Senior Platform Manager Jobs

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our product platform in these markets. Specifically we are investing in a new team to support our customers in improving labour management. This is a key customer request and includes earned wage access, tip/gratuity management, and payroll tools. We are seeking a senior product manager to own this strategy and enable our customers to attract and retain employees in their restaurants. You will work closely with engineering, business development, operations, and marketing partners to deliver innovative, reliable, and scalable capabilities that help our customers with the most important but also complex part of their business. In this highly visible role, you will have a direct impact on how Toast serves customers in new markets A day in the life (Responsibilities) Champion field research & validation: Spend time with customers in all markets to learn opportunities to improve the experience both as a restaurant employee and as a restaurant managing labour. Form a perspective on build versus partner. Define, prioritize, and deliver a roadmap initiatives that improve the value proposition of Toast by supporting critical labour operational workflows Align Engineering, Security, Data, Research, Design, Care/Onboarding, and GTM partners to de-risk delivery and adoption of new features in the employee management space. Define and track key metrics and KPIs to measure ROI of roadmap initiatives and prioritize projects across markets. Define pricing, packaging, and go-to-market strategy with Product Marketing, Sales, and Operations; identify commercial models that fit restaurants of different sizes. What you'll need to thrive (Requirements) ~5+ years shipping compl

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our product platform in these markets. Specifically we are investing in a new team to support our customers in improving labour management. This is a key customer request and includes earned wage access, tip/gratuity management, and payroll tools. We are seeking a senior product manager to own this strategy and enable our customers to attract and retain employees in their restaurants. You will work closely with engineering, business development, operations, and marketing partners to deliver innovative, reliable, and scalable capabilities that help our customers with the most important but also complex part of their business. In this highly visible role, you will have a direct impact on how Toast serves customers in new markets A day in the life (Responsibilities) Champion field research & validation: Spend time with customers in all markets to learn opportunities to improve the experience both as a restaurant employee and as a restaurant managing labour. Form a perspective on build versus partner. Define, prioritize, and deliver a roadmap initiatives that improve the value proposition of Toast by supporting critical labour operational workflows Align Engineering, Security, Data, Research, Design, Care/Onboarding, and GTM partners to de-risk delivery and adoption of new features in the employee management space. Define and track key metrics and KPIs to measure ROI of roadmap initiatives and prioritize projects across markets. Define pricing, packaging, and go-to-market strategy with Product Marketing, Sales, and Operations; identify commercial models that fit restaurants of different sizes. What you'll need to thrive (Requirements) ~5+ years shipping compl

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is seeking a hands-on Senior Manger, Partner Sales to lead the AMER business. This is not a "management-from-afar" role. We need a hands-on, battle-tested leader who will be in the trenches with their team and our Account Executives (AEs) - coaching them on how to nurture, mature, and close new business through the power of the channel. You will lead the charge in a maturing environment, turning ambiguity into execution and evidencing progress over perfection. What you'll do Your mission is to accelerate New Relic’s partner sales business with channel partners including VAR, GSI and regional specialists. You will build a team of hunters to overlay the AMER sales team to drive Partner Sourced ACR and launch revitalized sales motions such as MSP and leverage regional services partners to ramp consumption. Key Responsibilities The ACR Engine: Primary accountability for driving Partner Sourced ACR across North America and LATAM. You will ensure the channel is a consistent and predictable contributor to AMER’s growth. Deal Orchestration: Act as the "Deal Maker." You will personally support your team and the direct sales organization to mature partner-led opportunities from discovery to close. In-the-Trenches Mentorship: We don't want a reporter; we want a coach. You will spend your time upskilling your team on deal mechanics, partner positioning, and cross-functional alignment. Sales Alignment: Build a "one-team" culture between the Channel organiza

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Technical Success Manager (TSM) to join our US Public Sector team. This is a Remote role, reporting to the Manager of Technical Success Management in the Customer Success department. This role supports accounts across the United States and candidates should be willing to work in the Eastern or Central Time Zone. Some travel to customer sites may be required. At Zscaler, Customer Success is a global, customer-obsessed team that delivers high-impact experiences from initial deployment through the full customer lifecycle, combining deep technical expertise, data-driven insights, and hands-on partnership to support a portfolio of accounts across the US Federal Government. What you’ll do (Role Expectations) Drive adoption and value realization by aligning Zscaler solutions to customer business goals, tracking adoption milestones, and monitoring health metrics Own customer relationships throug

Senior Engineering Manager – AI CoE About Redwood Redwood Software helps the world's largest enterprises automate mission-critical business processes. Our platforms support complex enterprise workloads across ERP systems, business applications, cloud infrastructure, and on-premises environments. Redwood is building reusable AI infrastructure, agentic capabilities, developer tools, and platform services that enable enterprise-ready AI features across its product portfolio. Role Mission As a Senior Engineering Manager, you will lead the engineering team responsible for delivering Redwood's shared AI platform and agentic capabilities. You will translate the AI strategy into an executable engineering roadmap, build a high-performing team, and ensure the delivery of secure, scalable, observable, and commercially valuable AI systems. The role requires sufficient technical depth to guide architecture and challenge engineering decisions while remaining accountable for people's leadership, execution, team health, and delivery outcomes. Key Responsibilities Lead one or more engineering teams responsible for AI platform services, agentic capabilities, developer tools, and product integrations. Translate business and product priorities into a clear engineering roadmap, delivery plan, and team-level objectives. Recruit, onboard, manage, and retain engineers with the skills required to build production-grade AI and agentic systems. Establish clear ownership, performance expectations, decision-making responsibilities, and development plans across the team. Drive predictable execution through effective planning, dependency management, risk identification, and operational readiness. Partner with senior individual contributors to guide architecture and technical direction without becoming a bottleneck for engineering decisions. Ensure consistent engineering practices across AI evaluation, observability, model gover

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The AI Deployment team is the tip of the spear in getting Altana's platform into production inside our customers' businesses. We own the path from signed contract to realized value: standing up integrations, deploying agentic AI into the customer's existing business processes, and making sure the insight we deliver actually changes decisions on the customer's side. We are a delivery organization with a technical core. We work directly with customer stakeholders — from trade compliance analysts to enterprise IT — and we work just as closely with Altana's engineering, data science, and product teams to translate what we learn in the field into what gets built next. This role leads that team. You Will Lead and grow a team of AI Deployment Engineers Hire, coach, and grow a team of AI Deployment Engineers — set expectations, give direct feedback, and develop careers Own team capacity and staffing across a portfolio of customer implementations, matching engineers to accounts by skill, delivery risk, and development goals Establish the team’s operating rhythm — planning, reviews, and retrospectives that keep multiple implementations on track at once Build a culture of ownership, technical rigor, and adoption-focused delivery, where “done” means the customer is using it in their process, without us in the room Create the conditions for the team to move fast safely: shared playbooks, reusable tooling, and clear standards for deploying agentic systems in production Own the mission across your portfolio Own delivery outcomes across every account your team touches: agentic AI in production, adoption, and changing decisions on the customer's side Set and defend the roadmap across implementations — sequencing by customer value and delivery risk, and making explicit cal

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The AI Deployment team is the tip of the spear in getting Altana's platform into production inside our customers' businesses. We own the path from signed contract to realized value: standing up integrations, deploying agentic AI into the customer's existing business processes, and making sure the insight we deliver actually changes decisions on the customer's side. We are a delivery organization with a technical core. We work directly with customer stakeholders — from trade compliance analysts to enterprise IT — and we work just as closely with Altana's engineering, data science, and product teams to translate what we learn in the field into what gets built next. This role leads that team. You Will Lead and grow a team of AI Deployment Engineers Hire, coach, and grow a team of AI Deployment Engineers — set expectations, give direct feedback, and develop careers Own team capacity and staffing across a portfolio of customer implementations, matching engineers to accounts by skill, delivery risk, and development goals Establish the team’s operating rhythm — planning, reviews, and retrospectives that keep multiple implementations on track at once Build a culture of ownership, technical rigor, and adoption-focused delivery, where “done” means the customer is using it in their process, without us in the room Create the conditions for the team to move fast safely: shared playbooks, reusable tooling, and clear standards for deploying agentic systems in production Own the mission across your portfolio Own delivery outcomes across every account your team touches: agentic AI in production, adoption, and changing decisions on the customer's side Set and defend the roadmap across implementations — sequencing by customer value and delivery risk, and making explicit cal

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. ABOUT THE ROLE Snowflake’s product experience is how customers engage with our data and AI platform. As the Senior Product Manager for Horizontal UI Experiences, you will improve the quality, speed, consistency, and reach of Snowflake’s UI experience across the workflows and shared UI capabilities customers rely on every day. You will own a focused, cross-product charter spanning core customer journeys, UI platform components, design systems, performance, accessibility, and global readiness. You’ll partner closely with engineering, design, and product teams to turn customer needs into a clear roadmap and measurable improvements. AS A SENIOR PM AT SNOWFLAKE, YOU WILL: Own the product strategy and roadmap for horizontal UI experiences, balancing customer needs, product quality, technical constraints, and business impact. Improve end-to-end experiences across login and authentication, the homepage, and core customer journeys. Partner with design and engineering to evolve shared UI capabilities, including the design system and personalization, so experiences feel coherent across products. Drive improvements to performance and product latency, working with engineering teams to identify the highest-impact opportunities and measure progress. Make Snowflake work for more customers

Zoox is looking for an experienced technical program manager on our Advanced Hardware Manufacturing Operations team to support development of manufacturing capacity for hardware assemblies used on our autonomous vehicle platform. This is a high visibility, strategic and technical role driving complex manufacturing capacity upgrades and expansion. In this role you will plan and own multiple capital expenditure (CapEx) projects from early concepts through final commissioning, supporting manufacturing of critical subassemblies on both current and next-generation vehicle platforms. You will partner with internal Zoox engineering teams and external partners to develop the capacity to deliver these key pieces of our autonomy hardware stack to the fleet at scale. In this role you will Manufacturing Project Lifecycle Management: Drive the planning, detailed engineering design, and execution for complex manufacturing facility upgrades and line implementation. External Partner Interface: Act as the primary technical liaison, managing relationships, schedules, and deliverables with both equipment integrators and engineering partners. Cross-Functional Integration: develop project level RASICs and build strong relationships across Manufacturing, Hardware, Facilities, Program Management and Supply Chain. Communication: Lead and prepare updates for department, program steering team and leadership level meetings. CapEx & Risk Mitigation: Own integrated program schedules from design through equipment installation and commissioning. Track capital expenditure budgets and proactively resolve critical path risks to ensure seamless operational readiness. Qualifications BS/MS in Industrial, Mechanical, Manufacturing Engineering, or a related discipline. 8+ years of TPM or operations experience, wi

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box's partner ecosystem is one of our most powerful growth levers — and we're looking for someone hungry to help build it. As a Senior Manager for AI Partnerships, you'll be on the front lines of identifying and activating the next wave of technology partners, from early-stage startups to emerging AI companies, and getting them to build on and integrate with Box. This is a high-visibility, high-impact role for someone who wants to build relationships across the AI landscape, launch innovative partnerships, and scale an ecosystem. You'll join a team that moves fast, thinks creatively, and genuinely loves what they do. If you're the kind of person who gets energized by engaging with people, loves learning about new technology, and wan

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Senior Manager, Service Operations & Excellence will own and optimize the systems, workflows, and digital tools that power CLEAR’s Member Care organization. Reporting to the Senior Director, Member Care, you’ll connect frontline insights with Product and Technology capabilities to reduce friction, improve agent efficiency, and deliver better experiences for CLEAR Members. What you'll do: Own and continuously optimize the Member Care technology ecosystem, including Zendesk, conversational AI, automation, routing, workflows, and business rules, balancing hands-on execution with the longer-term tooling roadmap Serve as the primary operational partner between Member Care and Product, Engineering, and Business Operations, translating frontline feedback and contact drivers into prioritized system, product, and workflow improvements Drive performance of automated and conversational AI experiences by monitoring intent accuracy, resolution quality, escalation paths, and workflow effectiveness and identifying opportunities to improve true inquiry resolution Lead operational readiness for new products, policies, features, and company initiatives, ensuring Member Care tools, workflows, processes, and teams are prepared for seamless implementation Identify and resolve operational friction through data analysis, targeted pilots, and workflow testing, creating a closed feedback loop with frontline teams and scaling improvements that increase efficiency and strengthen the Member experience How you'll measure success: Improvement i

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Senior Manager Customer Success – Healthcare will own and execute CLEAR’s healthcare customer success strategy, driving long-term value, adoption, and expansion across our partner ecosystem. What you’ll do: Own and drive CLEAR’s customer success strategy across healthcare partners, ensuring strong adoption, retention, and expansion of CLEAR’s identity solution Own and execute customer success strategies that drive adoption, retention, expansion, and measurable customer outcomes Establish and deepen executive-level relationships across healthcare organizations, positioning CLEAR as a trusted, strategic partner Partner cross-functionally with Business Development, Product, Technology, and Operations to shape and deliver scalable, high-impact customer experiences Lead end-to-end lifecycle management across complex healthcare implementations, from solution design and contracting through execution and ongoing optimization How you’ll measure success: Performance against renewals, contract expansion, and revenue growth across healthcare partners Product adoption, utilization, and successful rollout of new healthcare use cases Partner satisfaction, retention, and executive-level engagement Operational excellence across implementations, including on-time delivery and scalability What you're great at: 6+ years of experience in customer success, partnerships, consulting, or related roles, with significant experience in healthcare Proven track record of driving measurable customer and revenue outcomes Deep understanding of the hea

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Senior Manager, PreCheck Distribution & Growth will drive the expansion and performance of CLEAR’s TSA PreCheck® enrollment footprint outside of our airport network. Reporting to the Director, Government Enrollment Services, you will manage the growth and distribution strategy for CLEAR’s out-of-airport enrollment network, building new channels and partnerships while maximizing the performance of existing partners. What you'll do: Develop and execute CLEAR’s out-of-airport PreCheck distribution strategy, building a 12-18 month roadmap to expand enrollment capacity across new geographies, channels, and operating models Own the full lifecycle of new distribution partnerships, including identifying and sourcing opportunities, evaluating business cases, negotiating commercial terms, contracting, and supporting successful launches Lead strategic relationships with existing distribution partners, including ongoing partner management, business reviews, performance management, and identification of expansion and optimization opportunities Collaborate cross-functionally with Operations, Marketing, Product, Finance, Legal, and other stakeholders to improve partner performance, enrollment economics, and the customer experience Drive growth across retail, corporate, and other emerging distribution channels while owning the performance and profitability of CLEAR’s out-of-airport PreCheck distribution footprint How you'll measure success: Growth and profitability of CLEAR’s out-of-airport PreCheck distribution network Expansion

InMobi (Corporate) InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. Overview of the role: The Enterprise Publisher Partnerships team sits within the broader Supply organization at InMobi and plays a pivotal role in driving strategic growth across our advertising exchange. This team manages direct relationships with media owners across app, web, and CTV environments to maximize monetization through diverse integration methods and high-quality demand. Based in London, this is a hi

InMobi (Corporate) InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. About InMobi InMobi is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses, including independently operated consumer platform Glance, InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned an