Senior Semantic Ai Analyst Jobs

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Product Support Engineer to join our team. This is a Remote role reporting to the Director, Product Support. As part of our global Customer Success Organization, you will be dedicated to delivering high-impact experiences and identifying innovative solutions for our customers. You will leverage data and research to provide expert, hands-on support, ensuring clients achieve their goals and utilize our technology to its fullest potential. What you’ll do (Role Expectations) Provide second line consultation to independently debug complex security and network problems Partner with Engineering to assist customers with testing, troubleshooting, and reproducing issues to verify problems Document incident resolutions in technical databases and provide direct feedback to Engineering and Operations teams Develop department training programs and mentor engineers on advanced troubleshooting and ca

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a Senior Backend Software Engineer for our Marketing Engineering & Platform (MEP) team in Brazil - Remote ! This is a Remote – Brazil position, meaning you can work from anywhere within the country . Please note that this role is only open to candidates in Brazil . You will join the B2B Acquisition squad , part of the Marketing Engineering & Platform (MEP) Focus Area inside Wellhub's Product Development organization . We own the entire SMB customer acquisition journey: from the initial lead capture and self-service buy flows, through pricing and dynamic quotation rules, to the final onboarding handover into Wellhub for Companies . Our domain operates on a polyglot, event-driven backend—primarily built with Kotlin/Spring Boot and Go communicating via Kafka , complemented by a GraphQL BFF and direct integrations into enterprise platforms like Salesforce, HubSpot, and Segment . In this role, you will partner daily with Product, Marketing, and Sales to build scalable architecture, optimize conversion funnels, and solve core business challenges with high autonomy . YOUR IMPACT Own critical SMB acquisition

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential, and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology and careers to the next level. We are hiring a Principal Forward Deployed Engineer II for our Frontier Engineering team. This team embeds directly with Snowflake's most strategic customers to design, build, and deploy production-grade AI systems . At the IC6 level, you serve as the senior technical authority and architectural leader for a portfolio of high-impact customer engagements. You operate as a peer technical advisor to CTOs, VPs of Engineering, chief architects, and heads of data and AI, setting technical direction that extends beyond individual accounts and influences how Snowflake delivers AI solutions at scale. AS A PRINCIPAL FORWARD DEPLOYED ENGINEER II YOU WILL: Serve as the senior technical authority and architectural leader for customer engineering leadership: Build durable, peer-level relationships with CTOs, VPs of Engineering, chief architects, and heads of data and AI at Snowflake’s most strategic accounts. Lead architectural steering, technical reviews, and executive strategy alignment while shaping multi-year AI ro

We are seeking a dynamic, operational leader to join our Care leadership team as the Senior Director, International Customer Care . In this role, you will shape the long-term, global care strategy for our rapidly expanding international customer base. We are looking for a humble, empathetic, and data-driven people leader who encompasses Toast’s Values and has deep experience building and leading large teams in a fast-paced customer success/support environment. The ideal candidate will have the executive presence to implement a clear vision, drive continuous process improvements, and inspire a high-performing international organization. If you are passionate about customer advocacy, operational rigor, and leading teams through international growth, read on! A day in the life (Responsibilities) Strategic Leadership: Define and execute the international support strategy aligned with company growth objectives, regional customer expectations, and product complexity. Team Scaling & Development: Lead, inspire, and develop a diverse, high-performing international team. Actively recruit and build a strong talent pipeline, while providing mentorship to subordinate leaders to maintain a robust culture of career development and succession planning. Operational Excellence: Own and continuously improve global KPIs, including CSAT, NPS, response/resolution times, SLA compliance, and cost-per-case efficiency across international markets. Process & Tool Optimization: Design and optimize tiered support models, coverage structures, and escalation frameworks. Implement best-in-class tools and automation (AI-assisted workflows, self-service, knowledge bases) to scale support effectively. Executive Engagement: Serve as the senior point of escalation for strategic international accounts. Build trusted, transparent relationships with senior customer stakeholders and work directly with customers when needed to ensure an exceptional experience. Cross-Functional Collaboration: Partner

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our product platform in these markets. Specifically we are investing in a new team to support our customers in improving labour management. This is a key customer request and includes earned wage access, tip/gratuity management, and payroll tools. We are seeking a senior product manager to own this strategy and enable our customers to attract and retain employees in their restaurants. You will work closely with engineering, business development, operations, and marketing partners to deliver innovative, reliable, and scalable capabilities that help our customers with the most important but also complex part of their business. In this highly visible role, you will have a direct impact on how Toast serves customers in new markets A day in the life (Responsibilities) Champion field research & validation: Spend time with customers in all markets to learn opportunities to improve the experience both as a restaurant employee and as a restaurant managing labour. Form a perspective on build versus partner. Define, prioritize, and deliver a roadmap initiatives that improve the value proposition of Toast by supporting critical labour operational workflows Align Engineering, Security, Data, Research, Design, Care/Onboarding, and GTM partners to de-risk delivery and adoption of new features in the employee management space. Define and track key metrics and KPIs to measure ROI of roadmap initiatives and prioritize projects across markets. Define pricing, packaging, and go-to-market strategy with Product Marketing, Sales, and Operations; identify commercial models that fit restaurants of different sizes. What you'll need to thrive (Requirements) ~5+ years shipping compl

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our product platform in these markets. Specifically we are investing in a new team to support our customers in improving labour management. This is a key customer request and includes earned wage access, tip/gratuity management, and payroll tools. We are seeking a senior product manager to own this strategy and enable our customers to attract and retain employees in their restaurants. You will work closely with engineering, business development, operations, and marketing partners to deliver innovative, reliable, and scalable capabilities that help our customers with the most important but also complex part of their business. In this highly visible role, you will have a direct impact on how Toast serves customers in new markets A day in the life (Responsibilities) Champion field research & validation: Spend time with customers in all markets to learn opportunities to improve the experience both as a restaurant employee and as a restaurant managing labour. Form a perspective on build versus partner. Define, prioritize, and deliver a roadmap initiatives that improve the value proposition of Toast by supporting critical labour operational workflows Align Engineering, Security, Data, Research, Design, Care/Onboarding, and GTM partners to de-risk delivery and adoption of new features in the employee management space. Define and track key metrics and KPIs to measure ROI of roadmap initiatives and prioritize projects across markets. Define pricing, packaging, and go-to-market strategy with Product Marketing, Sales, and Operations; identify commercial models that fit restaurants of different sizes. What you'll need to thrive (Requirements) ~5+ years shipping compl

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities) Toast is looking for a Senior Director, Customer Care Operational Excellence to own how our customer support organization operates, end to end. This is a build-and-run role: you will design (and continuously redesign) the people, process, systems, and data that determine whether every customer, from our smallest SMB accounts to our largest Enterprise relationships, gets a fast, effortless, high-quality resolution. This role sits at the center of our AI transformation of Support operations, evaluating, implementing, and scaling AI across chat, voice, and agent-assist workflows, while also owning the fundamentals: workforce planning and capacity, quality and performance measurement, and a closed-loop voice-of-customer program that feeds directly into our product and engineering roadmaps. You will lead a team, and this is a hands-on role: you're expected to get into the details, run point on hard problems personally, and build things yourself when needed. Support Operating Model: People, Process & Systems Own the end-to-end design of how Support operates: org structure, staffing model, tiering/routing, escalation paths, and channel model (chat, email, phone, self-service, community), and continuously refine it as the business scales. Build and run the operating cadence for the function: performance reviews, root-cause/escalation reviews, leadership readouts, and continuous-improvement rhythms. Segment design so that SMB, Mid-Market, and Enterprise customers each get a service model appropriate to their needs, complexity, and value. AI & Support Technology Transformation Own the roadmap for AI-enabled support, including virtual agents/chatbots, voice AI, agent-assist, and automation, from business case through implementation, measured a

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are looking for a seasoned backend engineer to design, build, and scale the backend systems powering OKX’s DEX trading products. You will own critical parts of the trading lifecycle—from quote discovery and order management to transaction submission, execution tracking, and reconciliation. Working closely with product, frontend, smart contract, and infrastructure teams, you will deliver secure, reliable trading experiences across multiple blockchain ecosystems. This is a hands-on engineering role with meaningful architectural ownership and opportunities to grow into technical leadership. What You’ll Be Doing Design and develop backend services for quote aggregation, order management, transaction orchestration, and execution tracking. Build reliable integrations with DEX protocols, liquidity sources, blockchain RPC providers, and indexing services. Define clear order and transaction state models, with robust handling of retries, duplicate re

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 You’ll be a hands-on sales leader who can coach in the moment, raise performance standards, and turn operating rigor into better customer outcomes. You’ll partner closely with Growth, Marketing, Operations, and Product to improve how the region creates pipeline, runs deals, and delivers a consistently strong customer experience. Mission Build and lead a high-performing commercial sales organization across EMEA that consistently turns pipeline into durable revenue while raising the bar on coaching, operational discipline, and customer value. What You’ll Own Lead, coach, and develop a team of Account Executives focused on the commercial segment across the UK and EMEA Drive pipeline generation, deal execution, and consistent attainment of regional revenue targets Build a strong operating cadence around forecasting, pipeline inspection, deal reviews, and rep development Hire, ramp, and retain high-performing talent while creating an ambitious, inclusive, and motivating team culture Improve sales process scalability through better use of data, performance metrics, and repeatable best practices Partner closely with Growth, Marketing, Operations, and Product to improve conversion, support key accounts, and remove friction in the customer journey Lead with a customer-first approach and reinforce high standards for thoughtful, value-based selling Report on performance, pipeline health, forecast accuracy, and improvement opportunities to senior leadership Required Qualifications Significant experience leading SaaS sales teams in a commercial or mid-market motion Strong knowledge of selling into UK and broader EM

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design—we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand. We’re looking for a Senior Marketing Manager, Brand Integrated Marketing to join our London team. This is a hybrid role. In this role, you’ll help us take ideas from global strategy through to local activation across markets, delivering integrated campaigns that drive measurable business growth. What You’ll Be Doing You’ll be joining the Integrated Marketing team. We own the Deliveroo brand globally and lead our biggest campaign moments. Working in a cross-functional squad alongside strategic teams, functional leads, and local markets, we turn big ideas into high-impact campaigns across our markets. Here’s what your day-to-day might look like: Global Campaign Ownership: Lead high-profile global marketing programmes and integrated campaigns from global strategy through to local market execution. Framework & Playbook Development: Design, scale, and maintain measurement frameworks, playbooks, and systems that enable global and local teams to execute best-in-class brand campaigns. Cross-Functional Leadership: Partner closely with cross-functional squads, strategic teams, functional leads, and local market leads to align camp

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are seeking a Senior Salesforce Developer with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in executing large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams. The ideal candidate will have a strong background in modern Salesforce development, a proactive approach to operational excellence, and a deep understanding of code quality and process automation. You will work closely with the wider Salesforce team to ensure our solutions are performant, secure, and aligned with technical standards. Familiarity with CPQ or middle-layer pricing and quoting platforms that bridge CRM and billing systems (e.g., Revenue Cloud) is desirable. What you’ll be doing: Salesforce Development: Design, develop, and implement custom Salesforce solutions using Apex, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team. Automation: Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance. Technical Implementation: Lead the technical delivery of project features, from solution design and cross-functional problem-solving to final deployment. Integrations: Integrate Salesforce with internal and external systems using APIs and various integration patterns. Peer Review: Participate in code reviews and ensure solutions align with the broader Salesforce ecosystem strategy and coding standards. Best Practices: Implement Salesforce best practices, focusing on scalable code, data integrity,

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are seeking a Senior Salesforce Developer with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in executing large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams. The ideal candidate will have a strong background in modern Salesforce development, a proactive approach to operational excellence, and a deep understanding of code quality and process automation. You will work closely with the wider Salesforce team to ensure our solutions are performant, secure, and aligned with technical standards. Familiarity with CPQ or middle-layer pricing and quoting platforms that bridge CRM and billing systems (e.g., Revenue Cloud) is desirable. What you’ll be doing: Salesforce Development: Design, develop, and implement custom Salesforce solutions using Apex, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team. Automation: Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance. Technical Implementation: Lead the technical delivery of project features, from solution design and cross-functional problem-solving to final deployment. Integrations: Integrate Salesforce with internal and external systems using APIs and various integration patterns. Peer Review: Participate in code reviews and ensure solutions align with the broader Salesforce ecosystem strategy and coding standards. Best Practices: Implement Salesforce best practices, focusing on scalable code, data integrity,

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are seeking a Senior Salesforce Developer with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in executing large strategic projects within our Salesforce platform, collaborating across our commercial, marketing, and customer service teams. The ideal candidate will have a strong background in modern Salesforce development, a proactive approach to operational excellence, and a deep understanding of code quality and process automation. You will work closely with the wider Salesforce team to ensure our solutions are performant, secure, and aligned with technical standards. Familiarity with CPQ or middle-layer pricing and quoting platforms that bridge CRM and billing systems (e.g., Revenue Cloud) is desirable. What you’ll be doing: Salesforce Development: Design, develop, and implement custom Salesforce solutions using Apex, Lightning Web Components (LWC), and other programmatic capabilities to meet the needs of the GTM Tech team. Automation: Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance. Technical Implementation: Lead the technical delivery of project features, from solution design and cross-functional problem-solving to final deployment. Integrations: Integrate Salesforce with internal and external systems using APIs and various integration patterns. Peer Review: Participate in code reviews and ensure solutions align with the broader Salesforce ecosystem strategy and coding standards. Best Practices: Implement Salesforce best practices, focusing on scalable code, data integrity,

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin TX, San Francisco CA, NYC, Atlanta GA OR Denver CO About the role The GTM Intelligence team helps Cloudflare's go-to-market organization make faster, better decisions with trusted data. We work with Sales, Technical Sales, Services, Finance, and our central Data teams to make sure the people who sell, deploy, and support Cloudflare get consistent, reliable answers to the questions that matter most. We're looking for a Senior

About Pleo Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. About the role We're looking for a Senior Customer Success Manager to join our Customer Experience team at Pleo. In this role, you'll help our high-touch, Mid Market customers achieve success and maximise the value of Pleo’s solutions and be part of a dynamic and collaborative team as we scale our innovative expense management platform across the UK & Ireland If you're excited about solving customer challenges, and driving growth through exceptional service and are passionate about Customer Success in the SaaS industry, then this is the opportunity for you! Who you’ll be working with and reporting to You’ll report to our Director of CX and work closely with teams in CX, Onboarding, AM, Sales and Product. Our team of 30 is highly collaborative and dedicated to Customer Experience. What you’ll be doing As a Senior Customer Suc