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Senior Manager Process Excellence Jobs

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For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As a Senior Software Engineer II at Smartsheet, you will create the next generation of our platform while tackling meaningful distributed systems challenges alongside a talented engineering team. You will collaborate closely with product managers and fellow engineers through code reviews and architectural discussions, and you will have the opportunity to mentor other engineers. This role is a great fit for someone with a strong background of hands-on development as well as solid technical leadership experience. About the Billing & Subscriptions Team The Billing & Subscriptions team is at the heart of Smartsheet’s growth engine. We are responsible for the critical systems that power Licensing and Monetization. Our mission is to build a seamless purchasing experience that supports millions of users and enables the business to rapidly evolve its product and AI offerings at scale. You Will: Contribute to Smartsheet’s most critically visible initiatives into FY28 Build scalable back-end services for the next generation of applications at Smartsheet (Kotlin, Java) Solve challenging distributed systems problems and work with modern cloud infrastructure (AWS, Kubernetes) Lead code reviews and architectural discussions as you work with other software engineers and product managers Be a force multiplying team lead at the helm of our most important work Mentor other engineers on code quality and other industry best practices Forge a strong partnership with product management and other key areas of the business Activel

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1mo ago

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an experienced Data Engineer to support and accelerate the productivity of our Go-To Market organization. In this role, you will facilitate Smartsheet's growth strategy through insights produced with data analysis. You will work directly with senior leadership to inform strategic decision-making as part of a collaborative, motivated team. Your work will be instrumental in helping our Sales partners optimize their pipeline, increase retention, and close deals. You Will: Help to create, evolve, and maintain the reporting infrastructure for the Sales organization to promote more intelligent discussion at all stages of the sales funnel. Partner with engineering, data science, and other analytics teams to build scalable analytics solutions with a focus on reporting capabilities. Mine large datasets to ensure data accuracy and completeness for reporting purposes. Analyze and monitor data for anomalies, with a focus on data quality and consistency within reports. Guide commission and territory planning processes with analytical support, providing the necessary reports and data. Develop and maintain key performance indicators (KPIs) to track sales performance, pipeline health, and other critical metrics. Automate report generation and distribution to improve efficiency. Provide technical expertise and guidance to junior analysts on data extraction, transformatio

pythonsqlaws
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For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a talented and motivated Senior Software Engineer II to join our Mobile engineering team. You are passionate about continuous learning and eager to grow along with us in a fast-paced, innovative environment. You will work remotely from Bulgaria and will be reporting to an engineering leader based in Bulgaria. You Will: Design and develop mobile frameworks and features for Smartsheet's native applications on both Android and iOS platforms. Guide and mentor team members regarding architecture and best practices for mobile development. Provide technical expertise, solving complex problems and offering thoughtful feedback on peer design and code reviews. Contribute to the full software development lifecycle (SDLC)—defining, designing, implementing, testing, and deploying new features. Participate in troubleshooting and root cause analysis to identify solutions and next steps for production issues. Work autonomously, overseeing essential features and collaborating cross-functionally with product managers, UI designers, senior developers, and testers. Recognize and take ownership of complex technical cross-team issues, driving them to resolution. Support development across multiple platforms (Android, iOS, Native NDK, etc.). Perform other duties as assigned You Have: 7+ years of mobile engineering experience, specializing in native mobile development. Experience in developing consumer mobile applications, with a strong understanding of the mobile ecosystem and a customer-focused attitude. Expertise in Kotlin,

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Smartsheet
📍 Munich• Full-time• €110K – €145K/yr
2mo ago

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Strategic Account Executive to join our EMEA organisation. You will be responsible for increasing software and services sales by expanding existing customers' adoption along with targeting new logo acquisition. This is an incredibly exciting opportunity to help build out a strategically important vertical for Smartsheet. You will work on a hybrid basis from Munich, Germany and will be reporting to the Senior Regional Director, Large Enterprise EMEA . You Will: Exceed quarterly and annual software and services sales quotas Lead primary and secondary account teams by partnering with Solution Engineering, Consulting, Customer Success, Customer Outcomes, Marketing and Sales Development Develop short and long-term growth and renewal strategies across your customer base Balance tactical execution whilst ultimately targeting complex, high-value solution-based deals Proactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise software solution provider Accurately forecast sales opportunities, while tracking and using critical metrics that predict sales success Perform other duties as assigned You Have: 5+ years of experience selling enterprise software or services Fluency in English & German is required Demonstrable track record of exceeding assigned quotas and receiving recognition for high-performance Demonstrable experience building relationships with senior line-of-business leaders, IT executives and operational managers within Enterpr

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Asana
📍 Warsaw• Full-time• $249.6K – $275.8K/yr
3mo ago

Asana is looking for an experienced Audio Visual Engineer to join our IT Team and help manage AV and event operations across our worldwide offices. Based in our Warsaw office, you will primarily support our conference rooms throughout the EMEA region and oversee team/regional AV events. This role will be focused on keeping 100+ Zoom Rooms throughout Europe and APAC fully operational, while being available to assist in customer-facing events, Team All Hands, Regional syncs, and traveling for senior leadership AV needs. You ask questions and confidently admit when you don't have all the answers. You enjoy collaborating with others rather than working in isolation, but can work independently when necessary. While you are precise and detail-oriented, you can also think creatively and push boundaries when necessary. In addition to your proven success, you have a passion for technology and share our belief that hard work and fun are equally important. This role is based in our Warsaw office with an office-centric schedule. The current expectation is to be in the office 5 days a week for this position. Many Asana employees have the option of 1 or 2 work-from-home days a week, but these are critical times for testing, maintenance, and repairs. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Collaborate with stakeholders to ensure specific needs for event technology. Perform daily checks of conference rooms and presentation spaces to ensure full functionality. Operate a wide range of A/V equipment ( Zoom, Crestron, QSYS, Logitech, Neat) Plan and support events ranging from 300+ person internal/external events to small team meetings. Edit videos using Adobe Creative Suite and assist in maintaining a living video library. Troubleshoot A/V and network-related issues affecting event setups and performance. Maintain detailed technical documentation, including runbooks and troubleshooting guides

gitrestai
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Smartsheet
📍 USA-• Full-time• Remote• $155K – $185K/yr
3mo ago

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an experienced Senior Data Scientist II to build the ML models and AI sub-agents that drive growth, monetization, efficiency, and retention across the customer lifecycle. You’ll work end-to-end framing problems, building models across the modern ML and deep learning toolkit, designing sub-agents that reason and act, and shipping all of it into production for millions of users. The data is unusually rich: petabyte-scale execution data spanning two decades of how real work gets done. You are curious, technically rigorous, and can translate complex modeling and sub-agent behavior into clear recommendations for your partners. You will work primarily with Product and Engineering and will be a part of Smartsheet’s Business Intelligence team. This full-time position will report to a Data Science & BI Leader and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Design and ship AI sub-agents that act across the customer lifecycle, combining predictive models, retrieved context, and LLM reasoning to recommend or take action Build the predictive and prescriptive models that power those sub-agents churn risk, growth, adoption trajectories, account health scoring, and similar lifecycle problems Develop the data foundations and knowledge layer those sub-agents reason over, applying responsible aggregation and privacy-aware design Design the tools, retrieval, and grounding strategies each sub-agent uses; de

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For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is hiring a Senior Analytics Engineer to lead the way in data-driven decision-making. You will be responsible for the creation and maintenance of a governed, reliable, and scalable analytics system, transforming raw data into usable datasets for DS/ML, analytics, and reporting. A key aspect of this role is leading the architecture and implementation of efficient data transformation systems within Snowflake, fostering data democratization and impacting business outcomes. Working closely with BI analysts and Data scientists, you will ensure data accessibility and drive activation on critical customer-facing platforms. This full-time position reports to the Director of Analytics Engineering and is based in Smartsheet’s corporate offices in Bengaluru, India. You Will: Leading the implementation of efficient and scalable systems that optimize data transformations from our data lake in Snowflake into clean, documented data products. Contribute to the design standards and architectural principle standards, designs and processes. Build and maintain a governed, robust, reliable, and scalable analytics system (DW/DV). Collaborating with BI analysts and data scientists to provide proper data accessibility guidelines. Foster data democratization via activation of data on critical platforms like Smartsheet platform, Amplitude, Thoughtspot , Gainsight. Create and contribute to frameworks that improve data quality and observability to identify and resolve issues faster. Create and implement data testing plans, en

sqlawsci/cd
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SLSQ327R363 Databricks is seeking a Lakebase Sales Specialist to help customers modernize their operational data foundation with Databricks Lakebase , our fully-managed Postgres offering for intelligent applications . This senior individual contributor role sits within the Lakebase Go-To-Market team and partners closely with regional Account Executives to drive adoption of Lakebase with platform, application, and data teams. Lakebase gives customers a unified, governed foundation for operational workloads and AI-native applications , helping them move away from a fragmented estate of point databases toward a modern, scalable, serverless Postgres service. If you want to be at the forefront of operational databases for AI and intelligent applications at one of the fastest-growing data and AI companies in the world, this is your opportunity. The impact you will have Drive new Lakebase revenue by identifying, qualifying, and driving Lakebase activations and consumption within a defined territory, in partnership with regional Account Executives and the broader account team. Lead with outcomes for key Lakebase personas — including platform teams and developers , data teams , and central IT — articulating how Lakebase helps them ship features faster, simplify operational data architectures, and improve governance and cost efficiency. Sell the value of fully-managed Postgres for intelligent applications , positioning Lakebase as the optimal choice for operational workloads that power real-time, AI-driven experiences. Run complex, multi-threaded sales cycles from discovery and value hypothesis through commercial negotiation and close, navigating executive, technical, and line-of-business stakeholders. Orchestrate proof-of-value and POCs that validate Lakebase’s benefits for OLTP-style workloads, reverse ETL, and AI/ML-driven applications, in partnership with solution architects and specialists. Compete and win against legacy and cloud-native operational databases by leveragi

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Job Title: Aseptic Services Accountable Pharmacist Banding: Band 8b Location: Pharmacy Department – Aseptic Services Start Date: ASAP (subject to notice) Duration: Ongoing Hourly Rate: Competitive – dependent on experience Working Hours: Full-time Job Overview We are seeking a highly skilled and experienced Aseptic Services Accountable Pharmacist to lead and manage the Pharmacy Aseptic Unit. This senior role is responsible for ensuring full compliance with national standards, overseeing safe and cost‑effective aseptic preparation services, and providing expert pharmaceutical guidance across the Trust. The postholder will act as the Accountable Pharmacist as defined in the Quality Assurance of Aseptic Preparation Services , providing strategic leadership across Cytotoxic Reconstitution, Parenteral Nutrition, and CIVAS services within Salisbury NHS Foundation Trust. Key Responsibilities Act as the Trust Accountable Pharmacist for the Aseptic Unit , ensuring compliance with national Quality Assurance standards and relevant Medicines Act requirements. Lead, manage and develop all aspects of the Pharmacy Aseptic Unit, ensuring safe, efficient and high‑quality preparation of complex sterile injectable products. Provide expert clinical and technical advice on stability, compatibility, aseptic preparation processes, facilities, and associated risk management. Lead on the development and maintenance of the Pharmaceutical Quality System (PQS) , internal audits, and quality improvement activities. Serve as the Trust lead for external audits (EL97, EL52), ensuring timely completion of corrective actions and ongoing compliance. Ensure effective professional supervision and operational governance under the Section 10 exemption of the Medicines Act 1968. Provide specialist advice to clinicians, nursing teams and service users regarding prescribing, preparation and administration of complex injectable medicines. Oversee environmental monitoring in line with national guidance, ensur

recruitment
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For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an Enterprise Account Executive to join our EMEA organisation. You will be responsible for increasing software and services sales by expanding existing customers' adoption along with targeting new logo acquisition. This is an incredibly exciting opportunity to help build out a strategically important vertical for Smartsheet. This role is based at Smartsheet in London, UK (hybrid or UK, remote eligible) and reports to a Regional Director, Enterprise Sales. You Will: Exceed quarterly and annual software and services sales quotas Lead primary and secondary account teams by partnering with Solution Engineering, Consulting, Customer Success, Customer Outcomes, Marketing and Sales Development Develop short and long-term growth and renewal strategies across your customer base Balance tactical execution whilst ultimately targeting complex, high-value solution-based deals Proactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise software solution provider Accurately forecast sales opportunities, while tracking and using critical metrics that predict sales success Perform other duties as assigned You Have: 7+ years of experience selling enterprise software or services Demonstrable track record of exceeding assigned quotas and receiving recognition for high-performance Demonstrable experience building relationships with senior line-of-business leaders, IT executives and operational managers within Enterprise organisations (>10,00

We are seeking an experienced and results-oriented leader responsible for our UKI Customer Success team. In this role, you will manage managers and foster the growth and success of both our customers and team members. As the Director of Customer Success for the UKI, you will drive the recruitment, coaching, mentoring, and development within the region, empowering our high-touch Customer Success teams to deliver exceptional value to customers, hone their skills, and advance their careers. Beyond talent development, you will be responsible for designing and executing strategies to boost customer retention and satisfaction, identify expansion opportunities, and enhance customer adoption of MongoDB. Your role will involve close collaboration with senior leaders across the go-to-market (GTM) ecosystem, including Sales, Solution Architecture, Product, Professional Services, Marketing, HR/Recruiting, and Customer Support. We are looking to speak to candidates who are based in London for our hybrid working model. We’re looking for someone with: Bachelor's degree, technical degree preferred 7+ years people management experience 15+ years relevant experience and subject matter expertise in Customer Success, Account Management, Client Services, or similar customer-facing roles 10+ years experience working within or supporting large enterprises Experience leading leaders A passion for hiring, developing and retaining a team of managers; your team’s success is your top priority Experience setting org/geo-wide direction for customer success programs and allocating resources to drive operations in alignment with the strategy Track record of leading fast-growing teams and using data to drive initiatives and inform decision-making processes that impact long-term company operations and success Experience as a CS leader managing executive level internal and external stakeholder relationships; includes collaborating with, and influencing cross-functional executive stakeholders (S

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Humana
📍 Louisville• $156.6K – $215.4K/yr
7 days ago

Become a part of our caring community The Principal Data Enterprise Architect is a senior strategic leader responsible for defining and executing the enterprise data strategy and architecture, guiding the transformation from fragmented, point-to-point integrations to a modern, domain-driven data product model. You will establish the target architecture, define data products and systems of record, and create a clear roadmap to migrate consumers from legacy data assets to trusted, governed data solutions. By driving alignment across business and technology teams, modernizing data integration patterns, and establishing governance and standards, you will reduce duplication, improve data quality, and enable scalable, high-value data capabilities that support digital, analytics, and AI outcomes. The Principal Data Enterprise Architect is a senior strategic leader responsible for defining and driving the enterprise data architecture vision, strategy, and roadmap. You will lead the transformation from fragmented, point-to-point data integrations to a modern, scalable data product model that delivers trusted, governed, and reusable data aligned to business domains. This architect will partner with business and technology leaders to establish clear data ownership, reduce duplication, improve data quality, and enable consistent, enterprise-wide data consumption to support digital, analytics, and AI initiatives. This position falls within our Individual Contributor career pathway, and it will not manage any direct reports. Key Responsibilities Define Enterprise Data Strategy & Architecture Establish and evangelize the enterprise data vision, principles, and target architecture aligned to business strategy Design the transition from legacy point-to-point integrations to domain-aligned data

airecruitment
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About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the Team We build enterprise software that helps organizations optimize sales performance and improve go-to-market agility. Our engineering organization includes multiple product application teams responsible for delivering core customer-facing capabilities. We are seeking Staff Software Engineers to join our TQM team. You’ll work alongside other staff, senior, and early-career engineers to design, build, and scale backend and frontend systems that power enterprise-grade product workflows. This is an opportunity to work on complex product and data problems while contributing meaningfully to technical decisions, system quality, and team delivery. We are low on meetings and high on accountability. Most of the team is in the EST time zone, with a few located in AST, PST, and Central as well. What you’ll be doing The TQM team builds the planning layer of Forma.ai ’s platform. TQM stands for Territory and Quota Management. Sales operations teams use it to plan the deployment of large scale sales organizations: divide their target market among sellers, set and communicate targets, and manage changes during the year. Commissions, crediting, and reporting all depend on our data. We build with AI tools every day, so writing code is rarely what slows us down. What matters more is how often a person makes the right call. For the staff role at Forma, that means strong product judgement as well strong technical judgement. You will decide what problem to solve, which customer request s

typescriptjavareact
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About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! About the Team We build enterprise software that helps organizations optimize sales performance and improve go-to-market agility. Our engineering organization includes multiple product application teams responsible for delivering core customer-facing capabilities. We are seeking Staff Software Engineers to join our TQM team. You’ll work alongside other staff, senior, and early-career engineers to design, build, and scale backend and frontend systems that power enterprise-grade product workflows. This is an opportunity to work on complex product and data problems while contributing meaningfully to technical decisions, system quality, and team delivery. We are low on meetings and high on accountability. Most of the team is in the EST time zone, with a few located in AST, PST, and Central as well. What you’ll be doing The TQM team builds the planning layer of Forma.ai ’s platform. TQM stands for Territory and Quota Management. Sales operations teams use it to plan the deployment of large scale sales organizations: divide their target market among sellers, set and communicate targets, and manage changes during the year. Commissions, crediting, and reporting all depend on our data. We build with AI tools every day, so writing code is rarely what slows us down. What matters more is how often a person makes the right call. For the staff role at Forma, that means strong product judgement as well strong technical judgement. You will decide what problem to solve, which customer request s

typescriptjavareact
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OpenAI
📍 San Francisco• Full-time• Remote• $216K – $295K/yr
7 days ago

About the Team The OpenAI Risk & Audit team is building an enterprise risk capability for a company operating at the frontier of AI. We help leaders identify, understand, and manage the risks that matter most while enabling responsible innovation and durable growth. We are developing a modern enterprise risk management (ERM) program and the technology foundation that powers it. Our work connects risk strategy, governance, compliance, and assurance with high-quality data, automated workflows, continuous monitoring, and AI-enabled analysis. We partner across Finance, Security, Legal, Engineering, Product, People, Operations, and Internal Audit, and provide clear reporting to senior leadership and the Board. We aim to make risk ownership practical, decision-useful, and embedded in how OpenAI builds and scales. About the Role As the Head of Enterprise Risk Management, you will help build and lead an integrated ERM program and the ERM platform that supports it. You will establish common risk language, governance, and decision processes while translating them into scalable systems, data products, and workflows. You will own enterprise risk assessments, maintain a centralized risk register, develop risk appetite and key risk indicators, and help leaders evaluate significant changes such as new products, markets, partnerships, major systems, and strategic investments. This is a hands-on leadership role at the intersection of risk, operations, and technology. You will work with technical and business teams to connect source systems, improve data quality, automate evidence and control monitoring, and use AI to surface emerging risks and accelerate analysis. You will also help create a strong risk culture, coordinate assurance across the three lines, and communicate complex issues with clarity and sound judgment. This is an opportunity to build a next-generation capability from the ground up. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in

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