Senior Manager Process Excellence Jobs

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Infrastructure team builds and operates the foundations that power Decagon: networking, data, ML serving, developer platform, and real‑time voice. We partner closely with product, data, and ML to deliver high‑scale, low‑latency systems with clear SLOs and great developer ergonomics. We organize around four focus areas: Core Infra: The foundational cloud stack—networking, compute, storage, security, and infrastructure‑as‑code—to ensure reliability, scale, and cost efficiency. Data Infra: Streaming/batch data platforms powering analytics/BI and customer‑facing telemetry, including for customer‑managed and on‑prem environments. ML Infra: GPU and model‑serving platforms for LLM inference with multi‑provider routing and support for on‑prem/air‑gapped deployments. Platform (DevEx): CI/CD, paved paths, and core services that make shipping fast, safe, and consistent across teams. Our mission is to deliver magical support experiences — AI agents working alongside humans to resolve issues

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Backend Engineer on the User Communities team, you’ll own the backend systems that power social engagement features (Announcements, Forums, Polls, Roles & Permissions systems) for millions of players and creators on Roblox. Your day-to-day will focus on building and scaling the infrastructure that makes both in-experience and on-platform communication and player engagement fast, safe, and reliable. That means driving architectural decisions, reasoning through trade-offs, influencing stakeholders, championing user-first safety standards, and defining developer-facing APIs so creators can build richer experiences. You'll work closely with frontend and backend engineers, product, design, and data scientists across teams, and you'll have real influence over our technical and product direction. If you're an experienced engineer who gets excited about large-scale distributed systems and wants to shape the way millions of people connect inside virtual worlds, we'd love to talk. You Will: Shape the backend engineering culture across the Communities team. Your influence extends beyond your immediate pod to improve how we build, review, and ship software across the entire org. Act as

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization's mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product groups, we use this vast tool belt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure the impact on our community of players and developers. WHY Consumer Apps? Roblox is used by tens of millions of people every day across a wide range of devices, including mobile, desktop, console, TV, and VR. The Consumer Apps team owns the app foundation that makes Roblox feel fast, fluid, and reliable for players and is dedicated to delivering superior performance, reliability, and user experience across all platforms Roblox supports. This team ensures a seamless and engaging user interface that facilitates intuitive interactions while enabling efficient, high-quality experiences

BEFORE PROCEEDING, PLEASE REMEMBER TO ADD THE CORRECT TAGS! (See tags list below) About the Role Tell potential applicants about the team’s core values. This will help ensure candidates who share Zoox’s values apply. Highlight the broader impact of the team and Zoox. Quality applicants are drawn to work that is meaningful. How will a candidate be contributing and making a difference? Communicate that there are opportunities for learning and growth. Great candidates seek out companies that support growth and learning. Remember: Candidates are looking for cues about whether or not they will fit in at Zoox, so make sure your language is balanced and inclusive. Example: The Autonomous Driving Software Integration team at Zoox is responsible for bringing together the computer science world with the automotive world in order to create an amazing product for everyone. Our team has a collaborative culture marked by openness and supportive risk-taking. You’ll be part of a passionate team dedicated to making cities safer, smarter and more sustainable. Together with the team, you will define the driving experience of the robot by engineering application software responsible for decision making, trajectory planning, and controls. We are looking for an engineer who is excited to traverse the autonomous driving compute stack, loves to learn new things, and likes to take ownership of major software components. If you like to work close to the robot platform and enjoy experiencing your developed software in the robot, we would like to hear from you. TAGS - Data Science - Communications - Design and Product - Operations - Finance - Procurement - Hardware Engineering - Product Security - Human Resources - Program Management - Information Technology - Quality - Legal and Policy - Software Engineering - Manufacturing Operations - Supply Chain - Systems and Safety In this role, you will: Own and execute Design Verification Plans (DVP&R) for suspension comp

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Role Summary: We are looking for a talented and detail-oriented Sr Data Engineer to tackle data challenges. You will design, build, and maintain critical data pipelines and datasets, supporting areas like recruiting, compensation, talent management, and learning and development. Your work will enhance data accessibility and empower the People Team and business leaders to make informed decisions with high-quality, reliable data. Key Responsibilities: Develop and maintain robust data pipelines and datasets. Build foundational data products for key business areas. Enhance self-service data capabilities for the People Team. Ensure high standards in ETL/ELT operations, data quality, and pipeline reliability. Join us to drive impactful change and support SoFi's mission of fostering a thriving workplace through data excellence. What you’ll do: Design and build production dbt models in Snowflake that integrate Workday and other People systems into well-modeled, documented datasets, including slowly changing dimensions for People history. Build and operate Airflow DAGs that ingest People systems data and orchestrate dbt runs, keeping loads reliable and re-runnable. Own data quality and observability: dbt tests, freshness checks, row-count validation, and monitoring so issues are caught before stakeholders see them.

What you'll do We're looking for a Senior Mechanical Engineer for Midjourney Medical — from precision electromechanical assemblies up to the large-scale structures and mechanisms that hold everything together and make it move. This role spans the full range of scale: one week you might be refining a compact transducer mount, the next you're architecting a structural frame or designing the motion system that positions hardware within it. This is a hands-on role on a small cross-functional team. You'll take problems from whiteboard sketch to working hardware yourself — designing in CAD, prototyping in the shop, testing, iterating, and integrating with research teams, electrical and software engineers along the way. We move fast and expect you to drive your own work: identifying what needs to happen next, making sound engineering calls without waiting for permission, and shipping hardware that works. Own parts of the mechanical systems end to end — structures, mechanisms, and electromechanical integration Design large-scale structures: frames, weldments, enclosures, and support systems, with attention to stiffness, weight, manufacturability, and serviceability Design mechanisms: linkages, motion stages, actuation systems for precise, reliable positioning and articulation Integrate transducers, electronics, cabling, and thermal management into large physical systems Perform engineering analysis (tolerance stack-ups, structural/FEA, mechanism kinematics) to de-risk designs before committing to hardware Build and test relentlessly — 3D printing, rapid prototyping, and hands-on fabrication are core to how you'll validate designs Select parts and materials for system-level integration, balancing performance, cost, and lead time Drive projects independently from concept through validation, and collaborate closely with a small cross-disciplinary team to hit project goals What we're looking for Bachelor's degree in Mechanical Engineering or a related field 5+ years of experien

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Senior Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. This is a remote role that requires about 25% travel. Candidates can sit anywhere in the USA. IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and com

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacarts Detection Engineering team sits at the core of our Security organization, building and operating the systems that identify, surface, and respond to threats across one of North America's largest grocery technology platforms. We own the full detection lifecycle, from telemetry collection and signal design to automated response, across a complex, cloud-native environment spanning endpoint, cloud, container, and SaaS. As a Senior Detection Engineer II, you'll be a technical anchor on the team: developing high-fidelity detection logic, hunting for novel attacker techniques, and raising the bar for how we think about coverage, quality, and scale. You'll work closely with Engineering, Red Team, Incident Response, Fraud, and Trust & Safety to ensure our detections reflect real-world adversary behavior; not just signatures. We operate with a detectio

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacarts Detection Engineering team sits at the core of our Security organization, building and operating the systems that identify, surface, and respond to threats across one of North America's largest grocery technology platforms. We own the full detection lifecycle, from telemetry collection and signal design to automated response, across a complex, cloud-native environment spanning endpoint, cloud, container, and SaaS. As a Senior Detection Engineer II, you'll be a technical anchor on the team: developing high-fidelity detection logic, hunting for novel attacker techniques, and raising the bar for how we think about coverage, quality, and scale. You'll work closely with Engineering, Red Team, Incident Response, Fraud, and Trust & Safety to ensure our detections reflect real-world adversary behavior; not just signatures. We operate with a detectio

NMI is looking for a driven, high-performing enterprise sales professional to join our fast-growing fintech. This is a senior individual contributor, high impact role for a self-starter — someone who thrives on building pipelines, leading executive-level conversations, and consistently exceeding quota. You'll play a key role in NMI's growth — selling our API-first money movement and open banking solutions directly to enterprise and mid-market clients, all from wherever you work best. About NMI NMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. Our mission is to use our expertise to enable more payments, in more ways and more places. We provide ISOs, Fintech Innovators and Technologists the freedom to focus on what they do best, liberating them from restricted payment solutions and giving them access to the latest payment technology now and in the future. How We Work - Our Core Values Be a Good Person, It's Simple. We treat everyone fairly and with respect. We lead with kindness, humility and integrity. We take the time to understand each other and our customers. And we serve with care, because customers are never a transaction, and always our focus Align, Trust & Go. We debate openly, listen carefully and challenge thoughtfu

About the role Chime's Growth Engineering team builds the member-facing experiences that move our business metrics, and we're scaling fast. We're looking for a full stack engineer who wants to own features end to end: the React and TypeScript interfaces members actually touch, the Rails services and APIs behind them, and the experiments that prove the work paid off. You'll influence architecture, ship across the stack, and maintain the ongoing health of the code. In this role, you can expect to Design, develop, test, refactor and scale consumer product features end to end — from member-facing React/TypeScript interfaces through the services and APIs that power them Build strong, resilient APIs and partner with mobile engineers on the contracts behind our React Native app Rapidly prototype and launch A/B tests, then use the results to decide what ships, what iterates, and what gets killed Own the quality of what you ship end to end — page performance, funnel conversion, accessibility, and the instrumentation that tells you it's working Collaborate with product, design, data science, and marketing to understand member pain points and come up with solutions Proactively identify opportunities for improving the reliability and scalability of our systems Work across the engineering team to improve and uphold high technical standards To thrive in this role, you have 5+ years developing software in a production environment at scale Proven experience with a modern front-end framework (React or comparable) and a server-side framework (Ruby on Rails or comparable) Comfort with TypeScript and component-driven UI development Experience working with transactional databases and caching, and with client-side state and performance Experience running experiments — A/B tests, feature flags Exposure to architectural patterns of large, high-scale web applications Growth or consumer experience as an added plus #LI-Onsite #LI-AC2 Below is the base salary offered for this role and le

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Overview At Okta, we're building a world where anyone can safely use any technology, and we're specifically focused on protecting the future of work. We bring simple and secure access to people and organizations everywhere, promising to not only protect the identities of our customers' workforce and users but to ask, “what more can we make possible?” As a Senior Product Designer for Okta, you’ll work with a globally distributed design team to apply your craft and expertise on a range of products and services. Our culture provides the opportunity to explore the technologies we’re researching and investing in. Some of your work will be functional, practical user experience design, where you will help our design team drive cohesive user experience across Okta’s portfolio of products. Other work will be speculative, generative explorations that you carry out in collaboration and partnership across the organization to flesh out, frame, and help prioritize solutions in an ever-evolving and complex, often ambiguous, problem space. Finer print You will join a team of AI first designers and researchers supported by leadership who work collaboratively to deliver delightful solutions to complex identity problems. As a centralized design team, we have a high degree of autonomy and ownership towards the outcomes we drive for our customers. We also work closely with our Product Management and Engineering counterparts to ensure our solutions are no

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Senior UX Designer - DTC Leeds or London (In office 3 days/week) About the role SharkNinja is seeking a strategic, highly skilled Senior UX Designer to join our Global Digital Store Centre of Excellence. This role will be instrumental in shaping and delivering best-in-class user experiences across our global direct-to-consumer (DTC) websites. As a Senior UX Designer, you will combine strategic UX thinking with hands-on design craft, leading the end-to-end experience from research and insight through user flows, wireframes, prototypes and high-fidelity UI. You will help define global UX principles while ensuring experiences are grounded in customer needs, business objectives and measurable performance. You’ll partner closely with Product, Engineering, Creative, Marketing, CRO, Analytics and r

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Team Mindbody has a complex suite of products and features that customers rely on to run and grow their businesses. As the platform has grown in size and complexity, so has the opportunity to more consistently embed data into how we build and prioritize. Product Analytics exists to unlock that opportunity. We are a dedicated analytics function embedded within the Product organization, focused on surfacing timely, actionable insights that help our teams build better products and drive real business outcomes. We partner closely with Product, Design, and Engineering to understand how customers interact with our platform, identify friction and opportunity, and measure the impact of what we ship. We are a distinct team from Business Intelligence, though we partner closely with BI, who own centralized reporting infrastructure, while we focus on fast-paced, exploratory analysis tied directly to product decisions. The Role and Responsibilities We're looking for a Senior Product Analyst to join our growing Product Analytics team. This is a high-impact, high-visibility role focused on Mindbody software. You'll act as a strategic analytics partner to product

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Team Mindbody has a complex suite of products and features that customers rely on to run and grow their businesses. As the platform has grown in size and complexity, so has the opportunity to more consistently embed data into how we build and prioritize. Product Analytics exists to unlock that opportunity. We are a dedicated analytics function embedded within the Product organization, focused on surfacing timely, actionable insights that help our teams build better products and drive real business outcomes. We partner closely with Product, Design, and Engineering to understand how customers interact with our platform, identify friction and opportunity, and measure the impact of what we ship. We are a distinct team from Business Intelligence, though we partner closely with BI, who own centralized reporting infrastructure, while we focus on fast-paced, exploratory analysis tied directly to product decisions. The Role and Responsibilities We're looking for a Senior Product Analyst to join our growing Product Analytics team. This is a high-impact, high-visibility role focused on Mindbody software. You'll act as a strategic analytics partner to product