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Senior Manager Product Operations Jobs

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Thanx
📍 North America• Remote
1mo ago

Who Are We? Thanx is a leading loyalty and guest engagement platform for regional and national restaurants. We help brands drive profitable growth by increasing guest frequency, growing digital sales, and reducing reliance on discounts. Most loyalty platforms work for guests who are already loyal. Thanx unifies loyalty, digital ordering, and marketing automation in one platform that turns first-time and casual guests into regulars, treating loyalty as a business outcome, not a program, and engaging across the entire guest base. Thanx has raised more than $30M from elite investors including M33 Growth, Ribbit Capital, and Sequoia Capital. Our success is rooted in a culture that has attracted some of the best talent in the country, and we are proud of strong employee tenure, a track record of internal promotions, and the company-wide shift to working AI-native over the last 18 months. We credit our cultural “core behaviors” with these accomplishments: Think Boldly, Execute Reliably, Focus on What Matters, Say “Thanx” Genuinely, Encourage Diverse Perspectives, and Lead, Virtually. Who are you? You’re a strategist first. You set the direction for a brand relationship and can navigate a large, complex organization to build real relationships with senior leaders. You’re self-motivated and decisive: you don’t wait for a perfect plan or someone’s permission to move, and you know which problems are worth running at. You direct cross-functional teams like a business owner, not a project manager. You use AI daily to work faster and think sharper, not just to grind through busywork. You’re direct, you’re a team player, and you’re ready to own outcomes for the brands that matter most to our business. You've spent enough time on complex enterprise accounts to know how these relationships actually work: where a renewal is really won and what a CFO will push back on. You operate without a lot of direction, hold a point of view in front of senior stakeholders, and figure things out

REMOTEartificial intelligenceaifinance
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ABOUT US Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion. We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking. We are: Experts in banking and payments, capital markets and wealth and asset management Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focus on maintaining our nimble, agile and entrepreneurial culture ROLE RESPONSIBILITIES We are currently seeking a Principal Consultant to support and drive the growth of our Securities Services practice, with a strong focus on Fund Administration Transformation. This is an exciting opportunity to be a leader, driving complex client programs, shape delivery approaches, and building consulting capability across the practice As a Principal Consultant within the Securities Services team, you will lead fund administration transformation projects across fund accounting, operations, and securities services for top-tier financial institution KEY RESPONSIBILITIES Lead large-scale transformation programmes across fund administration, transfer agency, middle office , and securities operations. Provide deep subject matter expertise across Fund Admin processes, controls, regulatory obligations, and industry standards. Act as a senior advisor to clients, shaping strategy, operating models, and delivery roadmaps across the fund administration lifecycle.&

accountingfinance
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron is seeking a proven leader to drive support transformation and continuous improvement initiatives across the Employee Experience organization. This role is responsible for improving the effectiveness, efficiency, and customer experience of Workplace IT services by leading strategic programs focused on support operations, service management, automation, AI-enabled support, and operational excellence. The ideal candidate combines strong people leadership, technical expertise, business acumen, and executive communication skills to drive measurable improvements in employee experience and support performance across Micron's global environment. In this leadership-by-example position, you will be encouraged to lead and develop a robust team that delivers a high value portfolio of work, while working with senior management to help define the broader strategies required. The ideal candidate will have the vision to translate business needs into system capability and overall service improvement while providing the leadership to see solutions through to delivery and measurable improvements in overall employee experience. Responsibilities: Partner with business collaborators, technical teams, and architects to identify needs, develop solutions, and maintain a 3-year support technology roadmap. Lead cross-functional teams to deliver successful support and service transformation initiatives. Drive continuous improvement programs focused on service quality, operational efficiency, au

airecruitment
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A
1mo ago

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic is bringing data center capacity online faster than the industry has ever attempted, and the owner-furnished equipment (OFE) that makes a site live — switchgear, transformers, UPS, generators, busway, PDUs, chillers, CDUs, air handlers, dry coolers, pumps and piping skids — is long-lead, high-value, and sits squarely on the construction critical path. When a transformer slips three weeks at the factory, a data hall slips three weeks at the site. We're hiring a Supply Chain Delivery Manager to own that equipment from purchase order to dock. You will be the site-facing supply chain lead for a regional portfolio of data center projects: tracking every OFE line item against the construction schedule, running factory and logistics escalations with OEMs, holding suppliers and general contractors accountable for delivery performance, and giving leadership a clear, converged picture of delivery risk across the portfolio. Your job is to make sure equipment production and delivery are never the reason a site misses its ready-for-service date. This is a senior individual-contributor role on the Compute DC Infrastructure team, working daily with Construction, Electrical and Mechanical Engineering, Strategic Sourcing, Commissioning, and our general contractors and OEMs. It is not a category-management or negotiation role — Sourcing owns supplier strategy and commercial terms — and it is not a people-management role. The emphasis is execution: schedules, escalations, logistics, and site readiness. What You'll Do Delivery planning and schedule integration Own the end-to-end OFE delivery plan for each site in your portfolio:

REMOTEsqlaiPower BI
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Okta
📍 Bellevue, Washington• Full-time• $170K – $233K/yr
2mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As Sr. Manager, Marketing Analytics, you'll be a senior individual contributor who transforms data into insights and drives decisions and strategy across our marketing channels. You'll own measurement and analytics for campaigns, partners, and field marketing—including attribution modeling, ROI optimization, and emerging AI capabilities—serving as the go-to analytics expert and thought partner for marketing leadership. What You'll Do Drive attribution modeling and full-funnel measurement across all marketing channels Translate data into actionable insights and recommendations for marketing leaders across the business Create forecasts and scenario models to inform annual budget planning and incremental asks Build and maintain self-service dashboards in Tableau for brand, demand gen, digital, and strategic events Partner cross-functionally with Field Analytics, Strategy & Planning, Marketing Leadership, and Data teams on performance narrative and QBRs Partner with the Marketing Data Operations team to maintain data quality across martech systems Implement AI/ML capabilities for predictive modeling and automated insights Design and support marketing experiments with rigorous testing and statistical validation Mentor and provide analytical guidance to junior analysts, and establish best practices for the broader analytics function Stay current with analytics tools and methods to drive competitive advantage What We're Looking For Experience: 8+

pythonsqlmachine learning
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Twilio
📍 - India• Full-time• Remote
2mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Marketing Strategy & Planning Manager . About the job We're hiring a Marketing Strategy & Analytics Manager to join our global marketing analytics team, sitting alongside our Media Mix Modeling (MMM) data scientists and our regional analytics business partners (EMEA and APJ). This is a hybrid role: part senior business partner, part data scientist. You'll act as a trusted analytics advisor to marketing leadership — owning end-to-end analyses of funnel performance, campaign effectiveness, and marketing ROI — while also being fluent enough in MMM methodology to apply, extend, and translate our MMM outputs into decisions our regional and global marketing leaders can act on. This role is ideal for someone who has grown from a strong analytics/BI background into applied data science, has direct exposure to MMM (Robyn, Meridian, or similar), and wants a role that blends storytelling and stakeholder influence with

REMOTEpythonsqlgit
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T
Twilio
📍 - Singapore• Full-time• Remote
2mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Digital Customer Success Manager About the job As a Senior Digital CSM in APJ, you are responsible for driving adoption and retention across the cohort of customers in the APJ region. You will partner closely with cross-functional teams to design and execute scaled programs, create repeatable frameworks, and mentor team members. In this role, you’ll have the opportunity to help some of the world’s most influential companies solve their toughest data and marketing problems at scale, while also shaping the strategy of our digital customer success motion. You thrive in ambiguous environments, demonstrate strong thought leadership, and bring both strategic and tactical execution to help customers realize long-term value with the Segment platform. Responsibilities In this role, you’ll: Own the ultimate success of digital customers in your assigned region, ensuring they realize the full value of the Segment platform. Ac

REMOTEgitrestai
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Okta
📍 San Francisco• Full-time• $182K – $249.7K/yr
2mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As our Chief Revenue Officer's organization continues to expand in scope and strategic importance, our FP&A team plays a critical role in shaping the next phase of the company's growth. This role offers a unique opportunity to serve as a trusted finance partner to senior GTM leadership, with a seat at the table driving high-impact initiatives including our partner strategy, international expansion, and investment planning. If you're energized by influencing strategy, partnering cross-functionally, and helping scale a high-growth business, you'll have a direct hand in enabling our long-term success as we continue delivering profitable growth for years to come. The person must be based in San Francisco, CA with a two day in-office requirement (Tuesday & Wednesday) Be a strategic finance partner to the Go-to-Market organization, supporting Partners, Sales Enablement, Sales Development (xDR) & GTM Consolidation. Own the consolidated GTM expense forecast and serve as the central coordination point across the broader GTM Finance organization, ensuring consistent assumptions, reporting, and executive-level insights/packages. Own the budgeting and forecasting processes for these functions, including: Partnering with business leaders to ensure accuracy for controllable spend, headcount, and key operational metrics. Preparing budget vs. actual variance analysis and executive reporting. Leading thoughtful analysis to evaluate key drivers, identify ri

machine learningartificial intelligenceai
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SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . About the Role SonicWall is a global leader in cybersecurity, offering firewalls, secure access solutions, and threat intelligence that protect millions of networks for enterprises, governments, and service providers worldwide. SonicWall’s portfolio includes next-generation firewalls (NGFW), centralized management, wireless network management, secure mobile access, cloud security, and endpoint security. All these solutions are coordinated and managed through SonicWall's Unified Management (UM) architecture. We invite you to join our team in developing innovative network security management solutions for SonicWall's Network Security Manager (NSM), a centralized management and analytics platform within the SonicWall Unified Management (UM) ecosystem. In this role, you will help build secure and scalable software capabilities that integrate with SonicWall's Unified Management (UM) platform and Shared Services Platform (SSP) to meet the unique operational needs of enterprise customers, Managed Service Providers (MSPs), and Managed Security Service Providers (MSSPs) around the globe. You will design and build c

mongodbawskubernetes
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WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Account Manager SECTION 1: ROLE OVERVIEW As an Account Manager, you will leverage your existing knowledge of the healthcare communications industry to play a pivotal role in managing client relationships and delivering high-quality, integrated communications programs. You will contribute to the success of the agency by overseeing the efficient execution of day-to-day tasks, ensuring that client objectives are met with precision and strategic foresight. Your responsibilities will range from managing tactical and administrative processes to developing strong relationships with mid-level clients and overseeing creative, strategic, and digital planning. You will also have a hands-on approach in ensuring that projects are managed effectively, meeting deadlines and financial targets. Under the guidance of senior team members, you will refine your leadership skills while providing mentorship to junior staff, supporting both their personal and professional growth. You will collaborate closely with clients and internal teams to deliver successful outcomes and will actively contribute to agency growth and new b

Excelproject managementrecruitment
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Okta
📍 Toronto• Full-time• C$112K – C$154K/yr
3mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Revenue Strategy and Operations Team Revenue Strategy & Operations sits at the heart of our organization, driving operational excellence across our entire revenue organization. As part of Okta's Business Operations team, we amplify the impact across our rapidly growing Sales, Presales, Customer Success, Technical Account Management (TAM), and Renewals organizations by ensuring each function has the insights, tools, and processes to run effectively and efficiently. The team establishes rigorous standards and processes, and scales customer-centric operations to support our growth targets across the entire customer lifecycle. The Customer Success Operations Manager Opportunity In this role, you will design, refine, and continuously optimize our Customer Success Management Systems, bridging the gap between corporate strategy and regional execution to maximize Net Revenue Retention (NRR). You'll establish operations rigor and standards across the CX organization, ensuring that global and local standards are consistently adhered to while supporting growth objectives. You’ll be the primary operational partner to the AMER VP of Customer Success and senior CX leadership, and will also coordinate with adjacent teams including Technical Account Management (TAM), Renewals, Support, and Professional Services. This is an ideal opportunity for an experienced, highly collaborative operations professional with exceptional analytical skills and a growth mindset to ma

awsrestmachine learning
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WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Technology Risk & Controls Analyst operates as part of the second line Technology Risk & Controls function, working under the direction of the Technology Risk & Controls Manager, Tech Ops. The role supports the delivery of independent assurance over Technology Operations control environments, including infrastructure, cloud platforms, identity and access management, service management and core operational processes. The role is focused on executing high-quality control testing, audit support and remediation assurance activities in line with WPP standards and methodologies. The Analyst works closely with Technology Operations teams, Financial Risk & Control colleagues and auditors to evidence control performance, support audit readiness (including SOX 404) and contribute to a consistent, well-documented and sustainable control environment. What you'll be doing: • Perform control design and operating effectiveness testing across Technology Operations processes, including change management, access management, incident/problem management, backup and resil

recruitment
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SX
SALT XC
📍 Toronto• Full-time• $70K – $85K/yr
3mo ago

ROLE: RETAIL MEDIA SEARCH MANAGER TEAM: MEDIA LOCATION: TORONTO (HYBRID ONSITE) COMPANY OVERVIEW At Salt Media , we're on a mission to earn the world's attention. As the media division of Salt XC, we're building a different kind of agency where media, commerce, creative, data and technology work as a single connected team. Our people combine strategic thinking with AI-powered tools, automation and advanced analytics to help some of North America's most recognized brands solve complex business challenges and drive measurable growth. We move quickly, challenge convention, and believe the best ideas come from curious people who are empowered to experiment. If you're looking to do career-defining work alongside smart, ambitious teammates in an environment that's shaping the future of media, we'd love to meet you. ROLE OVERVIEW We are seeking an experienced Retail Media Search Manager to lead strategy, execution, and team development across retail media platforms. The ideal candidate brings deep expertise in Walmart Connect, Target Roundel, and Amazon Ads — combined with the ability to lead a small team, own senior client relationships, and build the scalable playbooks that elevate how we work. A Skai Certification is required. CORE RESPONSIBILITIES Team Leadership & Development Lead and mentor a team of 1–3 Retail Media Search Associates, providing day-to-day direction, performance feedback, and career development support. Set quality standards and review processes to ensure consistent, accurate campaign execution across all team accounts. Build onboarding materials, training guides, and optimization playbooks to scale team capabilities and reduce reliance on institutional knowledge. Identify skill gaps on the team and partner with leadership to address them through coaching, training, or resource development. Strategic Planning & Client Ownership Develop r

aigoexcel
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REQUISITOS MANDATÓRIOS Microsoft Office, Microsoft TEAMS, Power BI, SAP S/4HANA, Autodesk Navisworks Manage, Autodesk AutoCAD ou MicroStation, Smart Plant Foundation, Smart 3D, Smart P&ID e Smart Review, SKM Power Tools, MIcrosoft Project. Inglês no nível de proficiência capaz de efetuar leitura, compreensão e fala para execução das atividades a seguir: Relacionamento com fornecedores, contratadas e parceiros; Treinamentos/Cursos; Utilização de softwares; Intepretação e aplicação de Normas, Diretrizes, Padrões e Procedimentos. Conhecimentos obrigatórios adicionais por disciplina de atuação: Instrumentação: Smart Instrumentation. Processo/Segurança: Simuladores de processo (Hysys, PRO II e similares), Pipenet. Segurança: Softwares de acompanhamento de estudos de segurança e Análise de risco. Naval, estruturas ou arquitetura: Ansys Mechanical/Workbench (e/ou DNV GeniE e/ou Siemens FEMAP & NX Nastram), SAP2000. Tubulação, HVAC, equipamentos estáticos e dinâmicos: CAESAR II, PV Elite, Ansys Mechanical e SpaceClaim (ou NozzlePRO em substituição ao Ansys Mechanical e SpaceClaim), Pro Arcondicionado. Automação de Projetos: Ferramentas de engenharia CAD/CAE, Smart 3D, Cloudworxs, Smart P&ID, Smart Instrumentation, Smart Interop - PROTEUS / ENVIRON / PLAN 360, administrar as ferramentas de CAE - Hexagon (Smart 3D, Cloudworxs, Smart P&ID, Smart Instrumentation) e AVEVA (E3D), Microstation, Autodesk Navisworks Manager, Autodesk RECAP PRO, Leica Truview, Leica Cyclone (Register, Model, Enterprise) e WebTag. Planejamento e gestão: MIcrosoft Project, Microsoft Power Automate, Oracle Pimavera" EXPERIÊNCIA atuação em projetos para a indústria de petróleo e unidades de produção offshore. OU atuação em projetos para a indústria de petróleo e pós graduação em área correlata à atividade a ser desempenhada pelo posto de serviço no contrato. OU atuação em projetos para a indústria de petróleo e certificação PMI." ESCOLARIDADE Nível Superior em Engenha

SAPPower BIAutoCAD
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REQUISITOS MANDATÓRIOS Microsoft Office, Microsoft TEAMS, Power BI, SAP S/4HANA, Autodesk Navisworks Manage, Autodesk AutoCAD ou MicroStation, Smart Plant Foundation, Smart 3D, Smart P&ID e Smart Review, SKM Power Tools, MIcrosoft Project. Inglês no nível de proficiência capaz de efetuar leitura, compreensão e fala para execução das atividades a seguir: Relacionamento com fornecedores, contratadas e parceiros; Treinamentos/Cursos; Utilização de softwares; Intepretação e aplicação de Normas, Diretrizes, Padrões e Procedimentos. Conhecimentos obrigatórios adicionais por disciplina de atuação: Instrumentação: Smart Instrumentation. Processo/Segurança: Simuladores de processo (Hysys, PRO II e similares), Pipenet. Segurança: Softwares de acompanhamento de estudos de segurança e Análise de risco. Naval, estruturas ou arquitetura: Ansys Mechanical/Workbench (e/ou DNV GeniE e/ou Siemens FEMAP & NX Nastram), SAP2000. Tubulação, HVAC, equipamentos estáticos e dinâmicos: CAESAR II, PV Elite, Ansys Mechanical e SpaceClaim (ou NozzlePRO em substituição ao Ansys Mechanical e SpaceClaim), Pro Arcondicionado. Automação de Projetos: Ferramentas de engenharia CAD/CAE, Smart 3D, Cloudworxs, Smart P&ID, Smart Instrumentation, Smart Interop - PROTEUS / ENVIRON / PLAN 360, administrar as ferramentas de CAE - Hexagon (Smart 3D, Cloudworxs, Smart P&ID, Smart Instrumentation) e AVEVA (E3D), Microstation, Autodesk Navisworks Manager, Autodesk RECAP PRO, Leica Truview, Leica Cyclone (Register, Model, Enterprise) e WebTag. Planejamento e gestão: MIcrosoft Project, Microsoft Power Automate, Oracle Pimavera" EXPERIÊNCIA atuação em projetos para a indústria de petróleo e unidades de produção offshore. OU atuação em projetos para a indústria de petróleo e pós graduação em área correlata à atividade a ser desempenhada pelo posto de serviço no contrato. OU experiencia de atuação em projetos para a indústria de petróleo e certificação PMI." ESCOLARIDADE Nível Supe

SAPPower BIAutoCAD
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