Senior Services Architect Jobs

About the Team DoorDash is looking for an experienced Manager, Tax Technology to lead the offshore Vertex & ERP Integrations Center of Excellence (CoE) within our growing Tax Team. The tax engine (Vertex) calculates the correct sales tax and VAT on every order across the DoorDash, Wolt, and Deliveroo platforms, and this role owns the deep technical expertise that keeps that engine accurate. As DoorDash continues to grow its global footprint across multiple business lines, we are looking for a candidate with hands-on experience implementing, configuring, and maintaining indirect tax engines, with the integration to ERP systems on both AR and AP sides, who can also lead and develop a team of configuration and testing specialists. You will be the central technical authority the rest of the platform team relies on, blending technical indirect tax knowledge, tax-engine experience, and people leadership. About the Role You will report to the Senior Manager of the Tax Calculation Platform & Mx Operations and lead the offshore Center of Excellence — the hub of Vertex configuration, automated testing, and tax-content maintenance. You will set technical standards, oversee the work of Associate Managers, and serve as the senior point of escalation for complex configuration and testing issues. The primary focus of this position is end-to-end tax engine solutions for sales and use taxes, food and beverage taxes and fees, gross receipts taxes, and VAT — ensuring the correct tax is calculated on every product, fee, and country before anything goes live. You’re excited about this opportunity because you will… Own the technical configuration of Vertex — tax drivers, taxability mappings, custom rules, and jurisdiction logic — and lead configuration design for high-complexity initiatives. Lead and develop the offshore CoE team, allocating workload, establishing QA checkpoints, and providing structured knowledge transfer on complex processes. Design, standardize, and enhance th

About the Team The India People team is establishing the people practices and employee experience that will support the launch and growth of our Hyderabad site. We partner closely with site leaders and employees to create effective teams, consistent leadership practices, and a healthy, sustainable workplace as the operation scales. About the Role As the India People Business Partner, you will be a highly visible, hands-on presence at the Hyderabad site, staying close to daily operations, leaders, and employees throughout the site’s launch, growth, and stabilization. You will support employee engagement, manager effectiveness, organizational effectiveness, talent management, employee relations, workforce planning, and change management. You will coordinate two Human Resources Generalists and use people data to identify risks, improve day-to-day execution, and help shape the site’s future people practices. You will report to the People Director on our EE People Ops - HR Business Partner HRBP team in our HR organization. Schedule: Night Shift — 5:00 PM–2:00 AM or 6:00 PM–3:00 AM You’re excited about this opportunity because you will… Partner daily with site and functional leaders on team effectiveness, manager support, performance concerns, role clarity, workforce needs, and other people topics that emerge as the site scales. Support employee engagement, workplace culture, team health, and manager consistency while helping leaders and employees navigate new processes, changing structures, and operating model changes. Support team design, workforce planning, succession planning, talent cycles, and role clarity while identifying opportunities to improve the site’s organizational effectiveness. Manage sensitive employee relations matters, support investigations and escalations, and promote consistent application of company policies and local labor requirements. Coordinate and prioritize the work of two Human Resources Generalists while partnering with the Senior Manager o

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role We are seeking a Staff Full Stack Software Engineer to join the Advisor Experience team as our Technical Lead. Our team is focused on building tools for financial advisors to grow and sustain their business. We oversee bespoke products for advisors and develop advisor-focused capabilities throughout the Addepar platform. In this role, you will be the primary technical anchor for new capabilities including Secure Message Center — a compliant messaging experience built into Addepar's client portal that allows advisors and their clients to communicate directly within the platform. You will partner directly with Engineering Leadership and Product Management to build a modern, scalable architecture from the ground up. Beyond system design, you will act as a true engineering multiplier: setting technical standards, mentoring junior and mid-level engineers, and working alongside other senior engineers and AI specialists to deliver high-impact advisor tools. Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B, F-1/OPT, or similar), and must be authorized to begin work in the U.S. on their first day of employme

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer (Production Engineer) to join our team. This is a hybrid role (onsite three days a week in San Jose, CA or another Zscaler office; remote can be considered for exceptional candidates) reporting to the Senior Manager, Site Reliability Engineering in the Zero Trust Exchange department. As a key member of the Zero Trust Exchange team, you will own the systems-level reliability and performance of Zscaler’s high-throughput bare-metal and cloud infrastructure processing tens of billions of daily transactions across a global, multi-region fleet. This is a software-first SRE role: you will write production-grade code and automation, drive the shift from reactive incident response, and bring engineering discipline to the systems-level work - OS, network and application debugging - that keeps the fleet operating safely at scale. What You’ll Do (Role Expectations) Maintain h

About the Team Our sales and partner management teams are the heart and soul of DoorDash, enabling us to sign and partner with top restaurants across the country to drive revenue and help our partners operate and grow their businesses. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it. About the Role As Associate Manager, Sales Strategy and Planning at DoorDash, you will play a pivotal role in executing against top company business objectives and help define our sales strategy and planning roadmap. Your responsibilities will range from strategic (designing quotas and incentives aligned to the company's goals and strategy, integrating new products into sales GTM strategy and building consensus among sales leadership) to operational (forecasting, designing compensation plans, driving plan implementation and ensuring key metrics can be communicated, tracked and commissions calculated). You will serve as a strategic thought partner to Sales leadership while driving operational discipline across the organization. You will own cross-functional programs end-to-end, ensuring alignment across Sales, Product, Finance, Analytics, and Sales Operations to achieve business goals while proactively building partnerships, promoting open dialogue and creative insights expertise to issues in real time. This role specifically supports our US and CAN Ads and Promos Post-Sales organization spanning multiple sales motions and role types. You'll be the primary planning and strategy partner for a high-velocity, high-volume sales motion where quota attainment, goaling accuracy / consistency, and rep productivity are the north stars. This role will report into a Senior Manager, Sales Strategy and Planning. You’re excited about this opportunity because you will be driving… Strategic Leadership : Become the subject matter expert on sales data, sales incentives, while also gaining a comprehensive understa

About the Team The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. Dasher & Logistics owns initiatives that touch all parts of the Dasher life cycle ranging from supply & demand, to cost & quality, to Dasher pay, to Dasher retention, to order batching and beyond. We care about metrics like delivery times, cost per order, delivery quality, dasher compensation, and many more! About the Role We are hiring an Associate Manager to help lead strategy and execution for our Dasher & Logistics regulatory markets, the growing set of cities, states, and countries where Dasher pay, benefits, and working conditions are shaped by minimum earnings guarantees, pay transparency requirements, and other logistics specific regulation. You'll own a portfolio of KRs across some of our highest priority business problems by getting into the weeds to understand what's happening on the ground, using data and customer insights to identify opportunities, developing and testing hypotheses, and partnering cross-functionally to bring solutions to life at scale. You will report directly to a Senior Manager on the Dasher & Logistics team. You’re excited about this opportunity because you will… Own a portfolio of KRs across our regulatory markets, setting the strategy and building the execution plan to hit your goals Use a data-driven approach to investigate problems, creating insightful analysis from a combination of quantitative and qualitative information, and implement next steps Operate at the lowest level of detail in order to build strong foundational knowledge of your problem space and provide recommendations for leadership Define and test hypotheses through experimentation, leverage AI to accelerate learnings, and scale successful strategies across the org Work cross-functionally across multiple teams to drive alignment and impac

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Manager, Sales Engineering, based in Canada, reporting to our Senior Director, Sales Engineering. You will lead and grow the sales engineering organization for the core portfolio, including the Gen AI market, across the region in the US. You will align closely with GTM Sales Leaders, Product Management, and Engineering to execute strategic solutions and close deals for customers and partners. What you’ll do (Role Expectations) Recruit, mentor, and develop the sales engineering team Refine and scale core sales engineering processes including discovery, technical qualification, and proof-of-concept Partner with sales leadership and clients to design and present business solutions that drive revenue growth Work within a matrixed environment to promote and support the Zscaler portfolio through value-based selling Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Global Pricing Operations Team The Pricing Operations team works in a cross-functional, fast-paced, and dynamic environment with many moving pieces and evolving business needs. The team partners with Pricing Strategy Managers, Product Managers, Technology, Data & Intelligence, and various GTM teams to ensure Okta is operationally ready to bring new product pricing, buying programs, and strategic monetization initiatives to market. The Pricing Operations Principal Opportunity Okta is seeking a Pricing Operations Principal to lead initiatives that transform Okta's pricing strategy into successful go-to-market execution. A successful person in this role will be a strong collaborator, intensely curious, and supremely organized. They are known for connecting the dots, simplifying complexities, communicating clearly and proactively, and driving highly collaborative efforts to completion, even when the path forward isn't perfectly defined. In this role, you will serve as an operational leader for new pricing launches and a strategic buying-program implementation, establishing the integrated roadmap, operating cadence, decision-making framework, readiness criteria, and stakeholder communications required to bring these initiatives from concept through launch and sustained adoption. You will partner closely with senior cross-functional leaders to make complex tradeoffs, resolve dependencies, and ensure the business is ready to sell, quote,

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. At Instawork, we're a full staffing platform suite that allows businesses to connect with professionals in a modern, robust way. Our labor marketplace connects over 10M professionals to top Hospitality and Logistics companies across North America, and we're looking for top talent to help us scale. We have an immediate opening for a Sales Manager with a proven track record of success to join our rapidly growing team. Reporting to the Sales Director, this role is a critical member of the sales leadership team, responsible for coaching reps through every stage of the outbound sales process, including prospecting, qualification, and pipeline building, while using data to spot gaps and drive the fixes that close them. This is a results-driven position built for someone who can build and manage remote software sales teams, and who is as comfortable in a rep's deal review as they are in a pipeline dashboard. What You'll Do & Who You Are Coach reps through the full outbound sales cycle (prospecting, qualifying, and building pipeline), with 2+ years of experience building and managing high-performing remote software sales teams Read the data and act on it : monitor pipeline, activity, and conversion metrics to spot gaps, then design and execute the coaching, process, or enablement changes that close them Bring 5+ years of quota-exceeding experience selling mid-enterprise deals, with a track record of overachievement and hitting sales targets Support deals directly as senior air cover, managing multiple stakeh

About the Team DoorDash for Business is one of DoorDash's fastest-growing businesses, helping organizations engage and support their employees through meal benefits, workplace catering, gifting, and other workplace solutions. As companies continue investing in employee engagement and return-to-office initiatives, we're expanding our product offerings, launching internationally, and building toward a one-stop solution for corporate workplace needs. By the end of this year, DoorDash for Business is expected to become DoorDash's next billion-dollar business, making it one of the company's highest-growth investment areas. Joining this team means joining a startup within DoorDash—where you'll have the ownership and speed of a high-growth business backed by the scale, resources, and brand of a global leader. About the Role As a Strategic Account Executive, DoorDash for Business , you'll own the full sales cycle, partnering with enterprise organizations to introduce DoorDash for Business and close complex, high-impact deals. You'll build relationships with executive stakeholders, uncover business priorities, and deliver tailored solutions that help companies better engage and support their employees. This is a consultative, hunter-focused role where you'll collaborate closely with Product, Marketing, Customer Success, Legal, and Leadership while helping shape one of DoorDash's fastest-growing businesses. If you're energized by building new relationships, solving complex business challenges, and making an impact in a high-growth environment, you'll thrive on this team. You’re excited about this opportunity because you will: Identify and Prospect Strategic Partners: Identify, prospect, and engage high-value, enterprise-level organizations to create long-term partnerships and opportunities for collaboration. Build and Maintain Relationships: Cultivate strong relationships with senior executives and decision-makers (C-suite, VP-level, etc.) within target organizations, in addi

About the Team At DoorDash, we're redefining the future of on-demand delivery. To do this, we're building a world-class product organization, in which each of our product managers play a critical role in helping to define and execute our vision to connect local delivery networks in cities all across the world! About the Role Product Managers at DoorDash require a sharp consumer-first eye, platform thinking and strong cross-functional collaboration. As a Product Manager at DoorDash, you will own the product strategy and vision, define the product roadmap and alignment, and help drive the execution. You will be working on mission-critical products that shape the direction of the company. You will report into one of the following pillars: Merchant, Consumer, Operational Excellence, Ads, Logistics, or New Verticals. This role is a hybrid of remote work and in-person collaboration. You’re excited about this opportunity because you will… Drive the product definition, strategy, and long term vision. You own the roadmap Work closely with cross-functional teams of designers, operators, data scientists and engineers Communicate product plans, benefits and results to key stakeholders including leadership team We’re excited about you because… You have 5+ years of Product Management Industry Experience You have 4+ years of user-facing experience in industries such as eCommerce, technology or multi-sided marketplaces You have proven abilities in driving product strategy, vision, and roadmap alignment You’re an execution power-house You have experience presenting business reviews to senior executives You have empathy for the users you build for You are passionate about DoorDash and the problems we are solving for Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part

About the Team DoorDash is building the next generation of causal decisioning systems for New Verticals: grocery, convenience, retail, alcohol, pets, flowers, and other emerging categories. These businesses operate in high-dimensional, messy marketplaces where every consumer, merchant, item, promotion, substitution, search result, and delivery promise creates a causal question. About the Role We are hiring a Causal Machine Learning Engineer to help build the causal ML foundation behind how DoorDash grows New Verticals. This is not a generic ML role with some experimentation work on the side. We are looking for someone who has built or deeply worked on production causal systems: uplift models, heterogeneous treatment effect models, surrogate metrics, experimentation platforms, counterfactual policy evaluation, promotion optimization, or marketplace decisioning systems. You will join a small, senior pod of causal ML and econometrics experts working across ML, Analytics, Product, and Engineering. The mandate is to build the causal spine for a large-scale consumer marketplace. You're excited about this opportunity because you will… Design, build, and productionize causal ML systems that influence real marketplace decisions across New Verticals. Build uplift / heterogeneous treatment effect models for consumer lifecycle value, promotions, retention, and reactivation. Develop counterfactual evaluation frameworks for ranking, recommendations, search, promotions, substitutions, and marketplace interventions. Build systems that connect experimentation, observational data, and ML decisioning so teams can make better tradeoffs when randomized experiments are slow, noisy, or incomplete. Design surrogate metrics and early indicators that help teams move faster while preserving long-term marketplace health. Partner with econometrics and analytics leaders to choose the right methods: doubly robust estimation, IV, diff-in-diff, synthetic controls, double ML, CUPED-style variance re

About the Team DoorDash for Business is one of DoorDash's fastest-growing businesses, helping organizations engage and support their employees through meal benefits, workplace catering, gifting, and other workplace solutions. As companies continue investing in employee engagement and return-to-office initiatives, we're expanding our product offerings, launching internationally, and building toward a one-stop solution for corporate workplace needs. By the end of this year, DoorDash for Business is expected to become DoorDash's next billion-dollar business, making it one of the company's highest-growth investment areas. Joining this team means joining a startup within DoorDash—where you'll have the ownership and speed of a high-growth business backed by the scale, resources, and brand of a global leader. About the Role As a Strategic Partnerships Sales Executive , you'll own the full sales cycle, partnering with enterprise organizations to introduce DoorDash for Business and close complex, high-impact deals. You'll build relationships with executive stakeholders, uncover business priorities, and deliver tailored solutions that help companies better engage and support their employees. This is a consultative, hunter-focused role where you'll collaborate closely with Product, Marketing, Customer Success, Legal, and Leadership while helping shape one of DoorDash's fastest-growing businesses. If you're energized by building new relationships, solving complex business challenges, and making an impact in a high-growth environment, you'll thrive on this team. You’re excited about this opportunity because you will: Identify and Prospect Strategic Partners: Identify, prospect, and engage high-value, enterprise-level organizations to create long-term partnerships and opportunities for collaboration. Build and Maintain Relationships: Cultivate strong relationships with senior executives and decision-makers (C-suite, VP-level, etc.) within target organizations, in addition to inte

About the Team DoorDash is looking for a Strategy & Operations Associate to help build our DashPass subscription business. DashPass is DoorDash's fastest growing and highest priority areas, which means you'll influence some of the key parts of our subscriber's experience, generate key insights and test new products. Together, we are building the world’s most valuable subscription product to attract and retain DoorDash’s most loyal customers. About the Role The Strategy & Operations Associate, DashPass role is for truth seekers who enjoy solving complex problems, work across the organization, and execute to bring strategies to life. You will lead the strategy development and implementation of growth and quality initiatives. On a typical day, you might lead a new initiative, run and refine experiments to improve subscriber retention, dive into data to explain market performance at the lowest level of detail or metric trends, think up new ideas and translate them into an actionable test, and make sure we never stop learning & executing. Our best Strategy & Operations Senior Associates are motivated, analytical, creative and have exceptional interpersonal and relationship-building skills. We are currently operating in a hybrid model, some time in-office and some time remote but it is quite flexible! You're excited about this opportunity because you will… Strategize - Innovate and work on support strategy within the DashPass business. Collaborate - Work cross-functionally with teams across DoorDash to build, launch, and scale new opportunities. Influence – Partner with many teams to make your ideas come to life; Product, Marketing, Analytics, Finance, Design, etc. Experiment - Use data-driven decision-making to run tests on everything from new support experience to retention-driving programs. Build - You are excited to work on something that hasn't been done before. Your job will include building products and launching plans from the gro

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role: As part of the Commercial Business and Legal Affairs team and reporting to the SVP, Associate General Counsel & Strategic Partnerships, the Vice President, Head of Privacy (Privacy, Cyber Security, Consumer Compliance) is responsible for all legal aspects of data privacy, information security, and consumer marketing and subscriptions-related compliance across the company and for managing the Company's privacy compliance function. You will work closely with senior executives and operational leads as well as the working team, including the areas of marketing operations, subscription growth, product, engineering, technology, data governance, information security, commercial contracts, and marketing and advertising technology. In this position, you will manage a team. This is a hybrid role based in our New York City headquarters. You can typically expect to come into the office 3 days per week. Responsibilities: Advise all internal clients on the risks and operational controls related to the development, collection, use, transfer, and governance of personal data of consumers, employees, and other stakeholders. This will include privacy, online safety, and cybersecurity (from both U.S. and international perspectives). Advise key business stakeholders on the company’s data governance, cybersecurity, marketing and subscriptions compliance efforts in a manner consistent with the Company’s goals and culture. Dri