Senior Service Reliability Engineer Jobs

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake runs large scale cloud infrastructure to deliver its own service — production and internal deployments, Kubernetes fleets, CI/CD, etc. Our cloud spend is in billions of dollars per year. The Cloud Efficiency team builds a unified, self-serve cloud efficiency platform along with AI skills and agents that makes spend observable, attributable, governable while driving insights and optimization of our cloud spend. AS A SOFTWARE ENGINEER AT SNOWFLAKE YOU WILL: Design, develop, and maintain scalable platform for resource ownership registry, usage attribution, utilization measurement, and cost modeling. Build AI agents, tools and automation to enhance system monitoring, alerting, and root cause analysis. Improve and optimize data ingestion, storage, and query efficiency for cloud utilization, cost and efficiency data at scale. Collaborate with teams across Snowflake to understand attribution and observability needs and implement solutions that improve operational visibility. Contribute to open-source and industry best practices in monitoring and distributed systems monitoring. Ensure high availability, reliability, and performance of team-managed platforms by participating in on-call rotations and incident management. Partner with Finance, Product and Engineering teams t

About the Team The Office Technology team designs, deploys, and operates the network infrastructure that keeps Datadog’s global offices connected, secure, and reliable. The team owns routing, switching, wireless, office firewalls, connectivity, and the observability and operational practices needed to provide a dependable employee experience at scale. About the Role As a Senior Network Engineer on the Office Technology team, you will own major network services and complex multi-site initiatives from problem definition and design through implementation, migration, and stable operations. You will act as a technical anchor for the team, leading design reviews and difficult troubleshooting, improving standards and automation, and helping other engineers deliver high-quality work. This is a senior level role that combines hands-on engineering with technical leadership. You will shape team roadmap proposals and technical decisions through evidence and clear tradeoffs, while remaining accountable for reliable delivery and day-to-day operability. What You’ll Do Design resilient, scalable solutions across LAN , Wi-Fi, routing, switching, and office firewalls, with explicit failure domains, capacity assumptions, security controls, and migration paths Author RFCs and lead design reviews, clearly documenting goals, constraints, alternatives, decisions, risks, validation, rollout, and rollback Build production readiness into network changes through meaningful service objectives, monitoring, alerting, runbooks, capacity planning, failure testing, and operational handoff Design reusable automation for provisioning, configuration, policy, compliance, telemetry, and change validation, with appropriate testing, peer review, drift detection, staged rollout, and safe rollback Own, alongside other senior engineers and leadership, the health and lifecycle of major network services, using data to improve reliability, coverage, performance, security, supportability, and cost Lead di

POSITION SUMMARY Clearwater is seeking a skilled and experienced Senior Microsoft 365 and Azure Cloud Engineer to join our team. The ideal candidate will have a strong background in Microsoft 365 Configuration and Management and significant experience with Azure operational tools such as Entra ID and Intune. As an Engineer, you will play a crucial role in managing and maintaining our client’s M365 and Azure-based infrastructure, ensuring its reliability, security, and scalability. SPECIFIC JOB RESPONSIBILITIES M365 and Azure Client Operations Management: Microsoft Entra ID — day-to-day identity management: Conditional Access policies, SSPR, PIM (Privileged Identity Management), directory sync (Entra Connect / Cloud Sync), B2B/B2C configurations, app registrations, enterprise app management Microsoft Intune — device enrollment (BYOD + corporate), compliance policies, configuration profiles, app deployment, co-management with SCCM if applicable, Autopilot Microsoft Purview — data classification, sensitivity labels, DLP policies, insider risk management, communication compliance, audit log review Exchange Online — mail flow rules, connectors, hybrid config, anti-spam/anti-phishing policies (Defender for Office 365) SharePoint Online & OneDrive — permissions governance, external sharing controls, tenant-level configuration Microsoft Teams — policy management, governance (lifecycle, guest access, DLP integration) Microsoft 365 Defender / Defender XDR — incident response integration, alert triage, threat hunting basics Azure Operation Management: Azure IaaS/PaaS operations — Setup VMs, VNets, NSGs, storage accounts, Key Vault Entra ID integration with Azure resources – Setup RBAC, managed identities, configure service principals Azure Policy and Defender for Cloud – Perform and monitor compliance posture management Hybrid connectivity — Setup ExpressRoute, VPN Gateways, Azure Arc PowerShell / Microsoft Graph API — Enable Automation of both Azure and M365 worklo

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Job Overview: Responsible for the analysis, design, development, testing, and delivery of secure, scalable software solutions. Define requirements for new applications and customization adhering to Mastercard standards, processes, and best practices. Develop, customize, and test applications to integrate to Mastercard specifications. Provide leadership, mentoring, and technical training to other team members. Major Accountabilities • Plan, design, architect, and develop secure, scalable, and maintainable technical solutions and alternatives to meet business requirements in adherence with Mastercard standards, processes, and best practices • Lead day-to-day system development and maintenance activities of the team to meet service level agreements (SLAs) and create solutions with a high level of innovation, cost effectiveness, quality, reliability, and faster time to market. • Accountable for the full systems development life cycle including creating high-quality requirements documents, use cases, designs, and other technical artifacts including but not limited to detailed test strategies, performance benchmarking, release rollout and deployment plans, contingency/back-out plans, feasibility studies, cost and time analysis, and detailed estimates. • Design, develop, test, dep

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: We are seeking talented distributed systems engineers who are passionate about building innovative solutions for application deployment. Your mission will be to enhance the capabilities of Replit Infrastructure, optimize performance across global regions, and drive efficiency while delivering an exceptional user experience. If you have a strong foundation in software development, a deep understanding of cloud technologies, and a track record of delivering high-quality code, we want to hear from you. In this role you will: Expand Replit's cloud infrastructure offerings: Launch new cloud products to be used by Replit Agent to build complex apps. Collaborate with cross-functional teams to design and implement these features, empowering developers with a comprehensive suite of tools to build and deploy their applications efficiently. Enhance reliability and scalability: Identify bottlenecks, optimize critical paths, and implement robust monitoring and alerting systems. Work closely with the SRE team to ensure high availability and minimal downtime. Enable our customers to seamlessly scale their applications to meet the demands of their growing user base. Improve utilization of cloud infrastructure: Analyze our infrastructure costs and identify opportunities for optimization. Implement strategies to reduce cloud expenses without compromising performance or reliability. This could involve techniques such as resource provisioning, auto-scaling, cost-aware scheduling, and data lifecycle management. Your efforts will directly contribute to the financial efficiency of our cloud services. Required skills and experience: Distributed systems: Track record of working with platform-as-a-service, distributed storage, o

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Traffic Proxy Services team powers the front line of Roblox — operating the global edge network and high-performance Layer 7 proxies that handle billions of web and API requests daily while defending the platform against large-scale automated attacks. In this role, you'll help pioneer the next generation of our edge infrastructure: replacing legacy proxy configurations with programmable, memory-safe Rust services running on Kubernetes, and building intelligent, automated defense systems. Working alongside principal engineers and key partners across Security, Reliability, and Platform teams, you'll tackle high-stakes systems challenges where efficiency, scale, and uptime are critical. You Are: An experienced systems engineer with 7+ years building and operating backend or infrastructure software, including time owning a tier-0 service in production. Fluent in a systems language. Rust strongly preferred; strong Go experience with the appetite to work in Rust is welcome. Deeply comfortable with networking fundamentals: TCP, TLS, HTTP/1.1 and HTTP/2, QUIC and the internals of at least one production L7 proxy (HAProxy, Envoy, NGINX, Pingora or similar). Able to troubleshoot a live netw

The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe. Spanning many disciplines, we work to make the business work; creating the infrastructure, tooling, frameworks, and capabilities needed to welcome a billion customers. The IT Studio exists to remove the friction of work, unblocking Spotifiers anywhere, anytime, with simplicity and safety. We are the team behind the technology that approximately 8,000 Spotifiers rely on every day, spanning endpoint and device management, identity and access, networking and connectivity, IT service management and support, audio visual and meeting room technology, productivity and collaboration platforms, work management tooling, and the AI tools changing how everyone at Spotify works. Across 9 teams, we touch almost every part of how Spotify functions as a company. We’re looking for an experienced engineering leader to lead a group of Engineering Managers and approximately 50 engineers and technicians across the studio. You’ll set engineering strategy, strengthen the technical practices that help our teams operate at their best, and partner closely with product and studio leadership to balance engineering investment with business priorities. What You'll Do Lead and develop Engineering Managers across multiple teams, supporting their growth while creating clarity around outcomes and engineering excellence. Set and communicate engineering strategy across the studio, ensuring teams have clear technical direction aligned with IT’s mandate and Spotify’s business needs. Strengthen technical judgment across the Engineering Manager group, challenging processes that no longer add value and creating more space for architecture, quality, and team capability. Identify patterns and opportunities across teams and drive improvements in engineering practice, operational health, reliability, and

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Staff Software Development Engineer reporting to the Director, Software Engineering to join our Client Connector Team. As a Senior Staff Engineer, you'll own critical service-layer components such as RPC, user session handling, data pipelines and help make CCA(Client Connector Agent) more stable, performant and maintainable. What you’ll do (Role Expectations) Design and implement features across the CCA service, user-mode UI, and supporting subsystems (RPC server, session handler, data handler, tunnel telemetry). Diagnose and fix complex production issues: service crashes, race conditions, lifetime bugs, and cross-process synchronization problems. Improve reliability of long-running Windows service code, including cleanup/shutdown paths and inter-process communication. Work on VDI-specific flows (e.g., ZCC VDI SMB tunnel traffic accounting, session lifecycle). Review peers' code, raise the q

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, we are building the future of secure, enterprise-grade cloud automation and system connectivity. We are looking for a Senior Software Engineer to join our global Automation Engineering team to design, scale, and govern our enterprise integration substrate using AWS cloud services and modern iPaaS platforms. This is a senior individual contributor role for a hands-on system engineer who can set technical standards, establish integration best practices, and partner with cross-functional teams to automate complex business workflows at scale. What You'll do : Lead technical design and execution for automation initiatives within the team, creating paved paths that enable builders across Okta to connect enterprise systems seamlessly. Design, build, and deploy high-throughput event-driven integration flows , API gateways, and async orchestration workflows using AWS architectures and iPaaS platforms. Build reusable frameworks , developer SDKs, self-service primitives, and integration templates to streamline automation delivery. Serve as a technical domain expert on AWS cloud services and modern iPaaS tooling, driving scalable architecture, reliability, and builder enablement. Partner with operations, security, and platform teams to strengthen monitoring, observability, structured audit logging, and automated governance. Mentor team members and participate in cross-functional design reviews , instilling a platform engineering mindset and raising the b

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Who We Are: Roblox is reimagining the way people come together to connect, create, and express themselves. To support our massive scale, we are powered by thousands of microservices. The Application Networking team connects and secures these services, building ingress gateways, managing the service mesh, and enabling seamless communication across Roblox’s hybrid on-prem and cloud infrastructure. We are executing on Cloud Bursting, a strategic initiative to enable Roblox’s core services to transparently burst from on-prem data centers to the cloud, allowing us to handle historical peak concurrent players and survive regional failures. You will join our Application Gateway team to build the networking infrastructure that makes this possible. You Will: Design, build, and operate Roblox's Envoy-based application gateway fleet — the front door for billions of daily requests — owning L7 routing, authentication, rate limiting, and traffic policy end to end. Own the reliability and scale characteristics of the gateway: capacity and headroom modeling, failure isolation and blast-radius reduction, progressive delivery of config and code changes, and measurable reduction in edge-caused incidents

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer on the Core Infra Systems team within the Platform group, you'll work across the cloud and networking foundations that Coinbase engineers rely on to run reliably at scale. The team owns the front door for GCP paved roads, cloud networking, and AWS-centered infrastructure patterns, with a focus on standardization, self-service, and strong default guardrails. You'll work closely with the AWS, GCP, and Networking owners inside Core Infra Systems and partner with Compute, Infra Security, Routing, and broader infrastructure stakeholders to deliver secure, scalable, and opinionated infrastructure that keeps Coinbase fast and resilient. What you'll do: Own cross-cutting infrastructure initiatives that span the AWS, GCP, and Networking pillars inside Core Infra Systems, driving alignment on standards, tooling, and operational patterns. Build and maintain self-service tooling and paved-road defaults that let product teams provision and operate cloud infrastructure safely without deep platform expertise. Partner with Compute, Infra Security, and Routing teams to embed guardrails into infrastructure provisioning, ensuring every default meets Coinbase's bar for security, compliance, and reliability. Drive infrastructure standardization across Coinbase's multi-cloud environment, reducing fragmentation and improving consistency in how teams consume cl

We are looking for a Senior Network Engineer to take ownership of key areas of MongoDB's global network infrastructure. You'll design, deploy, and troubleshoot network and VPN solutions, including Palo Alto Prisma Access at global scale, partner with InfoSec to harden network security, and mentor engineers across the team. This role combines deep hands-on networking expertise with the judgment to prioritize and communicate risk and strategy to stakeholders. What You’ll Do Own the design, deployment, and operation of MongoDB's global network infrastructure Cisco Meraki, including routers, switches, firewalls,access points and IOT sensors Lead the rollout and ongoing management of Palo Alto Prisma Access as MongoDB's SASE , in partnership with InfoSec Administer and evolve MongoDB's network authentication stack, including RADIUS implementations (EAP-TLS, PAP, RadSec and Mac Authentication), ensuring secure and reliable network access Partner with InfoSec to implement and continuously improve network security controls, including VLAN configuration, firewall rules, DNS, DHCP, and IDS/IPS solutions Design and deploy network infrastructure for new and existing global office sites, partnering with Real Estate, workplace, AV, and Physical Security teams Serve as a senior technical escalation point (L3) for complex network issues across the organization Build automation to reduce manual network operations work and improve reliability and observability Act as a technical advisor for MongoDB's relationships with ISPs, hardware, low voltage cabling and other network vendors Mentor engineers across the team and contribute to a culture of technical excellence and self-service Responsibilities Ensure MongoDB's global network infrastructure and VPN remain fault tolerant, reliable, secure, and scalable as the company grows Reduce risk and technical debt across network, security and remote access solutions Communicate network strategy, risk, and incidents clearly to technical and non

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role We're looking for an experienced technical operator to lead live testing, deployment, and operational validation of cutting-edge autonomous technologies. This role sits at the intersection of engineering and operations, helping ensure new capabilities are safely deployed, thoroughly evaluated, and translated into actionable engineering feedback. You’re excited about this opportunity because you will… Lead and oversee live testing across transport, deployment, and safety validation. Partner closely with hardware, software, and business operations teams to validate new product capabilities while providing guidance and mentorship to junior team members. Conduct and document complex tests for autonomous technologies, evaluating robot behavior, identifying issues, and validating new features and requirements. Provide actionable technical feedback to engineering teams based on test outcomes. Exercise technical judgment during live testing by evaluating robot behavior, assessing operational risk, distinguishing expected behavior from product defects, and determining when engineering escalation or additional validation is required. Develop and implement testing processes, protocols, and checklists that improve the safety, efficiency, and reliability of new products. Utilize internal tools to analyze logs, investigate issues, document findings, and track issues through resolution. Mentor junior team members in structured debugging and documentation practices. Conduct detailed analyses and generate comprehensive reports that identify trends, summarize findings, and provide strategic recommendations to engineering and operations partners. We’re excited about you because… 2+ years of exper

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As a Senior Software Engineer, Data on the Mapping team, you will collaborate with our world-class team of engineers, product managers, and scientists to grow and improve the quality of recommended routes and accuracy of our travel time estimations. You will lead the architecture and long-term technical direction of our offline experimentation tooling and route simulation services — the systems that let Lyft test routing changes safely before they reach production. You'll also build scalable data pipelines for experimentation, analytics, and machine learning models, along with the data governance and observability systems that keep them trustworthy. Your work will enable integration with partner teams and allow stakeholders across Engineering, Data Science, and Product to make data-informed decisions that directly impact Lyft’s growth and profitability. Our technology stack is based on the latest technologies such as AWS, Databricks, Kubernetes and Airflow. You will work with incredibly passionate and talented colleagues from software engineering, machine learning and data science on projects that directly impact millions of riders and drivers. Responsibilities Own core data pipelines end-to-end, building deep subject matter expertise in the systems you manage and defining/managing SLAs for pipelines, services, and datasets to ensure reliability at scale Serve as the technical owner and architectural lead for our offline experimentation platform and route simulation services, setting technical direction, evaluating trade-offs, and ensuring the systems scale with Lyft's routing and mapping ambitions Continuously evolve data models and schemas to meet business and engineering requirements Develop AI tools that support self-service management of data pipelines (ETL) and schema evolution, and perform han

We are a Canadian leader in digital automotive solutions. Our flagship brands - AutoTrader.ca , AutoSync , Dealertrack Canada and CMS - help Canadians buy, sell, and finance vehicles with confidence. AutoTrader.ca is Canada’s largest automotive marketplace, with over 25 million monthly visits . As part of AutoScout24 group , Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. As a Senior Analytics Engineer , you will be a senior technical contributor within the Analytics Engineering team and help shape the data foundations behind reporting, self-service analytics, and AI-driven decision-making. You will own complex technical workstreams, set direction for team-level analytical systems, and help improve the standards, practices, and architecture used across the team. What youʼll do Own complex analytics engineering workstreams from problem framing through delivery and adoption Design and evolve scalable analytical models, semantic layers, and reusable data products Set technical direction for team-owned models and analytical systems Resolve ambiguity and align stakeholders around clear, pragmatic technical decisions Improve modeling standards, documentation, testing, review practices, and quality gates Drive consistency in KPIs, metrics, and analytical logic Partner with Data Platform, Product Analytics, Engineering, and Data Governance teams Improve the performance, reliability, and cost efficiency of AWS-based analytical workloads Contribute to AI-driven capabilities such as text-to-SQL, semantic modeling for AI, automated insights, and conversational analytics Guide complex refactoring, migrations, and technical debt reduction Review analytical solutions for correctness, maintainability, privacy, security, performance, and business