The Ops Sup Lead Analyst is a senior-level operations professional responsible for managing transaction exception processing, including payment network claims, adjustments, disputes, settlement exceptions, and reconciliation activities for internal Citi business partners. The role is accountable for ensuring the accurate and timely resolution of operational exceptions, maintaining a strong control environment, and overseeing third-party vendors that support these functions. This individual serves as the primary liaison between Operations, Business, Technology, Risk & Control partners, payment networks, and external vendors to ensure operational issues are resolved effectively, controls are maintained, and processes continue to evolve to support business growth and regulatory expectations. The successful candidate will act as a subject matter expert in payment network operations, transaction routing, settlements, reconciliations, and exception management. Responsibilities Lead the end-to-end management and resolution of transaction exceptions, including payment network claims, adjustments, disputes, settlement discrepancies, and other operational exceptions. Oversee settlement and reconciliation processes to ensure the timely identification, investigation, and resolution of breaks, variances, and outstanding items. Monitor operational performance and service level adherence, ensuring all activities are completed accurately, timely, and in compliance with applicable policies and procedures. Serve as the primary operational liaison with internal Citi business partners, Technology, Risk & Control, Compliance, Finance, payment networks, and third-party vendors. Manage vendor relationships supporting claims, adjustments, settlement, and reconciliation functions, including performance monitoring, issue escalation, service delivery oversight, and process improvements. Act as the b
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Citi is looking for a Senior Commercial Relationship Manager to focus on the origination and growth of an existing portfolio of commercial clients across the consumer products and services, industrials, and business and professional services sectors. In this senior individual contributor role, you will be instrumental in building Citi's commercial banking presence — identifying and converting target market prospects into new client relationships, while also deepening and expanding existing ones. Your ability to win new business, structure sophisticated financial solutions, and coordinate cross-functional teams will directly shape Citi's commercial banking growth across clients with revenues typically ranging from $20MM and up to $250MM, with a particular focus on companies operating globally or pursuing international expansion. Responsibilities Develop and maintain a disciplined target market plan, identifying and prioritising prospective commercial clients across diversified service sectors and converting those prospects into new, full-wallet banking relationships for Citi. Originate and onboard new client relationships where Citi serves as the primary banking partner, taking ownership of the full sales cycle from initial outreach and pitch through to mandate, onboarding, and activation. Manage and grow a portfolio of commercial clients, acting as the primary point of contact and trusted financial advisor for each relationship. Build and deepen client relationships through proactive outreach, identifying emerging needs, anticipating challenges, and delivering tailored, multi-product solutions that grow share of wallet. Structure and execute complex credit transactions, including global deals, by coordinating product specialists and subject matter experts to deliver customised outcomes aligned to each client's strategy. Lead the end-to-end cred
We are seeking an experienced Senior Generative AI Developer to help drive the design, development, and integration of state-of-the-art Generative AI and agentic AI solutions across our enterprise Controls Technology platform. You will collaborate with cross-functional teams, contribute deep technical expertise in context engineering, retrieval systems, knowledge graphs, and multi-agent orchestration, and play a key role in delivering scalable, grounded AI solutions to enhance automation and operational efficiency. This role centers on architecting robust applications and agent systems on top of pre-trained and hosted foundation models — not on training or fine-tuning models. Key Responsibilities Collaborate with AI architects, leads, and stakeholders to design and implement generative and agentic AI solutions that address business challenges. Architect advanced context engineering strategies — context layering, chaining, compression, pruning/offloading, and memory management — to maximize reliability, provenance, and token efficiency in production. Design and implement advanced generative AI methods, including sophisticated prompt engineering and Retrieval-Augmented Generation (RAG) . Build and optimize RAG systems , including hybrid search, multi-vector retrieval, and re-ranking pipelines. Design and implement knowledge graphs and Graph RAG architectures to enable multi-hop reasoning, explainability, and traceable, grounded responses for high-value business domains. Architect agentic workflows and multi-agent systems using Google Agent Development Kit (ADK) and comparable frameworks (LangGraph, Microsoft Agent Framework, CrewAI), applying orchestration patterns such as supervisor/worker, hierarchical, and peer-to-peer. Design robust agent harnesses — governance, constraints, feedback loops, state/session management, and
The Opportunity Jumio is looking for a Senior Customer Success Manager to own a portfolio of enterprise and mid-market accounts across APAC. This is not a relationship management role — it is a value consulting role. You will be expected to understand your customers’ business deeply, make the value Jumio delivers visible and quantifiable, and act as the connective tissue between the value that was promised during the sale and the value the customer actually achieves. You will work closely with Account Managers on renewal and expansion, with Onboarding and Implementation Managers during the critical customer onboarding and adoption stages, and with Product and Support to close the loop on customer feedback. You will be a named owner of customer health — accountable for knowing which accounts are at risk, why, and what you are doing about it. This role is well-suited to someone who is commercially aware, data-fluent, and energized by the complexity of enterprise customer relationships. You will be joining at a moment of intentional transformation — there is significant opportunity to shape how Jumio’s CS motion operates going forward. What You’ll Own Customer Health & Retention Own the health of a portfolio of APAC enterprise and mid-market accounts — you are accountable for knowing which are green, yellow, or red and why Monitor customer health signals continuously: product utilization, support ticket trends, NPS, executive engagement, and contract consumption pace Identify early warning signs of dissatisfaction or disengagement before they surface as churn risk — act on health score drops immediately, don’t wait for the customer to raise the issue Own escalation when product gaps or recurring issues are impacting customer outcomes — and close the feedback loop by communicating back to the customer what Jumio is doing Ensure open support issues are resolved to the customer’s satisfaction and that unresolved issues never reach a renewal conversation Value R
Topgolf is looking for a Senior Unity Developer to join our Games team and help lead the next generation of interactive experiences played by millions of Guests across our venues. This role sits at the intersection of game development, real-world sports, connected venues, and large-scale entertainment technology. You will lead the design and architecture of Unity-based games and experiences that run in Topgolf bays, using ball-tracking data, venue systems, real-time scoring, and engaging game mechanics to create fun, social, competitive gameplay. You will lead a small group of engineer’s day to day, partner closely with game designers, artists, UX/UI designers, QA, product owners, and platform engineers, and act as the primary technical voice for the Games team, from roadmap through national rollout. Responsibilities Architect, develop, and optimize Unity games and interactive experiences for Topgolf venues, making key technical decisions for the systems you own. Design gameplay systems, UI, animation, scoring, camera behavior, effects, and game-state logic that other engineers can build on. Lead integration of Unity games with internal Topgolf services, APIs, tracking systems, configuration tools, and venue hardware. Partner with designers and product owners to translate ambiguous game concepts into playable prototypes and production-ready experiences, shaping technical feasibility early. Collaborate with artists and technical artists on asset pipelines, shaders, VFX, animations, and performance-conscious visuals, and set technical standards for quality. Drive down defect rates by improving testability, diagnosing hard-to-reproduce issues, and coaching others on debugging complex venue and platform issues. Write clean, maintainable, well-structured C# code and set the bar in code reviews. Own and improve build, deployment, and development workflows across the Games tea
MongoDB is seeking a highly motivated Senior Deal Strategy Analyst to join our Global Deal Strategy function. This role will act as a strategic partner to Sales leadership on complex, high-value deals and opportunities, bringing sound judgment and financial rigor to structuring that balances revenue, profitability, and market share priorities. This is a tremendous opportunity for an experienced deal strategy professional who thrives on ambiguity, enjoys influencing cross-functional stakeholders, and is relentless in their pursuit of excellence in a high-growth environment. We are looking to speak to candidates who are based in Singapore for our hybrid working model. Responsibilities Serve as a senior, trusted advisor to Sales leadership and cross-functional stakeholders on the structuring and execution of complex, non-standard, and high-value deals Independently evaluate and resolve non-standard deal requests, driving cross-functional solutions across Sales, Finance, and Legal with minimal oversight Review and approve key terms on quotes, ensuring accuracy and alignment with pricing, revenue recognition, and operational guidelines Ensure all transactions adhere to internal revenue recognition policies and operational guidelines, escalating and resolving edge cases as needed Lead the development and rollout of best practices and playbooks that increase sales efficiency and shorten cycle times across the global team Identify and implement opportunities to automate and streamline deal desk workflows using AI and automation tools (e.g., AI-assisted contract review, quote generation, deal analytics), reducing manual effort and turnaround time Drive deal reviews, early checkpoints, and enforcement of standard business practices and policies; identify and address systemic gaps in deal process Partner with Finance and Sales Operations leadership on forecasting, deal analytics, and continuous improvement of deal desk processes Present recommendations and deal strategy insigh
About the Role OpenAI is seeking a senior individual contributor to help shape and execute some of our most complex and high-impact commercial opportunities. As AI becomes increasingly important to how organizations operate, the ability to translate sophisticated products and commercial structures into clear, compelling customer narratives is a strategic advantage. In this role, you will serve as an embedded strategic partner to AMER account teams, with a particular focus on high-value, complex, and first-of-kind deals. You will work directly with sellers and cross-functional partners to lead the overall deal strategy, structuring, value narrative, negotiations, and business cases that bring business terms to contractual closure. You will also translate insights and patterns from individual deals into practical frameworks, tools, and resources that improve the quality and consistency of deal execution across the field. This role partners closely with Sales, Pricing, Deal Desk, Strategy, Revenue Operations, Finance, Product, and Legal to help OpenAI move quickly, strengthen proposal quality, and navigate complex commercial opportunities effectively. This role will report to the Americas Deal Strategy Leader. In this role, you will: Partner directly with AMER account teams on complex, high-value, and strategic opportunities, from initial deal strategy through customer proposal, negotiation, and deal closure. Develop deal strategies that bring together customer priorities, commercial considerations, competitive positioning, and OpenAI’s broader business objectives. Create executive- and CFO-ready proposals, ROI analyses, value narratives, and business cases for highly complex and/or first-of-kind deals. Support critical customer and executive conversations by presenting recommendations, business cases, and the rationale behind proposed commercial approaches. Build and maintain practical ROI frameworks, calculators, proposal templates, and value narratives that account
Role Overview We are looking for a senior Sales Planning & Distribution Strategy leader to drive data-led planning and distribution strategy for a large-scale field sales organisation. The role will focus on network planning, manpower optimisation, territory design, productivity improvement and capability building. Key Responsbilities • Lead Sales Planning and Distribution Strategy for a large field organisation. • Develop manpower and network plans based on business potential, productivity and market requirements. • Design and optimise territories, locations and field-force deployment. • Use business data and analytics to identify productivity gaps and improve sales output. • Develop frameworks for workforce planning, capacity planning and productivity management. • Build and strengthen sales capabilities, processes and planning mechanisms. • Work closely with business, sales and analytics teams to drive data-backed decisions. • Identify opportunities to improve the utilisation of the existing distribution network and merchant relationships across multiple products. • Build scalable planning models that can support future business growth. • Lead and mentor a small team of 1–2 data/analytics resources supporting planning and execution. WHAT WE ARE LOOKING FOR • 10+ years of overall experience, preferably in Sales Strategy, Distribution Strategy, Sales Planning, Network Planning or Sales Transformation. • Experience working with large-scale field sales or distribution teams. • Strong understanding of manpower planning, territory planning and distribution/network optimisation. • Strong analytical and problem-solving skills with the ability to work with business data and translate insights into actionable plans. • Experience designing planning frameworks and processes rather than only executing existing plans. • Strong stakeholder management and communication skills. • Demonstrated experience in capability building and improving sales productivity. • Experience in
About the Role We are seeking a senior Treasury Markets leader to build and lead OpenAI's investment management, FX, interest rate risk management, and debt markets capabilities. This role will own corporate liquidity investment strategy, global currency risk, rate exposure, and the design of market-risk programs across rates, FX, liquidity, counterparty, and other Treasury exposures. The ideal candidate combines CFA-level investment discipline, hands-on derivatives and capital markets execution, strong tax and accounting fluency, and exceptional executive communication. They should be able to translate complex market, hedge, liquidity, capital structure, credit market, rating agency, tax, accounting, risk, and governance topics into crisp executive-ready recommendations, decision memos, and Board-level materials. In this role, your responsibility will include: Investment Management Own investment strategy for corporate cash and liquidity portfolios, balancing capital preservation, liquidity, yield, diversification, counterparty risk, accounting, tax, and regulatory considerations. Lead portfolio construction, investment policy governance, risk monitoring, performance reporting, manager/counterparty oversight, and compliance for corporate investment portfolios. Maintain market intelligence on rates, credit, liquidity markets, fixed income products, external manager performance, and emerging portfolio risks. FX & Cash Flow Hedging Design and operate FX balance sheet and cash flow hedging programs that align exposure management, hedge objectives, accounting treatment, tax considerations, controls, and business needs. Manage FX and derivatives activity across global operations, including exposure analytics, hedge strategy, trade execution, counterparty management, effectiveness tracking, and reporting. Partner deeply with Accounting, Tax, FP&A, Legal, and business leaders to improve exposure visibility and ensure hedge programs are operationally controlled and
Coder is looking for an experienced Senior Technical Program Manager to lead and shape our most complex, high-stakes engineering programs. You'll operate with a high degree of autonomy, setting the standard for program execution across the organization and acting as a trusted partner to senior engineering and product leadership. The role sits at the intersection of strategy and execution: you'll own the definition, cross-functional planning, and delivery of initiatives that span multiple teams and systems, and give leadership the visibility they need to steer. What you'll do here Own engineering programs end to end, from definition through delivery and iteration, across teams that don't report to one another Own scope, milestones, timelines, dependencies, and risk, driving trade-offs to a written decision and holding accountability for delivery Work hands-on with engineers and product managers, close enough to the work to influence architectural and interface decisions Serve as the central coordination point across engineering, product, design, security, and go-to-market Run the operating cadence and deliver crisp updates on program health, risks, and trade-offs to technical, executive, and customer stakeholders Improve engineering productivity through better tooling and light-weight process, including AI-native tooling and our own product What we're looking for 7+ years in technical program management, including complex multi-team programs where no single team owned the whole outcome Deep technical intuition—you can read a design doc, ask the question that exposes the unstated assumption, and argue sequencing with a staff engineer A track record of delivering at scale, including ownership of a dated external commitment such as a GA, a launch, or a regulated enterprise deadline Strong organizational influence; you set the agenda with minimal oversight and move teams that don't report to you, without being slowed down by ambiguity or competing priorities Excellent ve
The BU CISO is a senior leadership role responsible for overseeing the cybersecurity posture, strategy, and risk management within a specific business unit (BU) of the organization. This role will ensure that cybersecurity initiatives are aligned with the strategic goals of the business unit, while maintaining overall compliance with corporate security standards, policies, and regulatory requirements. The BU CISO will work closely with business unit leaders, IT, legal, and compliance teams to create and implement robust cybersecurity frameworks, address emerging risks, and safeguard the organization’s critical assets. Source: Adani Group | Job ID: 56131
Datadog is looking for a visionary Senior Leader of Sales Engineering (SE) to lead and scale a high-performing team of SE Directors in North America across Enterprise, Majors, and Public Sector accounts. This is a strategic leadership role with regional and global impact. You will define the Sales Engineering strategy for North America and act as a regional voice in global discussions with Product Management, Engineering, and Go-To-Market teams—ensuring that customer needs in North America influence Datadog’s global direction. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You Will Do Executive Leadership & Organizational Growth Recruit, develop, and lead a team 3rd line SE Directors, fostering a culture of technical excellence, customer-centricity, and continuous growth. Define and drive the technical sales strategy across North America, and globally. Set the vision, priorities, and operating model for Sales Engineering, ensuring alignment with Datadog’s business objectives and local market dynamics. Partner with Sales Leadership to align on revenue targets, go-to-market initiatives, and strategic customer engagement across the region. Represent North America Sales Engineering globally, ensuring regional perspectives and requirements are reflected in Datadog’s product roadmap and GTM planning. Customer Partnership & Advocacy Act as a trusted advisor to C-level and senior technical executives, demonstrating how Datadog solves critical observability, performance, and security challenges, especially given the rapid business adoption of AI. Provide executive support for high-stakes opportunities, offering guidance throughout complex sales cycles. Serve as an executive sponsor for strategic customers across North America. Promote value-based technical s
About the Role OpenAI is seeking a senior, hands-on commercial leader and builder to establish and scale Deal Strategy across APAC while personally shaping and executing some of our most complex and high-impact commercial opportunities. As AI becomes increasingly important to how organizations operate, the ability to translate sophisticated products and commercial structures into clear, compelling customer narratives is a strategic advantage. This is a builder role that will begin as a high-impact individual contributor. The successful candidate will establish the APAC Deal Strategy motion hands-on with the potential over time to build and lead a broader regional team. In this role, you will serve as the APAC Deal Strategy leader and an embedded strategic partner to account teams, with a particular focus on high-value, complex, and first-of-kind deals. You will work directly with sellers and cross-functional partners to personally lead the overall deal strategy, structuring, value narrative, negotiations, and business cases that bring business terms to contractual closure. You will also translate insights and patterns from individual deals into a regional operating model, practical frameworks, tools, and resources that improve the quality, consistency, and scalability of deal execution across the field. This role partners closely with Sales, Pricing, Deal Desk, Strategy, Revenue Operations, Finance, Product, and Legal to help OpenAI move quickly, strengthen proposal quality, and navigate complex commercial opportunities effectively. In this role, you will: Partner directly with APAC account teams on complex, high-value, and strategic opportunities, from initial deal strategy through customer proposal, negotiation, and deal closure. Develop deal strategies that bring together customer priorities, commercial considerations, competitive positioning, and OpenAI’s broader business objectives. Create executive- and CFO-ready proposals, ROI analyses, value narratives, and
Role Overview We are looking for a senior, externally-facing executive professional to build, scale, and manage jeweler partnerships for Paytm Gold, with a specific focus on enabling digital gold redemption at jewellery outlets. This role owns end-to-end jeweller relationships—from onboarding and commercial structuring to operational rollout and ongoing partner success. The role requires deep jewellery industry experience, strong stakeholder management, and the ability to work across legal, product, operations, and compliance teams to build scalable partnerships. Key Responsibilities • Own and manage strategic relationships with regional and national jewellery partners • Identify, onboard, and scale jeweller partners for Paytm Gold redemption • Act as the primary relationship owner for senior leadership at partner organisations • Drive end-to-end enablement of Paytm Gold redemption at jeweller outlets • Define redemption flows covering commercials, operations, settlements, reconciliation, and customer experience • Lead partnership discussions on commercials, incentives, revenue sharing, and operational SLAs • Work closely with legal and compliance teams to structure regulatorily sound partnership agreements • Act as the bridge between jewellers and internal teams including product, operations, finance, risk, and compliance • Manage escalations and resolve partner issues efficiently • Set up governance mechanisms for partner performance and periodic reviews • Build and own MIS dashboards tracking redemption volumes, partner-wise performance, and operational metrics • Track jewellery industry trends, competitor models, and regulatory developments and share insights with leadership Candidate Profile Experience • 10–16 years of experience (flexible for the right candidate) • Mandatory prior experience working with jewellers, jewellery retail chains, bullion firms, or gold trading businesses • Proven experience in partnerships, alliances, or business development roles
Role Overview: The Procurement Manager / Senior Manager will be responsible for strategic sourcing, vendor management, contract negotiations, and procurement operations across Administration, Human Resources, and Insurance categories. The role is responsible for delivering cost efficiencies, ensuring service quality, managing supplier risks, and supporting business objectives through effective procurement practices and stakeholder engagement. Key Responsibilities: 1. Procurement & Category Management Lead procurement for Admin, HR, offsite events, travel, Insurance etc. Drive sourcing strategies, vendor selection, and commercial negotiations. Ensure timely PR-to-PO cycle management and adherence to procurement policies. 2. E-Auction & Strategic Sourcing Plan and execute e-auctions/RFQs to drive competitive pricing and transparency. Identify suitable categories for e-auctions and maximize cost savings. Analyze bid data and finalize vendors based on techno-commercial evaluation. 3. Vendor Management & Development Identify, evaluate, and onboard new vendors. Maintain strong vendor relationships and monitor performance (SLAs/KPIs). Drive competitive bidding and cost benchmarking across categories. 4. Commercial & Contract Management Lead commercial negotiations to achieve cost savings and value optimization. Draft, review, and finalize contracts/agreements in coordination with legal teams. Ensure compliance with organizational policies and audit requirements. 5. Stakeholder Management Collaborate with internal teams (Admin, HR, Business, Finance) to understand requirements. Provide procurement advisory and ensure alignment with business objectives. 6. Process, ERP & Governance Manage end-to-end procurement lifecycle on ERP platforms (PR creation, PO issuance etc). Monitor PR/PO aging and drive timely closures. Drive process improvements and automation initiatives. Key Requirements: 8–12+ years of relevant e
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