The Senior RMA Customer Experience Manager will work with the key customer account team leads to ensure customers have timely case updates. The position has to decide on fulfilment priority based on Service Level Agreements and track regional buffer stock. The manager needs to work with account leads to track the impact of open RMAs on customer datacenter capacity, so as to make allocation decisions. What you’ll be doing: Customer Satisfaction: Manage RMA cases and lead all aspects of replacement part fulfillment to clear the open RMA backlog per Service Level Agreements. Work with account teams to prioritize backlog in case of supply constraints. Case Management: Attend customers meeting, provide accurate and up-to-date information on case status, track of customer feedback and develop strategies to improve the overall customer experience. Metrics and Improvement: Generate case management metrics and analyze data to identify process improvement opportunities. Publish weekly status updates on open RMAs – supply commits, ready for pickup, shortage alerts. Collaboration: Work closely with quality and manufacturing teams to effectively communicate RMA updates and statuses to customer account teams. Facilitate seamless information flow between teams to provide exceptional customer support. Uptime and Buffer Stock: Track key customer installations uptime and work with planning team to maintain buffer stock near customer sites to proactively address potential supply shortages. Supply Allocation: Collaborate with production and repair factory planners to map out supply allocations for the open RMA backlog. Optimize resource allocation for timely resolution. Serve as Lead: Trainer and support for other case managers on program, process, customer interface and working internally as new programs develop for NPI and implemented into our global customer service team. What we need to see:
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NVIDIA's invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI — the next era of computing — with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, we are increasingly known as “the AI computing company”. We are looking to grow our company, and grow our teams with the smartest people in the world. What you’ll be doing: You will work with ground breaking technologies for the Tegra SoC and various NVIDIA embedded platforms Implement power and thermal management software features in Linux Kernel and user space Collaborate with power architects, hardware and software engineers on platform power estimation and optimization Optimize the software stack to improve performance, efficiency, and responsiveness for edge AI and robotics use cases. Focus on improving compute and memory utilization, reducing latency and power consumption, and tuning system-level performance to deliver reliable and scalable AI workloads across demanding real-world edge environments. What we need to see: MS in CS, CE, EE, Systems Engineering or related software/hardware engineering major, or equivalent experience 8+ years of software development experience with a significant focus on Linux Excellent C programming/debugging skills within Linux kernel and user space software Background with working on embedded systems and ARM processor specific System-level debugging experience and problem-solving skills Excellent communication skills Ways to stand out from the crowd: Understanding of the Linux power and thermal management features (schedule
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. In this position, you will work and support the efforts of groups such as Design Engineering, Product Engineering, Process Integration, Probe, and Assembly to proactively design products that optimize all manufacturing functions and assure the best cost, quality, reliability, time-to-market, and customer happiness. How To Qualify: B.S.EE degree with + 2 years of experience M.S.EE degree with 1+ years of experience. Coursework in CMOS Circuit Design and VLSI Coursework that included crafting the physical layout of circuits Knowledge and experience using Cadence Virtuoso Excellent problem-solving and analytical skills A self-motivated, hard-working team player who enjoys working with others. Good communication and documentation skills Drive innovation into the future Memory generation with a dynamic work environment. What Sets You Apart: Knowledge of layout synthesis and place and route techniques Experience with LVS and DRC tools such as Calibre Utilize AI-Enabled tools to assist in layout floor planning, place and route Standard cell construction and analog layout techniques Having an innovative approach that is open to improving upon any of our processes or products. As a world leader in the semiconductor industry, Micron is dedicated to your persona
NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. At NVIDIA, we're not just transforming the world of computer graphics and AI; we're setting the stage for the future of autonomous driving. As a Lead Safety Architect, you will be at the forefront of our autonomous vehicle technology, ensuring its safety at scale. You will collaborate with the most innovative engineers and technologists to integrate safety measures into our latest DRIVE products. This role is paramount in achieving and exceeding NVIDIA's high safety standards, making your work both exciting and impactful! What you’ll be doing: Representing NVIDIA’s functional safety strategy and architectures to the customer Working closely with customers to understand their functional safety requirements and system architectures and feeding those back into the development teams Assisting customers to safely integrate and validate our products in their systems and vehicles Supporting customer facing safety collateral Tailoring functional safety platforms and safety analyses for strategic customers You will be working closely with safety management, solution architects, sales and technical marketing teams to deliver state of the art products
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a TSE Module Test Equipment Engineer at Micron Technology, Inc., we are looking for an active and innovative team member who is responsible for the development, improvement, and qualification of new and existing equipment, hardware, software, and processes. You will work closely with key representatives from Manufacturing, Test, Process, Equipment, and other cross-functional teams to specify, develop, optimize, integrate, and qualify manufacturing systems. You will provide direction and assistance, both locally and internationally, to enable new technologies, reduce overall cost, improve yield, reliability, safety, equipment efficiency, and utilization, while driving product quality and continuous improvement initiatives. You will be responsible for aligning and enhancing manufacturing capability and performance, implementing global business processes, and leveraging worldwide resources to effectively deploy Best Known Methods (BKM). In addition, candidates are expected to demonstrate AI proficiency and adopt AI-enabled ways of working, where applicable, to improve productivity, accelerate problem-solving, enhance decision-making, automate routine tasks, and drive operational excellence across engineering and manufacturing processes. A continuous learning mindset toward emerging AI technologies is highly desirable. Responsibilities Responsible for Test TOR (Tool of Records) equipment sites' support, evaluation, solving and installation <
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Senior/Staff/Principal Engineer and Member of the Technical Staff in the Procurement and Operations Central Teams (PROCT) and Advanced Development Team (ADT), you will primarily focus in the early maturity phase of new products as they transition from technology development centers to our high-volume manufacturing sites. Your contributions to our team will support innovation and enable improvements in product yield, quality and cost reduction that are vital to enable our manufacturing strategy. We are looking for outstanding candidates experienced with semiconductor process development/optimization, hardware and supplier management, and an understanding of NAND & DRAM integration to contribute and grow with our organization. Good organization skills and the ability to work independently or in teams is a must and because this role is essential to the success of Micron's products it will require international travel to Micron manufacturing and technology development sites. Responsibilities Collaborate with Technology Development (TD) on future technology requirements and model of record requirements to ensure manufacturing roadmap is aligned with the forward technology path Partner with TD and Manufacturing on supplier engagement to ensure resources meet Micron's strategic objectives. Collaborate with Manufacturing as new products are introduced to improve performance and enable customer qualification. Connect with corporate EHSS and site Process Hazard Analysis engine
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Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity The Senior Growth Manager will own local growth strategy and end-to-end program delivery across product go-to-market, customer growth, and priority segments, including advanced traders and VIPs. This is a hands-on senior individual contributor role responsible for translating business and product priorities into coordinated growth initiatives and measurable commercial outcomes. The role will act as the key local stakeholder for global Performance Marketing and Lifecycle teams while working closely with Product, Relationship Management, Data, Marketing, and other regional and global stakeholders. What You'll be Doing Own local product and lifecycle marketing initiatives end to end, from strategy and positioning through execution, journey optimization, and performance reporting . Lead product marketing and go-to-market programs for priority products, defining positioning, target segments, customer journeys, value propositions, messaging, and adoption metrics . Develop full-funnel lifecycle strategies for advanced traders, VIPs, high-value customers, and other priority segments, driving activation, feature adoption, retention, monetization, and lifetime value . Design customer lifecycle, loyalty, reward, engagement, and
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential with Data & AI. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology and careers to the next level. We're hiring for a Senior Director of Analytics Engineering to join our Data, Analytics, and AI organization (DAA), reporting directly to the Chief Data & Analytics Officer. You will lead a team of 20+ Analytics Engineers that build and operate the pipelines behind Snowflake's revenue, bookings, people analytics, and go-to-market reporting within our governed data platform. This role has an in-office requirement — you must be able to work out of our Menlo Park office a minimum of 3 days a week. In This Role You Will Lead and grow the Analytics Engineering organization: Manage through your direct reports (team leads/managers), setting priorities and technical strategy across the team. Drive Snowflake’s internal data transformation: Lead your teams' ongoing work to create an AI ready data foundation, with an emphasis on documentation, contracts, context, and governance. Own Snowflake’s internal analytics agents: Build, improve, and maintain general purpose analytics agents - and underlying context an
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Sales Engineer, Enterprise to join our team. This is a Hybrid (Gurgaon) role, reporting to the Senior Manager, Sales Engineering in the SE India department. You will join a global group of professionals passionate about driving a secure, cloud-enabled digital future as a leader in cloud security. You will demonstrate the power and agility of cloud transformation by aligning with regional leadership and engineering to deliver strategic solutions that solve complex customer challenges. What you’ll do (Role Expectations) Provide technical thought leadership and advice to enterprise customers on how to transform their digital experience Take total ownership of the technical sale and associated processes Identify and qualify technical opportunities while developing and maintaining trusted advisor relationships with key customer stakeholders Deliver impactful sales pitches, technical presentations
Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role As a Senior IAM Engineer on the Security team, you will set the standard for identity and access across Verkada, owning how access is defined, granted, reviewed, and revoked throughout our infrastructure. From codifying identity boundaries in Terraform and Rego to driving least privilege across AWS roles and policies on zero trust principles, your work will turn access management from a manual ticket queue into a self-service system powered by scripts and agentic workflows. What You'll Do Manage identity and access infrastructure as code in Terraform, with peer-reviewed change control, drift detection, and policy-as-code. Advance zero trust controls for engineering access: short-lived credentials, just-in-time elevation, and the elimination of standing privilege. Own the access lifecycle for both human and non-human identities: join
The Shift Engineer - Automation is responsible for ensuring the efficient and continuous operation of the MSEL module line through stabilization initiatives, effective team building, and optimized spare management. This role focuses on maintaining high equipment availability for production while fostering a culture of safety and sustainability within the organization. By leveraging SAP-PM tools and implementing best practices, the Shift Engineer contributes to the overall operational excellence and productivity of the cluster. Source: Adani Group | Job ID: 58559
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