Senior Services Architect Jobs

Coder builds enterprise software that keeps developers in flow. As a Senior Customer Support Engineer, you will help customers solve complex technical issues, get unstuck faster, and build with confidence. You will work closely with Product, Customer Success, and Enterprise Account Managers to resolve urgent issues, improve support workflows, and turn customer feedback into better product experiences. This is a highly visible role on a growing team, with direct impact on how customers experience Coder. What you’ll do here Reproduce and debug customer issues using existing tools, test environments, or custom reproduction setups Solve incoming technical support requests in a timely manner, including urgent, high-severity cases Communicate clearly and tactfully with customers throughout the support lifecycle Gather context, provide diagnostic steps, share resolution guidance, and follow up after issues are resolved Identify and communicate product usage trends, bugs, and feature requests Collaborate with Enterprise Account Managers to schedule, coordinate, and lead customer debugging calls Document customer activity in accordance with internal and external security standards Guide and mentor new team members on support processes and procedures Contribute to product documentation, customer knowledge base articles, and best practice guides Improve support processes, tools, and workflows in collaboration with the broader team Participate in a periodic on-call rotation for production-down issues What we’re looking for Based in the US West Coast timezone 5+ years of customer support engineering experience, or a comparable customer-facing technical role, preferably with critical software products 5+ years of experience supporting enterprise customers 2+ years of experience diagnosing production network connectivity and performance issues Strong problem-solving, analytical, and troubleshooting skills Clear, thoughtful communication skills, both verbal and written Experience w

We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in 2014 in Sydney, Australia, Afterpay has over 24 million active customers globally and more than 250,000 of the best retailers around the world including DSW, Finish Line, Levi’s, Primark, and M&S,and many others. Afterpay, and now Clearpay in the UK, are helping people spend responsibly! We empower customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Clearpay is deeply committed to delivering positive outcomes for customers. Now under the Block ecosystem, we are focused on supporting our community of shoppers. We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing. Join a movement in which everyone can win. Job Description Reporting to the Head of Mid Market and Enterprise Sales, you will join a successful dynamic team. We are looking for a passionate, and committed outbound Account Executive to engage and sell Clearpay to Mid Market merchants across the UK. You Will: Outbound prospect via email and phone to generate new opportunities Manage the entire sales funnel Facilitate conversations with senior executives and business owners at target accounts Develop a strong pipeline of opportunity Identify the metrics and key value propositions that will drive mutually beneficial contracts Clearly demonstrate our USP's over and above our competitors Negotiate and close long term contracts that benefit both Clearpay and our partners Be accountable to your target and demonstrate control of your opportunities th

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Director, CEO Communications to join our team. This is a hybrid (with Santa Clara, CA preferred) or remote-eligible for candidates located in the Pacific time zone , reporting to the VP, Corporate Communications in the Global Corporate Communications department. Serving as the strategic architect and hands-on driver of Zscaler’s Founder, Chairman, and CEO Jay Chaudhry’s global communications platform, you will translate deep technical vision into high-reach, impactful narratives. In this high-visibility role, you will build an omnichannel CEO comms engine, elevate executive share of voice, and direct strategic positioning across earned media, global keynotes, digital channels, and rapid-response moments. What you’ll do (Role Expectations) Build, operationalize, and lead an omnichannel CEO communications engine spanning earned media, marquee speaking stages, digital channels, and execu

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Data Center Network Engineering (DNE) is a pod within the Physical Networking team and owns the design, deployment, and operation of Roblox's large-scale data center network. This includes server-layer connectivity, intra and inter-DC connectivity. The team is building High-Performance Networking (HPN) fabrics, deploying 400G/800G networking, and scaling GPU clusters to support AI training and inference. You will: Drive the design, deployment, and operations of Roblox's large-scale data center network, including the networking for GPU clusters that support training and inference workloads. Design, qualify, and validate new technologies and hardware for scalable solutions. Coordinate data center builds and projects with multiple teams, including weekly cross-team calls. Work with Network Reliability Systems, Data Center Ops, Capacity Planning, Supply Chain, and Compute/ML teams to address network challenges early. Contribute to automation and telemetry that improve efficiency, reliability, and visibility. You have: 6+ years of expertise designing and deploying large-scale data center fabrics (CLOS). Experience with GPU clusters or AI/ML networking. Proficiency deploying and managin

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Who We Are: At NaturalMotion, we make games that wow people. We innovate to create previously impossible experiences that would not exist without us. We take pride in making titles that reach a large audience and creating communities that last. Our commitment to excellence has earned us recognition as one of the UK's Best Places to Work in games for eight consecutive years by gamesindustry.biz, and we're proud to be part of the Zynga and Take-Two Interactive family Position Overview: We are looking for a Senior Technical Animator to join our team in supporting our next unannounced project. You will work alongside the Animation Team helping to deliver and bring to life our amazing characters. We embrace a hybrid work environment. Within this role, you would work 2 days per week in our London office and the

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. There is no MSSP and no tier-1 queue here. Detection & Response engineers own their detections end to end: you write them, you tune them, and your team is paged when they fire. The security team is spread across the globe with a follow-the-sun pager rotation so nobody is paged at 3am local. The adversaries are real. The business is growing fast and the threat surface is growing with it. Defining the necessary telemetry is part of the job. What You'll Do Detection engineering Build and tune detections across endpoint, identity, SaaS, and cloud , treating them as software: version-controlled, peer-reviewed, and shipped through the same CI/CD practices the rest of engineering uses. Track detection quality as measured quantities : coverage against MITRE ATT&CK, precision, time-to-detect. We don’t build-and-forget here. Response & automation Own EMEA-hours incident response: triage, contain, remediate, and write the retrospective that turns the incident into a systemic fix. Build automation that removes toil from investigations, and partner closely with the US-based team so context carries across time zones instead of getting lost at handoff. Telemetry &

Job Overview We’re excited to invite you to join the World of Warships team at Wargaming, where we’re looking for a Senior Frontend Developer. As a member of the World of Warships team, you’ll have the opportunity to collaborate with a talented and passionate group of professionals, contribute to creating engaging and seamless experiences for our players, and make a meaningful impact on the direction and success of the game. What will you do? Own and develop frontend/UI systems within the product and web ecosystem, including reusable components, UI patterns, frameworks, tools, and shared frontend solutions. Develop and maintain interactive web experiences, including event pages, web adventures, game mechanics, mini-games, widgets, portal modules, and other content-driven experiences. Translate UI/UX designs and wireframes into robust, responsive implementations that accurately reflect the intended user experience. Develop frontend solutions using React, TypeScript, Composition API, and related tooling, while maintaining and gradually improving existing vanilla JavaScript code. Work with REST APIs, and data-driven interfaces, implementing asynchronous client-server interactions and dynamic content. Implement complex animations and interactive mechanics, with a strong focus on UX, responsiveness, and frontend performance. Optimize animation-heavy and mobile-heavy interfaces, including asset loading, lazy loading, rendering, browser behavior, and overall frontend performance. Ensure reliable functionality across devices, browsers, platforms, regional versions, and language configurations. Investigate and resolve complex frontend issues, including UI behavior, rendering, input handling, browser compatibility, integrations, performance, and production stability. Refactor and improve existing and legacy codebases, maintaining high standards of production quality, maintainability, and scalability. Collaborate with UX/UI designers using Figma to verify implementations

Title: Senior Product Designer — Enterprise Security Platform Location: Remote — United States; preference given to San Francisco Bay Area candidates Reports to: VP of Product & Design Focus: Approximately 80% Product Design / 20% Brand & Marketing Design Eligibility: U.S. citizenship is required due to the role’s support of federal government projects. About RapidFort RapidFort is a software supply chain security platform. We help enterprises understand what's running in their software, reduce vulnerability risk, and ship curated, near-zero-CVE container images, backed by runtime-informed analysis and automated attack surface reduction. Our users include security teams, platform engineers, developers, administrators, and enterprise leaders. We're Series A, with $42M raised, and we're a small, senior team moving quickly. The role This is a product-first design role. You'll own major parts of the RapidFort platform and work directly with Product and Engineering from early problem definition through shipped software. The problems are genuinely complex: thousands of vulnerabilities across images, clusters, and workloads; relationships between software artifacts; policies, permissions, and enterprise environments; and very different technical users with very different needs. We want someone who enjoys that complexity. You should be equally comfortable thinking about the overall system and getting into the details of how a table, filter, workflow, visualization, or interaction should behave. About 80% of your time will focus on product. The other 20% will help keep our website, launches, sales materials, and broader brand consistent with the product, in partnership with Marketing and external specialists. You'll start as a hands-on IC and the senior design voice at RapidFort. You'll help establish how design operates: how we frame problems, review work, collaborate with Engineering, use research and data, and decid

At Carbon, our mission goes beyond 3D printing. We are enabling creators everywhere to make what the world needs, right now. Our company is built on the idea that diverse fields of study must come together to solve intractable problems. We have grand ambitions to create technology that will influence industry around the world. You will be joining a diverse team with a vibrant culture, where team success is as important as celebrating individual contributions. Help us change the world and we will help you change yours. As a Senior Staff Mechanical Engineer, you will be a primary architect of Carbon’s hardware future. You won't just design parts; you will define the technical roadmap and foundational architectures for our next generation of additive manufacturing solutions. As a senior leader within a high-velocity hardware team, you will navigate extreme ambiguity to deliver elegant, high-reliability systems. You are expected to be a technical cornerstone, elevating the engineering bar across the organization and mentoring the next generation of staff-level talent Note: This role is remote; working from a home office in North Carolina. You will… Drive Hardware Architecture: Own the high-level mechanical architecture for new 3D printing platforms, ensuring modularity, serviceability, and industry-leading precision. Lead Cross-Functional Technical Delivery: Act as the technical bridge between Systems, Electrical, Software, and Materials Science to de-risk 0-to-1 products. Establish Engineering Standards: Define company-wide frameworks for validation, reliability testing, and DFM to ensure hardware excellence at global scale. Influence the Roadmap: Partner with Leadership and Product Management to translate product needs into a multi-year technical execution strategy. Navigate Technical Debt: Proactively identify and resolve architectural gaps in our technology to improve long-term product performance. Act as a Technical Gatekeeper: Serve as an

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ ⭐ Mission Shape how Qonto connects to the rest of its customers' world by building the Public API strategy: a reliable, consistent API that powers integrations, partners, MCP and Qonto Embed, and turns connectivity into a growth engine for our all-in-one and upmarket ambitions. You will report to Fanny, who leads Qonto Connect, and you will own the product and governance framework that every Qonto team builds on. 👩‍💻🧑‍💻 As Product Manager, Public API, you will: Strategic ownership: Define the Public API strategy and roadmap for a product that already powers our integrations, MCP and Qonto Embed, and decide where to take it next. Meaningful, high-stakes impact: Make the API a reliable foundation for connectivity, helping Connect grow for our active customers

Kincellis Advanced Therapies is a U.S.-based contract development and manufacturing organization supporting advanced-therapy developers from early-stage CMC, process and analytical development through clinical supply, pivotal-stage programs and commercial supply. With facilities in Gainesville, Florida; Research Triangle Park, North Carolina; and The Woodlands, Texas, Kincellis combines broad technical expertise with flexible, scalable GMP infrastructure across autologous and allogeneic therapies, including but not limited to CAR-T, Tregs, CAR-NK, MSCs, dendritic cell vaccines, exosomes, iPSCs & synthetic mRNA. For more information, visit our website at www.kincellis.com. Kincellis is seeking a highly motivated Senior Warehouse Supervisor who will be a key contributor to a dynamic and collaborative Supply Chain team. The Senior Warehouse Supervisor at Kincellis will supervise daily warehouse and material handling activities supporting cell therapy development and GMP manufacturing. Reporting to the Warehouse Manager, this individual will coordinate receiving, storage, inventory control, material issuance, and shipping while maintaining accurate records and reliable material availability. The role provides hands-on leadership to warehouse associates and ensures assigned work is completed safely, accurately, and on schedule. This role requires practical experience in GMP warehousing, strong attention to detail, and the ability to translate production priorities into daily work assignments. The Senior Warehouse Supervisor partners with Manufacturing, Quality, Procurement, and Planning to resolve operational issues and maintain compliant material flow. Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. This list contains the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform role-r

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Director, Tax Operations to join our team. This is a Hybrid (3 days a week, Santa Clara, CA) role, reporting to the VP of Tax in the Finance department . This is an opportunity to own and lead the quarterly and annual global income tax provision process (ASC 740), shape corporate tax compliance policies, and manage a high-performing global team of tax professionals. You will drive automation initiatives to scale our tax infrastructure alongside the rapid expansion of Zscaler’s global business operations. What you’ll do (Role Expectations) Lead ASC 740 Global Provision: Direct the end-to-end quarterly and annual global income tax provision processes and related SEC disclosures (10-K/10-Q), ensuring the highest standards of financial accuracy. Manage Compliance & Audits: Oversee the timely filing of U.S. Federal, State, and local tax returns, and act as the primary interface with tax regul

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: The Senior Accountant will play a key role in supporting and scaling Vercel’s accounting operations as the company continues to grow and mature, to operate at standards expected for a public company. Reporting to the Sr. Accounting Manager, this role will own assigned operational accounting areas and be a key contributor to the monthly and quarterly close, ensuring accurate and timely financial information to support FP&A and business decision-making. This position will have hands-on responsibility for key accounting areas, including but not limited to accruals, lease accounting, capitalized commissions, and payroll accounting. This position will also have involvement in the accounting for subsidiaries related to M&A activity. The Senior Accountant will collaborate closely with internal teams and external providers to support process improvements, automation, and consistency across the accounting function in a fast-paced, high-growth environment. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Support the monthly and quarterly close process, ensuring accuracy, completeness and timeliness of assigned areas. Prepare financial reporting packages and presentations for senior leadership, including detailed fluctuation and trend analyses.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Internal Auditor. At Twilio, we build the platform powering modern communications for millions of developers and global enterprises. Joining our Internal Audit team means stepping beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem. About the job As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment and drive key pillars of our global SOX compliance program. You will lead and own end-to-end business process testing—from risk assessment and control design to operating effectiveness, deficiency evaluations, and status reporting while acting as a key technical resource. In this role, you’ll serve as a critical liaison collaborating cross-functionally across global business units and partnering directly with external auditors to ensure seamless compliance. Res

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Internal Auditor. At Twilio, we build the platform powering modern communications for millions of developers and global enterprises. Joining our Internal Audit team means stepping beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem. About the job As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment. You’ll step beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem. We are looking for a collaborative, forward-thinking auditor who thrives in a fast-growing environment to help elevate our global internal controls. Reporting directly to the Senior Manager of Internal Audit, you will collaborate with cross-functional teams to plan, execute, and deliver high-impact, risk-based