Senior Process Excellence Analyst Jobs

A well-curated online and/or print portfolio/case study demonstrating UX/UI design skills, curiosity, positive attitude and strong drive to learn from a fast paced environment. Proven UX/UI design experience for multiple platforms including desktop, mobile, tablet. Excellent visual design skills with sensitivity to user-system interaction. Additionally experience in data informed and customer centric approach to design is key. Solid experience in creating wireframes, prototype, storyboards, user flows, and process flows. Experience in simplifying complex information through end-to-end experiences designs while co-creating with all the senior designers for smooth implementation. Up-to-date with the latest UI trends, rools, and technologies and their role in a commercial environment. 1-2 years of relevant experience with a B. DeS/M. DeS in Visual Design, Human-Computer Interaction, Interaction Design, or related is an advantage. General understanding of the front-end development process, including HTML and CSS. Ability to speak fluent English is a must. Demonstrable proficiency in presenting your designs and selling your solutions to various stakeholders through clear communication is key.

A well-curated online and/or print portfolio/case study demonstrating UX/UI design skills, curiosity, positive attitude and strong drive to learn from a fast paced environment. Proven UX/UI design experience for multiple platforms including desktop, mobile, tablet. Excellent visual design skills with sensitivity to user-system interaction. Additionally experience in data informed and customer centric approach to design is key. Solid experience in creating wireframes, prototype, storyboards, user flows, and process flows. Experience in simplifying complex information through end-to-end experiences designs while co-creating with all the senior designers for smooth implementation. Up-to-date with the latest UI trends, rools, and technologies and their role in a commercial environment. 1-2 years of relevant experience with a B. DeS/M. DeS in Visual Design, Human-Computer Interaction, Interaction Design, or related is an advantage. General understanding of the front-end development process, including HTML and CSS. Ability to speak fluent English is a must. Demonstrable proficiency in presenting your designs and selling your solutions to various stakeholders through clear communication is key.

Description: Graviton Research Capital LLP, Gurgaon is looking to hire Software Engineers for our Core Technology team which has some of the best programmers in India working on cutting edge technologies to build a super fast and robust trading infrastructure handling millions of dollars worth of trading transactions every day. As a Senior Software Engineer with Graviton your responsibilities will include: Designing and implementing a high-frequency automated trading system, that trades on multiple exchanges Building live reporting and administration tools for the trading system Performance optimization and improving the overall latency of systems, through algorithm research and using cutting edge tools and techniques End-to-end ownership of modules, including designing, development, deployment and support Growing the team through involvement in the regular hiring process and occasional campus recruitments Requirements : The ideal requirements for our candidates are: A degree in Computer Science 3-5 yrs Experience with C/C++ and object-oriented programming Experience in HFT industry Expertise in algorithms and data structures Excellent problem solving skills Strong communication skills A working knowledge of Linux systems Any of the following is a plus: A good understanding of TCP/IP and Ethernet Knowledge of any other programming language e.g. Java, Scala, Python, bash, Lisp, etc. Familiarity with parallel programming models and parallel algorithms Experience with big data environments e.g. Hadoop, Spark etc. Benefits: Our open and collaborative work culture gives you the freedom to innovate and experiment. Our cubicle free offices, non-hierarchical work culture and insistence to hire the very best creates a melting pot for great ideas and technological innovations. Everyone on the team is approachable, there is nothing better than working with friends! Our perks have you covered. Competitive compensation Annual international team outing Fully covered commuti

The CPWM - NIC Resource Officer is considered a subject matter expert on investment and banking procedures and processes. The Resource Officer will work on a team comprised of Wealth Solutions Advisors with a focus on delivering advice and service to Citi investment and banking clients. The Resource Officer provides first level support and escalation to licensed associates, internal partners and clients. They handle escalated customer inquiries and ensure client requests/problem resolution is handled promptly and seamlessly. The Resource Officer works closely with business partners to review front line metrics (e.g. questions raised, frequency of escalated items, etc...) and use that data to develop individual and team based coaching opportunities. Responsibilities: Addresses procedural / process related questions and concerns from associates and assists with problem resolution. Resolves escalations from clients, Wealth Teams, senior leadership or executive levels. Provides point of call resolution, a research/escalation resource and partners with process specialists to research and resolve client requests. Supports an expansive and/or diverse array of products/services (e.g. Investment, banking, mortgage). Liaises with strategic partners, managers and department to resolve client requests promptly and achieve excellent internal and external customer service. Documents, tracks and monitors items escalated to them to ensure a timely resolution. Tracks all items using internal tracking system. Responsible for keeping detailed records of open client issues and monitoring them accordingly. Works with business partners in identifying performance issues, drafting and executing team and individual based training. Collaborates with training partners to align coaching efforts with training strategy, focusing on knowledge and

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We are also: Experts in banking and payments, capital markets and wealth and asset management Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture Role Overview We are seeking an experienced Senior PMO with non-financial risk experience to support and drive strategic transformation initiatives within a banking environment. The role will focus on governance, portfolio oversight, reporting, financial tracking, and delivery support across complex business and technology programs. The ideal candidate will have strong banking experience, excellent stakeholder management skills, and a proven ability to manage PMO activities across large-scale transformation initiatives in regulated environments. Key accountabilities: Manage and drive continuous improvement of Non-Financial Risks impact assessment and management to support change delivery across Portfolio Engage with Group Transformation team to ensure continued alignment of IWPB ways-of-operating with Change Framework mandatory outcomes of NFR impact assessment Develop guidance on Data Control Impact Assessment and management, working in collaboration with Group Data Office Coordinate communications, implementation and embedding of NFR and DCIA tooling and process, and lead the BAU activities across Portfolio Drive active risk management practice across portfolio on identified non-financial risks throughout delivery lifecycle Work with Portfolio Assurance to determine the continuous monitoring approach for NFR including Data Control across Tier-1 portfolios, and evaluate the monitoring results for future improvement Design, develop, and produce regular NFR and DC dashboard / ana

Recovery and Resolution Planning (RRP) is responsible for the design, development and maintenance of the firm’s recovery and resolution plans and related capabilities. The plans require development of central strategies to support timely and effective execution of various financial, legal and operational actions during periods of unprecedented stress. Development of the plans requires coordination with stakeholders across the organization, including technology, finance, treasury, operations and businesses, to ensure execution readiness. RRP sets the requirements for and reviews plan documentation to ensure that it meets regulatory guidelines and is fit for purpose to guide management and board throughout both the planning and execution phases. RRP is also responsible for identifying required capabilities necessary to support plan development and execution and for establishing the framework to support capabilities testing. Finally, RRP oversees and manages the governance process associated with plan approval and submission along with regulatory engagement for plan review and challenge. The Financial Solutions Sr Group Manager manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional st

Overview: Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. The Business Development team is looking for an entry-level Business Development Associate to further develop our business with major financial institutions, asset managers, PE firms or Hedge Funds within the region . The Associate will be responsible for assisting in building a pipeline of prospects across a variety of industries. This is an exciting opportunity for a self-starter who wants to learn more about the institutional investment industry and make a significant contribution to our business model. What You’ll Do: Conduct outbound prospecting to qualify new business leads and help source new business opportunities Partner with senior sales team members schedule meetings with new prospects, set up meetings with existing strategic accounts to identify growth and cross selling opportunities, and manage client feedback calls. Meet designated prospecting and meeting targets through cold calling and other lead generation efforts. Assist in the development of marketing materials and client presentations. Develop a working knowledge of the primary research methods, the competitor landscape, and the institutional investment industry investment process and investment strategies. What You Have: Bachelor's in finance or related degree from a four-year university. Broad base knowledge of the sales process from lead generation to relationship management. Excellent communicator capable of handling high-profile clients (Hedge Funds, Mutual Funds, and Private Equity Firms. Demonstrated ability to work in a team atmosphere. Desire to work i

Job Summary: This role will be responsible for leading and managing all aspects of the talent acquisition function within our organization. As a highly data driven leader of talented recruiters, they will develop and implement strategic recruitment initiatives to attract, assess, and hire top talent, ensuring the organization has a diverse and high-performing workforce. The ideal candidate should be able to work in a fast paced, growth environment and have a deep understanding of talent acquisition best practices, excellent leadership skills, and the ability to collaborate effectively with cross-functional teams. **Must be able to be in the Dallas Office 4 days a week** Responsibilities: Lead, mentor, and manage a high performing Talent Acquisition team providing guidance, training, and performance feedback by installing clear and meaningful productivity, goals, and efficiencies Develop and maintain strong relationships and partnerships with hiring managers and senior leaders and executives to understand current and future talent needs and advise on best practices, key hiring decisions and workforce planning against the brand’s vision and long-term strategy Develop and execute a comprehensive talent acquisition strategy that aligns with the organization’s goals and objectives to be a best-in-class employer Oversee the full recruitment lifecycle, including sourcing, screening, interviewing, and selecting candidates Develop and maintain strong relationships with external recruitment agencies, job boards, universities, and other talent sources to ensure a pipeline of qualified, diverse candidates Lead process improvement initiatives to meet the changing needs of the organization and to remove obstacles throughout the recruitment process Enhance and foster Topgolf’s employment brand articulating a value proposition that resonates across the talent marketplace<

Overview: Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. This is an exciting opportunity for a self-starter who wants to learn more about the institutional investment industry and make a significant contribution to our business model. This role offers a clear path to a senior sales position, with robust training and mentorship to fuel your career growth in the institutional investment industry. This is a hybrid position out of our New York City office. What You’ll Do: Develop a working knowledge of industry coverage and the competitive landscape. Partner with management to identify top-tier new business opportunities based on strategic business development criteria and targets. Conduct outbound prospecting to generate leads and lead introductory/exploratory calls with prospects Meet designated sales targets using a strategic and thoughtful process designed to partner with clients and add value to their process Onboard new users effectively Work closely with the client service team to collect feedback on open and closed projects What You Have: Bachelor's degree from an accredited college/university Broad base knowledge of the sales process from lead generation to relationship management Excellent communicator capable of handling high-profile clients Demonstrated ability to work in a team atmosphere A desire to work in a fast-paced entrepreneurial environment Initiative and ability to handle increasing responsibility over time Excellent written and verbal communication skills AI fluency and experience using AI-enabled tools to support resea

About us Bondsmith is a fast growing digital cash savings platform focused on helping customers make the most of their money by offering access to a wide range of savings products. We work with financial institutions like wealth managers, fintechs, banks, and advisors, providing them with tools to get better returns on cash, engage more effectively with clients, and simplify their operations. Our goal is to help savers get the most out of their cash. At Bondsmith, our core values are rapid and continuous improvement, delivering good customer outcomes, and taking end to end ownership. Our team is made up of experienced professionals who are passionate about delivering excellent service and finding new ways to solve challenges in financial services. Joining us means working in a fast-paced environment where you will be making an impact on the financial lives of thousands of savers. We’re regulated by the Financial Conduct Authority in the UK. Finance Manager Job Description (Full-time) The Role This is a genuine number-two-in-finance role: you'll be the CFO's right hand in a lean three-person team, owning the month-end close and management accounts, running the audit, and collaborating closely with our Senior Bookkeeper. You'll also get exposure to areas most people at your stage never see: treasury, regulatory reporting, board packs, and the commercial workings of a regulated fintech. This is a Finance Manager title with a hands-on remit, designed for an ambitious part-qualified finalist or newly qualified accountant. You'll manage the transactional layer and own real deliverables, but you'll also still be in the detail yourself. If you're looking for a role where you actually build things rather than being a small cog in a big finance function, this is it. Key Responsibilities • Month-End Close : Ownership of the month-end closing process and the monthly reporting pack, including intra-group reconciliations with commentary f

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Sr. Technical Recruiter, you’ll own Engineering hiring across a company & global scope. This role will closely partner with senior stakeholder relationships, represent Vanta’s talent brand, and play a vital role in scaling our critical engineering teams worldwide. You’ll operate as a strategic partner to engineering leaders—shaping hiring strategy, setting assessment standards, representing Vanta’s talent brand in the market, and closing top-tier technical talent in highly competitive environments. What you’ll do as a Sr. Technical Recruiter at Vanta: Own full-cycle recruiting for engineering roles: identify and engage top talent through various channels. Extend offers and successfully negotiate to close hires; providing candidates with an excellent experience from initiation through to their first day. Act as a trusted advisor to senior stakeholders: influence hiring strategy, role intakes, prioritization, and trade-offs in alignment with business outcomes. Set and uphold a high bar for technical hiring: design and calibrate candidate assessments in partnership with engineering leadership. Use data to drive decisions: tracking and analyzing funnel health, talent pool effectiveness, and hiring velocity to continuously improve hiring efficiencies. Represent and evolve Vanta’s engineering talent brand: ensuring candidates experience a thoughtful, high-signal, and respectful recruiting process. How to be successful in this role: 6+ years of experience in full-cycle technical recruiting focused on engineering, preferably within a high-growth and fast-paced environment Deep understanding of the engineering landscape: you ca

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Product Operations Specialist 3 About the job Twilio is seeking an Product Operations Specialist 3 to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Senior Product Operations Specialist is the third tier on the Level 1 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity. Responsibilities In this role, you’ll: Provide support for common customer inquiries received by email to ensure customers have an excellent experience with Twilio. Assess the nature of product or service issues and resolve basic-to-intermediate level problems. Log customer interactions and tag/cate

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Our team of Administrative Business Partners does more than just support our leaders: we're the backbone of the busiest people at Palantir. We build positive relationships with the people we support and anticipate their needs without being asked. Our passion for helping others makes us an invaluable resource at Palantir! As an Administrative Business Partner, you will be handling a variety of professional responsibilities, including calendaring, travel, and expenses. You are very organized and thrive off of enabling the people we support to be as productive and impactful as possible. You'll demonstrate your excellent communication skills, and exercise tact and diplomacy in helping to manage relationships with internal and external senior team members at Palantir. In this role you'll also demonstrate good judgment and critical thinking by understanding competing priorities and actioning accordingly. Administrative Business Partner (Foundry) Provide administrative support to a portfolio of individuals/teams across the business. Handle sophisticated calendars in a fast-paced environment, and prioritize commitments to enhance time and productivity. Book travel arrangements (domestic and international). Track and process expense reports. Help plan, support, and complete office events and external gatherings. Work both autonomously and in collaboration with teammates, colleagues, and external contacts. What We Value Ability to adjust quickly, anticipate needs, and implement autonomously, with strong attention to detail. Ability to interact with a wide range of teams internally and externally wi

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Manager, Technical Support About the job This position is needed to lead one of Twilio's Customer Support teams in LATAM. In this role, you’ll help us scale and grow to deliver an extraordinary customer experience for Twilio customers and internal Twilions. We are looking for a people-person who’s passionate about delighting customers, mentoring and developing staff, learning about new and challenging subjects, and helping us improve processes and procedures. This role joins a fast-growing team of managers leading our global Voice Segment Platform Applications (VSPA) in LATAM. Reporting to the VSPA Senior Manager, this position is essential in supporting Twilio's continuing growth initiatives. Responsibilities In this role, you’ll: Ensure excellent partner and customer satisfaction, consistently meeting or exceeding operational KPIs such as Agent CSAT, Time To Solve, SLA adherence, schedule adherence, shrinka

About the Team The OpenAI Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role As a Senior Software Engineer, ML Systems & Training Infrastructure, you will be a deeply hands-on engineering force multiplier for the robotics team. You will help keep the training framework and surrounding infrastructure healthy, review and improve code quickly, debug failures across ML systems and infrastructure, and unblock researchers and engineers when the path from idea to working training job gets rough. We’re looking for people who love writing, reading, reviewing, and fixing code; who can get productive quickly in unfamiliar systems; and who bring strong practical judgment without a lot of ego or process overhead. This role will be based in San Francisco, CA and be expected in office 5 days per week and offer relocation assistance to new employees. In this role, you will: Review, improve, and clean up code across training frameworks and adjacent infrastructure. Identify risky or low-quality changes before they land, and raise the code quality bar without slowing the team down. Debug issues across ML training systems, GPUs, clusters, networking, and related infrastructure. Help researchers and engineers unblock broken training jobs, flaky workflows, and brittle internal tooling. Improve the reliability, maintainability, and usability of the robotics team’s training framework. Move quickly on practical engineering problems that directly affect team velocity. You might thrive in this role if you: Have strong software engineering fundamentals and excellent code review judgment. Have experience with ML systems, training fr