality imagery, and connected messages across multiple content pieces. Blog and AEO operations Run the Sigma blog end to end: calendar, editorial standards, and publication. Manage the AEO content calendar and the relationship with Sigma's AEO contractor, ensuring 5 AEO blogs are edited, SME-reviewed, and published each week. The team's Content Producer supports publication, with you s

About the Team The Dasher Tasks team is expanding what it means to earn on DoorDash. We let Dashers do work far beyond delivery, from photographing a merchant's menu to assisting autonomous vehicles, to collecting data. Adding these Tasks gives dashers greater opportunities to earn and smoothes a Dashers earnings throughout the day. The work compounds across all three sides of our marketplace: new off-peak earning for millions of Dashers, real-world capacity and insight for businesses, and everyday convenience for customers. We are on our way to building the next billion dollar business at DD, with more than 2 million tasks completed since 2025 and partners across retail, insurance, hospitality, and technology. About the Role As an Associate you'll own a slice of Dasher Tasks end to end; sizing the opportunity, designing the operation, launching pilots, and scaling what works. Your focus will flex to wherever the business needs it most: new task types, commercial pilots or international market expansion opportunities, First 30 days: learn the business, our metrics, and tooling, and shadow live operations. By 60 days: own a workstream or pilot and ship your first improvements. By 90 days: independently run a pilot or market and move a core metric. Expect ambiguity, shifting priorities, and few established playbooks. With these complications come outsized ownership, direct exposure to senior leaders, and the chance to shape a multi-billion-dollar new business from the ground up. It's a rare moment to get in early. You’ll report direction to the Manager on the Dasher Tasks with the Dasher and Logistics Organization You’re excited about this opportunity because you will… Own end-to-end workstreams across Dasher Tasks, from the first hypothesis and analysis all the way through launching and scaling the operation. Turn messy, real-world data into decisions: pull your own data in SQL, model in Excel/Sheets, define the KPIs that matter, and lean on AI tools to m