Senior Program Operations Lead Jobs

The Golf Ball Cost Manager has a pivotal role on the TaylorMade Global Operations team, offering a remarkable opportunity for candidates with strong supply chain and technical backgrounds. In this position, you will spearhead the cost assessment and strategy of existing and new products, working closely with our R&D, Engineering, Finance, and leadership teams. The primary focus of this role will be centered around identifying the true costs of vertically integrated golf ball products, and those at external suppliers, and increasing product margin in those products. To be successful in this role you will need to apply specific skills sets and knowledge such as activity-based costing, demand planning, and financial modeling to help create the supply chain strategy for TaylorMade golf ball. We are seeking a candidate who has extensive costing knowledge and can conduct on-site negotiations with internal and external vendors. This individual should be genuinely passionate about optimizing operations, reducing costs, and implementing strategic initiatives. The ability to create relationships and influence stakeholders is essential. This role reports directly to the Associate Director of Purchasing and Capacity Planning for TaylorMade golf ball and offers a compelling career path for supply chain professionals eager to make an impact in the golf industry. Essential Functions and Key Responsibilities: Lead activity-based costing initiative to identify cost by product type and facility. Lead Cross-functional team in golf ball margin initiative by identifying and implementing cost reduction projects across vertically integrated facilities and external suppliers. Build financial models to aid senior leadership with capital investment ventures. Create and present golf ball supply chain strategy initiatives to seni

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Senior Analyst is responsible for managing and continuously improving CVS Pharmacy Online Fulfillment programs, including pharmacy delivery, pharmacy lockers, and other digital solutions that enhance patient access and convenience. The role drives operational excellence by monitoring program performance, identifying opportunities for improvement, and resolving operational and customer experience challenges. This individual partners closely with Operations, Technology, Analytics, Compliance, Supply Chain, Customer Experience, and Field Leadership teams to ensure effective execution and alignment across programs. The Senior Analyst leverages data, operational insights, and stakeholder feedback to recommend scalable process improvements and system enhancements. In addition to supporting day-to-day operations, the role serves as a business owner and strategic partner, leading initiatives from concept through implementation to improve program performance and user experience. Primary Job Responsibilities Partner with Technology, Product, Analytics, and Operations teams to define, prioritize, test, and implement enhancements that improve pharmacy online fulfillment programs Monitor key performance indicators, operational trends, customer and colleague feedback to identify risks, root causes, and opportunities for process or system improvements Lead and support user acceptance testing (

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities) Toast is looking for a Senior Director, Customer Care Operational Excellence to own how our customer support organization operates, end to end. This is a build-and-run role: you will design (and continuously redesign) the people, process, systems, and data that determine whether every customer, from our smallest SMB accounts to our largest Enterprise relationships, gets a fast, effortless, high-quality resolution. This role sits at the center of our AI transformation of Support operations, evaluating, implementing, and scaling AI across chat, voice, and agent-assist workflows, while also owning the fundamentals: workforce planning and capacity, quality and performance measurement, and a closed-loop voice-of-customer program that feeds directly into our product and engineering roadmaps. You will lead a team, and this is a hands-on role: you're expected to get into the details, run point on hard problems personally, and build things yourself when needed. Support Operating Model: People, Process & Systems Own the end-to-end design of how Support operates: org structure, staffing model, tiering/routing, escalation paths, and channel model (chat, email, phone, self-service, community), and continuously refine it as the business scales. Build and run the operating cadence for the function: performance reviews, root-cause/escalation reviews, leadership readouts, and continuous-improvement rhythms. Segment design so that SMB, Mid-Market, and Enterprise customers each get a service model appropriate to their needs, complexity, and value. AI & Support Technology Transformation Own the roadmap for AI-enabled support, including virtual agents/chatbots, voice AI, agent-assist, and automation, from business case through implementation, measured a

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You’re a seasoned compliance leader who knows that strong regulatory functions depend on clear ownership, capable teams, disciplined execution, and sound judgment. You bring meaningful experience leading regulatory compliance operations in a highly regulated environment. You can translate complex requirements into practical processes, challenge and support subject matter experts, and build the management systems needed to execute regulatory obligations consistently. You are equally comfortable developing teams, engaging with regulators and external partners, partnering with Legal and business leaders, and communicating risks and priorities to senior leadership. You enjoy strengthening functions that are evolving, creating clarity where processes or ownership are fragmented, and building a culture of accountability, collaboration, and continuous improvement. Your Success Profile What You Will Work On Lead Regulatory Compliance and Licensing Provide people and operational leadership across Regulatory Compliance and Licensing Operations within Product Compliance. Set clear priorities, ownership, operating rhythms, and performa

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ ➡️ Mission Shape how Qonto communicates with its customers by delivering a continuous, intuitive, and consistent customer experience across every channel and touchpoint, meeting regulatory obligations while turning customer communications into an efficient growth engine. You will report to Jen Christoph and build the orchestration layer behind Qonto’s numerous communication tools, giving every team a single, compliant view of what has been sent and to whom. ➡️ As Product Manager, Client Communication, you will: Greenfield ownership: Build the shared platform—event-driven orchestration, a unified communication log, and preference management- that CRM, Operations, Compliance, and Product teams can rely on. Meaningful, high-stakes impact: Close critical regulatory

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are passionate about strategizing with customers on their HR challenges and care deeply about the customer experience. You can simplify and articulate legalese and complex concepts into clear, easy-to-understand terms. You genuinely enjoy figuring out how and why things work and are excited by opportunities to drive team improvements. You are comfortable speaking directly with customers about challenging situations, and do so with empathy and ingenuity. You love learning about new products and subject matter (such as employment law updates), and helping others learn as well. As a Senior HR Consultant, you will serve customers directly to meet their HR goals and support our HR Consulting strategy. You will develop proactive, educational initiatives and improve Justworks’ HR tools, content, and experiences, in concert with stakeholders across the Customer Success Organization, Revenue Operations, Legal, Marketing, Sales, and Product teams. You will serve as a team leader, lending your expertise and mentorship to new hires and less senior team members. Your Success Profile What You Will Work On Provide strategic HR g

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Department People Who You Are Reporting to the Senior Manager, People Strategy Operations, the Senior AI Enablement Engineer, People, is a technical founder embedded within the People function. You have a track record of shipping internal tools and AI-powered workflows that people actually use. You're as comfortable mapping a team’s AI gaps and designing a solution as you are vibe-coding a working prototype with an AI agent. You're insatiably curious and never satisfied with the status quo — you operate with urgency and agency, center the customer in every decision, and make every team you join better. You think in systems, move fast, and know how to bring people along without manufacturing consensus. You don’t need to come from HR. You need to care about building tools that make people’s work lives better. This is a true engineering role. We are looking for someone with production experience shipping AI systems — not someone who uses AI tools, but someone who builds them. Senior here means senior by organizational reach and shipped impact, not by years of CS experience. Your Success Profile What You Will Work On Building the Cor

The Undersea Systems Division at Leidos currently has an opening for a Senior Systems Engineer to support a customer site in San Diego, California. This is an exciting opportunity to apply systems engineering, naval operations, test and evaluation, and technical project-management experience in support of large-scale fleet activities and critical maritime missions. The selected candidate will serve as the onsite Senior Systems Engineer and senior technical representative, working closely with the Leidos Project Manager, customer leadership, engineers, fleet personnel, operational stakeholders, and government representatives. The position will support day-to-day onsite execution of program activities while also contributing directly to systems engineering, integration, test, and evaluation efforts. Primary Responsibilities: Serve as the onsite senior technical representative for Leidos at the customer site in San Diego. Work side by side with customer leadership and technical personnel to support day-to-day program execution and mission priorities. Support the Leidos Project Manager with program planning, execution, customer coordination, schedule management, risk management, and delivery of program commitments. Lead and coordinate engineering activities across multiple technical disciplines and stakeholder organizations. Translate customer operational needs into technically sound engineering approaches, priorities, requirements, and recommendations. Coordinate with engineers, subcontractors, fleet personnel, operators, government stakeholders, and program leadership to resolve technical and operational issues. Track technical scope, milestones, schedules, deliverables, action items, risks, issues, dependencies, and decisions. Maintain project-management artifacts, including project plans, schedules, milestone trackers, risk and issue registers, action-item logs, a

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Safety team plays a critical role in supporting Micron’s mission to transform how the world uses information. We are committed to creating safe, sustainable, and innovative workplaces across our construction and manufacturing environments. Our team collaborates closely with engineering, operations, and construction partners to integrate safety into every stage of our work while driving continuous improvement and regulatory excellence. As an Safety Engineer, you will help protect people, property, and operations through proactive risk management, safety program development, and regulatory compliance. This role offers the opportunity to influence complex construction and industrial projects, leverage technology and AI-enabled solutions to improve safety outcomes, and contribute to a culture where safety is a core value. Responsibilities: Conduct hazard assessments, risk analyses, and safety reviews to support construction and industrial operations Develop, implement, and continuously improve safety programs, procedures, and training to enhance worker safety and regulatory compliance Perform safety audits, incident investigations, compliance inspections, and emergency response activities, including participation in an on-call rotation Partner with project teams and contractors to integrate safety-by-design principles and ensure effective execution of site safety requirements Utilize AI-enabled tools, workflows, and data analysis techniques to improve EHS processes, identify trends,

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the Team / Product at Justworks The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value. By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide. We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spa

RDQ227R1178 As a Staff Technical Program Manager within the Security Assurance Team, you will help lead high-visibility security compliance implementation initiatives. Reporting directly to the Senior Director, you will serve as a strategic catalyst for these programs, ensuring seamless execution and alignment with Databricks’ global security objectives. You will navigate a complex, cloud-native landscape, collaborating with Security, Engineering, Internal Audit, Corporate Operations, and other teams, to assure successful completion of highly cross-functional projects that enable the growth of our business and safeguard our customers. This role requires an active Top Secret Clearance, the ability to access and work within a SCIF environment, and residence within the Washington, DC metropolitan area. The impact you will have: Drive Project Outcomes: Adopt an ownership mindset to manage the end-to-end delivery of work required for new security certifications, federal authorizations, and compliance initiatives that expand Databricks’ reach across regulated and government markets. Accelerate Execution: Act as a force multiplier by proactively identifying and neutralizing project blockers, reducing friction, and maintaining high velocity in a cloud-native environment. Orchestrate Cross-Functional Decision Making: Navigate complex technical and compliance trade-offs, driving consensus across Engineering, IT, Product, and Security teams to reach timely resolutions. Optimize Delivery Methodologies: Continuously refine project frameworks to maximize effectiveness, ensuring that security initiatives are both rigorous and agile. Precision Program Management: Masterfully oversee project lifecycles—including milestones, dependencies, and risk mitigation—while providing executive-level transparency through accurate status reporting. Build Strategic Partnerships: Forge deep, collaborative relationships with Security Assurance Team subject matter experts and te

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You have experience supporting technology in a startup, high-growth, or enterprise environment. You combine exceptional white-glove customer service with strong technical expertise, a passion for solving complex problems, and a continuous improvement mindset. As a Senior IT Support Engineer, you’ll serve as a senior technical expert, driving improvements across endpoint management, workplace technology, and the Digital Employee Experience (DEX). You’ll combine hands-on technical support with automation, AI, operational excellence, and process improvement to keep employees productive and successful. You lead by example through clear communication, strong documentation, technical expertise, and a customer-first approach. What You Will Work On Technical Support & Operations Serve as a senior technical expert for complex endpoint, operating system, networking, and workplace technology issues. Engineer, maintain, and continuously improve endpoint technologies, operating system configurations, and workplace technology to enhance reliability, security, and employee productivity. Deliver exceptional white-glove technical suppo

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the Team / Product at Justworks The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value. By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide. We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spa

About the Team OpenAI's Go-To-Market (GTM) organization helps customers adopt and scale our AI products. As the business grows, we are looking for a strategic operator to lead high-impact GTM programs that improve execution across the organization. In this role, you will partner with leaders across Sales, Product, Marketing, Product Marketing, Operations, Enablement, Finance, and Communications to drive complex cross-functional initiatives from strategy through execution. You will bring structure to ambiguity, align stakeholders around shared priorities, and build repeatable operating mechanisms that help the business scale. In this role, you will: Lead high-priority GTM programs, including product launches, sales plays, customer initiatives, and other strategic cross-functional efforts. Build program plans, operating cadences, governance, and executive communications that keep teams aligned and accountable. Partner with GTM leadership to prioritize initiatives, identify risks, and drive execution against company goals. Develop data-driven insights using pipeline, productivity, customer, and field signals to inform decisions and improve program outcomes. Build scalable processes, planning mechanisms, and operating rhythms that improve how cross-functional programs are executed. Influence stakeholders across GTM, Product, Marketing, Finance, and Operations to deliver measurable business impact. You might thrive in this role if you have: 8+ years of experience in GTM Strategy & Operations, Business Operations, Program Management, Management Consulting, Product Marketing, or a related field. A track record of leading complex cross-functional initiatives from strategy through execution. Strong analytical and problem-solving skills, with the ability to bring clarity to ambiguous business challenges. Excellent stakeholder management and communication skills, with experience influencing senior leaders across functions. Ability to thrive in a fast-paced environment, man

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are self-driven and like to work with others to remove roadblocks. You are curious, and love to explore and learn new technologies. You have demonstrated the ability to build, deploy and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework. Your Success Profile What You Will Work On The Benefits organization builds products and experiences that help businesses provide and manage employee benefits with confidence. Our teams work across Health Benefits, Wealth Benefits, and International Benefits to simplify complex processes, improve access to valuable offerings, and create a seamless experience for employers and their employees. Engineers in this organization partner closely with Product, Design, Operations, and external providers to deliver reliable, scalable solutions in a highly regulated space. We are looking for engineers who enjoy solving complex problems, collaborating across disciplines, and building products that have a meaningful impact on businesses and the people they support. Independently own larged-s