Senior Services Solutions Architect Jobs

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. We are looking to speak to candidates who are based in Madrid for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment A team

About the role We’re looking for a hardworking, driven individual with superb energy, passion and initiative for growing business within existing accounts. The Senior Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth. We are looking to speak to candidates who are based in Singapore for our hybrid working model. What you will be doing Proactively identify, qualify and close a sales pipeline Own and drive business within the Singapore Public Sector market Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solutions Architects and work closely with the Professional Services and Customer Success team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you bring to the table 10+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on expanding new accounts Deep domain expertise and a robust network within the Singapore Public Sector Demonstrated ability to sell into new lines of business within open accounts and run a complex sales process A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Skilled in building business champions Driven and competitive. Possess a strong desire to be successful Things we love Passionate about growing your career in the largest market in software (database) Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) Familiarity with databases, develops and open source technology a plus Why join now MongoDB

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. We are looking to speak to candidates who are based in Germany for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc. An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment A tea

Senior Backend Engineer – Java Location: Glasgow (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Power the platforms behind modern finance. Shape cloud-native solutions with Java at their core. The Role We’re seeking a Senior Backend Engineer (Java) to join our Technology & Engineering team. You’ll bring expertise in building robust, scalable, cloud-native applications using Java, Spring Boot, and AWS. Working on high-impact platforms for Tier 1 financial institutions, you’ll lead backend design, champion agile best practices, and contribute to the evolution of modern banking technology. This role will sit in our Scotland office, with a need to potentially work in either Edinburgh or Glasgow depending on client expectations. What You’ll Do Design and build microservices-based applications using Java 11+ and Spring Boot Deliver enterprise-ready cloud solutions, with a focus on AWS infrastructure and services Build and manage robust CI/CD pipelines and ensure secure, scalable deployments Write comprehensive tests and implement quality-driven development across the stack Collaborate in agile teams and contribute to design decisions, troubleshooting, and continuous improvement What We’re Looking For Expert-level Java development (Java 11, 17, 21+), Spring Boot proficiency Deep knowledge of public cloud environments, preferably AWS Experience designing cloud-native, microservices, and event-driven architectures Strong grasp of CI/CD pipelines, SQL/NoSQL databases, Kafka, and Java Streaming Familiarity with infrastructure-as-code (e.g., CloudFormation), distributed systems, and secure design practices Bonus Points For Experience using GitLab for CI/CD pipelines and Cucumber for BDD test automation AWS Certified Solutions Architect (Associate or Professional) Knowledge of CQRS patterns and performance testing strategies Passion for exploring emerging cloud technologies and frameworks Experience delivering customer-facing or business-critical a

Senior Backend Engineer – Java Location: Edinburgh (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Power the platforms behind modern finance. Shape cloud-native solutions with Java at their core. The Role We’re seeking a Senior Backend Engineer (Java) to join our Technology & Engineering team. You’ll bring expertise in building robust, scalable, cloud-native applications using Java, Spring Boot, and AWS. Working on high-impact platforms for Tier 1 financial institutions, you’ll lead backend design, champion agile best practices, and contribute to the evolution of modern banking technology. This role will sit in our Scotland office, with a need to potentially work in either Edinburgh or Glasgow depending on client expectations. What You’ll Do Design and build microservices-based applications using Java 11+ and Spring Boot Deliver enterprise-ready cloud solutions, with a focus on AWS infrastructure and services Build and manage robust CI/CD pipelines and ensure secure, scalable deployments Write comprehensive tests and implement quality-driven development across the stack Collaborate in agile teams and contribute to design decisions, troubleshooting, and continuous improvement What We’re Looking For Expert-level Java development (Java 11, 17, 21+), Spring Boot proficiency Deep knowledge of public cloud environments, preferably AWS Experience designing cloud-native, microservices, and event-driven architectures Strong grasp of CI/CD pipelines, SQL/NoSQL databases, Kafka, and Java Streaming Familiarity with infrastructure-as-code (e.g., CloudFormation), distributed systems, and secure design practices Bonus Points For Experience using GitLab for CI/CD pipelines and Cucumber for BDD test automation AWS Certified Solutions Architect (Associate or Professional) Knowledge of CQRS patterns and performance testing strategies Passion for exploring emerging cloud technologies and frameworks Experience delivering customer-facing or business-critical

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Revenue Analytics Analyst, you'll be a key partner to our global Sales Strategy, Solutions Architect and Ecosystem teams, using data to improve how we engage in the pre-sales motion, tie trials of our products into consumption, and demonstrate how our Partners influence winning deals and resulting consumption. You'll translate questions from Solution Architect, Sales Strategy, and Ecosystem partners into clear analytical requirements. You'll explore customer engagement, adoption, and satisfaction data and turn findings metrics to build AI tools, analytics, and insights that Field Operations st

About the Team DoorDash is building a new category of B2B SaaS products that help restaurants manage and grow their businesses - one of the company's most strategic and high-visibility initiatives, backed directly by senior leadership. The business is one of the fastest-growing segments within DoorDash, and yet is only scratching the surface of a generational opportunity to better serve hundreds of thousands of merchants across the Americas and improve working lives in one of the country's biggest industry sectors. You will operate with the speed and autonomy of an early-stage startup, but with the resources, data, and scale of a public company. The team is small, the problems are complex, and your work will directly shape how we go to market, what we build, and how thousands of merchants grow their businesses. About the Role You’ll build, refine, and own the infrastructure and operating models that support the growth of DoorDash’s Enterprise Digital Ordering business, helping enterprise restaurant merchants transform their first-party digital experiences. As part of a key pillar within DoorDash’s Commerce Platform, you’ll work on high-impact initiatives with visibility across senior leadership, including the executive team. Within the Launch / Solutions Architect pod, you’ll partner with Product, Engineering, Integrations, Design, Merchant Operations, Analytics, Marketing, and Finance, while working directly with enterprise merchants. You’ll help build and scale a platform that brings together DoorDash products and restaurant integrations to help merchants reach and retain customers, preserve their distinct brand identity, and grow sales. What You'll Work On As a member of the DoorDash Commerce Platform Strategy & Operations (S&O) team, you will play a critical role in driving growth across our various products and services. You will be a founding member of the Product Operations function and help us build a world class ProdOps team while delivering 1st par

As a Manager in our ISV Practice, you will lead a team of Forward Deployed Engineers working directly with independent software vendors (ISVs) and their engineering organizations. The team builds MongoDB capabilities inside partner products and turns successful engagements into reusable patterns for future partner engagements. You will lead the people, priorities, and operating model that enable the team to deliver production-oriented solutions with partners. This role combines people leadership, technical judgment, partner engagement, and cross-functional execution. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. What you’ll do at MongoDB Lead, coach, develop, hire, onboard, and retain a team of Forward Deployed Engineers while creating a high-performing and inclusive engineering culture Set priorities and allocate capacity across multiple partner engagements, enabling the team to work effectively in parallel Establish a repeatable engagement model from qualification through build, validation, documentation, and handoff, ensuring partners provide the context, access, technical counterparts, and release path needed for delivery Guide the team in building production MongoDB integrations, application capabilities, migration approaches, deployment patterns, and operational guidance while maintaining a high bar for quality, readiness, security, performance, observability, resilience, and supportability Ensure engagements produce reusable architectures, implementation patterns, tooling, documentation, and lessons learned that accelerate future partner engagements and benefit the wider organization Coordinate with Solutions Architecture, Solution Validation, Technical Services, Sales, Product, Engineering, and partner stakeholders on scope, ownership, technical contribution, validation, handoff, escalation, and support boundaries Engage directly with strategic partners when senior technical or leadership involvement is needed

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team The Solutions Consulting team is an integral part of Outreach’s Go-To-Market function. We focus on driving measurable business impact for prospects and customers by being both domain experts and trusted advisors. We partner deeply across Sales, Product, Customer Success, and Professional Services to architect solutions that help revenue teams unlock the full potential of Outreach. As a Lead Solutions Consultant, you’ll play a pivotal role in advancing the sophistication and effectiveness of the EMEA regions’ upper segment sales motions. You’ll operate as both a top-performing individual contributor and a multiplier for others, shaping how Outreach wins in the most complex customer environments. The Role Working in a fast-growth environment means no two days are the same. As a senior member of the EMEA SC organization, you will lead complex enterprise pursuits, elevate team capability, and drive cross-functional excellence. Location Shoredicth, London - Hybrid, in office 2 days per week. Your Daily Adventures Will Include Acting as a strategic advisor to executive stakeholders (CROs, COOs, CTOs, VPs of RevOps, etc.), influencing vision and technical direction for enterprise customers. Owning the technical strategy for high-v

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Demo Architect, you'll help GitLab teams and customers get hands-on with our platform faster and with less friction. This role reports to the Senior Director of our Solutions Architecture Center of Excellence, with day-to-day partnership from the current team lead. You'll build and improve the tools, applications, and infrastructure that support field team demos, workshops, trials, and internal test environments across the field. What makes this role unique is its mix of software engineering, infrastructure, and customer-facing collaboration. You'll work like an engineer for much of the role, w

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About The Role: We are looking for a Senior Forward-Deployed Engineer to join our Professional Services team. This role is focused on working directly alongside developer teams in our most strategic enterprise customers to drive transformational outcomes across frontend modernization, platform migrations, and AI adoption. In this role, you will lead complex Next.js migrations, architect high-performance applications, and build production AI solutions - all within customer environments. You'll work hands-on-keyboard alongside customer teams, whether you're migrating a legacy React application to App Router, conducting a deep-dive code audit, or deploying production agents using Vercel's eve framework and AI SDK. Our Forward-Deployed Engineers operate with high agency and autonomy. You'll navigate ambiguous enterprise environments, assess technical debt, design migration strategies, and deliver measurable business value - all while building long-term relationships that expand our partnership with each customer. There are two main profiles for this role: Next.js experts, and AI builders. Next.js experts work on deep customer code optimization, performance audits, AEO and SEO, and teaching customers how to build Next.js apps with AI instrumentation - such as Claude Code, Codex, Cursor, etc with Next.js and Vercel agent skills. The AI builder profile is less focused on deep Next.js experience, and more on identifying, evangelizing, and building AI applications and agentic workflows. Your job in this role will be to understand customers’ b

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We are looking for a Senior Technical Account Manager (TAM) to own the post-sales technical relationship for a portfolio of our largest enterprise customers, taking it over from the Solutions Architect (SA) at deal close. Your focus is continuity: customers renew the annual TAM engagement because their technical outcomes improve each year. This role requires travel to customer offices 4 to 8 times a year. What you'll do Own the post-sales technical relationship and the annual TAM renewal for a portfolio of enterprise accounts, running a weekly check-in, monthly review, quarterly business review (QBR), and annual roadmap workshop for each Lead incident follow-through when an escalation or a pattern of incidents emerges: run the post-mortem, find the architectural root cause, own the remediation roadmap, and respond to priority 1 and 2 escalations within 4 business hours Deliver proactive architectural reviews, technical risk mapping, cost and usage optimization, and pre-launch readiness assessments Scope hands-on engineering work for Forward Deployed Engineers (FDEs) and audits for Professional Services, and track their outcomes into the customer's technical roadmap, without shipping production code yourself Relay customer technical needs to Product, Engineering, and Support, and hold those teams to the commitments you have made to your customers What you need 5+ years in customer-facing technical roles at a platform, infrastructure, or developer tools company, such as technical account management, solutions architecture, developer s

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As a Senior Forward-Deployed Engineer on the Professional Services team, you will embed with developer teams at strategic enterprise customers to lead frontend migrations, performance work, and production AI builds. Success looks like production code live in customer environments, customer teams able to extend it on their own, and a wider partnership with each account. This is a remote role open to candidates in the US, with occasional travel to customer sites. What you'll do Build production AI agents, Model Context Protocol (MCP) servers, and agentic workflows with the AI SDK and the eve framework inside customer environments Lead migrations of legacy React, Vue, and other frontends to Next.js, including Pages Router to App Router, and automate the repeatable steps Audit customer codebases for performance bottlenecks and architectural anti-patterns, then deliver roadmaps with measurable improvements, including answer engine optimization (AEO) and search engine optimization (SEO) Architect and ship high-performance Next.js applications with App Router, Server Components, streaming, and incremental static regeneration (ISR) Run workshops and pair programming sessions so customer teams can maintain what you ship, and share repeatable patterns with Product and Engineering What you need 6+ years of software engineering experience, including 2+ years in a customer-facing technical role (consulting, solutions architecture, forward-deployed engineering, or technical founder) Shipped production TypeScript applications on Next.js and React,

We’re looking for a driven, high-caliber Enterprise Account Executive to help MongoDB accelerate growth across the Middle East Private market, with a primary focus across the UAE, the broader Gulf region, and selected strategic accounts in the Kingdom of Saudi Arabia. This role is focused on new business acquisition and expansion within enterprise private-sector accounts. You will be responsible for developing and executing a territory strategy, building senior relationships across target organizations, and driving net-new logo acquisition as well as long-term revenue growth. You will work in close partnership with Solutions Architects, Professional Services, partner teams, and sales leadership to help customers modernize applications, data platforms, and AI initiatives with MongoDB. We are looking to speak to candidates who are based in Dubai for our hybrid working model who can operate effectively across a diverse regional market and engage confidently with both business and technical stakeholders. About the Sales Culture MongoDB is always developing and innovating, not only in our technology, but also in how we go to market. Our sales leadership is committed to building one of the best sales organizations in the industry: one that inspires, enables, and develops top talent. As a member of the MongoDB Sales team, you will have access to a large and rapidly evolving market, world-class enablement, and the opportunity to learn from some of the most successful sales leaders in software. We equip our teams to win, and we value the feedback, initiative, and ownership that help us continue to “ Think Big and Go Far .” What you will be doing Proactively build, manage, and close a high-quality pipeline across the Middle East Private territory Develop and execute a territory plan focused on enterprise private-sector organizations in Dubai, the Gulf, and selected accounts in Saudi Arabia Prospect strategically into CIOs, CTOs, CDOs, Heads of Engineering, IT leaders, a

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . This is a 12-week internship during summer 2027. As a Sales, Trading, and Prime (STP) Intern, you'll join the Institutional team and rotate through Sales, Account Management, Execution Services, Financing, Solutions Architecture, and Research. This team engages with the world's most sophisticated institutions to introduce new products, provide market color, devise financing solutions, and deliver client feedback that informs product development. You'll come away with a unique understanding of our clients' needs and how Coinbase builds relationships and trust through outstanding service and product capabilities. What you'll do: Rotate across 2 STP functions such as Sales, Account Management, Execution Services, Financing, Solutions Architecture, and Research to build a comprehensive view of institutional client needs Analyze data for trends and opportunities, producing competitor analysis and market commentary that inform client engagement strategies Create pitchbooks and outreach materials for client presentations and high-value prospect engagement Triage and follow up with inbound leads to qualify sales opportunities, tracking progress across product campaigns Research and propose process improvements that grow and strengthen the STP business Required Skills and Experience: Currently in your junior year of an undergraduate program (rising senior in summer 2027) with