Senior Process Excellence Analyst Jobs

Channel Partner Practice Development Manager Description - Job Summary This Channel MPS (Managed Print Services) Partner Practice Development Manager is responsible for maintaining partner account plans for sales growth, sharing complex information regarding the organization’s offerings, and fostering strong partner relationships. The role handles intricate contract negotiations, tailors solutions to customer needs, and converts leads into joint sales activities while managing the sales funnel. The role recruits new partners, and conducts training sessions to ensure effective representation of the organization. Responsibilities • Serves as the expert to the partners for advanced information regarding the organization’s offerings, promotions, and configuration. • Builds strong relationships with partners at various organizational levels, including senior executives, to strengthen collaboration and align business goals. • Handles contract negotiations and manages terms and conditions to ensure they meet both partner and organization expectations. • Collaborates with partners to tailor solutions that meet specific customer needs, including customization of products and services to align with client requirements. • Collaborates with seniors to develop and maintain partner account plans to promote sales growth. • Identifies new partners that align with the organization's strategic objectives and foster their integration into the sales ecosystem. • Transforms potential leads into joint sales activities with partners while managing the organization’s sales funnel. • Works with a team of sales professionals to achieve assigned quotas while engaging in transactional and relationship selling in adherence to legal requirements. • Conducts training sessions for partners on the latest products, services, and industry trend

Channel Partner Practice Development Manager Description - Job Summary This Channel MPS (Managed Print Services) Partner Practice Development Manager is responsible for maintaining partner account plans for sales growth, sharing complex information regarding the organization’s offerings, and fostering strong partner relationships. The role handles intricate contract negotiations, tailors solutions to customer needs, and converts leads into joint sales activities while managing the sales funnel. The role recruits new partners, and conducts training sessions to ensure effective representation of the organization. Responsibilities • Serves as the expert to the partners for advanced information regarding the organization’s offerings, promotions, and configuration. • Builds strong relationships with partners at various organizational levels, including senior executives, to strengthen collaboration and align business goals. • Handles contract negotiations and manages terms and conditions to ensure they meet both partner and organization expectations. • Collaborates with partners to tailor solutions that meet specific customer needs, including customization of products and services to align with client requirements. • Collaborates with seniors to develop and maintain partner account plans to promote sales growth. • Identifies new partners that align with the organization's strategic objectives and foster their integration into the sales ecosystem. • Transforms potential leads into joint sales activities with partners while managing the organization’s sales funnel. • Works with a team of sales professionals to achieve assigned quotas while engaging in transactional and relationship selling in adherence to legal requirements. • Conducts training sessions for partners on the latest products, services, and industry trend

About the Team The Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As the Manager of Applied AI Architects in Munich, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's Digital Native customers across the DACH region. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth. You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and hands-on coaching.

About the Team The Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As the Manager of Applied AI Architects in Tokyo, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers across Japan. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth. You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between Japan strategy, executive decision-making, architectural depth, and hands-on coaching. In t

About Bolna Bolna is Voice AI infrastructure built for India - and now for the world. We help businesses deploy intelligent voice agents that can call, converse, and convert in any language, at scale. From collections to customer support to sales, our agents handle millions of conversations so humans don’t have to. We’re a YC F25 company, backed by General Catalyst, with 1,050+ paying customers and growing fast. This Role As an Enterprise Lead , you will own the success of Bolna’s largest and most strategic enterprise deployments. You will lead a team of Forward Deployed Engineers (FDEs), ensuring enterprise customers move from business problem → deployment → measurable outcomes. You’ll work closely with CXOs and senior stakeholders on the customer side while partnering with Bolna’s Product, Engineering, and Business teams internally. This is a high-ownership role. You will be expected to bring structure to complex enterprise problems, drive execution through your team, and ensure that deployments are not just launched - but successful. You’ll operate at the intersection of enterprise delivery, customer success, technology, and business . What You’ll Do Lead and manage a team of FDEs , setting clear priorities, driving execution, and maintaining a high bar for customer delivery. Own the end-to-end success of strategic enterprise deployments - from scoping and solution design to launch, adoption, and expansion. Work directly with enterprise stakeholders and CXOs to understand business objectives, define success metrics, and communicate progress. Translate complex business requirements into clear execution plans across FDE, Product, and Engineering teams. Review deployment strategies, solution architecture, agent performance, and customer outcomes to ensure quality and scalability. Identify risks and bottlenecks early and drive cross-functional teams toward resolution. Build repeatable enterprise deployment playbooks, processes, and best practices . Analyze customer a

At Curai, we believe that access to high-quality healthcare is a fundamental human right, not a privilege. Our mission is to radically transform healthcare by harnessing the power of artificial intelligence and clinical expertise to make care more affordable, accessible, and effective for everyone. About the Marketing Coordinator Role This Marketing Coordinator role is Growth's execution engine. You will run day-to-day community management and social operations, turn approved brand and template assets into ad variants without needing a designer, and keep our UGC, motion design and SEO partners on track from brief to delivery. You will be one of the few public voices representing Curai Health online, working inside a strict health-content playbook rather than improvising, and you will be measured by how much production work comes off senior marketers' plates so they can spend their week on strategy instead of execution. What you will own Day-to-day community management: monitoring and responding across our social and community surfaces, escalating anything clinical or complaint-related to the right owner immediately. Social media operations: calendar, scheduling, publishing, basic performance reporting. Outbound creative production: resizing, versioning and assembling ad variants from approved templates and brand assets. Coordinating our UGC, motion design and SEO partners: briefs in, deliverables tracked, feedback consolidated, deadlines held. General marketing utility: asset library hygiene, competitive monitoring, meeting notes that become ac

Management Consultant – AML Investigations, Sanctions & Fraud Location: London (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Transform the future of financial crime risk with Capco The Role Capco is seeking experienced Consultants and Senior Consultants to join our growing Finance, Risk, Regulatory & Financial Crime (FRRF) capability. You'll support clients in delivering meaningful change across sanctions and fraud risk, balancing regulatory compliance with innovation. This is an opportunity to deliver impactful transformation while contributing to a collaborative, people-first consultancy. You'll also leverage approved AI tools and AI-enabled ways of working to improve insight, delivery efficiency, and decision-making while applying appropriate human judgement and responsible AI practices. What You'll Do Lead or support advisory and transformation initiatives across financial crime, sanctions, and fraud, leveraging AI-enabled analysis and automation where appropriate. Deliver operating model redesigns, technology enablement, and cost optimisation across the three lines of defence, identifying opportunities to improve efficiency through AI-enabled workflows. Support clients managing regulatory reviews, remediation programmes, and operational backlogs while ensuring appropriate governance and oversight of AI-assisted outputs. Benchmark and assess controls, identify gaps, and design practical solutions that strengthen risk management using data-driven insights. Contribute to proposition development, client offerings, and business development across the financial crime and fraud domain. What We're Looking For Experience delivering financial crime transformation within financial services. Strong understanding of sanctions, fraud prevention, investigations, and the wider financial crime landscape. Familiarity with financial crime technology, operational processes, and AI-enabled solutions that improve operational effe

CX Transformation Specialist - Product & Experience Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent Help leading financial institutions reimagine customer experiences through strategy, innovation, AI and transformation. The Role As a CX Transformation Specialist within Capco’s Product & Experience practice, you will help clients transform how they acquire, engage, serve and retain customers across the end-to-end customer lifecycle. Working alongside senior client stakeholders and multidisciplinary Capco teams, you’ll design customer-centric strategies, operating models and experiences that deliver measurable business and customer outcomes. From defining customer strategies and go-to-market approaches for new propositions to redesigning customer journeys and enabling AI-powered experiences, you’ll help shape the future of customer experience across financial services. What You’ll Do Lead or support CX transformation engagements across banking, insurance, wealth management, capital markets, and payments. Design customer strategies, service propositions, go-to-market approaches and future-state operating models that improve customer and business outcomes. Analyse customer journeys, pain points and operational processes to identify opportunities for transformation and optimisation. Conduct market, competitor and customer research to identify emerging trends, unmet customer needs and growth opportunities, translating insights into actionable recommendations. Synthesise qualitative and quantitative research into compelling client presentations, business cases and executive-level recommendations that support strategic decision-making. Apply customer insights, human-centred design and experimentation techniques to develop, test and refine new products, propositions, services and business models. Define business requi

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management. About the Role We are looking for an experienced Senior Business Analyst to join a strategic data transformation programme within the financial services sector. The successful candidate will play a key role in delivering data and reporting initiatives by bridging business, data, and technology teams. This role requires strong analytical capabilities, expertise in finance data, and the ability to drive requirements and solution definition in complex regulatory environments. Key Responsibilities Elicit, analyse, and document business and data requirements for finance and regulatory reporting initiatives. Lead discovery and definition activities, working independently with business and technology stakeholders. Analyse and document data lineage, data definitions, data mappings, ingestion processes, and transformation requirements. Translate business requirements into data-focused and architecture-aligned solutions. Produce high-quality project artefacts, including discovery documents, business requirements, impact assessments, and change documentation. Collaborate with data architects, engineers, and reporting teams to ensure solutions meet business and regulatory requirements. Build strong relationships with stakeholders across business and technology functions, facilitating workshops and driving alignment throughout the project lifecycle. Required Experience Proven experience as a Business Analyst or Senior Business Analyst within the financial services industry. Strong knowledge of f

CAPCO POLAND * We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Lead AI-powered banking innovation from ambition to measurable impact. The Role As an Engagement Manager within our AI Delivery Team, you will take overall accountability for the successful delivery of a strategic banking innovation project. You will bring together business, technology and senior stakeholders to turn ambitious ideas into structured, executable outcomes. You will establish effective governance, shape the use-case methodology and operating model, manage key decisions and maintain a clear delivery roadmap. Working at the intersection of banking, technology and AI, you will help ensure AI-enabled solutions are delivered responsibly, with appropriate human judgement, governance, review and escalation built into the approach. This is a highly visible role requiring strong delivery leadership, structured thinking and the ability to translate complex programmes into clear recommendations and compelling management-level communications. What You’ll Do Take overall accountability for project delivery, establishing clear governance, delivery disciplines, milestones and ownership across the engagement. Lead senior stakeholder engagement and decision management, translating complex topics into clear recommendations and using approved AI-enabled workflows where appropriate to improve insight, quality and delivery speed. Define and embed a structured methodology for identifying, assessing, prioritising and progressing AI use cases from opportunity through to implementation. Shape the target operating model and delivery roadmap, ensuring business, technology, governance and organisation

Management Consultant – Insurance – London Markets Location: London (Hybrid) | Practice Area : Insurance, Business Consulting | Type: Permanent Shape the future of the London Market with Capco. The Role We’re seeking experienced London Market Consultants to join our growing Insurance practice. You’ll work across transformational projects with leading Lloyd’s and Companies Market participants, helping to modernise processes, implement digital platforms, and unlock the value of data. From market modernisation initiatives to regulatory compliance and data strategy, you’ll bring insight and delivery excellence to some of the sector’s most complex challenges. What You’ll Do Support client engagements and proposal development for London Market transformation initiatives Deliver consulting services including business analysis, project management, and data strategy Lead cross-functional Capco-client teams and manage senior stakeholder expectations Contribute to thought leadership and market insight activities within the London Market Drive collaboration across underwriting, claims, reinsurance, and technology teams What We’re Looking For Experience working with London Market entities such as syndicates, reinsurers, brokers, and MGAs Demonstrated success in leading large-scale transformation programmes within insurance Strong understanding of both business and IT functions - underwriting, claims, e-trading, policy admin Expertise in London Market processes and initiatives (e.g. Future at Lloyd’s, RPA, e-trading) Solid understanding of the project lifecycle from strategy to implementation and delivery Bonus Points For Experience in data governance, modelling, or analytics within insurance Exposure to agile methodologies and digital change frameworks Ability to identify areas for operational improvement and deliver continuous improvement strategies Effective collaboration with third-party vendors and external partners Prior consulting experience or strong internal transf

CAPCO POLAND At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Drive quality and efficiency across complex banking transformation programmes through scalable test automation. THE ROLE We are looking for an experienced Senior Test Automation Consultant to provide specialist test automation services supporting large-scale banking and payments transformation programmes. The engagement focuses on designing and implementing robust automation solutions that improve testing efficiency, increase coverage across critical MVP paths, and support high-quality software delivery. Working closely with manual testers, developers, and programme stakeholders, you will help define automation priorities, maintain automation frameworks, and contribute to continuous quality assurance across card and banking platforms. Fluency in Polish is mandatory. KEY RESPONSIBILITIES: Prepare and implement regression test automation for critical MVP business and system paths Build and maintain the MVP Regression Pack to support repeatable and scalable testing execution Automate smoke and regression test scenarios where environments, integrations, and test data are available Maintain automation scripts, analyse automation execution results, and provide clear reporting on test outcomes Collaborate with manual testers and QA teams to identify and prioritise suitable scenarios for automation coverage SKILLS & EXPERIENCES TO GET THE JOB DONE: Proven experience in test automation within banking, payments, or enterprise technology environments Strong knowledge of automation frameworks, scripting languages, and automated testing best practices Experience developing and maintaining regression and smoke automation suites Familiarity with

About Capco Capco is a global technology and business consultancy focused on the financial services and energy sectors. We combine deep industry expertise with innovative thinking to help our clients transform their businesses, modernize their technology landscapes, and deliver exceptional customer experiences. At Capco, you will work in an entrepreneurial environment where collaboration, innovation, and continuous learning are part of our DNA. Our consultants contribute to high-impact transformation programs across leading financial institutions. The Role For one of our major clients in the financial services sector, we are looking for a Senior Functional Analyst to join a strategic payments transformation program. The payments industry is undergoing significant change, driven by the demand for faster, more transparent, secure, and always-available payment solutions. Emerging technologies, including Distributed Ledger Technology (DLT) and modern API-based architectures, are reshaping the future of international payments. As a Senior Functional Analyst, you will play a key role in translating business needs into functional and technical solutions within an Agile environment. You will collaborate closely with business stakeholders, architects, developers, testers, and product owners to deliver innovative payment solutions and enhancements. Your Responsibilities Business & Functional Analysis Gather, challenge, and refine business requirements. Translate business needs into detailed functional and technical specifications. Evaluate solution alternatives and contribute to solution design decisions. Assess impacts, costs, benefits, and implementation feasibility. Ensure alignment with enterprise architecture, security, and technology standards. Solution Design & Delivery Design end-to-end functional solutions and document application impacts. Collaborate with architects and technical teams to define implementation requirements. Support API design and integration

CAPCO POLAND *We are looking for Poland based candidate. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Build resilient integration and workflow solutions at the intersection of capital markets, modern technology and digital assets. The Role As a Senior Integration & Workflow Engineer , you’ll provide specialist engineering services focused on designing and developing custom integration and workflow-orchestration components connecting capital markets platforms, blockchain infrastructure and market infrastructure. Design and develop custom integration and workflow-orchestration components connecting capital markets entity’s platforms, Blockchain infrastructure and market infrastructure. The scope includes delivering resilient, secure and auditable services supporting pre-trade validation, transaction orchestration, settlement processing and downstream system integration.. What You’ll Do Design and develop custom middleware and workflow-orchestration services Build REST/API-based integrations with internal and third-party platforms Implement transaction and workflow state management, including multi-step processing across systems Develop orchestration logic for Pre-Trade Gateway, DvP/settlement and downstream integration flows Implement validation, routing, reservation/earmark and transaction-processing logic Develop adapters and integration services for external platforms and market-infrastructure systems Implement idempotency, retry, queueing, replay and recovery patterns for resilient transaction processing Implement asynchronous/event-driven processing where required by detailed architecture Build robust exception handling, error classification and operational statu

About us At Graphcore, we’re building the future of AI compute. We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale. As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem. To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world. We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence. Job Summary Reporting to Senior Director of Post Silicon Validation, the Debug Validation Engineer will drive post-silicon debug and validation activities for next-generation AI compute silicon and systems. You will lead teams passionate about identifying, reproducing, analyzing, and resolving complex silicon, firmware, and system-level issues during bring-up, characterization, and product readiness. This role combines deep technical debugging expertise with strong cross-functional collaboration across multiple engineering fields. The Team The Post-Silicon Debug and Validation team manages bring-up, fault diagnosis, and validation of Graphcore silicon and systems. Our team participates throughout the entire product lifecycle, supporting initial silicon bring-up, subsystem validation, system integration, and production readiness tasks. We coordinate closely with hardware, firmware, software, and systems teams to examine complex failures, develop debug strategies, and advance validation infrastructure. Responsibilities and Duties Lead post-silicon debugging and validation efforts for AI compute silicon and platform technologies Contribute to debug and validation activities across multiple projects and achievements Analyze and address intricate sili