Senior Software Engineer Platform Reliability Jobs

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is looking for a Senior Solutions Engineer , a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems. Your background looks something like this 4-6 years of customer facing experience in a sales engineering (pre-sales) role Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer Create and architect generative AI experiences for our customer’s end users Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value Communicate complex technical concepts clearly to diverse stakeholders, includi

Why RoboForce RoboForce is an AI robotics company developing Physical AI–powered Robo-Labor for dull, dirty, and dangerous work. The company's robots are engineered for demanding industrial environments, with a focus on real-world deployment and scalability. We are looking for a Senior / Staff AI Research Scientist, Foundation Models to advance robotic embodied intelligence. In this role, you will develop algorithms that enable robots to understand their environment, interpret and execute tasks, and communicate seamlessly with humans — with a particular focus on building and training world models that allow robots to predict, plan, and generalize across complex physical tasks. Responsibilities Design and deploy vision-language(-action) models (VLM/VLA) for contextual understanding and generalized robot action policies. Develop and train world models for action-conditioned prediction, long-horizon planning, and environment simulation — enabling robots to reason about the consequences of their actions before execution. Research approaches to improve world model fidelity using multi-modal inputs including vision, language, proprioception, and spatial representations. Develop foundation models with spatial reasoning capabilities to achieve high-precision robotic actions. Integrate multi-modal data sources (vision, language, speech, etc.) to enable natural human-robot communication. Optimize and deploy models as production-grade solutions on RoboForce robotic platforms. Requirements PhD degree in Machine Learning, Robotics, or related field, or Master's degree with 4+ years of relevant experience. Proficiency in Python and deep learning frameworks (e.g., PyTorch, JAX). Expertise in large foundation models (VLM, VLA, etc.). Strong understanding of world model architectures and action-conditioned generative modeling for robot learning. Decent understanding of multimodal models, modern ML architectures (transformers, diffusion models, etc.). Requires 5 d

Who is Artefact? Artefact is a next-generation strategy and data consulting firm dedicated to transforming organizations through data and AI. We combine the rigor of top-tier strategy consulting with deep expertise in data, digital, and analytics to help clients achieve tangible business impact. With 1,800+ consultants, data scientists, and engineers across 23 countries, we work with global leaders such as Samsung, L’Oréal, Orange, and Sanofi. Our Romandie office (Geneva/Lausanne) is at the heart of Artefact’s growth, advising clients on their most pressing strategic challenges — from AI strategy and governance to digital transformation roadmaps and new business model design. Main Responsibilities As a Senior Technical Consultant / Senior AI Engineer , you will lead the design and delivery of impactful AI and data solutions. You’ll combine hands-on engineering with client advisory, guiding multi-disciplinary teams from opportunity framing to production deployment. Own solution architecture & delivery: Define end-to-end architectures (data, ML/LLM, APIs, security), make build/buy decisions, and drive projects from PoC to production with reliability, observability, and cost in mind. Lead complex PoCs & pilots: Scope, prototype, and validate AI/ML use cases (incl. LLMs/GenAI, RAG, fine-tuning, evaluation) and convert successful pilots into scalable products. Advanced programming & modeling: Build, adapt, and evaluate ML/DL/LLM models using Python (PyTorch, TensorFlow, HuggingFace, LangChain/LlamaIndex), including prompt engineering, fine-tuning/LoRA, vector search, and safety/guardrails. Cloud & MLOps/LLMOps: Design and operate solutions on Azure, GCP, or AWS (CI/CD, containers, model serving, feature stores, vector DBs, monitoring, eval pipelines). Client advisory & stakeholder management: Translate business goals into technical roadmaps, present to senior stakeholders, manage risks and trade-offs, and ensure measurable business impact. Quality, se

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Team: As a Senior Developer Advocate, you will be an influencer in empowering developers by shaping and delivering compelling, deeply technical content across various in person and digital channels. You will not only inspire in public speaking settings but also help identify emerging trends, and influence the overall developer experience. You are a great match if you can demonstrate a strong ability to craft engaging developer-oriented content, especially about AI, coupled with technical proficiency, exceptional communication, and a proven passion for anticipating and addressing complex developer needs and trends. Auth0 secures more than 100 million logins each day for customers worldwide—and we're growing fast! To help drive this growth, our mission is to become the customer identity and access management (CIAM) provider of choice for developers building small and large applications. To advance this mission, the Developer-Led Growth team engages with developer communities to help them adopt Auth0 and advocate on their behalf across Okta. What you'll be doing: As a Senior Developer Advocate, you will help execute a developer advocacy strategy, help identify key channels, events, and partners to maximize developer engagement and adoption. You will actively champion best practices by engaging with technical communities and collaborate closely across Product, Engineering, Developer Content, and Developer Marketing to advocate for developer need

About the Team: Being part of Meesho's Fulfilment and Experience team will zip you to the cockpit of our ever burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations / support, supply chain know-how, analytics and the holy grail, first principles problem solving. At Meesho, we are trying to do what's never been done before - taking e-Commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain which changes how folks think about e-Commerce not just in India, but globally. We focus on personal growth and fun at work just as much as we do on working hard. About the Role As an Assistant Manager - F&E, you'll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, you'll get complete autonomy in terms of the team and processes that you would want to set up. You'll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions. What you will do Participate in building overall strategy as we shape the expansion of this program and owning key decisions necessary for the rapid scaleup of the program Closely monitoring logistics control tower metrics driving improvement in fulfilment metrics Work closely with planning and bizfin teams to provide inputs to allocation changes and improve performance Drive ops rigour with with operations teams by providing insights for intervention areas Engage the Meesho Leadership as active stakeholders during business updates and review meetings The rol

About WIN 🌎 WIN is the #1 ranked company in our industry in the US and also the fastest growing. We work with both consumers and businesses, giving you exposure across the full spectrum of marketing: SEO, social, paid ads, content, and more. Do you find yourself diving into analytics dashboards for fun, wondering how to boost conversion rates, or testing which ad headline gets more clicks? Then you might be exactly who we’re looking for. We’re seeking a Digital Marketing Specialist who’s passionate about growth, experimentation, and continuous learning. Whether your strengths lie in SEO, paid ads, email marketing, or analytics you’ll have the freedom and support to expand your skills across all areas of digital marketing. If you have 3+ years of hands-on experience and a genuine curiosity about how digital channels drive business results, this is your chance to make an impact. What You’ll Do 🚀 SEO & SEM: Optimize website visibility through on-page and off-page SEO best practices. Manage and refine Google Ads campaigns to attract high-quality leads. Local SEO: Execute local SEO initiatives by optimizing Google Business Profiles, updating business details, adding posts and photos, and improving visibility in local search and map results. Local Listings Management: Maintain NAP (Name, Address, Phone) consistency across directories, submit new listings, monitor reviews, and ensure business information is accurate and up-to-date across all platforms. Campaign Management: Plan, launch, and optimize digital campaigns across paid, organic, and email channels. Performance & Analytics: Track KPIs (CTR, CPC, conversion rate, ROI) using tools like Google Analytics, HubSpot, or similar platforms—and turn data into action. Marketing Automation: Build and maintain email workflows and nurture sequences that drive engagement and conversions. Landing Pages & CRO: Collaborate with design and web teams to create and A/B test landing pages for optimal

Wer wir sind Als eines von Europas führenden InsurTechs, mit starken Partnern wie Allianz X, Portage und White Star Capital im Rücken, ist unser Antrieb ganz einfach: Wir schützen die Welt unserer Kund:innen . An unseren europäischen Standorten in Deutschland, Großbritannien und der Schweiz verbinden über 400 CLARKees modernste Technologie mit tiefgreifender menschlicher Expertise, um den ultimativen „ Insurance Companion in Your Pocket “ zu erschaffen. Dein Impact Bei CLARK wirst du Teil einer Kultur, die von Einfachheit, Verlässlichkeit und echter Wertschätzung geprägt ist. Wir bieten dir das Spielfeld – du sorgst für den Impact. Wir stellen keine Expert:innen ein, um den Status quo zu halten, wir suchen Talente, die uns aufs nächste Level bringen . Bist du bereit, das Spielfeld zu betreten? So kannst du unsere gemeinsame Reise als CRM Manager (m/w/d) aktiv mitgestalten: Deine Aufgaben Als CRM Manager (m/w/d) arbeitest du eng mit unseren Teams aus den Bereichen Marketing, Brand, Sales, Tech, Operations und Service zusammen, um wirkungsvolle CRM-Strategien für Deutschland, die Schweiz und das Vereinigte Königreich zu gestalten und umzusetzen. Darüber hinaus unterstützt du uns in einem dynamischen Umfeld bei der Harmonisierung unserer CRM-Systeme, mit dem Ziel, ein effizientes und zukunftsfähiges CRM-Framework zu etablieren. Deine Aufgaben: End-to-End Verantwortung für CRM Performance mit klarem Fokus auf Business Impact (z. B. Engagement, Conversion, Umsatzbeitrag entlang des Funnels) Entwicklung und kontinuierliche Weiterentwicklung einer skalierbaren CRM-Strategie über alle Lifecycle-Phasen hinweg Konzeption, Implementierung und Optimierung von komplexen, datengetriebenen Customer Journeys (Multi-Channel: E-Mail, Push, In-App, SMS) Eigenständige Steuerung und Priorisierung von CRM-Initiativen basierend auf Business Cases und Performance-Daten Nutzung von Daten zur Identifikation von Wachstumshebeln im Funnel sowie Ableitung konkreter Maßnahmen Planung, Durchführu

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Director of Product Management to join our team. This is a Hybrid role, reporting to the Head of Data Security in the Core Data Security department. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. This role sits at the confluence of Data Security, providing a massive opportunity to deliver a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader. What you’ll do (Role Expectations) Develop and execute a strategic vision for Core Data Security products, driving innovation and growth to achieve $1 Billion in Annual Recurring Revenue (ARR) Lead cross-functional collaboration with engineering, sales, and marketing teams to innovate and bring product

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products. Our ambition is to hire 100 people in Berlin over the year ahead across engineering, AI, data science, product, and design. We believe this is the most exciting time to join, be the founding R&D talent in the region and make a lasting impact as we build the world's number one customer agent! What's the opportunity? Fin's Machine Learning team is responsib

What is JetZero ? Today’s aircraft contribute around 4% of global CO2 emissions, equivalent to the emissions of 200 million cars. This is only going to increase: Air travel is forecasted to double by 2050, while meaningful efficiency gains using current airplanes have hit a wall. JetZero is developing a b lended - wing body (BWB) aircraft . It uses up to 50% less fuel and will be built to accommodate zero-emission hydrogen propulsion. JetZero is the inevitable solution to sustainable air travel. The JetZero Team We are experienced aerospace professionals and engineers, excited about the future. That future will only be possible if we share our vision and what it means to people’s lives: carbon-free flight that ' i s better for both passengers and airlines around the world . What You’ll Do: JetZero is in growth mode. As a Senior Structures Analysis Engineer you will be responsible for analyzing and verifying the structural integrity of the aircraft. Conceptualize, size, and analyze new structure and potential repairs to safely and effectively carry load adhering to spatial and regulatory requirements Conduct trade studies across multiple variables and clearly present results and recommendations Perform static analysis using textbook hand calculation methods, including classical laminate theory Generate, review, and query loads/stresses as appropriate from finite element models ranging from aircraft scale to detailed component scale Author, review, and/or approve: Engineering strength and analysis reports Structural analysis engineering processes and manuals Enterprise tools adhering to JetZero analysis policy/procedure Work with various company departments to ensure integrated structural designs meet all system and aircraft-level requirements. Additional responsibilities: Develop and coordinate Building Block test program Conduct test programs as necessary to validate that structures architecture meet all requirements Generate

The Opportunity We're hiring a Senior Designer to be the creative partner behind Enigma's go-to-market efforts. Our identity is mid-refresh, so this isn't a role that only applies to our existing design system, you'll help systematize its evolution. You'll work directly with our marketing lead (a generalist across channels and strategy) to turn GTM ideas into campaigns, web pages, sales collateral, and social content. What You’ll Do Shape GTM creative, don't just execute it. Partner on campaign concepts and go-to-market ideas, bringing your own point of view rather than filling in a pre-set brief. Systematize the brand system. Contribute to Enigma's brand organization including but not limited to maintaining asset libraries, deck templates, and brand guideline documents. Build and update the website. Design and ship pages directly in our custom CMS (deployed on Vercel), from layout to content to launch, alongside marketing and engineering. Create sales and marketing collateral. One-pagers, case studies, pitch decks, and flexible slide systems the team can reuse for sales, marketing, and leadership. Own social and campaign content. Design LinkedIn carousels and campaign graphics, and cut short-form video (“cut-ups”) from longer source material. Design HubSpot campaign assets. Email templates and campaign landing pages that support lifecycle and demand-gen marketing. Prep imagery. Retouch and prepare hero and content images for web, social, and marketing channels. Use AI as part of the workflow. Use Claude, ChatGPT, Gemini etc. for ideation, copy support, team collaboration, and speeding up production, we want someone comfortable working this way, not resistant to it. Maintain consistency. Typography, color, imagery, and tone stay on-brand across every deliverable. What Makes This Role Exciting? Real ownership: you're helping build the brand system, not just maintaining one that's already locked. A true creative partnership: you'll work directly with a marketing gener

At Zoox, we’re redefining mobility by building an autonomous ride-sharing experience that’s safe, efficient, and unlike anything on the road today. We’re not just building a car, we’re redefining human mobility. By developing an autonomous ride-sharing experience that is safe, efficient, and entirely reimagined, we are creating unique vehicles that will shape the future of transportation for generations to come. As a Staff Vehicle Attributes Engineer, you’ll work alongside world-class experts in robotics, controls, and vehicle engineering to bring this vision to life.You will sit at the heart of our Vehicle Integration team, leading attribute team, serving as a technical linchpin between vision and execution. You won't just be managing requirements, you will be driving cross-functional decisions and resolving critical issues alongside department and engineering leadership to ensure our platform is world-class. In this high-impact role, you will: Be the Outward Voice: Act as the primary representative for Vehicle Integration during high-stakes program reviews and in collaborations with inter-departmental customers. Lead with Authority: Work alongside world-class experts in robotics, controls, and vehicle engineering to champion every element of the Zoox experience. Define Excellence: Ensure every vehicle meets the highest possible standards for performance, comfort, and safety, bridging the gap between complex technical constraints and an uncompromising passenger experience. In this role, you will: Lead cross-functional vehicle attribute teams (e.g., vehicle dynamics, NVH, thermal, energy, safety, ergonomics) to deliver key program milestones for Zoox’s next-generation autonomous vehicle platforms. Define the vehicle performance of Zoox’s next-generation autonomous vehicles to meet program requirements. Partner closely with Attribute Leads to define development plans, align priorities, and ensure seamless execution across engineering discipli

Why us? Insurify is one of the America’s fastest-growing MIT FinTech startups and has been recognized as one of Inc. 5,000’s fastest-growing private companies in America of 2023, 2022 and 2021, Forbes Fintech 50 List for 2023, 22, 21, Forbes Next Billion Dollar Startups of 2022 global and Top 100 InsurTech company. We’re a profitable company, that's changing the way millions of people compare, buy and manage insurance with artificial intelligence, technology, and superior product design. We are proud to be the largest online insurance distribution and comparison platform in the USA. Our company vision is to be recognized as the preeminent and most trusted digital agent for insurance comparison, purchase, and management. Our team is critical to achieving our vision and fostering the right culture is essential to our team’s success. How you will make an impact Work with our product team to architect and develop new features Optimize existing features using modern development techniques to improve speed and reliability Write comprehensive test suites that fortify our codebase Deploy to production often What you need to succeed 4+ years of experience building back ends applications using a modern web framework (we use Python + Django, Node.js) Experience analyzing code performance to identify optimization opportunities Experience writing unit and integration tests Experience with SQL and NoSQL DBs (we use MySQL, Redis, DynamoDB, Redshift) Fluent spoken and written use of English language It would be considered a plus: Experience with Apache Airflow or other task workflow systems Experience with data pipelines Infrastructure as Code and familiarity with AWS Frontend experience (we use React) Benefits 25 days annual leave Enhanced private medical, dental and vision insurance plans Yearly wellbeing budget or Multisport card Personal budget for learning and books Employee Assistance Program and other wellbeing

About the Team ValMo is Meesho's logistics and supply chain organization, responsible for building India's most cost-efficient, reliable, and scalable fulfillment network. From first-mile pickup to last-mile delivery and reverse logistics, ValMo powers millions of shipments every month for small businesses across the country. As we scale, the complexity of our network increases exponentially. ValMo operates at the intersection of technology, operations, and partner ecosystems — where execution precision and systems thinking are critical to prevent cascading (domino) failures across the network. About the Role The Control Tower is where the stability, reliability, and cost-efficiency of ValMo's pan-India network is owned end-to-end. This is a deliberately generalist role in Fulfilment & Experience - your mandate is defined by an outcome, not a fixed function. Put simply: you are the person we point at the highest-leverage problem threatening the network, and you figure it out from first principles. The specific problem changes with what the network needs. In one quarter you might be redesigning the topology of a region; in the next, rebuilding the capacity-planning engine, running a structural cost-out program, firefighting an RTO or CX spike, or standing up readiness for a peak event - including problems that don't yet have an owner. What stays constant is the accountability: keep the network stable, predictable, and cost-efficient no matter what breaks or scales. What you will do 1. Own network stability (the constant) This is the through-line of the role regardless of what else you pick up: Set up and govern the automated dashboards, early-warning frameworks, and control-tower rituals tracking end-to-end SLAs, TAT, RTO, and cost health across first-mile, middle-mile, and last-mile. Detect real-time and structural exceptions across the linehaul and sorting ecosystem, and trigger rapid-response protocols <em

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Role - Multiple Levels This is an engineering delivery role where you’ll translate ambiguous customer needs into production-grade data, evaluation, and ML-assisted workflows. This is a high-impact role focused on end-to-end ownership of the AI data pipeline lifecycle, including developing and deploying ML-based workflows and building the technical foundations that make our human-in-the-loop (HITL) data generation and review faster, more reliable, and more effective. You’ll work at the critical intersection of data science, data engineering, AI engineering and operations, partnering closely with our DaaS Delivery Operations team and cross-functional stakeholders. You’ll develop technical specifications, design evaluation workflows, implement quality standards, measurement frameworks, and ML-assisted applications which improve our data pipelines and unblock projects through technical innovation. This role is ideal for someone who is comfortable working throughout the delivery lifecycle, rolling up their sleeves to solve complex multi-faceted problems, thrives as a technical communicator and works well as a key member of a team. Main Responsibilities Project Execution & Delivery Build and deploy evaluators, design and implement quality measurement systems to validate project outputs and ensure deliverables meet client expectations Generate synthetic datasets by developing or adapting existing pipelines to accelerate client engagements and aug