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Senior Manager It Operations Jobs

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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Funding Management Analyst is responsible for the management of front store merchandising vendor funding activities and analysis, as well as analytical support for the category P&L. The role will also be responsible for adhoc analytical support to generate and interpret financial and business specific analysis as well as creating forecasts and communicating variances to business owners and managers. The analyst will use analysis of supplier allowance funding trends and forecasts to identify risks and opportunities which may impact category profitability. Responsibilities Support Category Management by providing and interpreting various financial and business specific analysis and forecasts, with a specific focus on Supplier Allowances and identifying opportunities to improve and optimize category profitability. Develop analytical materials and prepare material and presentations in a way that can be easily understood by others who may not have the same background or expertise. Articulate conclusions and recommendations to the leadership team and category management. Process all vendor funding for assigned categories, including value calculations, billing execution, ongoing vendor support and performance reporting. Assist in the development of annual forecasts and budgets for vendor funding, working with the leadership team and category management.</

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11 days ago

#Team Nextdoor Nextdoor is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 350,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com . Meet Your Future Neighbors As the Product Designer for Nextdoor's Monetization pillar, you'll be a key player in driving our design vision for the experiences that generate sustainable revenue for Nextdoor while strengthening the neighborhood. You'll join a small team of designers and work alongside product managers, engineers, and researchers to shape end-to-end experiences that deliver measurable business impact without compromising trust or engagement. This position reports to the Head of Design, Monetization. Deeply human-centered and mission-driven, you're excited to create digital experiences that strengthen real-world connections and empower neighbors and the businesses that serve them to build stronger communities. At Nextdoor, we operate in an AI-first environment and expect every team member to actively use AI tools as part of their workflow. We aren't looking for prompt engineers; we’re looking for people who use tools like Claude, Gemini, ChatGPT, and Glean to challenge their own thinking and take full ownership of AI-assisted outputs. We also offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The hiring team will go over these expectations with you if you are being considered for a role near one of our offices in San Francisco, Los Angeles, Chicago, Dallas, New York, and London. The Impact You'll Make Are you excited by the challenge of fast-paced growth, seeing your designs come to life, and collaborating with a

REMOTEai
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Coder
📍 North America• Full-time• $128K – $194K/yr
11 days ago

Coder builds enterprise software that keeps developers in flow. As a Senior Customer Support Engineer, you will help customers solve complex technical issues, get unstuck faster, and build with confidence. You will work closely with Product, Customer Success, and Enterprise Account Managers to resolve urgent issues, improve support workflows, and turn customer feedback into better product experiences. This is a highly visible role on a growing team, with direct impact on how customers experience Coder. What you’ll do here Reproduce and debug customer issues using existing tools, test environments, or custom reproduction setups Solve incoming technical support requests in a timely manner, including urgent, high-severity cases Communicate clearly and tactfully with customers throughout the support lifecycle Gather context, provide diagnostic steps, share resolution guidance, and follow up after issues are resolved Identify and communicate product usage trends, bugs, and feature requests Collaborate with Enterprise Account Managers to schedule, coordinate, and lead customer debugging calls Document customer activity in accordance with internal and external security standards Guide and mentor new team members on support processes and procedures Contribute to product documentation, customer knowledge base articles, and best practice guides Improve support processes, tools, and workflows in collaboration with the broader team Participate in a periodic on-call rotation for production-down issues What we’re looking for Based in the US West Coast timezone 5+ years of customer support engineering experience, or a comparable customer-facing technical role, preferably with critical software products 5+ years of experience supporting enterprise customers 2+ years of experience diagnosing production network connectivity and performance issues Strong problem-solving, analytical, and troubleshooting skills Clear, thoughtful communication skills, both verbal and written Experience w

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11 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Financial Risk Analyst As a Senior Financial Risk Analyst on our Merchant Potential Liability Team you will be part of a team of high-performing professionals that evaluates and manages financial risk (i.e. chargebacks) arising from a portfolio of enterprise merchants, as well as assessing the risk of new products. As a member of our team, you will help us scale and innovate our financial risk management framework and processes. You will be working closely with the Commercial, Product and Legal teams while collaborating with some of the biggest merchants processing on the Adyen platform, all with one overarching goal: limiting Adyen’s exposure to credit losses. Our team is highly motivated, extremely innovative, and thrives on shared success. As we operate globally, our team is part of an international team with diverse backgrounds and skill sets. Our ideal new team member has a proven track record of solving problems, is a great communicator with an affinity for technology and a passion for finance. What you’ll be doing As Senior Financial Risk Analyst on our Merchant Potential Liability team, you will work closely with our very diverse merchant portfolio, to assess and analyse their business model and financial health, and provide clear and concise credit risk advice to the Adyen credit risk committee. You

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Zoox
📍 Foster City• Full-time• Hybrid• $169K – $203K/yr
12 days ago

In this role as an Employee Relations Business Partner, you will offer expert guidance and support on employee relations matters, driving Zoox’s People & Culture strategy to cultivate a workplace built on high engagement and trust. You will leverage your experience in resolving employment issues and ADA accommodation requests, balancing employee fairness with risk management and core business priorities. You will also leverage workforce analytics to continuously optimize employee processes, identify emerging trends, implement preventative solutions to reduce workplace issues, and support targeted training programs. Please note, this role requires an onsite capacity of 3 days per week in our Foster City, CA office. In this role, you will... Conduct ER Investigations into statutory complaints. Manage Reasonable Accommodation process, working with employees, management, and PEx (HR). Build collaborative, impactful partnerships with cross-functional teams, PEx partners, and managers across all organizational levels. Manage day-to-day requests for ER support from PEx and Zoox partners. Assist in the implementation and maintenance of employee relations policies and procedures. Help create and deliver HR policy training. Assist with documentation, including maintaining complete and accurate records Qualifications 8+ years of experience in employee relations, employment law, or HR compliance Working knowledge of federal, state, and local employment laws and regulations and standard corporate employment policies. Knowledge of ADA accommodation laws and best practices with experience in managing complex requests. Excellent planning, organization, and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment. Outstanding written and verbal communication skills. The ability to analyze si

human resourcesHR
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LaunchDarkly
📍 Us Central• Remote• $214.8K – $295.4K/yr
13 days ago

About the Job: We are looking for a talented Senior Solutions Engineer at LaunchDarkly, you will be a trusted technical advisor to our largest and most important Enterprise prospects and customers. This role is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus. Responsibilities: Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle. Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions. Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders. Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor. Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap. Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability. Mentor junior team members, foster technical excellence, and share industry best practices across the SE team. Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies. Respond to RFPs, and manage technical environments to support enterprise sales motions. Translate complex client requirements into scalable, sustainable, and technically sound solutions. Represent LaunchDarkly at industry events and customer engagements through travel as needed. Qualifications: 8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-faci

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Atari
📍 Melbourne
13 days ago

Producer (Senior) - Hipster Whale About Us At Hipster Whale, we're passionate about creating bright and funny arcade action games that appeal to broad audiences - games that players will continue to enjoy for years to come! We’re looking for an experienced Senior Producer to join our team in a permanent, ongoing role.This is a highly collaborative role for someone who brings clarity, focus and momentum to game development. You’ll work across multiple projects and disciplines, helping teams plan effectively, make informed decisions, manage risks and deliver high-quality games on time and within scope. About the Role You’ll support both new development and live-ops releases across several mobile titles, partnering with a variety of disciplines, platform partners and other stakeholders. You’ll manage schedules and dependencies, keep communication flowing, and help teams stay motivated and focused on shared goals. The ideal candidate has experience successfully shipping commercial games, strong knowledge of production practices and Agile development, and the communication skills to work confidently with people at every level of an organisation. This is a full-time, ongoing position. We’re ideally looking for someone based in Melbourne and available to start as soon as possible. Applicants based in Australia must hold appropriate Australian working rights. Hipster Whale supports a hybrid working arrangement, with a minimum of two days per week in our Melbourne studio — currently Mondays and Thursdays. We also support flexibility to accommodate individual needs wherever possible. We’re proud to foster an inclusive and welcoming work environment. We encourage applications from people of all backgrounds, identities and perspectives. What You'll Do Own production across multiple projects, including new development and live-ops releases. Create and maintain project plans and release roadmaps, ensuring priorities, milestones, dependencies and k

project managementrecruitment
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About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . Enterprise Workload is a unified server backup and archival built on Druva’s secure, enterprise-trusted, and high-performance cloud platform. With Phoenix, data can be stored indefinitely with limitless snapshots and flexible retention policies, while at the same time significantly lowering your backup costs. Druva takes a multi-layered approach to securing data that is unmatched in the industry – enabling organizations to address both their data security and data privacy requirements. As a Senior Staff Software Engineer you will be responsible for the design, implementation and maintenance of software modules owned by a team. Your primary focus will be on the development of all backend server side components and ensuring high performance and responsiveness to requests from the front end. You will guide and mentor junior team members by reviewing their code and designs to ensure that they are writing well designed and high quality code. This role requires excellent communication skills as you will need to collaborate across teams. Key Skills AI first mindset - Ability to effectively leve

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About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . Team & Mission: Druva Product Platform The Druva Product Platform team builds the shared core SaaS application foundation that every Druva product is built on. Our multi-tenant services, APIs, and control-plane capabilities manage tenant provisioning and lifecycle, Identity & Access Management (IAM/RBAC), distributed job scheduling, usage metering, and platform observability. Because every Druva workload depends on this platform, quality and reliability are critical. A bug or latency spike in the platform propagates across the entire Druva ecosystem. Quality Engineering in this team is a pure software engineering discipline: we build scalable automation frameworks, and implement CI/CD quality gates that safeguard billions of operations each year. Role Overview As a Senior Software Engineer (QA / SDET) on the Druva Product Platform team, you will be the technical lead for quality engineering across distributed multi-tenant microservices, high-throughput APIs, and asynchronous event streams. You will build test strategies, test automation frameworks in Python or Go , design functional test suites including scale &

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MongoDB
📍 San Francisco• $101K – $273K/yr
14 days ago

MongoDB is seeking a Senior Software Engineer to join the Atlas Clusters Organization. The organization is responsible for building MongoDB Atlas, our database as a service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. This includes developing software to interface with the three major cloud providers (AWS, Azure, and GCP) in order to bring security, durability, availability, and performance to all deployments of MongoDB. Atlas Clusters Security builds the security experience that Atlas customers depend on for mission-critical applications. Across the organization we own cluster networking, data encryption, database authentication, and related controls. This role sits on the Encryption & Compliance team. We own Encryption at Rest with customer-managed keys (Bring Your Own Key) across AWS, Azure, and GCP, including private networking to customer key management systems. We also own the security and compliance work that lets Atlas serve highly regulated markets, including government offerings and internal credential management. You will design and operate these systems in production, lead fleet-wide rollouts, and partner with customers when encryption or key-management issues hit their clusters. We are looking to speak to candidates who are based in San Francisco and would like a hybrid or in-office working model. What you’ll do Build and design new features for MongoDB Atlas Contribute to and lead complex technical projects Work closely with product and design teams, considering the user’s perspective while building technical solutions Work with customers and support engineers to fix issues Collaborate with team members to develop our codebase, best practices, and design principles Learn from and mentor other team members Join an on-call rotation to support Atlas’ production services We’re looking for someone who Has at least 5 years of professional software develop

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CH
15 days ago

Opportunity Overview: We're seeking a Senior Director, Solution Owner to join Cohere Health's PaaS Delivery organization. In this role, you will personally own the end-to-end success — business, clinical, and technical — of our most complex and highest-stakes customer implementations. You'll partner closely with Solution Architects, Forward Deployed Engineers, Platform Configuration, QA, and Technical Program Managers to set the standard for what great solution ownership looks like at Cohere, operating as a credible, executive-level counterpart to our clients' leadership. This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events. What you’ll do: Own end-to-end success — business, clinical, and technical — for Cohere's largest and most complex customer implementations Apply strategic program leadership to multi-year, multi-workstream, enterprise-scale platform deployments Drive a team of SMEs toward on-time deployments through meticulous organization, program management, and timeline tracking Serve as the escalation point and executive-level counterpart to client leadership on flagship accounts Set the standard for what excellent solution ownership looks like at Cohere, through the quality of your own account work Make the call on the highest-stakes scope, timeline, and resourcing trade-offs, with direct visibility into business risk What you’ll need: 10+ years leading large-scale, complex technology or platform deployments, with significant healthcare experience Direct experience delivering large-scope products at healthcare companies — claims systems, utilization management/prior authorization platforms, or similarly complex, mission-critical systems Demonstrated strategic program leadership — has personally owned outcomes on the scale of a multi-year, multi-million dollar enterprise implementation Executive presence — credible and effective operating as a peer with clie

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Dun & Bradstreet India
📍 Dublin• Full-time• Hybrid
15 days ago

Our MDM team is seeking a Senior Engineer, to join an established engineering team. You will work on our D&B Connect application, a strategic self-service Master Data Management (MDM) platform that enables customers to cleanse, match, enrich, monitor, and manage their first-party data using D&B's Commercial Graph and D-U-N-S®-anchored data assets. This serves as our primary MDM customer-facing platform, accessed via web UI plus CRM, Marketing and Cloud Data Warehouse integrations with planned support for AI-driven headless access through MCP tools. The Senior Engineer will work in a scrum team building highly scalable distributed solutions that enable positive user experiences and measurable business growth. This role will collaborate with business and technical teams to translate business requirements and functional specifications into innovative solutions implementing performant, scalable and maintainable designs. Team Overview Design and evolve enterprise-grade Master Data Management (MDM) platforms powering core business entities (e.g., customers, suppliers, leads, reference data) Address challenges in data quality , identity resolution , integration , and governance at scale Build highly available, resilient systems that support both real-time and batch workloads across global regions Collaborate with product, data, and platform teams to transform business needs into scalable technical solutions Key Responsibility Develop scalable, distributed software systems and work on other projects that require research, awareness, interactivity and the ability to ask the right questions Design, develop, debug, support, maintain and test so

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JOB TITLE Senior Data Engineer, Proprietary Research A CAREER WITH POINT72’S PROPRIETARY RESEARCH On our proprietary research team—Market Intelligence—you’ll partner with our Investment Professionals and Compliance team to uncover insights about companies, industries, and the broader economy through deep fundamental research and applying data science and engineering techniques to alternative data sets. You’ll work alongside a talented team with diverse skills, backgrounds, and perspectives. Our industry researchers, product managers, and data scientists and engineers work together to build compliant research products that answer the questions our investment professionals care about most. We look for other bright, motivated, and collaborative people to join our team and grow with us—more than 90% of the leaders in our group were promoted from within. WHAT YOU'LL DO Senior Data Engineers on the Proprietary Research team design and build Data & AI Platform to transform structured and unstructured data into actionable insights. As a member of our Data Engineering team, you will work closely with investment professionals, researchers, and data scientists to design, build, and launch robust end-to-end business solutions including data pipelines, products and tools that help extract the most value out of Point72’s data assets. In this role, you will: • Design and build big data pipelines for ingestion, transformation, trend creation, and delivery of AI-ready data assets. • Develop reusable software components, libraries, and APIs to support experimentation and production deployment. • Implement data quality, lineage, and governance controls to ensure datasets are reliable, auditable, and compliant. • Build scalable, AI-native, cloud-based infrastructure using distributed systems and modern cloud technologies. • Optimize system performance, cost, and reliability through benchmarking and continuous improvement. • Explore emerging Data and AI technologies, run proof of co

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Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role We are currently seeking a Senior Software Engineer to join the Alternatives Data Management (ADM) team. Our team is building AI-powered data products and workflow solutions that unlock transparency, efficiency, and insight in private market investments. You’ll join a talented full-stack team of engineers and work on distributed services that are used across the entire ADM engineering stack. Applicants must have, and maintain, the right to work in the United Kingdom from the first day of employment. Please note that visa sponsorship is not available for this role. What You’ll Do Architect, implement, and maintain engineering solutions to solve complex problems; write well-designed, testable code. Independently deliver high-value projects from design through delivery. Collaborate with product managers on product requirements iterations, design feasibility and user feedback. Learn and promote best engineering practices. Document software functionality, system design, and project plans. Mentor junior engineers, provide clear and constructive guidance Collaborate with engineers and stakeholders from other teams to resolve technical issues or coordinate dependencies Who You Are Bachelor’s degree in Computer Science or equivalent experience

awsaiterraform
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Dun & Bradstreet India
📍 Dublin• Full-time• Hybrid
15 days ago

Our MDM team is seeking a Senior Engineer, to join an established engineering team. You will work on our D&B Connect application, a strategic self-service Master Data Management (MDM) platform that enables customers to cleanse, match, enrich, monitor, and manage their first-party data using D&B's Commercial Graph and D-U-N-S®-anchored data assets. This serves as our primary MDM customer-facing platform, accessed via web UI plus CRM, Marketing and Cloud Data Warehouse integrations with planned support for AI-driven headless access through MCP tools. The Senior Engineer will work in a scrum team building highly scalable distributed solutions that enable positive user experiences and measurable business growth. This role will collaborate with business and technical teams to translate business requirements and functional specifications into innovative solutions implementing performant, scalable and maintainable designs. Team Overview Design and evolve enterprise-grade Master Data Management (MDM) platforms powering core business entities (e.g., customers, suppliers, leads, reference data) Address challenges in data quality , identity resolution , integration , and governance at scale Build highly available, resilient systems that support both real-time and batch workloads across global regions Collaborate with product, data, and platform teams to transform business needs into scalable technical solutions Key Responsibilities Develop scalable, distributed software systems and work on other projects that require research, awareness, interactivity and the ability to ask the right questions Design, develop, debug, support, maintain and test

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