Senior Merchant Ops Analyst Jobs

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. The Powered by Affirm (PBA) team builds the APIs and solutions that power all of Affirm’s integrations with Enterprise Merchants and Partners. We create and manage the APIs and tools that drive checkout and merchant onboarding, and we collaborate with stakeholders to design and build custom end-to-end integrated solutions. What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You wi

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Engineering team builds systems that power Affirm’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. The Powered by Affirm (PBA) team builds the APIs and solutions that power all of Affirm’s integrations with Enterprise Merchants and Partners. We create and manage the APIs and tools that drive checkout and merchant onboarding, and we collaborate with stakeholders to design and build custom end-to-end integrated solutions. What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You wi

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Risk & Analytics Team The Risk & Analytics (R&A) team makes crucial decisions that direct Affirm’s business strategy. We partner with Machine Learning, Product, Engineering, Capital Markets, and Commercial teams to grow Affirm responsibly by optimizing approval, conversion, losses, and profitability. Operating across the entire customer and merchant lifecycle, we tackle a diverse array of challenges, from optimizing checkout conversion and mitigating fraud risk to building scalable data foundations and enabling international growth. We analyze performance not just to report on it, but to determine where to invest resources for maximum impact through building tools, scalable data infrastructure, and analytical frameworks. We improve the analytics experience across Affirm by streamlining workflows and fostering a culture of learning and documentation. By taking ownership of the entire analytical lifecycle, from initial question to final business decision, we turn complex data and systems into clear, actionable signals that ensure Affirm grows efficiently and intelligently. One Role, Multiple Teams We are hiring multiple Senior Analyst roles across Affirm's Risk & Analytics organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across R&A. If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process. Potential team placements include: Point of Sale (POS): Optimize merchant and checkout performance to improve conversion, approval

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About The Role As a Senior Product Manager on Affirm’s Credit & Pricing team, you’ll build products that help merchants turn flexible payments into measurable business growth. You’ll own the strategy for merchant pricing products and the platform capabilities behind them, helping businesses offer compelling financing, improve conversion, and generate incremental sales, while balancing merchant payment acceptance costs with sustainable economics for Affirm. This role combines B2B product leadership with consumer product intuition. You’ll work directly with commercial teams and merchants to understand their growth objectives and economics, translate complex pricing capabilities into intuitive products, and bring new solutions to market. You’ll also partner across teams to connect pricing with how consumers discover and choose financing, while shaping future opportunities across targeted offers, incentives, and advertising. What You’ll Do Set the product direction. Own the roadmap for merchant pricing products and platform capabilities, prioritizing merchant needs, consumer value, and business impact. Build products merchants adopt. Turn merchant insights into intuitive financing solutions. Partner with Commercial and Product Marketing to define the value proposition, launch products, and grow adoption. Connect pricing to consumer experiences . Make financing offers clear and compelling across the shopping journey, and evolve capabilities to support personalized offers, incentives, advertising, and market expansion. Lead complex product decisions. Align partners on tradeoffs across consumer experience, risk and Affirm’s business goals. Bring clear recommendations to senior leaders and drive decisions through execution. Own measurable results. Lead discovery, experimentation, and iteration

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About The Role As a Senior Product Manager on Affirm’s Credit & Pricing team, you’ll build products that help merchants turn flexible payments into measurable business growth. You’ll own the strategy for merchant pricing products and the platform capabilities behind them, helping businesses offer compelling financing, improve conversion, and generate incremental sales, while balancing merchant payment acceptance costs with sustainable economics for Affirm. This role combines B2B product leadership with consumer product intuition. You’ll work directly with commercial teams and merchants to understand their growth objectives and economics, translate complex pricing capabilities into intuitive products, and bring new solutions to market. You’ll also partner across teams to connect pricing with how consumers discover and choose financing, while shaping future opportunities across targeted offers, incentives, and advertising. What You’ll Do Set the product direction. Own the roadmap for merchant pricing products and platform capabilities, prioritizing merchant needs, consumer value, and business impact. Build products merchants adopt. Turn merchant insights into intuitive financing solutions. Partner with Commercial and Product Marketing to define the value proposition, launch products, and grow adoption. Connect pricing to consumer experiences . Make financing offers clear and compelling across the shopping journey, and evolve capabilities to support personalized offers, incentives, advertising, and market expansion. Lead complex product decisions. Align partners on tradeoffs across consumer experience, risk and Affirm’s business goals. Bring clear recommendations to senior leaders and drive decisions through execution. Own measurable results. Lead discovery, experimentation, and iteration

About the Team Our US Marketplace Strategy & Operations team is responsible for building, scaling and improving the way in which we provide Restaurant delivery. We build our restaurant selection, test 0 → 1 products to give merchants more opportunity to delight their consumers, and optimize ways to improve our marketplace to increase the return on investment our partners gain from partnering with DoorDash. This team focuses on all things Restaurants ranging from selection, to merchandising, to consumer strategy, to leveraging our logistics network in new ways, to so much more! About the Role We are seeking a Senior Associate to join our Marketplace Strategy & Operations team, with a focus on Restaurant Growth. This team is dedicated to growing our restaurant marketplace by launching new selection, enhancing in-app merchandising, helping negotiate new merchant partnerships, and commercializing products that help our restaurant partners grow their businesses on DoorDash. In this role, you will be focused on identifying and executing the most promising ways to grow marketplace revenue while deepening DoorDash’s partnership with its restaurant partners. The ideal candidate will possess a growth mindset, strong analytical skills, and a deep sense of ownership. If you're excited about launching 0 to 1 projects, solving customer challenges, working in fast-paced environments, and managing a marketplace business line with broad impact, this role is for you. We operate in a hybrid model, balancing in-person collaboration with remote work. You’re excited about this opportunity because you will… Have Ownership. You’ll own visible goals that drive both top-line and bottom-line performance of our core marketplace business. Collaborate. You’ll work in a highly cross-functional environment with teams like Product, Analytics, Finance, Marketing, Sales, and more. Strategize. You’ll bring new products and strategies to market, integrating new value propositions in

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Role We are looking for a Senior Product Manager who is passionate about driving the end-to-end testing experience for Adyen's global merchant base. Your team sits at the crossroads of quality of merchant’s integrations with Adyen, pre-live signaling, and testing capabilities and ensures that every merchant can validate their integration with confidence before going live. Today, your primary focus will be on payments simulation, a deeply complex domain spanning hundreds of payment methods across global markets, each with unique flows and behaviors. However, the scope of this role will rapidly expand to defining the product strategy for a holistic testing suite covering the entire Adyen platform covering not only payments but also Financial products, Uplift, Loyalty, Giving etc. You aren't just building test tooling; you are transforming a fragmented testing environment into a seamless, unified platform that gives merchants confidence to go live, faster and with higher quality integrations. Your mission spans the full testing lifecycle: from simulators and automated go-live validation to developer sandboxes, debugging tools, and AI-ready test suites. What You'll Do Own the Strategy: Define how merchants get confidence to go live on Adyen. Drive testability, accelerated feedback loops, and prescriptive guidance delivered through t

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. Overview We’re looking for a Senior Account Executive who knows how to turn complex opportunities into meaningful revenue and wants to play a key role in Breeze’s next stage of growth. You’ll own the sales cycle from first conversation through close, building relationships with high-value prospects, breaking into strategic accounts, and helping companies rethink how they move money. This is a role with real ownership and plenty of room to make your mark. You’ll have the autonomy to build your pipeline, shape your approach, and work closely with Product and Marketing to influence how we go to market. We’re looking for someone with sharp commercial instincts who can build trust quickly, navigate complex deals, and create a compelling reason for customers to choose Breeze. If you’re a builder and a closer who loves opening doors, winning meaningful business, and helping scale an ambitious fintech, we’d love to meet you. What You’ll Do Own the full sales cycle from strategic prospecting through close, building pipeline and winning high-value business across the US Break into key accounts

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. Overview Want to build products that sit at the heart of how money moves? We’re looking for a Senior Software Engineer to help build and scale the technology powering Breeze. This is a hands-on role with real ownership. You’ll tackle complex engineering challenges, ship products customers rely on every day, and help shape technical decisions as we scale. You’ll work across the stack, partner closely with Product and Design, and have plenty of white space to improve how we build. We’re looking for an engineer who combines strong technical judgment with a product mindset. Someone who moves fast, cares deeply about quality, and gets excited about turning complex payments problems into simple, reliable experiences. If you want to build, not just maintain, and have a meaningful impact on both our product and engineering culture, we’d love to meet you. What You’ll Do Build and scale the core payment systems that power Breeze, with a focus on reliability, security, and performance Ship high-quality customer experiences using React.js and modern serverless infrastructure Own meaningful featur

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. Overview We are hiring for a Senior Fraud & Risk Engineer to join our team! You will own and build the risk infrastructure that powers our payments platform. This is a highly strategic and hands-on role where you will design, implement, and scale our fraud detection systems across a diverse and growing portfolio of merchants. You’ll work across best-in-class tools like Sift and Sardine to create a multi-merchant risk engine that balances approval rates with fraud prevention. From rules architecture to model tuning and chargeback analysis, you’ll be responsible for driving measurable improvements in fraud performance. This role is ideal for someone who has built or operated fraud systems in payments or marketplaces, thrives in high-ownership environments, and wants to shape risk as a core product function at a fast-growing fintech company. Preference on a colleague who can work hybrid in our NYC office. What You’ll Do Own and evolve Breeze’s fraud risk engine, integrating Sift ML scoring and Sardine rules across all merchant categories Design and maintain a scalable rules arc

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Merchant Experience team builds the UI operating system and core experiences that power decades of growth for millions of businesses globally, enabling Stripe to be the business SaaS solution of choice for next-gen companies. We own the foundational platforms and product surfaces that merchants interact with every day - from the Stripe Dashboard to the frameworks and tooling that hundreds of Stripe engineers use to build world-class user interfaces. We're at an inflection point. AI is fundamentally changing how users interact with software, and we believe Stripe is uniquely positioned to reimagine what a merchant experience looks like in an AI-native world. At the same time, we're raising the bar on the quality and performance of everything we ship - because the millions of businesses that depend on Stripe deserve an experience that is fast, reliable, and crafted with care. What you'll do As a Senior Staff Engineer on the Merchant Experience team, you'll be a technical leader across 50+ Engineers responsible for shaping the next generation of how Stripe merchants interact with our products. You'll drive a step-function improvement in the quality and performance of our core surfaces, and help define what AI-powered merchant experiences look like at Stripe. Responsibilities Define technical strategy for merchant-facing experiences across Stripe, with a focus on quality, performance, and the integration of AI into core user workflows Lead t

At Breeze, we're building the AI-powered infrastructure layer for global commerce, making it radically simpler for businesses to sell, get paid, and operate across markets. We go far beyond traditional payment processing. Breeze combines global payments, AI, stablecoins, and a Merchant of Record-like model to take on the complexity businesses typically manage themselves, including compliance, risk, fraud, chargebacks, reconciliation, and customer support. Our goal is simple: let businesses focus on building and selling great products while Breeze handles the complexity behind getting paid. Backed by Sequoia Capital , Multicoin Capital , and The Chainsmokers , Breeze is a successful, rapidly growing, and exceptionally well-capitalized company. We have the runway to think long term while remaining early enough that every person joining today can have a meaningful impact on what we build. Overview Want to build products that sit at the heart of how money moves? We’re looking for a Senior Software Engineer to help build and scale the technology powering Breeze. As our first senior engineer in our New York City office, you will be hands-on role with real ownership. You’ll tackle complex engineering challenges, ship products customers rely on every day, and help shape technical decisions as we scale. You’ll work across the stack, partner closely with Product and Design, and have plenty of white space to improve how we build. We’re looking for an engineer who combines strong technical judgment with a product mindset. Someone who moves fast, cares deeply about quality, and gets excited about turning complex payments problems into simple, reliable experiences. If you want to build, not just maintain, and have a meaningful impact on both our product and engineering culture, we’d love to meet you. What You’ll Do Build and scale the core payment systems that power Breeze, with a focus on reliability, security, and performance Ship high-quality customer experiences using React.j

The role We’re hiring a senior, hands-on Product Manager to join WooCommerce Payments and take ownership of a defined area within our payments products and partner integrations. You’ll collaborate closely with the Head of Product, and work day-to-day with engineering, design, support, and partnerships. This role is deeply executional. You’ll spend much of your time in the work: in Linear writing and refining issues, triaging bugs and incidents, reviewing and shaping flows in Figma, creating lightweight prototypes, and writing briefs or PRDs when they’re needed. Payments at WooCommerce run at a serious scale—billions in total payment volume—and the quality of this experience directly affects merchant revenue, shopper conversion, and the success of Woo’s commercial engine. This role sits right where reliability, trust, and execution matter most. What you’ll work on Own product direction and execution for a key part of the payments product area, with clear goals, priorities, and measurable outcomes. Improve merchant and shopper experiences across onboarding, checkout, refunds and disputes, payouts, reporting, and overall reliability. Raise the quality bar by reducing failures and friction, lowering support volume, and improving product ratings and merchant trust. Use data, support signals, and merchant feedback to decide what to work on next, define success measures, and make tradeoffs explicit. Work closely with priority payments partners (including Stripe and PayPal) to improve integrations, ship changes, manage dependencies, and resolve issues. Keep stakeholders aligned through clear, direct writing and communication about progress, risks, and decisions. What we’re looking for 7+ years in product roles, with senior IC experience owning complex problem spaces and influencing cross-functional teams through clarity of communication and precision of execution. 4+ years in payments or fintech, ideally on products operating at scale; experience with large or global launch

At WooCommerce , we’re on a mission to democratize commerce. Millions of merchants around the world build their businesses with our open-source platform, and we’re scaling how we support them. Specifically, we’re scaling our B2B merchant acquisition efforts and are looking for a Senior Revenue Engineer to help build our Revenue Operations function largely from the ground up. This role goes beyond optimizing what exists today: it involves designing systems, processes, and data foundations that don’t yet fully exist, while ensuring they can scale thoughtfully over time. You’ll partner closely with Sales and Customer Success leadership as a trusted operational and analytical partner, helping establish the foundations that enable clear decision-making, effective execution, and predictable growth. This is a senior individual contributor role with significant ownership and influence. Your work will directly shape how we operate today and how we scale going forward. What You’ll Do First 90 days: Build core dashboards, identify process/data gaps, establish remediation plans. First 180 days: Create capacity and territory models, map the full tech stack and integrations, define the attribution model. First 12 months: Achieve predictable forecasting (within ±10%) and establish a scalable enablement foundation. Day to day, Week to week, Month to month Systems & Data Foundation Own vendor relationships, tools, and integrations (Salesforce, Gong, ChiliPiper, etc.). Establish data quality standards, access controls, and governance practices. Build durable dashboards and ad hoc reporting that clearly answer “where are we vs. target?” Perform ongoing process and data gap analysis, prioritizing practical improvements while keeping long-term scalability in mind. Evaluate and implement technology or process improvements to support revenue growth. CS & Sales Enablement Operationalize CS function: customer health, churn prediction, renewal workflows, escalation paths, expansion p

About the Team DoorDash Ads will become the most transparent and effective advertising channel for merchants, brands, and ad buyers/agencies of all sizes to market their offerings to engaged local audiences. We build a variety of products that are easy to use and confidently generate incremental value for advertisers, while also helping consumers discover and engage with brands they love and save money. As the analytics team our goal is to advance product development, understanding of the business, and identify opportunities for the team to drive towards our north stars. About the Role As the leader of a large, high-performing team of data scientists, you’ll own the analytics strategy for DoorDash Ads for Restaurants—one of the company’s fastest-growing and most dynamic businesses. You’ll guide a team spanning multiple levels of seniority to drive insights and decisions across a multi-sided marketplace, optimizing across consumer and merchant outcomes . In your first few months, you’ll establish clear priorities, align cross-functional partners in product, engineering, sales, and strategy, and set the analytical vision for sustainable growth. Success in this role means delivering measurable business impact, elevating the quality of analytics across the organization, and building systems that balance advertiser ROI, consumer experience, and platform health. You will report into the Senior Director of Analytics on our Ads team in our Ads & Promos organization. You’re excited about this opportunity because you will… Lead and develop a high-performing analytics team, providing mentorship, feedback, and clear career development pathways. Define and drive the analytical and product roadmap by setting measurable goals and aligning cross-functional teams around success metrics. Partner closely with product, engineering, and go-to-market teams to uncover insights, optimize funnels, and inform high-impact decisions. Apply advanced analytical methods—such as co