Senior Programming And Development Manager Jobs

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities) Toast is looking for a Senior Director, Customer Care Operational Excellence to own how our customer support organization operates, end to end. This is a build-and-run role: you will design (and continuously redesign) the people, process, systems, and data that determine whether every customer, from our smallest SMB accounts to our largest Enterprise relationships, gets a fast, effortless, high-quality resolution. This role sits at the center of our AI transformation of Support operations, evaluating, implementing, and scaling AI across chat, voice, and agent-assist workflows, while also owning the fundamentals: workforce planning and capacity, quality and performance measurement, and a closed-loop voice-of-customer program that feeds directly into our product and engineering roadmaps. You will lead a team, and this is a hands-on role: you're expected to get into the details, run point on hard problems personally, and build things yourself when needed. Support Operating Model: People, Process & Systems Own the end-to-end design of how Support operates: org structure, staffing model, tiering/routing, escalation paths, and channel model (chat, email, phone, self-service, community), and continuously refine it as the business scales. Build and run the operating cadence for the function: performance reviews, root-cause/escalation reviews, leadership readouts, and continuous-improvement rhythms. Segment design so that SMB, Mid-Market, and Enterprise customers each get a service model appropriate to their needs, complexity, and value. AI & Support Technology Transformation Own the roadmap for AI-enabled support, including virtual agents/chatbots, voice AI, agent-assist, and automation, from business case through implementation, measured a

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are looking for a seasoned backend engineer to design, build, and scale the backend systems powering OKX’s DEX trading products. You will own critical parts of the trading lifecycle—from quote discovery and order management to transaction submission, execution tracking, and reconciliation. Working closely with product, frontend, smart contract, and infrastructure teams, you will deliver secure, reliable trading experiences across multiple blockchain ecosystems. This is a hands-on engineering role with meaningful architectural ownership and opportunities to grow into technical leadership. What You’ll Be Doing Design and develop backend services for quote aggregation, order management, transaction orchestration, and execution tracking. Build reliable integrations with DEX protocols, liquidity sources, blockchain RPC providers, and indexing services. Define clear order and transaction state models, with robust handling of retries, duplicate re

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 You’ll be a hands-on sales leader who can coach in the moment, raise performance standards, and turn operating rigor into better customer outcomes. You’ll partner closely with Growth, Marketing, Operations, and Product to improve how the region creates pipeline, runs deals, and delivers a consistently strong customer experience. Mission Build and lead a high-performing commercial sales organization across EMEA that consistently turns pipeline into durable revenue while raising the bar on coaching, operational discipline, and customer value. What You’ll Own Lead, coach, and develop a team of Account Executives focused on the commercial segment across the UK and EMEA Drive pipeline generation, deal execution, and consistent attainment of regional revenue targets Build a strong operating cadence around forecasting, pipeline inspection, deal reviews, and rep development Hire, ramp, and retain high-performing talent while creating an ambitious, inclusive, and motivating team culture Improve sales process scalability through better use of data, performance metrics, and repeatable best practices Partner closely with Growth, Marketing, Operations, and Product to improve conversion, support key accounts, and remove friction in the customer journey Lead with a customer-first approach and reinforce high standards for thoughtful, value-based selling Report on performance, pipeline health, forecast accuracy, and improvement opportunities to senior leadership Required Qualifications Significant experience leading SaaS sales teams in a commercial or mid-market motion Strong knowledge of selling into UK and broader EM

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design—we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand. We’re looking for a Senior Marketing Manager, Brand Integrated Marketing to join our London team. This is a hybrid role. In this role, you’ll help us take ideas from global strategy through to local activation across markets, delivering integrated campaigns that drive measurable business growth. What You’ll Be Doing You’ll be joining the Integrated Marketing team. We own the Deliveroo brand globally and lead our biggest campaign moments. Working in a cross-functional squad alongside strategic teams, functional leads, and local markets, we turn big ideas into high-impact campaigns across our markets. Here’s what your day-to-day might look like: Global Campaign Ownership: Lead high-profile global marketing programmes and integrated campaigns from global strategy through to local market execution. Framework & Playbook Development: Design, scale, and maintain measurement frameworks, playbooks, and systems that enable global and local teams to execute best-in-class brand campaigns. Cross-Functional Leadership: Partner closely with cross-functional squads, strategic teams, functional leads, and local market leads to align camp

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are seeking a Senior Salesforce Developer with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in executing large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams. The ideal candidate will have a strong background in modern Salesforce development, a proactive approach to operational excellence, and a deep understanding of code quality and process automation. You will work closely with the wider Salesforce team to ensure our solutions are performant, secure, and aligned with technical standards. Familiarity with CPQ or middle-layer pricing and quoting platforms that bridge CRM and billing systems (e.g., Revenue Cloud) is desirable. What you’ll be doing: Salesforce Development: Design, develop, and implement custom Salesforce solutions using Apex, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team. Automation: Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance. Technical Implementation: Lead the technical delivery of project features, from solution design and cross-functional problem-solving to final deployment. Integrations: Integrate Salesforce with internal and external systems using APIs and various integration patterns. Peer Review: Participate in code reviews and ensure solutions align with the broader Salesforce ecosystem strategy and coding standards. Best Practices: Implement Salesforce best practices, focusing on scalable code, data integrity,

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are seeking a Senior Salesforce Developer with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in executing large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams. The ideal candidate will have a strong background in modern Salesforce development, a proactive approach to operational excellence, and a deep understanding of code quality and process automation. You will work closely with the wider Salesforce team to ensure our solutions are performant, secure, and aligned with technical standards. Familiarity with CPQ or middle-layer pricing and quoting platforms that bridge CRM and billing systems (e.g., Revenue Cloud) is desirable. What you’ll be doing: Salesforce Development: Design, develop, and implement custom Salesforce solutions using Apex, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team. Automation: Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance. Technical Implementation: Lead the technical delivery of project features, from solution design and cross-functional problem-solving to final deployment. Integrations: Integrate Salesforce with internal and external systems using APIs and various integration patterns. Peer Review: Participate in code reviews and ensure solutions align with the broader Salesforce ecosystem strategy and coding standards. Best Practices: Implement Salesforce best practices, focusing on scalable code, data integrity,

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are seeking a Senior Salesforce Developer with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in executing large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams. The ideal candidate will have a strong background in modern Salesforce development, a proactive approach to operational excellence, and a deep understanding of code quality and process automation. You will work closely with the wider Salesforce team to ensure our solutions are performant, secure, and aligned with technical standards. Familiarity with CPQ or middle-layer pricing and quoting platforms that bridge CRM and billing systems (e.g., Revenue Cloud) is desirable. What you’ll be doing: Salesforce Development: Design, develop, and implement custom Salesforce solutions using Apex, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team. Automation: Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance. Technical Implementation: Lead the technical delivery of project features, from solution design and cross-functional problem-solving to final deployment. Integrations: Integrate Salesforce with internal and external systems using APIs and various integration patterns. Peer Review: Participate in code reviews and ensure solutions align with the broader Salesforce ecosystem strategy and coding standards. Best Practices: Implement Salesforce best practices, focusing on scalable code, data integrity,

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin TX, San Francisco CA, NYC, Atlanta GA OR Denver CO About the role The GTM Intelligence team helps Cloudflare's go-to-market organization make faster, better decisions with trusted data. We work with Sales, Technical Sales, Services, Finance, and our central Data teams to make sure the people who sell, deploy, and support Cloudflare get consistent, reliable answers to the questions that matter most. We're looking for a Senior

About Pleo Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. About the role We're looking for a Senior Customer Success Manager to join our Customer Experience team at Pleo. In this role, you'll help our high-touch, Mid Market customers achieve success and maximise the value of Pleo’s solutions and be part of a dynamic and collaborative team as we scale our innovative expense management platform across the UK & Ireland If you're excited about solving customer challenges, and driving growth through exceptional service and are passionate about Customer Success in the SaaS industry, then this is the opportunity for you! Who you’ll be working with and reporting to You’ll report to our Director of CX and work closely with teams in CX, Onboarding, AM, Sales and Product. Our team of 30 is highly collaborative and dedicated to Customer Experience. What you’ll be doing As a Senior Customer Suc

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations New York City About the Role Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to mi

About Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. The Role Required to live within driving distance of assigned property(ies). Reporting to an Area General Manager. As a Senior Operations Manager, you will work as the leader of a high-performing team that delivers high-quality outcomes for Kasa's property partners and guests. You will be responsible for the day-to-day supervision of your team(s) and for exceeding the expectations of every guest who walks through your door; spending 95% of your time onsite. You’ll lead a multidisciplinary team of employees. You’ll ensure that your team effectively prioritizes their workflows while Kasa standards are always met. You will communicate with partners and guests to resolve issues, develop creative strategies to improve performance, and participate in revenue, marketing, and operational performance conversations. You will also define and evaluate the activities of a broad set of indirect stakeholders both within your property(ies) and with external vendors and other third p

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Project Manager, Professional Services to join our team. This is a Mohali (Hybrid) role, reporting to the Manager, Professional Services in the Professional Services department. We are seeking an experienced Project Manager to join our Professional Services organization, leading the successful delivery of customer-facing projects. This role is responsible for managing complex engagements from initiation through closure, ensuring projects are delivered on time, within scope, and to a high standard of quality. The ideal candidate will have a strong background in professional services delivery, experience managing cybersecurity-related projects, and a practical understanding of how AI technologies can support service delivery, automation, analytics, and customer outcomes. Work Shift: US time zone (aligned with US/American enterprise customers). What you’ll do (Role Expectations) Lead the

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. The Senior People Technology Solutions Lead is a senior individual contributor responsible for advancing the technology capabilities that support SIE's global People organization. Grounded in People Technology and enterprise HR systems, this role combines a strong understanding of HR processes, platforms, data, integrations, and employee experiences with expertise in emerging technologies such as generative AI, AI agents, agentic orchestration, APIs, Model Context Protocol (MCP), automation, and AI-assisted development. Reporting to the Senior Director of People Technology Services, this role serves as a technical practice lead for innovation within PTS. The Principal Platform Engineer works across HRIS, integrations, reporting and analytics, service delivery, and other People Technology areas to identify opportunities, establish technical direction, develop use cases, and turn emerging capabilities into practical solutions. Success requires strong partnership across organizational boundaries. The role works closely with People & Places as PTS's key business stakeholder, understanding priorities and identifying opportunities where technology can improve employee experience, service delivery, efficiency, and insight. At the same time,

📍 Location: Athens, Greece 🏢 Weekly office requirement: Hybrid, 1 day/week, or fully remote 💼 Employment type: Permanent 🪜 Seniority level: Mid-Senior 🌐 Language: All stages of the recruitment process will be conducted in English At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Senior Security Engineer to play a key role in our Security team in Athens . If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. As our Senior Security Engineer you’ll help keep our platform and our customers’ data safe by watching our security tooling closely and acting on what it tells us, as we work towards ISO certification. You’ll join a small security team where you can take initiative and potentially own projects from start to finish. Sounds great, what will I be doing? 🤔 👉 Monitor and triage alerts and logs across our security tools, and take operational action on findings rather than waiting for direction. 👉 Track vulnerabilities end to end, keeping clear records of actions, owners and deadlines across teams. 👉 Help produce the operational evidence for our ISO certification by documenting what we monitor and what we do about it. 👉 Drive decisions on alerts, including web application firewall alerts, working with IT, DevOps, Engineering and Legal. 👉 Contribute to team initiatives, including automating repetitive security work. What do I need to bring with me? 🧳 You’ll need to be able to demonstrate the core skills this role requires. You don’t have to tick all the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for in you: 👉 Computer Science background: A degree in Computer Science or equivalent practical experience. 👉 Security experience: 4+ years of hands-on experience in security. 👉 Code literacy: You can read code and write scripts to i

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Information Security team enables innovation at speed—securely. As digital guardians of DoorDash, Deliveroo, and Wolt, we safeguard our systems and the data of our employees, customers, riders, and partners. We defend against emerging cyber threats and embed security into every facet of the business. From building resilient defenses and responding to incidents to empowering teams with security knowledge, we are trusted partners protecting these global brands from the inside out. About the Role The Senior Security Operations Centre Specialist offers a unique opportunity to shape our global Security Operations strategy across a global footprint of DoorDash, Deliveroo, and Wolt. This role provides the platform to optimize our technology and AI investments while pioneering new methods to protect our data, people, and partners. As we expand, your specialist capabilities will be essential to our continued success. What you’ll be doing Work in a 24/7 global security operations centre, including scheduled night and weekend shifts. Lead the triage and investigation of security alerts, including phishing, malware, network attacks, security hygiene and privacy related incidents within specified SLAs. Mentor a team of SOC Specialists, providing the necessary guidance and feedback to deliver a best-in-class security service to the business. Lead the development and continuously improve operational documentation, processes and playbooks Build and manage autonomous AI runbooks to automate and scale our alert triage capabilities. Lead incident response and escala