Senior Manager Process Excellence Jobs

Senior Software Engineer, Product Frameworks The Product Frameworks team’s goal is to make product engineers and AI agents more effective building software with Asana's product frameworks. We’re looking for a Senior Software Engineer to modernize our custom, home-built frameworks and lead them toward industry-standard, open-source best practices. Your work will empower our product engineering organization to build and ship with high velocity within an evolving multithreaded agentic world. You will identify friction points in our proprietary systems and architect new approaches that are easier, safer, and AI-native. You will use AI to work more effectively and build the foundation for both product engineers and AI agents working with our frameworks. This role is based in our New York City office with an office-centric hybrid schedule. Along with most Asanas, you’ll work from this office in person on Mondays, Tuesdays, and Thursdays. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements. What You’ll Achieve Modernize and iterate on Asana’s custom, home-built frameworks to align with modern industry standards. Leverage AI agents to speed up migrating from Asana’s legacy systems to modern open-source frameworks. Partner with product engineering teams to identify opportunities to speed up development at Asana, and adopt modern best practices across Asana's monorepo. Support product engineering teams through office hours and presentations on our frameworks. About You 5+ years of experience in software engineering, or equivalent practical experience. Comfortable transitioning between different areas of a large codebase. Interested in using AI agents to migrate legacy systems to open source best practices. A collaborative approach to accelerating development cycles through agentic workflows (ex: Claude Code, Cursor). You value learning so

Scale's Data Analytics team is centralized, embedding data analysts across delivery, operations, finance, and engineering to turn ambiguous problems into clear, actionable insights. As a Senior Data Analyst for Public Sector, you'll build analytics solutions from the ground up - partnering closely with cross-functional teams and leadership to solve complex problems, design dashboards, build tables, and perform ad-hoc analyses that shape how Scale runs and measures its Public Sector business. We're looking for someone who's relentlessly curious, comfortable owning ambiguity, and skilled at turning cross-functional relationships into sustainable, scalable analytics solutions. Active Secret U.S. security clearance required You will: Own data quality for your domain - document models, troubleshoot discrepancies, and establish centralized metric definitions Collaborate with cross-functional teams to identify, define, and track key metrics to be used in monitoring, planning, and one-off decision-making Develop repeatable, scalable analytical solutions, such as dashboards, data models, or standard processes Partner with Ops to identify and track efficiency initiatives, measuring their impact on cost, quality, and delivery outcomes over time Partner with Finance to analyze cost drivers across programs and help inform pricing strategy Be willing to deepdive when needed and dig into the messy details to get to the root of a problem Initiate and drive complex projects to completion with minimal guidance Ideally you'd have: 6+ years of relevant work experience Advanced SQL skills and experience building with data modeling tools (e.g. DBT) Experience building dashboards and reports with BI tools (e.g. Tableau, Metabase) Strong business acumen - comfortable partnering directly with cross-functional stakeholders Excellent communication skills - able to translate technical analysis into clear, actionable narratives Comfort with ambiguity in a fast-moving environment and able

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for a strategic and execution-oriented Senior Director, Revenue Operations to lead and scale the operational backbone of our B2B organization. Sitting within B2B Operations, this role will own the strategy, architecture, and optimization of our revenue systems, processes, and analytics across Sales, Customer Success, and Marketing. You will serve as a key partner to B2B leadership, driving operational rigor, scalable infrastructure, and data-driven decision-making to accelerate revenue growth. You will define the roadmap for revenue systems, lead cross-functional initiatives, and build the foundation for long-term scale. What you'll do: Define and execute the B2B Revenue Operations roadmap in alignment with C1 growth objectives Act as a strategic partner to B2B leadership on forecasting, pipeline health, performance metrics, and operational investments. Establish scalable processes that improve conversion, velocity, forecasting accuracy, and revenue predictability at scale. Lead the redesign of Salesforce to support complex B2B sales motions, with hands-on responsibility for system configuration, reports, and dashboards Architect and optimize the full revenue tech stack (Salesforce, Outreach, ZoomInfo, HubSpot, Gong, LinkedIn Sales Navigator, etc.) Maintain data quality (deduplication, enrichment, normalization), build and evolve reporting frameworks, and troubleshoot integration issues across the revenue tech stack when they arise. Create and maintain internal documentation, runbooks, and training materials; support enabl

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security. The Role Mach Industries is seeking a Senior Operational Performance Engineer to track vehicle performance and uncertainty from conceptual design through production and to lead the evidence strategy that closes the gaps. You will maintain the vehicle-level picture of predicted performance, measured performance, and the confidence each claim deserves. You will define the engineering questions that matter most, determine what analysis and test evidence is needed to answer them, and drive measured-data insights back into the conceptual design and MDAO tools that generate the next prediction. This is a vehicle-level engineering role. You will work across Conceptual Design, MDAO, GNC, Propulsion, Mechanical, Flight Test, and other engineering teams to track performance, identify risks, define evidence requirements, establish assessment criteria, and drive uncertainties toward closure. You will work closely with the Mass Properties and Vehicle Performance engineer, whose records and baselines feed your tracking and assessment work. This role is part of Operational Performance within Mach's Vehicle Design and Performance organization, alongside Conceptual Design and MDAO. Conceptual Design creates, MDAO enables, and Operational Performance assesses and closes t

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Senior Account Executive, Federal Civilian (US) Why this role? As a Senior Account Executive at Cohere you will have ownership of the full sales cycle - from identifying leads to closing deals, with Federal Civilian Departments and Agencies in the United States. In this role you will be focussed on business development activity within the non-defense Cabinet Level Agencies in the United States, including Department of Veterans Affairs, State Department, and Treasury among others. We’re looking for an approachable and compelling communicator who loves working with public sector customers to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them drive better citizen outcomes. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across Customer Success, Sales Development, Marketing, and Sales Engineering. You’ll be the voice of the field and help our Product and Engineering teams prioritize the Cohere roadmap with customer-centric care. In this highly self-directed role, you will thrive in a quickly evolving envir

About Comfrt Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. Role Overview The Senior Director of Lifecycle Marketing will own the strategy and evolution of Comfrt's customer lifecycle, with a focus on increasing customer lifetime value, repeat purchase behavior, engagement, loyalty, and advocacy. This role goes well beyond traditional email and SMS management. We're looking for a strategic, highly analytical lifecycle leader who can connect customer behavior to business performance and build an integrated strategy across onsite capture and list growth, email, SMS, push, app, direct mail, loyalty, customer reviews, and other owned channels. This leader will oversee the Retention & Loyalty team and partner closely with Growth, Ecommerce, Data, Finance, Merchandising, Creative, CX, and Product to ensure our significant investment in customer acquisition translates into long-term customer value. Key Responsibilities Lifecycle Strategy, Analytics & Customer Economics Own Comfrt's end-to-end lifecycle strategy across prospects, first-time buyers, repeat customers, high-value customers, loyalty members, app users, and lapsed customers. Develop strategies to increase LTV, repeat purchase rate, purchase frequency, and first-to-second and subsequent purchase conversion. Partner with Data to understand customer progression, develop meaningful cohorts, identify where customers fall out of the lifecycle, and uncover the behaviors and interventions that drive greater customer value. Establish lifecycle KPIs and measurement frameworks that distinguish overall business growth from the incremental impact of lifecycle initiatives. Build an always-on testing culture and translate customer data into actionable insights, recommendations, and investment decis

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX or London, UK (Hybrid) About the Role R2 is Cloudflare's object storage platform, offering developers durable, reliable storage with zero egress fees that integrates seamlessly with Cloudflare's global network and Developer Platform. The R2 Gateway team owns the request-facing layer of R2 — the S3-compatible API gateway that every object put, get, list, and delete flows through. When a customer or application talks to R2,

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: In this Senior Frontend Engineering role, you will be a key contributor in shaping the future of Roblox’s application surfaces. You will develop the architecture and technical direction of our frontend stack for consumer-facing surfaces, working across teams and technology platforms to ensure our solutions are universal and scalable​. This role would require defining how all our frontend pieces fit together, how data flows through the client, and how we can build features faster and more reliably. You will have the opportunity to work with modern frameworks and also dive into our custom Luau-based tech, bridging the best ideas from the web ecosystem into Roblox’s unique environment. If you are excited by the idea of creating the foundation on which dozens of engineers will build new features – and doing it in a way that delights our end-users with speed and stability – then this role will be perfect for you. Join us and help build the frontend platform that underpins the metaverse! Together, we’ll enable incredible new experiences for our users and a productive, joyful development experience for our engineers. You Have: Bachelor’s degree in Computer Science or a relate

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security. The Role Mach Industries is seeking a Senior Conceptual Design Engineer, Advanced Concepts to lead conceptual design of hypersonic and high-speed atmospheric vehicles from mission requirements through preliminary design. You will drive vehicle architecture recommendations, develop configuration baselines, perform first-order sizing, and guide multidisciplinary trades where aerodynamic heating, thermal protection, and propulsion integration fundamentally shape the design space. You will work closely with Aerodynamics and Aerothermal engineers, who own the detailed CFD and aerothermal analysis, and decide how their results reshape the concept. You will also define requirements and validation needs for conceptual sizing and MDAO models in partnership with the MDAO team. This is a new capability at Mach Industries; you will guide early technical direction and shape how the company approaches advanced concept development from first sketch through hardware. This role is part of Conceptual Design within Mach's Vehicle Design and Performance organization, alongside MDAO and Operational Performance. Conceptual Design creates, MDAO enables, and Operational Performance assesses. You will interact with every relevant engineering department across the organization, a

As a Senior Solutions Consultant within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions that align with strategic objectives and support excellence at every stage of the Customer Journey. Primary Responsibilities Lead strategic implementations of CXA and CCaaS solutions with new and existing customers that meet customer use cases, leveraging industry knowledge, product expertise, and best practices. Provide guidance and hands-on support to internal teams, external partners, and customers during the Implementation of Talkdesk CXA and CCaaS products, ensuring technical alignment and project success. Drive post-implementation success and customer adoption by providing strategic guidance, best practices, and actionable recommendations. Collaborate with internal teams (e.g., Product, Support) to address feature requests, resolve issues, and deliver updates that align with customer needs. Contribute to the ongoing development of CXA specific templates, playbooks, and best practices to streamline deployment and ensure consistent implementation quality. Act as a trusted advisor to stakeholders, building relationships with executives and providing long-term guidance on CXA strategy and success. Requirements: Bachelor's degree in a technical field or significant professional experience in a technical role 3+ years in Professional Services, Consulting, or IT/Software Development, with a focus on AI or automation solutions in a SaaS environment Strong programming skills in one or more languages such as JavaScript, Python, or TypeScript. Demonstrated experience working with REST APIs, webhooks, and SDKs to build integrations between different software systems. Working knowledge around foundation models, RAG, LLM orchestration, and AI toolchains. A true consultative approach and ability to communicate technical concepts to people of all

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Seattle, WA About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Int

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Los Angeles, CA About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and on

AI Platform builds the foundations of Datadog's AI efforts. The org is 70+ people organised in three pillars: training and serving (GPU clusters, distributed training, low-level infrastructure), agents (agent harnesses, memory systems, the internal AI gateway that routes every LLM request at Datadog), and evaluation and experimentation. This role sits in the evaluation and experimentation pillar, which owns Datadog's shared annotation and evaluation infrastructure — including the evaluation scenario store and the telemetry archival systems used across the Bits org. Together they let an agent travel back in time and query what Datadog looked like at the exact moment an incident happened, so scenarios can be replayed and agent performance tracked over time. Specifically, you'll be the first applied scientist on GenSim (Generative Simulations), the team that builds the environments Datadog's agents learn in. GenSim doesn't replay sampled telemetry — it stands up real, fully instrumented applications that talk to Datadog, drives them with representative traffic, injects controlled failures, and records what happens. Because GenSim injected the failure, it knows the ground truth. That corpus — hundreds of postmortem-derived scenarios and thousands of runnable applications — is today the primary source of post-training data for Datadog's own SRE model, and the substrate that Bits AI SRE and our other agents are trained and evaluated against. The team has no applied science support today and is learning post-training data methodology on the fly. That's the gap this role fills, and the open questions are the interesting part. How do you tell whether a generated environment is actually representative of the messy, incomplete telemetry real customers run — rather than a suspiciously clean one where every monitor exists and every service emits complete logs? How do you make injected problems genuinely hard, and how do you even measure difficulty? How do you define and control

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Senior Product Developer, Robots At SharkNinja, our mission is to positively impact people's lives every day in every home around the world. As we expand our leadership in home robotics, we seek a Senior Product Developer – Tech (PD-T) to drive the next generation of SharkNinja Robots. This role is for those who are passionate about robotics, thrive in cross-functional environments, and want to shape the future of smart home automation. Role Overview The Product Development – Robots team is at the heart of SharkNinja’s innovation engine, responsible for delivering breakthrough robotic products from concept to launch. As a Senior Product Developer – Tech (PD-T), you will act as a “product CEO” for assigned robot platforms, collaborating with engineering, software, UX, quality, and commercial teams to deliver best-in-class consumer experience

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team Our Senior Account Executive, Enterprise team partners with prospective customers of 5,000 to 10,000 employees, owning the full deal cycle from first conversation to signed contract. We are product experts and ambassadors for Outreach, building deep knowledge of our customers' goals and pain points so they can create and close pipeline through the Outreach Sales Execution Platform. We enjoy learning new sales trends and methodologies, going to industry events, subscribing to blogs and podcasts, reading books, and researching case studies so we can grow together. We work closely to champion our customers, share success stories, and celebrate our wins. The Role The primary purpose of a Senior Account Executive, Enterprise at Outreach is to lead complex, full-lifecycle sales strategy for net new, prospect accounts. This is a pure hunter role.Hunters at Outreach own the entire sales cycle, including researching, prospecting, advising, negotiating contracts, and closing deals. You are accountable for developing account plans, using the MEDDPICC sales methodology to build new business and achieve your territory goals. You identify and deeply understand a prospect's needs, pains, and desired business outcomes, then build an effective business case th