Senior Manager Process Excellence Jobs

Leave of Absence - Senior Manager Company: The Boeing Company The Boeing Company is seeking a Leave of Absence - Senior Manager to join the team in Seattle, WA or Mesa, AZ . This manager will lead Leave of Absence (LOA) and internal Time and Attendance Operations to deliver accurate, compliant, efficient, and employee-focused services. This position owns operational oversight, performance management, escalations, data integrity, and service improvement rather than routine leave case processing. The Senior Manager leads teams, strengthens cross-functional partnerships, and drives measurable improvements in employee and manager experience. Position Responsibilities: Provide operational accountability for leave services administered by third party administrator, including service quality, timeliness, accuracy, employee experience, and issue resolution Lead vendor performance reviews, monitor service-level commitments, identify systemic problems, and drive corrective action plans Coordinate complex escalations and significant service failures with third party administrator and internal stakeholders Oversee accuracy of leave data, file feeds, and integrations with Human Resource (HR), Payroll, Benefits, and Time and Attendance systems Partner with policy owners, Legal, Human Resources, and Benefits to ensure operational practices support leave requirements and company policies Drive improvements to employee communications, digital experiences, manager support, and self-service capabilities Oversee operational readiness, testing, implementation, and stabilization of vendor, process, and technology changes Maintain appropriate quality assurance, audit controls, risk monitoring, and issue-manag

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£85,000 - £115,000 + Incentive Awards tied to your performance + Benefits ✨ This role sits at the heart of our Control Discipline change agenda, building the controls product platform that powers safe growth at Monzo. At Monzo, we don’t treat risk and controls as a bureaucratic governance process. We treat our control framework, tools, and data pipelines as an internal product - designed to give engineers, product managers, and business leads the ability to ship fast - and safely. We are looking for a Senior Controls Product Manager to join our newly established Controls Product & Enablement team within our Controls Discipline. Sitting at the intersection of Product, Risk, Data, and Engineering, you will act as the Product Lead for Monzo’s core risk lifecycles (Issues, RCSAs, Controls, Policy, Reg Traceability). You won't just write requirement docs for someone else to build - you are a builder yourself. You’ll prototype low-code tools, leverage AI models, interrogate data pipelines, and architect automated workflows to turn manual risk friction into seamless, automated self-service. ⭐ Our

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: The Customer Success Senior Manager plays a key role within in Ripple, driving revenue and product adoption across Ripple's customer base. The CSSM will focus on deepening customer relationships by scaling payments volume, implementing our custody solution and identifying cross selling opportunities for Ripple's other enterprise grade products. WHAT YOU’LL DO: Develop a deep understanding of each customer's current technical solutions, organization, internal decision-making, aspirations and needs. Serve as an advisor/Ripple advocate with customers, enabling them to better experience the potential of Ripple and participate in developing new and ground-breaking solutions. Conduct financial, business and value analysis with the ability to understand and analyze key financial targets (e.g., cost reduction, revenue growth, etc.). Navigate upsell and cross sell opportunities and drive them to deal execution, working with cross functional partners. Lead key initiatives, working with cross-functional collaborators (Engineering, Technical Services, Sales, BD, Finance, Product Marketing and Legal) and creatively solve complex business and operational issues, often unique to each customer. Collect customer and marketplace feedback related to Ripple's value proposition and communicate this throughout Ripple. Identify and champion internal Ripple process improvemen

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: The Customer Success Senior Manager plays a key role within in Ripple, driving revenue and product adoption across Ripple's customer base. The CSSM will focus on deepening customer relationships by scaling payments volume, implementing our custody solution and identifying cross selling opportunities for Ripple's other enterprise grade products. WHAT YOU’LL DO: Develop a deep understanding of each customer's current technical solutions, organization, internal decision-making, aspirations and needs. Serve as an advisor/Ripple advocate with customers, enabling them to better experience the potential of Ripple and participate in developing new and ground-breaking solutions. Conduct financial, business and value analysis with the ability to understand and analyze key financial targets (e.g., cost reduction, revenue growth, etc.). Navigate upsell and cross sell opportunities and drive them to deal execution, working with cross functional partners. Lead key initiatives, working with cross-functional collaborators (Engineering, Technical Services, Sales, BD, Finance, Product Marketing and Legal) and creatively solve complex business and operational issues, often unique to each customer. Collect customer and marketplace feedback related to Ripple's value proposition and communicate this throughout Ripple. Identify and champion internal Ripple process improvemen

About Paytm: Paytm is India's leading financial services company offering full-stack payments and financial solutions to consumers, merchants, and online platforms. Our mission is to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Profile: Program Manager + Lender Manager Vertical: Lending EMI | Role: Program Management | About the role: Run Lending EMI programs end-to-end and own lender management — onboarding, performance, SLAs, and relationship health. You will coordinate cross-functional delivery and ensure programs and lender partnerships deliver volume, quality, and compliance outcomes. Key Responsibilities: -Manage current and new lending partners for the product. -Work with lenders on target setting, foll-ups, reconcilations and business growth. -Own program lifecycle for assigned Lending EMI programs (planning, launch, run, optimise, wind-down). -Manage lender relationships: onboarding, commercials (as guided), SLAs, issue resolution, and performance reviews. -Track lender-wise volume, approval rates, TAT, reject reasons, and portfolio quality; drive corrective actions. -Coordinate with Credit, Ops, Tech, Legal/Compliance, and Sales for program readiness and smooth operations. -Maintain program documentation, SOPs, RACI, and change logs. -Run governance forums (program reviews, lender reviews, escalation calls) and close action items. -Support new lender / program launches: UAT coordination, checklist ownership, go-live readiness. -Identify process gaps and drive continuous improvement across program and lender workflows. -Prepare leadership MIS on program and lender health Why join us: We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences

GAQ427R211 Databricks is seeking an operational leader to serve as Senior Manager, Order to Revenue Process Compliance. As Databricks continues to scale, protecting our usage-based revenue engine requires dedicated oversight at the intersection of product metering, billing systems, and strategic partner relationships. In this role, you will lead the core execution of usage remediation, partner reporting workstreams, and root cause analysis—bridging the gap between raw product metering data and financial ground truth. Primary Responsibilities Remediation & Root Cause Analysis (RCA) : Execute the categorization and resolution of various SLA and usage issues impacting customers and financial accuracy, lead mandatory cross-functional RCAs with Engineering to address finance-impacting issues, ensuring policy and execution align to compliance guardrails at scale. Metrics, Reporting & Financial Reserves : Maintain necessary metrics, reporting, and data assets to inform leadership decision-making, influence project prioritization to resolve recurring issues, and inform financial reserves or adjustments to revenue recognition processes. Partnership Governance & Outbound Reporting : Catalog and maintain a deep understanding of key partnership terms, create and preserve standard operating procedures (SOPs), oversee the execution of outbound reporting workstreams by staff, and sign off to own operational outcome results. Cross-Functional Collaboration : Partner closely with Engineering and business stakeholders to turn usage insights into operational improvements and ensure compliance with partnership arrangements. Minimum Qualifications Education : Bachelor’s degree in Accounting, Finance, Business, or a related technical field. Professional Experience : 10+ years of relevant experience, with extensive expertise in business partnering, influencing cross-functional stakeholders, and consumption-based revenue recognition/accounting. Technical Acumen : Exp

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Strategy & Operations team supports strategic planning, business reporting, and executive-defined priority initiatives across a variety of business units at Twitch. As a member of the team, you will focus specifically on growth in our Ads business by delivering new strategic insights, recommendations, and ongoing operational support in partnership with our Twitch Ads Product and Amazon Ad Sales teams. You will report to our Director of Strategy & Operations. You can work from San Francisco, CA or New York, NY. You Will: Lead regular business reviews with senior level executives, synthesizing inputs from multiple teams, identifying key performance trends, and conducting ad-hoc analysis as necessary Act as the Go-To-Market and operational lead on major sales initiatives; you’ll partner with data and product teams to ideate, size, and prioritize ways to address key customer challenges, then collaborate with sellers to develop client pitch materials and understand customer feedback, and ultimately report back results and learnings to senior stakeholders Collaborate closely and manage multi-team projects with ad sales, ads product, and other Twitch teams (content, finance, BD, etc.) Design, monitor, and analyze business reports and performance tracking dashboards Represent th

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Responsibilities: Lead PI loop structural uniformity integration and cross loop integration projects for critical loops such as Capacitance loop to address yield and quality challenges, collaborating with cross module process/PI technical experts and suppliers to improve integration structures to achieve BIC yield performance. Build Model based root cause analysis and enhance critical inline defense line for structure including uniformity. Maintain and enhance product integration programs or loop domain knowledge and technical expertise, explore innovation opportunities with strategic thinking and systematic approach. Node over node shift left uniformity, bevel and backside BKM implementation at early development stage to accelerate wafer overall and edge yield and quality ramping. Promote worldwide synergy for improved benchmark performance and efficiency gains through global project management and execution, network BKM leveraging and enhancement, and business process creation and re-engineering. Job Requirements: Good logical thinking and knowledge in Semiconductor Fabrication process flows, interaction of different processes and how changes affect yield, device performance and reliability. Understanding of DRAM and NAND operation and structure to decipher parametric, probe and qual data from both front end and backend assembly process. Good model based problem solving together with data driven decision making, and presentation skills. Proven abili

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As Front End Central Product Integration, CPIE ( Central Product Integration Engineering) H B M (High Bandwidth Memory ) PI Principal Engineer/ Senior Manager at Micron Technology, Inc, you will be responsible for providing leadership to the global Micron network to drive leading edge HBM Product yield, quality improvement, new product introduction (NPI) through technical expertise, business process management and project execution , collaborating with Japan, Taiwan, Singapore and US team , driving product maturity within a defined schedule while maintaining the highest standards of quality. Responsibilities and Tasks STRATEGIC LEADERSHIP Work with FAB to drive for best-in

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Are you curious, entrepreneurial, and analytical? Do you enjoy connecting portfolio insights to executive decision-making? Freddie Mac's Multifamily Portfolio Analytics & Strategy (MPAS) team is seeking a Senior Manager to join the team! This role will serve as a key partner to Multifamily leadership, helping shape business strategy through a holistic view of market dynamics, portfolio risk and profitability. The position is responsible for leading Multifamily's portfolio risk-return review process, supporting risk management activities, serving as a delegate for Financial Risk Divisional Risk Officer (DRO), and delivering actionable strategic insights. Apply now and learn why there’s #MoreAtFreddieMac! Our Impact: Our team provides a comprehensive view of Multifamily portfolio risk and returns to support strategic decision-making across the business. We lead risk appetite and portfolio management activities, support financial risk management and capital planning, and develop analytics that help Multifamily optimize risk-adjusted returns and enhance portfolio performance. Your Impact: As a Senior Manager of the Multifamily Portfolio Analytics & Strategy team, you will: Develop Multifamily market and portfolio analytics to generate strategic recommendations that enhance profitability, capital efficiency, and risk-adjusted returns while supporting Multifamily business objectives. Lead Multifamily's Portfolio Risk-Return Review process, develop executive-level analyses, identify emerging risks and opportunities, and facilitate dis

Benefits, Health, and Insurance Delivery - Senior Manager Company: The Boeing Company The Boeing Company’s Human Resources (HR) Operations organization is seeking a Benefits, Health, and Insurance Delivery - Senior Manager to oversee day-to-day administration and execution of Boeing’s domestic Benefits Health and Insurance offerings in Seattle, WA or Mesa, AZ . This role is responsible for ensuring the efficient and effective delivery of both traditional and specialized healthcare programs, including medical benefits, vision, dental, life insurance, eligibility, and specialty program administration. Position Responsibilities: Lead and manage a geographically dispersed team of exempt employees while collaborating with a global network of internal and external stakeholders to define, implement, and administer health, insurance, and specialty programs, processes, and tools Maintain comprehensive documentation related to plan operations and supplier requirements, including business rules, plan provisions, production and defect logs, process maps, and control plans Supervise the operations of multiple suppliers that provide health, insurance, administration, and specialty benefit programs Identify industry best practices and performance standards, monitor supplier performance against these standards, and develop and implement improvement action plans as necessary Collaborate with the Benefits portfolio and project management teams to oversee change and issue management practices, ensuring efficient resource utilization and appropriate prioritization Integrate services from multiple suppliers to provide employees with seamless services tailored to their needs Maintain the integrity of employe

Job Summary This role reports to the Senior Manager, Global Real Estate Transactions, and sits within the Global Real Estate team responsible for MongoDB's portfolio of 60+ office and flex locations worldwide. The team includes Transaction Management and Project Management functions, working closely with Legal, Procurement, FP&A, and Workplace/IT partners. Lead all aspects of the real estate transactional and operational process within the India / Asia Pac region including but not limited to; the development of real estate strategy, defining & optimizing space requirements, site selection, negotiations, improvements and property management. We are looking to speak to candidates who are based in Gurugram and Bengaluru for our hybrid working model. Requirements for the Role Geographic coverage: focus on Asia Pacific / India Region with transaction support to MongoDB Real Estate (RE) team on global Flex office transactions 5+ years of Corporate Real Estate transaction/portfolio management experience with MNC Experience influencing and driving results through external partners including leading cross-functional teams across multiple projects. Experience in financial analysis and modelling Experience applying AI tools to real estate portfolio management and reporting (e.g. AI-assisted lease abstraction, portfolio analytics, forecasting, or reporting/dashboard automation) strongly preferred Fluency in English required, strong written and verbal communication skills Analytical in approach. Process and detail-oriented Strong customer service and interpersonal skills Ability to lead and drive change and operate across the region Demonstrated ability to manage and prioritize a heavy workload with changing requirements. Ability to engage with and influence senior stakeholders and local business leaders Solid organizational skills Responsibilities: Execute on Asia Pacific / India flex real estate plans to deliver on key RE portfolio metrics Support Global Transact

About the Team Our sales and partner management teams are the heart and soul of DoorDash, enabling us to sign and partner with top restaurants across the country to drive revenue and help our partners operate and grow their businesses. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it. About the Role As the Manager of Sales Strategy & Operations for Sales Tooling, you will be the core DRI for DoorDash’s third-party (3P) technology ecosystem. You will play a pivotal role in executing against top company business objectives by owning the 3P portfolio of our centralized Sales tooling operation. Reporting to the Senior Manager of Sales Tooling, you will manage spend tracking and license optimization across the 3P budget, ensuring that every tool in our stack directly contributes to sales productivity and operational efficiency. Strategic Ownership & Governance: Oversee the end-to-end strategy and execution of DoorDash’s 3P sales tooling portfolio. Act as a thought partner on “build vs. buy” decisions as it relates to our 3P vs 1P stack of sales tools. Operate and continuously improve the tooling governance process (intake, scoring, SLAs, and routing to Legal, Security, and Procurement) to eliminate redundant "shadow" procurement across lines of business. Run structured tool evaluations, make scale or sunset recommendations to the governance council, and execute approved procurement and decommissioning. Cross-Functional Partnership: Gather and synthesize requirements from Sales teams to shape tool selection and feature asks. Partner with GTM Technology & Product to ensure all 3P solutions align with technical requirements and architectural standards. Work closely with Revenue Operations to measure and report on the sales productivity impact of all tooling investments. Vendor & Lifecycle Management: Act as the main point of contact for 3P sales tooling partners, h

POSITION SUMMARY Works closely with Senior Manager to ensure company, department, and team goals are met. PRIMARY RESPONSIBILITIES • Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA) • Engages in future planning and scales employees and equipment appropriately • Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates • Monitors the quality control/assurance programs, test results, and equipment (if applicable) • Uses metrics in decision-making and to drive changes across the team (e.g. cost reduction, quality improvement) • Manages sufficient headcount levels to meet production goals by proactively driving the interview process and managing employee PTO and overtime when necessary. • Refines current lab process through continuous improvement projects. • Oversees team specific lab operation. • Go-to person when senior manager is not present; go-to person for knowledge of process and product. • Responsible for seamless transition of automation and test improvement/additions into production workflow • Analyzes and troubleshoots lab processing errors; provides recommendations on how to proceed to lab director, scientists and statisticians as necessary • Supports Supervisors in close out of NCRs. • Responsible for the initiation and close out of CAPAs in a timely manner. • Ensures departmental lab compliance for regulatory bodies • Ensures tests are being completed according to approved procedures. • Maintains an organized, safe and efficient work area for the team at all times. • Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support. • Handles employee issues: complaints, disciplinary actions, etc. Collaborates with Senior Manager and/or Human Resources to resolve issues. • Explains (as much as possible) reasoning behind instructions/processes given/changes that are made. If necessary, explains to team why certain ideas cannot be implem

MongoDB is hiring a Senior Manager, Corporate Development & Ventures to help drive our inorganic growth strategy — partnering closely with our Sr. Director of Corporate Development & Ventures on M&A and strategic investment activity. This role is for someone who wants to own M&A execution end-to-end. You'll independently source, evaluate, and run a steady pipeline of deals, partnering with the Sr. Director and VP on our highest-stakes transactions. Once a deal signs an LOI, you become the day-to-day driver — the person Finance, Legal, HR, and the business count on to get it through close and integration. You'll work closely with Product, Engineering, Finance, People, and other business stakeholders to help shape decisions about MongoDB's position in data infrastructure and AI. The role sits primarily in Corporate Development, with regular exposure to our Ventures platform. What you’ll bring Has 4–8 years of experience in Corporate Development, Investment Banking, Private Equity, or Venture Capital Has meaningful experience running deal workstreams and is ready to own transactions end-to-end with real autonomy Is comfortable operating independently, while knowing when to bring in the Sr. Director, VP, or other senior leaders Demonstrates strong judgment, particularly under time pressure and incomplete information Holds a high bar for analytical rigor, but knows when to move without perfect data Can engage credibly with technical leaders while maintaining a clear business perspective Is direct, low-ego, and accountable — focused on outcomes, not process What you will do Own Deals, End-to-End Independently source, evaluate, and run your own pipeline of M&A and investment opportunities, from initial engagement through LOI Build and pressure-test valuation, structure, and strategic rationale, partnering with the Sr. Director and VP on the most complex or highest-stakes calls Know when to move on your own judgment and when to escalate Be the Function's