Senior Manager Product Operations Jobs

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We're looking for a senior leader to join the Affirm Global Operations team as the Director, Vendor Strategy & Operations to lead Affirm's global BPO and vendor operations program and serve as a true partner in reinventing how we serve customers at scale across our large global vendor network. This leader owns the customer operations vendor strategy, performance, and outcomes of our global servicing network vendor program — customer experience, compliance, operational excellence, resiliency, and cost-to-serve — across a rapidly growing and complex business. The role will be taking ownership and providing programmatic oversight of the vendor program for operations. This is a senior leadership role for someone who thinks like an owner, not an administrator. The ideal candidate pairs deep expertise in fintech and financial-services customer operations and vendor programs with genuine fluency in applying AI and human call center culture to reinvent servicing across the vendor network. They are relentlessly customer-centric, dive deep into both the customer and front-line vendor agent experience, and know how to build a winning combination of culture and data-driven operations across vendors and our internal team. This role is scoped to grow: the right leader will expand into broader operational scope as our transformation matures and play a key leadership role in shaping the future of Affirm Operations and customer centric company culture. You'll lead a team of Vendor Managers and In-Country Vendor Managers, partner closely with cross-functional stakeholders, and shape the future of Affirm's global servicing network. What You'll Do Strategy, Governance & Reinvention Define and execute the long-term strategy for Affirm's global customer operations vendor network, balancing customer

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. Elastic is searching for a Senior Public Sector Account Executive to develop our footprint within UK Defence. Our Public Sector Account Executives are focused on expanding current business, building new relationships and growing the Elastic footprint. This role is focused on working with Defence to ensure they are successfully leveraging Elastic and its solutions across Observability, Search, Security and cloud within their organisations. What You Will Be Doing: Building awareness and driving demand for Elastic solutions within the Defence sector by helping users and customers derive value from a range of use cases. Serving as an evangelist for our Open Source offerings while communicating and demonstrating the capabilities of our commercial features to key stakeholders. Uncovering new and diverse use cases to enable our users to derive maximum value. Collaborating across Elastic business functions to ensure a seamless customer experience Working thoughtfully with customers within the Defence community to identify new business opportunities, manage the sales cycle and close complex transactions. Building a robust business plan through community, customer and partner ecosystems to achieve significant Elastic growth within your territory What You Bring With You: A track-record of success in selling or Business Development in the Defence mark

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Corporate Security protects the environment Anthropic's people work in every day: their laptops and phones, their identities, the tools they collaborate in and the company data that flows through all of it. Everything that makes Claude what it is sits behind that environment. We keep company access on devices we manage, make those devices hard to compromise and right-size what any one of them can reach, while caring a great deal about the day-to-day experience of the people using them. The company is growing quickly and this team is growing with it, so we treat the work as an engineering discipline: controls as code and automation over queues, built to scale with headcount rather than strain against it. As a Security Engineer here you'll drive significant parts of that work end to end. You'll set technical direction and turn it into shipped tooling. When a control collides with someone's workflow, you'll find the path that keeps them moving without giving up the protection. You'll be handed problems rather than task lists and you'll find as many yourself: threat-modeling the environment to surface what matters, fixing it and bringing the evidence that shapes what the team prioritizes next. This is a senior, hands-on individual contributor role. Key responsibilities Drive endpoint hardening across macOS, Windows, Linux, and ChromeOS, including device management configuration, application allowlisting, patching, and browser policy, favoring controls that are versioned, reviewable, and repeatable over one-off configuration Extend device-trust and zero-trust access controls so company systems are reached from managed device

Ice Miller seeks a counsel level attorney to join our Real Estate practice group in Cleveland. Ideal candidates will have several years of experience leading sophisticated commercial real estate transactions from term sheet or letter of intent through closing. About the Role: This role offers the opportunity to work alongside a nationally recognized team representing developers, investors, lenders, and corporate clients in acquisitions, dispositions, leasing, financing, and related business transactions. Ideal candidates will bring strong drafting skills, sound judgment, and the ability to manage transactions independently. Responsibilities: Draft and negotiate purchase and sale agreements, leases, easements, development agreements, title documents, closing documents, and other real estate agreements Represent clients in acquisitions, dispositions, development, financing, leasing, and related commercial real estate matters Advise on real estate issues arising in mergers, acquisitions, private equity investments, and other business transactions Conduct and manage due diligence, including review of title, survey, zoning, environmental, and property-level matters Support development projects across asset classes, including residential, mixed-use, healthcare, senior housing, industrial, retail, and office Negotiate construction, development, and project-related agreements while helping clients manage real estate risk Structure, negotiate, and document mortgage, construction, bridge, mezzanine, and other real estate financing arrangements Requirements: J.D. from an accredited law school with strong academic credentials At least eight (8) years of relevant real estate legal experience Active law license in Ohio Strong written and oral communication skills Excellent analytical skills and business judgment Demonstrated ability to work effectively both independently and as part of a team Must have permanent authorization to work in the United States What We Offer: Competitiv

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Staff Network Engineer Location: MPK/Bellevue/Dublin Snowflake's Enterprise Technology Network Services team is looking for a Senior Network Engineer to lead the design, operation, and optimization of our Zero Trust and secure-access platform. This role is Zscaler-centric — you will own the health, performance, and roadmap of our ZIA/ZPA deployment — while working across a modern, multi-cloud network stack that supports a global workforce of 10,000+ users. You'll be the escalation point for the most complex connectivity issues and a driver of automation and observability across the environment. What You'll Do Own and operate the Zscaler platform (ZIA, ZPA, ZDX, ZCC) end-to-end, including policy frameworks, app-segmentation models, PAC/traffic-forwarding standards, App Connector topology, and NSS/log-streaming design. Troubleshoot secure-access incidents like tunnel flapping, broker/connector health, SSL inspection edge cases, DNS/DTLS failures, and lead root-cause analysis for systemic issues. Manage Palo Alto firewalls, Panorama and GlobalProtect VPN, while planning migration toward Zscaler solutions. Support Aruba (Central) Wireless, Ekahau and Cisco Catalyst switches globally. Design, install, and configure network devices and ISP circuits at new offices. Build automatio

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Identity & Access Management Analyst Join our dedicated 3-person Identity and Access Management (IAM) team within our broader technology department. In this role, you will work cross-functionally across Security, HR Ops, Privacy, and IT to manage critical access and secure resources enterprise-wide. We foster a healthy, transparent, and highly collaborative environment where you can work with state-of-the-art tech and leverage our AI investments to innovate in the IAM space. As an Identity & Access Management Analyst you will take ownership of the day-to-day disciplines that govern how colleagues access the systems they need. Working directly within the wider IT Operations and Identity & Access Management function, you will run the joiner, mover, and leaver processes, handle incoming access requests, administer privileged access, and support access reviews and audit evidence that keep us compliant. Your efforts will directly shape how quickly and securely our team members get the access required to do their best work. In this hands-on operational role, you will quickly broaden your scope into application onboarding, connecting new tools with Single Sign-On (SSO) and automated user provisioning (SCIM). You will collaborate closely with IT Operations, Security, and application owners across the business, all while receiving support from senior team members on more complex work. What You’ll Be Doing Access Administration & Ticketing: Serve as the operational contact for IAM ticketing, managing end-to-end user access lifecycles, including ticketing queues, approvals, and access provisio

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role Addepar’s Enterprise Sales team partners with some of the largest wealth management firms in the globally, including many listed on the Barron’s Top 40. As an Enterprise Account Executive, you will lead complex, consultative sales efforts with a small set of highly strategic clients. This is a senior role with responsibility for both driving new business and expanding long-term partnerships across global financial institutions. You will act as the business owner for your accounts , setting strategy, leading execution, and aligning internal teams to deliver meaningful outcomes for clients. This role goes beyond traditional sales; you’ll help shape how leading firms evolve their advisor and client experience through technology. You’ll operate in a highly cross-functional environment, partnering with teams across Sales Engineering, Client Success, Services, Partnerships, Marketing, and R&D to deliver a consistent, high-quality experience from initial engagement through long-term growth. What You’ll Do Own and grow strategic relationships - Build, expand, and deepen relationships with key enterprise clients. Drive new business, renewals, and multi-year expansion opportunities across your portfolio. Lead consultative enterprise sales cy

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role Addepar’s Enterprise Sales team partners with some of the largest wealth management firms in the globally, including many listed on the Barron’s Top 40. As an Enterprise Account Executive, you will lead complex, consultative sales efforts with a small set of highly strategic clients. This is a senior role with responsibility for both driving new business and expanding long-term partnerships across global financial institutions. You will act as the business owner for your accounts , setting strategy, leading execution, and aligning internal teams to deliver meaningful outcomes for clients. This role goes beyond traditional sales; you’ll help shape how leading firms evolve their advisor and client experience through technology. You’ll operate in a highly cross-functional environment, partnering with teams across Sales Engineering, Client Success, Services, Partnerships, Marketing, and R&D to deliver a consistent, high-quality experience from initial engagement through long-term growth. What You’ll Do Own and grow strategic relationships - Build, expand, and deepen relationships with key enterprise clients. Drive new business, renewals, and multi-year expansion opportunities across your portfolio. Lead consultative enterprise sales cy

About the Team OpenAI Finance helps ensure the organization is positioned for long-term success as we pursue our mission. The Strategic Sourcing & Procurement team enables OpenAI to scale responsibly, securely, and at speed by helping teams choose the right external partners, structure strong commercial agreements, and build resilient supplier ecosystems. We work at the intersection of innovation and execution, partnering closely with leaders across the company to turn rapidly evolving needs into scalable, compliant, and economically sound solutions. Professional services are a critical source of specialized expertise, capacity, and operational leverage across OpenAI. Our work spans consulting and advisory services, finance and accounting, legal, people and talent, managed services, and other enterprise capabilities. Done well, sourcing becomes a source of trust and momentum—helping teams move faster with the right partners, clearer outcomes, stronger economics, and appropriate safeguards. About the Role We are seeking a Strategic Sourcing Lead to own and execute OpenAI’s category strategy for Professional Services. This is an experienced individual-contributor role for a high-velocity, hands-on sourcing operator who can set category priorities, own complex work end to end, exercise sound judgment, influence senior stakeholders, and build scalable category mechanisms in a rapidly growing organization. You will turn incomplete information, shifting priorities, and unclear decision paths into practical next steps and disciplined execution. You will manage a broad portfolio of services engagements—from strategic advisory relationships and enterprise programs to high-volume statements of work. Partnering directly with leaders across Finance, Accounting, Legal, People, Extended Workforce, and business teams, you will set category priorities and translate needs into clear sourcing strategies, executable engagement models, and measurable outcomes. You will operate inde

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Join our Identity and Access Management (IAM) team within our broader technology department. In this role, you will work cross-functionally across Security, HR Ops, Privacy, and IT to manage critical access and secure resources enterprise-wide. We foster a healthy, transparent, and highly collaborative environment where you can work with state-of-the-art tech and leverage our AI investments to innovate in the IAM space. As an Identity & Access Management Analyst, you will take ownership of the day-to-day disciplines that govern how colleagues access the systems they need. Working directly within the wider IT Operations and Identity & Access Management function, you will run the joiner, mover and leaver processes, handle incoming access requests, administer privileged access, and run and improve our access review programme, working with system owners to confirm who should have access, and with auditors to evidence that it is right. Your efforts will directly shape how quickly and securely our team members get the access required to do their best work. This role needs both sides. You will configure access, troubleshoot sign-in issues and grow into application onboarding with Single Sign-On (SSO) and automated user provisioning (SCIM). Just as much of your week will be spent working with people: walking system owners through access reviews, agreeing who should have access to what, answering auditors' questions, and keeping HR Ops in step on starters and leavers. We are looking for someone who is as comfortable leading a conversation with a system owner or auditor. You will have support from senior team members on more complex work. What You'

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Director, Business Strategy & Planning Reports to: Vice President, Head of Operations Position Summary The Senior Director of Business Strategy & Planning will serve as a strategic operating partner to the Vice President, Head of Operations and lead the team responsible for establishing and running the business operating system for the Studio Business Group (SBG). This leader will build and manage a high-performing Strategy & Planning team that creates an integrated view of business performance, organizational health, strategic priorities, portfolio considerations and emerging risks. The team will translate complex information from across the business into clear insights, recommendations and decision agendas for the Studio Business Group CEO and senior leadership team. The role will own and continuously improve the executive operating rhythm, including business reviews, strategic planning, KPI reporting, risk management and leadership decision forums. Working across studios, Production, Finance, Technology, Development Strategy and other Sony Interactive Entertainment (SIE) partners, the Senior Director will connect strategy to execution and ensure leadership attention is focused on the organization’s most important choices. This position requir

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role Addepar’s Enterprise Sales team partners with some of the largest wealth management firms globally, including many listed on the Barron’s Top 40. As an Enterprise Account Executive, you will lead complex, consultative sales efforts with a small set of highly strategic clients. This is a senior role with responsibility for both driving new business and expanding long-term partnerships across global financial institutions. You will act as the business owner for your accounts , setting strategy, leading execution, and aligning internal teams to deliver meaningful outcomes for clients. This role goes beyond traditional sales; you’ll help shape how leading firms evolve their advisor and client experience through technology. You’ll operate in a highly cross-functional environment, partnering with teams across Sales Engineering, Client Success, Services, Partnerships, Marketing, and R&D to deliver a consistent, high-quality experience from initial engagement through long-term growth. What You’ll Do Own and grow strategic relationships - Build, expand, and deepen relationships with key enterprise clients. Drive new business, renewals, and multi-year expansion opportunities across your portfolio. Lead consultative enterprise sales cycles -

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore. The Role Addepar’s Enterprise Sales team partners with some of the largest wealth management firms globally, including many listed on the Barron’s Top 40. As an Enterprise Account Executive, you will lead complex, consultative sales efforts with a small set of highly strategic clients. This is a senior role with responsibility for both driving new business and expanding long-term partnerships across global financial institutions. You will act as the business owner for your accounts , setting strategy, leading execution, and aligning internal teams to deliver meaningful outcomes for clients. This role goes beyond traditional sales; you’ll help shape how leading firms evolve their advisor and client experience through technology. You’ll operate in a highly cross-functional environment, partnering with teams across Sales Engineering, Client Success, Services, Partnerships, Marketing, and R&D to deliver a consistent, high-quality experience from initial engagement through long-term growth. What You’ll Do Own and grow strategic relationships - Build, expand, and deepen relationships with key enterprise clients. Drive new business, renewals, and multi-year expansion opportunities across your portfolio. Lead consultative enterprise sales cycles -

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We’re seeking a Senior Business Systems Analyst (BSA) to serve as a strategic liaison between IT and the business, driving scalable solutions that empower our Services and Education organizations . In this role, you’ll be responsible for designing, optimizing, and maintaining the business architecture and processes that support our teams through Professional Services Automation (PSA) , enabling them to quote, sell, deliver, and manage services with greater efficiency. Leveraging your expertise in Salesforce and Certinia (FKA FinancialForce) PSA, you will collaborate with business partners, end users, and leadership teams to improve workflows, translate business needs into clear requirements, and deliver solutions that reflect simplicity and precision. You’ll take a strategic, data-driven approach to agile development and craft thoughtful technology roadmaps that balance current priorities with future scalability. You are a curious problem-solver who’s not afraid to dive into complex systems, learn new tools, or explore how integrations can drive the PSA lifecycle forward. You proactively communicate, anticipate partner needs, and bring a passion for automation, efficiency, and detail. Your recommendations are thoughtful, well-informed, and lead to tangible business impact. What You Will Be Doing Serve as a subject-matter expert o

About the Team The OpenAI Audit Team is on a mission to build the future of internal audit from the ground up. Our ambition will be powered by a high-energy, technically exceptional team with the judgment, intellectual curiosity, and creativity to harness the latest advances in AI and design a truly next-generation audit function. As AI reshapes how work is performed across the enterprise, Internal Audit will use AI, automation, and data analytics to identify and assess the most significant and emerging risks across the business, including technology, cybersecurity, finance, compliance, operations, and data. We will build trusted partnerships at every level—from the Board of Directors and senior leadership to the teams delivering on OpenAI’s mission every day. We will operate as both an independent assurance provider and a trusted advisor, bringing an objective and pragmatic perspective to critical decisions. By engaging closely with management while preserving our independence, we will help the business innovate responsibly, move with confidence, and manage risk without creating unnecessary barriers. About the Role As the Finance & Operations Audit Leader, you will help shape the strategy, methodology, technology, and culture of a new audit function. You will lead complex audits, forensic and investigative reviews, and advisory work across financial reporting, accounting, finance, and business operations, while addressing related compliance risks. You will advise leaders on practical ways to strengthen governance, execution, accountability, and risk management. You are an experienced, hands-on professional who combines deep finance and accounting knowledge with strong audit, risk, and business judgment. Your work will span across finance & accounting areas including treasury, tax, revenue, financial planning, business operations, and enterprise governance, with opportunities to apply forensic accounting techniques to complex transactions, anomalies, and pot