About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Agent Product Engineering team at Decagon deploys mission-critical AI agents to our customers that impact millions of users and directly drive Decagon’s growth. You will build on our industry-leading AI agent platform, collaborate directly with customers and use your own creativity to devise long-term, scalable solutions. Our mission is to deliver magical support experiences — AI agents working alongside human agents to help users resolve their issues. About the Role On the Agent Product Engineering team, you’ll have complete ownership and autonomy in building and shipping best-in-class AI agents, from initial implementation through continuous iteration. You’ll work directly with leaders across industries like finance, healthcare and hospitality, solving their users’ needs with reliable and intuitive AI agents. Engineers here own their work end-to-end and are trusted to make a real impact. This role is for someone who dives deep into complex system challenges and builds elegant s
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About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Agent Product Engineering team at Decagon deploys mission-critical AI agents to our customers that impact millions of users and directly drive Decagon’s growth. You will build on our industry-leading AI agent platform, collaborate directly with customers and use your own creativity to devise long-term, scalable solutions. Our mission is to deliver magical support experiences — AI agents working alongside human agents to help users resolve their issues. About the Role On the Agent Product Engineering team, you’ll have complete ownership and autonomy in building and shipping best-in-class AI agents, from initial implementation through continuous iteration. You’ll work directly with leaders across industries like finance, healthcare and hospitality, solving their users’ needs with reliable and intuitive AI agents. Engineers here own their work end-to-end and are trusted to make a real impact. This role is for someone who dives deep into complex system challenges and builds elegant s
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team When a Fortune 500 C-suite brings in Decagon, they are not buying a support tool. They are buying a transformation of how their customers experience their brand, end to end. Agent Product Managers are the people they trust to make that transformation real. Your counterpart is the C-suite, and what they are asking you to transform is their entire customer experience. You define the roadmap, the frameworks, and the decision-making models that make a top-down transformation feel safe to bet on. You hold that relationship from the first pre-sales conversation through the life of the account. The work compounds in a way most roles don't. Every flagship deployment you lead feeds directly into our playbooks and raises the quality of every build that follows. Hard-won lessons on your accounts become leverage across the whole company, and the IP you create outlives any single agent. These are the largest, most complex enterprises in the market. The ones that require deep customization, real j
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is looking for a Senior Solutions Engineer , a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems. Your background looks something like this 4-6 years of customer facing experience in a sales engineering (pre-sales) role Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer Create and architect generative AI experiences for our customer’s end users Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value Communicate complex technical concepts clearly to diverse stakeholders, includi
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Agent Platform team builds the runtime and model orchestration layer that powers Decagon’s agents in production. This is the orchestration layer that turns workflows, tools and guardrails into a reliable, low-latency, and delightful experience for end users. At the core of this work is the agent harness: the routing, execution logic, tool orchestration, and control-plane systems that determine how an agent behaves in a live conversation. The team owns the full execution lifecycle of each conversation—from selecting workflows and orchestrating multiple models (e.g., router/planner/supervisor patterns), to coordinating tool calls, enforcing safety constraints, and communicating back to the user. The team operates across both real-time systems (e.g., voice interactions with strict latency requirements) and longer-horizon execution (supporting more complex reasoning and workflows). Our research shows that an agent’s task execution reliability increasingly depends on the orchestration
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is looking for a Senior Solutions Engineer , a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems. Your background looks something like this 4-6 years of customer facing experience in a sales engineering (pre-sales) role Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer Create and architect generative AI experiences for our customer’s end users Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value Communicate complex technical concepts clearly to diverse stakeholders, includi
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team When a Fortune 500 C-suite brings in Decagon, they are not buying a support tool. They are buying a transformation of how their customers experience their brand, end to end. Agent Product Managers are the people they trust to make that transformation real. Your counterpart is the C-suite, and what they are asking you to transform is their entire customer experience. You define the roadmap, the frameworks, and the decision-making models that make a top-down transformation feel safe to bet on. You hold that relationship from the first pre-sales conversation through the life of the account. The work compounds in a way most roles don't. Every flagship deployment you lead feeds directly into our playbooks and raises the quality of every build that follows. Hard-won lessons on your accounts become leverage across the whole company, and the IP you create outlives any single agent. These are the largest, most complex enterprises in the market. The ones that require deep customization, real j
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team Read more about the research team's work here: https://decagon.ai/blog/introducing-decagon-labs The Research team develops the model and decision-making stack that powers Decagon’s conversational agents for enterprise support. We research, adapt, and implement state-of-the-art techniques in model training, prompting, orchestration, and evaluation in order to make our agents more accurate, robust, and efficient in real-world deployments. Our goal is to push the frontier of applied conversational AI: agents that reliably understand nuanced intent, track long context, and take the right actions under uncertainty. We measure success the way customers feel it: higher resolution rates, better user satisfaction, and consistent behavior at scale. About the Role As a Senior Research Engineer, you’ll be responsible for building industry-leading conversational AI models that power Decagon’s agent, and taking them all the way from idea to production. You’ll own multi-quarter initiatives that pus
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is looking for a Senior Solutions Engineer , a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems. Your background looks something like this 4-6 years of customer facing experience in a sales engineering (pre-sales) role Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer Create and architect generative AI experiences for our customer’s end users Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value Communicate complex technical concepts clearly to diverse stakeholders, includi
Qui sommes-nous? Artefact est une nouvelle génération de cabinet de conseil spécialisée en Data dont plus de 1300 employés répartis sur 15 pays ont pour mission d’accompagner la transformation chez nos clients. Nous offrons une large gamme de solutions data-driven, que nous adaptions aux besoins spécifiques de nos clients, que ce soit des projets IA pour l'automatisation des process internes à chaque étape de leur chaîne de valeur, la création d'expériences consommateurs innovantes et personnalisées, le conseil en stratégie data et marketing digital jusqu'à la gestion du mix-média et plus encore ! La performance de nos services data repose sur une réelle expertise technologique en Intelligence Artificielle et des compétences métiers acquises auprès de plus de 1000 clients dans le monde, tels que AccorHotels, Orange, Carrefour, Engie, Emirates, Deutsche Telekom, Monoprix… La force d'Artefact repose sur un mix unique d'atouts: une connaissance des technologies de pointe en data, des méthodes agiles permettant de délivrer très rapidement les projets et des équipes composées des meilleurs experts dans leurs domaines (business consultants, data analysts, data scientists, ingénieurs data…). Responsabilités principales : Définition de stratégie autour de la Data et de l’IA Accompagner la transformation data de nos clients C-Levels dans leurs différents domaines d'activité : COMEX, marketing, digital, supply-chain, opérations, customer support, IT, etc. Faire preuvre d’agilité intellectuelle et de rigueur pour piloter des projets à haute valeur stratégique pour nos clients en vous appuyant sur l'expertise et les offres d'Artefact: Stratégie Data et IA Business case et valorisation (topline, bottomline, CSR, …) Gouvernance de la donnée & Operating Model Cadrage et déploiement de Cas d’usages data et IA Culture, gestion du changement & adoption autour de la data et IA Missions : Le Senior Data Consultant pilote, avec une large autonomie, des p
Présentation du poste : Au sein de l'équipe Data Science d'Artefact, vous rejoignez une communauté d'experts en Data & IA intervenant auprès de grands comptes mondiaux. Dans un contexte de forte accélération autour de la GenAI et du Machine Learning, vous jouez un rôle clé dans la conception, la livraison et le passage à l'échelle de solutions IA à fort impact business. Ce qu’on attend de vous : En tant que profil Senior, vous garantissez l'excellence technique sur vos projets (robustesse, MLOps, passage en production) tout en servant de référent auprès de nos clients. Vous jouez un rôle moteur dans l'équipe en mentorant des Data Scientists plus juniors et en participant au développement d'accélérateurs internes. Vos missions : Piloter la livraison de projets IA de bout en bout : du cadrage des cas d'usage avec les équipes métier jusqu'à la mise en production de solutions ML ou GenAI mesurables. Concevoir des architectures et pipelines IA robustes et scalables en appliquant les meilleures pratiques de Software Engineering et de MLOps (tests, déploiement, maintenabilité). Servir de conseiller de confiance auprès des clients : vulgariser les approches IA de façon claire et pragmatique, évaluer la faisabilité, les risques et le ROI. Mentorer et faire monter en compétences les Data Scientists juniors à travers des retours constructifs, des revues de code et du coaching au quotidien. Contribuer au développement de l'expertise interne : créer des outils/accélérateurs réutilisables, animer des ateliers de partage et maintenir une veille technologique active. Explorer et appliquer des techniques IA avancées pour résoudre des problématiques complexes et non défrichées. Profil recherché : Expérience & Mindset : 3 ans ou plus d'expérience concrète dans le développement et le déploiement de solutions Data/IA en environnement Cloud. Expertise Technique : Solides compétences en Machine Learning appliqué, IA Générative, ainsi qu'une maîtrise des principes de Software Engin
Programmeur moteur senior Responsabilités: Être une personne avant-gardiste qui aime concevoir de nouvelles architectures/fonctionnalités techniques tout en résolvant des problèmes complexes à travers le moteur et la pile technologique. Gérer et maintenir notre moteur de base tout en aidant aux intégrations d'Epic Games et d'autres fournisseurs. Contribuer au développement de systèmes de bas niveau tels que le streaming, la sérialisation générique, et plus encore. Assumer la responsabilité et résoudre les problèmes liés aux performances (ex. CPU, GPU, mémoire, temps de chargement) à l'aide de profileurs et d'autres outils de mesure. Se tenir informé des développements technologiques et des avancées dans l'industrie du jeu vidéo. Utiliser des outils d'IA/LLM pour accroître la productivité. Qualifications : Baccalauréat en informatique ou dans un domaine connexe. Minimum de 8 ans d'expérience dans l'industrie du jeu vidéo avec 1 titre AAA multiplateforme publié. Minimum de 3 ans d'expérience dans le développement de jeux avec Unreal Engine. Solides compétences en communication écrite et verbale. Expert en C++ (C++17 est un atout). C# est un atout. Maîtrise de la programmation multithread et solide compréhension de ses principes. Une solide compréhension des modèles de conception et des conteneurs est indispensable. Capacité à profiler et analyser le code et à l'optimiser pour répondre aux exigences de performance et de mémoire. Nous recherchons un généraliste aux compétences polyvalentes. Avoir une spécialisation pertinente (ex. en rendu, maillage de navigation ou recherche de chemin) est un atout majeur. Une expérience dans l'intégration de code/contenu entre les systèmes de contrôle de version (serveurs internes/externes) est requise. Capable de travailler de manière indépendante et efficace, en respectant des délais raisonnables. Pourquoi nous pourrions être la compagnie parfaite pour toi: Nous offrons l’expérience unique de faire partie de la création d'une nouvel
SOBRE A CAPCO A Capco é uma consultoria global de tecnologia e negócios, focada no setor de serviços financeiros e energia, somos apaixonados por ajudar nossos clientes, temos 40 escritórios nas Américas, Europa e Ásia-Pacífico! Se criatividade e inovação são sua paixão, a Capco é ideal para você. Vamos te apoiar e ajudar a acelerar sua carreira! Principais responsabilidades Projetar, desenvolver e manter mappings, mapping tasks e taskflows utilizando Informatica IDMC/CDI; Desenvolver pipelines de ETL/ELT para integração de diferentes fontes e destinos; Implementar processos de ingestão, transformação e distribuição de dados; Desenvolver SQL de média e alta complexidade para transformação, análise e validação de dados; Utilizar Python para automações, integrações, validações e processamento de dados; Implementar parametrização e componentes reutilizáveis em pipelines IDMC; Realizar troubleshooting e análise de causa raiz de falhas em processos de integração; x Implementar mecanismos de tratamento de erros, logging, restart e recuperação de processos; Realizar performance tuning e otimização de pipelines e consultas; Implementar validações, reconciliações e controles de qualidade de dados; Integrar soluções com APIs REST/SOAP, bancos de dados, arquivos e aplicações; Participar de processos de deployment e CI/CD; Elaborar documentação técnica e apoiar a definição de padrões de desenvolvimento; Participar do levantamento e refinamento de requisitos junto ao cliente e stakeholders; Apoiar tecnicamente profissionais mais juniores. Requisitos: Experiência prática com Informatica IDMC/IICS e Cloud Data Integration (CDI); Experiência sólida com desenvolvimento de processos ETL/ELT; SQL avançado; Experiência com Python; Experiência com bancos de dados relacionais e Data Warehouses; Conhecimento de Data Lake e arquiteturas Lakehouse; Experiência com integrações via REST APIs e/ou SOAP; Conhecimento de Git e processos de
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. For more than 45 years, Micron Technology, Inc. has redefined innovation with the world’s most advanced memory and semiconductor technologies. We’re an international team of visionaries and scientists, developing groundbreaking technologies that are transforming how the world uses information to enrich life. As a Manager Projects/operations, you will Drive execution efficiency, across the IP Dev projects, develop executive-ready presentations and documentation, sending out status & accomplishments reports, managing special projects and supporting senior staff. Candidate should be able to develop flows enhancing project management efficiency using industry leading AI tools or developing scripts. Job Description: Drive the project management/execution for IP Dev projects. Initiating the project, planning, and outlinin
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. For more than 45 years, Micron Technology, Inc. has redefined innovation with the world’s most advanced memory and semiconductor technologies. We’re an international team of visionaries and scientists, developing groundbreaking technologies that are transforming how the world uses information to enrich life. As a Manager Projects/operations, you will Drive execution efficiency, across the IP Dev projects, develop executive-ready presentations and documentation, sending out status & accomplishments reports, managing special projects and supporting senior staff. Candidate should be able to develop flows enhancing project management efficiency using industry leading AI tools or developing scripts. Job Description: Drive the project management/execution for IP Dev projects. Initiating the project, planning, and outlinin
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