Senior Manager Process Excellence Jobs

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As Smartsheet grows, our US customer base is increasingly demanding faster, more comprehensive responses to security assessments. We're seeking a Sr. Security Engineer I to lead Customer Trust operations for our US customer base—managing questionnaire triage and completion, supporting customer engagements, and building trusted relationships with enterprise customers. You'll be responsible for understanding customer security concerns, triaging incoming questionnaires, managing queue efficiency, and escalating complex questions appropriately. You'll work closely with EMEA colleagues, sales teams, and security specialists to ensure customers receive timely, accurate responses that build confidence in Smartsheet's security posture. This is an excellent individual contributor and team-player role, and represents a growth opportunity for someone ready to step into a more senior customer-facing security position. You Will: Own US customer trust operations: Manage intake, triage, prioritization, and completion of customer security questionnaires, vendor risk assessments, and RFIs for US-based customers. Respond to customer security inquiries with technical depth: Complete questionnaires accurately, respond to RFIs, and address customer security concerns with responses that

About the OKX Card Team The OKX Card Team builds the payment infrastructure connecting digital assets to global commerce. Partnering with major card networks like Visa and Mastercard, we power the OKX crypto card platform. Our team handles the full card lifecycle and payment stack—from instant issuance and real-time transaction authorization (Auth) to settlement, ledger management, and card growth engines. We also actively embrace AI-assisted development to build fast, scale cleanly, and maximize engineering velocity. Key Responsibilities - Core Card Services: Develop and maintain reliable backend microservices in Java for card issuing, authorization pipelines, and settlement clearing. - Workflow Orchestration: Utilize Temporal to manage complex, multi-step transaction lifecycles and resilient distributed state machines. - Data & Ledgers: Design and optimize SQL schemas and queries to ensure exactness and speed across high-concurrency transaction ledgers. - AI-Enhanced Velocity: Integrate modern AI development tools into your daily workflow to speed up coding, unit testing, and problem-solving. - Growth & Features: Deliver features for promotional campaigns, rewards, and card lifecycle management to support user growth. Qualifications - Technical Core: 1–3 years of backend engineering experience proficient in Java (Spring Boot) and relational databases via SQL. - Workflow Management: Direct experience or solid understanding of distributed workflow tools like Temporal (or Cadence). - Card & Fintech Domain: Strong background in Fintech with a solid grasp of card transaction mechanics (Visa/Mastercard networks, Auth, clearing, and issuing workflows). - AI Tooling Mindset: Proactive in using AI development tools (e.g., Copilot, AI assistants) to boost output and maintain high code quality. - Soft Skills: Highly self-driven, quick learner, and excited to build secure financial products. Nice to Have - Experience working directly with Card Issuing processors o

ABOUT THE TEAM At Mural, we're changing how teams collaborate, think, and make decisions together. The Growth & Engagement team helps customers discover value through intuitive product experiences, rapid experimentation, and emerging AI capabilities that make collaboration more effective. We own key parts of the customer journey - from acquisition and onboarding to activation, engagement, retention, and monetization - and use data, experimentation, and customer insights to continuously improve those experiences. We're a cross-functional team of engineers, product managers, designers, and data partners who move quickly, measure outcomes, and learn from every experiment. We value curiosity, collaboration, and thoughtful technical craftsmanship, building systems that enable rapid iteration while maintaining a high bar for quality, reliability, and scalability. YOUR MISSION As a Senior Software Engineer on the Growth & Engagement team, you'll build the products, platforms, and experimentation capabilities that help customers discover value faster and achieve more with our product. You'll partner closely with Product, Design, Data, and other Engineering teams to identify opportunities, validate ideas through experimentation, and deliver experiences that improve customer outcomes and drive sustainable business growth. Beyond shipping features, you'll help shape the technical direction of the team, mentor other engineers, and establish engineering practices that enable us to experiment confidently and move quickly. WHAT YOU'LL DO Design, build, and maintain customer-facing features that improve acquisition, activation, engagement, retention, and monetization. Collaborate closely with Product, Design, Data, Marketing, and Customer Success to identify growth opportunities and translate customer feedback, product analytics, and experimentation to guide product decisions. Design, implement, and analyze experiments using feature flags, A/B testing, and analytics to vali

About the role We are looking for a Senior Full-Stack Engineer to join our team and help build Jade, Chime's AI-powered financial assistant. As a senior engineer on this team, you'll work across the full breadth of what it takes to bring an AI product to life — from designing new agent capabilities and conversation experiences to building the eval frameworks, observability, and guardrail systems that ensure Jade is reliable and safe for millions of members. You'll shape how Jade reasons, acts, and improves over time. You'll build member-facing capabilities that help people manage their spending, stay on top of subscriptions, and hit their financial goals. You'll also develop internal tools, dashboards, and backend services for model routing, prompt management, agent orchestration, and evaluation pipelines. The AI landscape evolves rapidly, and so does Jade. You'll need to learn quickly, adapt to shifting priorities, and proactively identify what's needed next — whether that's a new financial capability, a better way to test conversations, or a system to keep quality high as we scale. If you're excited about the unique challenges of shipping LLM-powered products at scale, this is the role for you. In this role, you can expect to Design, build, and scale new capabilities for Jade, Chime's AI-powered financial assistant Develop agent architectures, prompt strategies, and orchestration patterns that shape how Jade reasons and acts Build eval frameworks, observability, and guardrail systems that let the team ship with speed and confidence Partner cross-functionally to solve member pain points and deliver secure, scalable solutions Improve system reliability through performance tuning and architectural enhancements Contribute to technical design and maintain high standards across the codebase through code reviews and mentorship Bring curiosity and initiative to explore how things work and how they can work better To thrive in this role, you have 5+ years of backend softwa

The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth. With deep expertise in Salesforce development, platform governance, automation, and system operations, the team continuously enhances the CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Role Overview We are looking for a highly capable Senior Salesforce Engineer to design, build, and maintain scalable CRM solutions that support MongoDB’s Sales organization. This role combines strong hands-on Salesforce development, solution design, cross-functional collaboration, and a modern engineering mindset to deliver reliable, maintainable, and high-quality solutions across the core Salesforce platform. What you’ll do Design, build, and maintain scalable Salesforce solutions across the core CRM platform, including custom development, automation, and integrations Partner with business stakeholders, program managers, and technical teams to understand requirements and translate them into secure, maintainable, and scalable technical solutions Own delivery across the full solution lifecycle, including design, development, testing, deployment, documentation, and production support Collaborate closely with globally distributed engineering teams to deliver reliable, secure, and well-governed solutions in an Agile environment Drive strong engineering practices across code quality, documentation, release managem

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build the future of data. Join the Snowflake team. We’re looking for an experienced attorney to join Snowflake’s Legal team to help manage a variety of litigation matters. This role will report to Snowflake’s Senior Director, Associate General Counsel - Employment & Litigation. This is an in-person role based in Atlanta, GA, McLean, VA, or Menlo Park, CA. This is not a remote position. Responsibilities Working collaboratively with our Legal team, outside counsel, and other stakeholders, manage commercial-, IP-, trademark-, bankruptcy-, and employment-related disputes and litigation matters. Manage responses to subpoenas, garnishment orders, domestic relations orders, statutory requests for information, and requests from government and law enforcement agencies. Lead and manage internal investigations on matters involving legal risks to Snowflake. Assist and lead efforts in creating, improving, and developing scalable processes and procedures related to the handling of litigation matters for a growing company. Advise business stakeholders on litigation risks and issues involved in business disputes. Pragmatically weigh legal risks and benefits of complex situations and propose practical solutions with tact and maturity. Review and advise on litigation-related contractual

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . About the Role SonicWall is seeking a Software Dev Senior Engineer (Dataplane) with deep expertise in High Availability, Fast-Path Packet Processing, and Distributed Systems to architect and optimize the dataplane HA subsystem across SonicWall NGFW hardware and virtual firewalls — driving sub-millisecond session state synchronization, zero-packet-loss failover, and line-rate forwarding for IPsec, SSL-VPN, and TCP/UDP flows at 10G–100G+. Responsibilities Dataplane HA Architecture — Own fast-path HA engine design covering Active/Standby mirroring, Active/Active flow redistribution, and zero-drop VMAC/VIP failover. Stateful Session Mirroring — Build low-overhead dataplane sync for TCP/UDP 5-tuple tables, IPsec SA fast-path, SSL-VPN contexts, and L7 states across HA peers at line rate. Lock-Free Session Tables — Design NUMA-aware, lock-free (RCU/CAS/seqlock) session tables for multi-core pipelines sustaining tens of millions of concurrent sessions at sub-microsecond latency. High-Performance Sync Fabric — Engineer zero-copy ring buffer / DPDK mempool-based sync with prioritized queuing for IPsec/SSL-VPN state

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our Sales team manages the full sales cycle, helping prospects and existing customers leverage Mixpanel to analyse, measure, and improve their customer experience. The Enterprise team focuses on targeting and working with our largest organisations — 1,000+ employees — with an emphasis on high-growth technology companies who are changing the world around us. In Australia, we are building a high-performing, customer-obsessed sales organisation with a strong sense of ownership and ambition. We partner closely with Solutions Engineering, Customer Success, and Marketing to deliver meaningful outcomes for our customers across ANZ. About the Role As a Senior Enterprise Account Executive, you’ll help our future customers understand the power of Mixpanel as the best-in-class product analytics solution in the market. You’ll focus on enterprise organisations across ANZ, with an emphasis on high-growth technology companies in sectors such as Fintech, eCommerce, Media & Entertainment, and SaaS. Collaboration is key — from building strong relationships with prospects and key stakeholders to working with internal cross-functional partners like Solutions Engineering to win together as one team. You’ll leverage your prospecting skills selling SaaS to technology companies alongside strong knowledge of Mixpanel’s product and ecosystem to close new business, powering the next generation of innovative Australian companies. This is a great opportunity for an experienced enterprise seller who thrives in complex, multi-stakeholder sales cycles and wants to play a visible role in building Mixpanel’s presence a

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Customer Engineering Team Mixpanel’s Customer Engineering teams are analytics consultants who embed themselves within our enterprise customer teams to drive business outcomes. We work with prospects and customers throughout the customer journey to understand what drives value, and serve as the technical counterpart to our Sales organisation to deliver on that value. You will partner closely with Account Executives, Customer Value Architects, Product, Engineering, and Support to successfully roll out self-serve analytics within our customers’ organisations, help manage change, execute on technical projects and services that delight our customers, and ultimately drive ROI on the customer’s Mixpanel investment. About the Role Our Customer Engineers are inquisitive, nimble, and able to clearly articulate the technical benefits and requirements of Mixpanel to developers and product managers, while also communicating the business value of our product to senior executives. In your first month, you’ll become a Mixpanel expert—both in features and functionality as well as implementation. You’ll shadow customer calls and demos with current Customer Engineers and Account Executives while learning to articulate our value proposition, and be trained on Mixpanel’s internal systems and tools. Within your first three months, you’ll be directly involved in deal cycles with Account Executives across the ANZ region. You’ll lead the technical qualification for customer use cases and deliver customised demos for prospects and existing customers, working directly with leadership at the prospect’s organisation to und

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role At Square, we’re re-imagining how mid-market businesses grow. As a Senior Sales Account Executive on our Mid-Market Team, you’ll bring Square’s ecosystem to new sellers across diverse industries by building, shaping, and closing your own pipeline. You’ll run sophisticated, multi-product deals from the first touch to final close — blending hunter instincts, consultative depth, and strategic execution. If you’re an experienced closer who thrives in outbound environments, loves solving meaningful business challenges, and consistently delivers against ambitious targets — this is your role. You Will Own the full outbound sales cycle — from prospecting to negotiation to close — with mid-market merc

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our team is dedicated to creating a seamless and secure experience for our riders and drivers, ensuring their identity and data are protected at all times. As a Senior Product Designer, you'll lead the design of solutions that help drivers understand their earnings and get paid securely while protecting our communities from fraud. You will work closely with cross-functional teams, including product managers, designers, engineers, and data scientists, to create intuitive and effective designs on driver payments and complex security challenges. You’ll advocate for a customer-centric approach and thrive in a dynamic, fast-paced environment. From initial ideation through to launch, you'll support projects with interaction, visual, and product thinking skills, helping to define and deliver impactful experiences for our Payment, Identity and Integrity teams. The Opportunity Design features that help drivers understand their earnings, access their pay, and resolve payment issues efficiently Lead end-to-end design for driver earnings and identity verification experiences, from research and ideation through execution Play a critical role in designing solutions that protect our users and enhance their trust in our platform Collaborate with cross-functional partners to design intuitive and effective designs that address unique rideshare driver, identity and fraud challenges Responsibilities: Problem solve, think big, and explore divergent concepts/ideas while understanding how to converge and build iteratively towards your vision. Influence the shape of the product with research and data while executing design work using high quality wireframes, mockups, user journeys, and cross-platform interactive prototypes. Advocate for design by sharing your work and presenting cross-functionally, while being able to

The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth. With deep expertise in Salesforce development, platform governance, automation, and system operations, the team continuously enhances the CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Role Overview We are looking for a highly capable Senior Salesforce Engineer to design, build, and maintain scalable CRM solutions that support MongoDB’s Sales organization. This role combines strong hands-on Salesforce development, solution design, cross-functional collaboration, and a modern engineering mindset to deliver reliable, maintainable, and high-quality solutions across the core Salesforce platform. What you’ll do Design, build, and maintain scalable Salesforce solutions across the core CRM platform, including custom development, automation, and integrations Partner with business stakeholders, program managers, and technical teams to understand requirements and translate them into secure, maintainable, and scalable technical solutions Own delivery across the full solution lifecycle, including design, development, testing, deployment, documentation, and production support Collaborate closely with globally distributed engineering teams to deliver reliable, secure, and well-governed solutions in an Agile environment Drive strong engineering practices across code quality, documentation, release managem

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data Science is at the heart of Lyft’s products and decision-making. Data Scientists at Lyft operate in dynamic environments, moving quickly to build the world’s best transportation solutions.We tackle a wide range of challenges - from shaping long-term business strategy with data, to making critical short-term decisions, to developing algorithms and models that power both internal systems and customer-facing products. Lyft Business builds products that help organizations move the people who matter most - employees, customers, patients, and guests - easily and efficiently. Our offerings include Business Travel, Lyft Pass, and Concierge (for healthcare and non-healthcare rides), enabling companies to manage transportation at scale through APIs, integrations (e.g., Concur, Expensify), and dedicated tools. These platforms power high-impact B2B use cases across corporate travel, healthcare access, customer experience, and community programs. We are seeking a Senior Data Scientist to lead technical initiatives across the entire Lyft Business product suite. In this role, you will shape the technical vision, define algorithmic roadmaps, and drive execution for data science projects that accelerate growth, improve operational efficiency, and deliver measurable value to our enterprise partners. You’ll collaborate closely with Product, Engineering, Design, and Go-to-Market teams to build production ML models, experimentation frameworks, and advanced analytics that inform strategy and power product innovation. This is a high-visibility, high-impact role with direct influence on Lyft’s enterprise offerings. The ideal candidate will bring deep expertise in algorithm development, machine learning, causal inference, and experimentation, alongside strong business acumen in B2B contexts and a proven track record of t

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data Science is at the heart of Lyft’s products and decision-making. Data Scientists at Lyft operate in dynamic environments, moving quickly to build the world’s best transportation solutions.We tackle a wide range of challenges - from shaping long-term business strategy with data, to making critical short-term decisions, to developing algorithms and models that power both internal systems and customer-facing products. Lyft Business builds products that help organizations move the people who matter most - employees, customers, patients, and guests - easily and efficiently. Our offerings include Business Travel, Lyft Pass, and Concierge (for healthcare and non-healthcare rides), enabling companies to manage transportation at scale through APIs, integrations (e.g., Concur, Expensify), and dedicated tools. These platforms power high-impact B2B use cases across corporate travel, healthcare access, customer experience, and community programs. We are seeking a Senior Data Scientist to lead technical initiatives across the entire Lyft Business product suite. In this role, you will shape the technical vision, define algorithmic roadmaps, and drive execution for data science projects that accelerate growth, improve operational efficiency, and deliver measurable value to our enterprise partners. You’ll collaborate closely with Product, Engineering, Design, and Go-to-Market teams to build production ML models, experimentation frameworks, and advanced analytics that inform strategy and power product innovation. This is a high-visibility, high-impact role with direct influence on Lyft’s enterprise offerings. The ideal candidate will bring deep expertise in algorithm development, machine learning, causal inference, and experimentation, alongside strong business acumen in B2B contexts and a proven track record of t

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . This is a fully remote role. Reddit has a flexible first workforce. The Identity and Access Management team develops and maintains a set of mission critical, highly performant, and highly scalable systems that manage user identity, authentication, and authorization for all of our millions of daily users and backend services. Some of our present and future challenges include: Building systems around authentication, authorization and identity to meet the needs of Reddit’s engineering organization and millions of daily users. Design, build and ship backend services powering experiences for one of the most visited sites in the world. Work with product management, security, client engineering, and backend teams to define and implement Reddit’s IAM vision and roadmap. As a senior engineer on this team, you’ll be a technical coach and mentor. You’ll draw on your technical expertise to ensure these systems have high uptime and strong performance while working with others to build a roadmap to match the needs of an ever growing engineering organization. In your day-to-day, you will: Steer: Work with the team to select, scope, and drive high leverage projects that align with Reddit’s goals. Build: Execute on a strategy and create a more performant, more scalable, higher quality architecture around authentication, authorization and identity. Amplify: Mentor, coach, and collaborate with other technical contributors Collaborate: Work together with a variety of cross functional teams across Reddit Engineering. Evolve: Lea