Senior Staff Technical Program Manager Jobs

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Business Administration Overview As Chief of Staff, you will be the strategic right hand to leadership, ensuring priorities are clear, processes run smoothly, and communication is impactful. This role blends operational excellence with creative storytelling, requiring a unique mix of consulting rigor, organizational savvy, and executive presence. Key Responsibilities: Operational Leadership • Coordinate and support activities within the Debit, Prepaid and Sustainability Solutions organization within Consumer Products & Processing. • Manage calendars, organize town halls, and prepare materials for leadership engagements. • Drive alignment across teams and ensure timely execution of priorities. Strategic Governance • Lead the Weekly Review, collecting updates from team leaders and synthesizing progress on strategic initiatives. • Present insights and recommendations to senior stakeholders for informed decision-making. Executive Communication & Storytelling • Develop compelling storyboards and presentations that simplify complexity and inspire action. • Elevate communication standards across the team with creativity and clarity. Special Projects & Leadership Support • Partner with leadership on high-impact initiatives and cross-functional projects. • Serve as

The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM I will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction. Key Responsibilities Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams. Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads Facilitation alongside the Implementation team of Diligent’s product and modules with senior stakeholders to the client including C-Suite and Directors. Build and maintain strong direct client relationships with key stakeholders & retain those relationships. Seek out client advocacy related initiatives Renewal of the existing book of Business Negotiating bigger deals Required Experience/Skills Up To 3 years of experience required Fluency in additional languages to English are desirable Build and maintain strong

The Regulatory Risk Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Responsible for driving customer remediation analytics to completion including execution and validation. This position will be part of the USCC Centralized Customer Remediation Team (CCRT). The objective of the USCC CCRT is to quickly assess and identify customer impacts and ensure remediation is completed promptly with the appropriate detailed documentation required by Internal Audit and the Regulators. These activities will be conducted in close partnership with the Issue Owners and Managers within U.S. Consumer Cards. Excellent communication skills are required to negotiate internally, often at a senior level. Highly developed communication and diplomacy skills are required, to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. This role is a people manager role with full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. Responsibilities: Manage a team of remediation analysts and associated book of work for the team. Perform training, reviews, coaching, and mentoring of staff. Over-sees, designs, and manages client remediation population and impact analyses for USCC owned and impacted issues, including those that are Regulatory. Provide expertise and guidance related to the USCC remediation processes and policies, partners with other department leaders to define, prioritize, and execute remediation programs. Create comprehensive documentation that confo

Datadog is a best-in-class SaaS company delivering the rare combination of hypergrowth, profitability, and long-term market leadership. Built by engineers, for engineers, our platform is used by organizations of all sizes to drive digital transformation, cloud migration, and full-stack observability across their technology landscape. We enable seamless collaboration and problem-solving across DevOps and Security teams globally. Come join a high-performing team for the opportunity to learn from top leaders in the industry and grow alongside the company as we rapidly expand. About the Role Datadog is seeking a strategic, data-driven, and collaborative Head of Enterprise Sales to lead our organization in Japan to scale Datadog’s Strategic Enterprise and Public Sector business. This senior leader will own both the Enterprise and Public Sector strategy for their region, ensuring resources are deployed effectively to build pipeline creation, deal progression, and multi-product adoption across Datadog’s largest and most strategic accounts. This senior leader will be responsible for driving market expansion and establishing Datadog as a trusted strategic partner. Japan is a crucial market for Datadog’s growth, we have made a significant local investment with a local Data Centre, prominent real estate, more than 200 local staff to fully localize our products and services for Japanese customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Recruit, build and develop a world-class team of Enterprise Leaders and sellers Own Strategic Enterprise and Public Sector revenue contribution for your region and influence targets, ensuring consistent attainment across quarterly and annual targets Define and execute segment-level growth strategies across enterprise c

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for an experienced Public Policy Manager to join our Policy Team! Based in New York City, this position will manage our local NYC policy efforts. This policy expert will work directly with elected officials, policymakers, and key stakeholders. They will deal with a range of political, regulatory, and government issues that are critical to the company. Come join the exciting ride! Responsibilities: Execute Lyft’s legislative, regulatory, and political strategy. Represent Lyft in all interactions with electeds, government officials and staff Track legislation relevant to Lyft at municipal and county levels Work cross-functionally with Lyft senior management on developing public policy priorities Work closely with Lyft’s Legal, Compliance, Communications, and Marketplace teams on developing market strategy Track and respond to government inquiries and requests on policy issues Partner with policymakers from across the political spectrum in the best interests of rideshare drivers and riders Inform company stakeholders and lines of business on legislative and regulatory developments Manage external consultants to assist with key Lyft policy priorities Manage strategic relationships with external stakeholders and third party organizations based in NYC. Draft comments, talking points and memos for senior Lyft executives Identify, cultivate and manage relationships with strategic local third party and business groups, local nonprofits and community organizations leveraging Lyft’s internal programs and product offerings Develop strategic public engagement plans positioning Lyft as a “Force for Good” and reliable thought partner to city officials and third party groups in the NYC market Oversee local budget and work cross-functionally with Lyft senior m

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for an Executive Business Partner to support our four Senior Directors on the Policy Leadership team. This vital new role will manage scheduling and coordinate events, org wide initiatives, and meetings for the broader team. This role is for you if you enjoy working in an energetic environment, managing multiple competing priorities, and streamlining hectic days. The role requires someone who is incredibly organized, attentive to detail, and a true team-player able to build strong relationships. This role is expected to be based in the Washington, DC Lyft office on a hybrid schedule. Responsibilities: Proactively and strategically manage complex calendars and meeting coordination, travel, and other administrative tasks; Work closely with the Chief of Staff (CoS) to keep them informed of agendas, presentations, and decisions needed prior to meetings Prepare presentation materials and briefs for team meetings in partnership with CoS Project-manage initiatives and work streams; keeping track of progress, identifying areas for efficiencies, and ensuring timely completion of projects Manage clear communication between stakeholders, identify gaps in visibility and propose solutions Independently and proactively provide solutions to issues and escalate if necessary Stay abreast of the leaders’ priorities and major projects, serving as a resource for other stakeholders when needed Help plan offsites and team events Develop peer relationships with other Executive Business Partners in the org&a

Job Summary: We are seeking an experienced and highly analytical professional to join our Internal Audit team. This role is critical in providing independent assurance, enhancing the control environment, and leveraging data analytics to identify anomalies, control gaps, and potential fraud risks. The ideal candidate will have a strong background in internal audit, forensic investigations, and data analytics with extensive exposure to fintech or large service-based organizations. Key Responsibilities:  Lead and execute risk-based internal audits, including operational, financial, and compliance reviews.  Design and implement data analytics frameworks and continuous auditing techniques to enhance audit efficiency and coverage.  Conduct forensic reviews and investigations into suspected fraud, misconduct, or control failures.  Collaborate with cross-functional teams to understand key business processes and identify risks and controls.  Develop automated dashboards and data-driven tools to monitor key risk indicators and red flags.  Report audit findings to senior management and stakeholders with actionable recommendations.  Oversee documentation of working papers, audit procedures, and evidence in line with professional standards.  Mentor junior audit staff and build analytics capability within the team.  Liaise with external auditors, regulators (as needed) on investigations or audits.  Monitor regulatory and industry developments to ensure audit approaches are up to date. Required Qualifications ; Skills:  Chartered Accountant (CA), Certified Internal Auditor (CIA), or Certified Fraud Examiner (CFE) preferred.  2–7 years of relevant experience in internal audit, forensic investigations, or risk advisory in a fintech, BFSI, or large service industry setup.  Strong command of data analytics tools (e.g., SQL, ACL, IDEA, Power BI, Python, R).  Proficient in audit management systems and GRC platforms.  Exceptional analytical, investigative, and report-w

Sigma has surpassed $200M in overall revenue and is scaling rapidly. We're looking for a Revenue Operations Manager to sit at the centre of a ~$40M ARR business within Sigma that is doubling year on year. You will work directly alongside our Area VP of Sales - embedded in the business, not observing it from the outside. This is a role built on trust, proximity, and the ability to shape decisions before they get made. Think less ops coordinator, more trusted advisor with a bias for action and a sharp analytical mind. Someone who has outgrown execution and wants to shape strategy. Someone who gets uncomfortable when they are the last to see a problem coming. Someone who would rather design the system than run the report. What you will own The operating rhythm of a high-growth sales organisation - QBRs, planning cycles, leadership offsites, and the cadences that keep a fast-moving team aligned. Annual planning, built from the ground up with sales leadership rather than handed down from on high. You will own the process, the timeline, and the room. Strategic diagnostics - surfacing the leading indicators, structural risks, and pipeline dynamics that tell us where we are headed before the quarter tells us itself. AI-native workflows that eliminate grunt work and free up our talent bench to spend time on decisions, not dashboards. A direct line to senior leadership within the company, with the credibility to challenge as well as advise. You will be expected to have a view, and to defend it. What we are looking for Around a decade of experience in Sales Strategy, Revenue Operations, or a Chief of Staff function inside a high-growth B2B SaaS business. Deep familiarity with the operational workings of a high-performance GTM engine - pipeline hygiene, territory management, coverage models, operating rhythms, and annual planning. Strong written and verbal communication skills. The ability to take a complex situation, translate it for the right audience, and land

Sigma has surpassed $200M in overall revenue and is scaling rapidly. We're looking for a Revenue Operations Manager to sit at the centre of a ~$40M ARR business within Sigma that is doubling year on year. You will work directly alongside our Area VP of Sales - embedded in the business, not observing it from the outside. This is a role built on trust, proximity, and the ability to shape decisions before they get made. Think less ops coordinator, more trusted advisor with a bias for action and a sharp analytical mind. Someone who has outgrown execution and wants to shape strategy. Someone who gets uncomfortable when they are the last to see a problem coming. Someone who would rather design the system than run the report. What you will own The operating rhythm of a high-growth sales organisation - QBRs, planning cycles, leadership offsites, and the cadences that keep a fast-moving team aligned. Annual planning, built from the ground up with sales leadership rather than handed down from on high. You will own the process, the timeline, and the room. Strategic diagnostics - surfacing the leading indicators, structural risks, and pipeline dynamics that tell us where we are headed before the quarter tells us itself. AI-native workflows that eliminate grunt work and free up our talent bench to spend time on decisions, not dashboards. A direct line to senior leadership within the company, with the credibility to challenge as well as advise. You will be expected to have a view, and to defend it. What we are looking for Around a decade of experience in Sales Strategy, Revenue Operations, or a Chief of Staff function inside a high-growth B2B SaaS business. Deep familiarity with the operational workings of a high-performance GTM engine - pipeline hygiene, territory management, coverage models, operating rhythms, and annual planning. Strong written and verbal communication skills. The ability to take a complex situation, translate it for the right audience, and land

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Intermediate Software Engineer in GitLab's Security section, you'll contribute to the data layer behind our vulnerability and dependency management capabilities. You'll design and develop well-scoped features within the systems that ingest, store, index, and query security report data, including integrations with key third-party systems. With a strong focus on PostgreSQL and scalable backend design, your work will support security features delivered by teams across GitLab. You'll work with clear context and strong support from the Senior Software Engineers and Staff Software Engineers around you. Yo

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Manager of Compliance Testing and Assurance on the Compliance Testing and Assurance team, you'll help build and run the independent oversight program that tests whether Coinbase's compliance controls are designed and operating effectively across US and international entities. This team plans and executes testing and monitoring activities enterprise-wide, partnering with Compliance, Legal, Risk, Internal Audit, and business functions to strengthen Coinbase's compliance framework. You'll own the execution of risk-based testing cycles, deliver clear reporting to senior leadership, and drive continuous improvement of CTA methodologies and governance. What you’ll do: Own the end-to-end execution of assigned CTA activities, from planning and fieldwork through reporting and issue remediation, escalating findings as needed. Build and enhance enterprise-wide CTA program methodologies, governance documents, and testing frameworks in partnership with the Head of CTA. Drive the development of the risk-based annual CTA plan in collaboration with Compliance staff across International, Institutional, Product, Tools, and AML/CFT teams. Deliver periodic reporting on CTA plan progress, testing results, root cause analyses, and remediation status to senior compliance leadership. Lead issue tracking and remediation validation, ensuring issue owners implement corrective action

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for an experienced Public Policy Manager to join our Policy Team! Based in Nashville, TN this position will lead our policy efforts in TN,TX, KY, MO, AR, KS, and OK. This stellar public policy and government affairs expert will craft Lyft’s policy priorities, and work directly with elected officials, policymakers, and key stakeholders at all levels of government. They will be dealing with a range of legislative and regulatory issues that are critical to the company. Come join the exciting ride! Responsibilities: Partner with policymakers from across the political spectrum in the best interests of rideshare drivers and riders Develop and execute Lyft’s legislative, regulatory, and political strategy in the MId-South and Southwest U.S. (Arkansas, Kansas, Kentucky, Missouri, Oklahoma, Tennessee, and Texas) Represent Lyft in all interactions with electeds, government officials, staff, and community stakeholders Track legislation relevant to Lyft at state, county, and municipal levels Work cross-functionally with Lyft senior management on developing public policy priorities Work closely with Lyft’s Legal, Compliance, Communications, and Marketplace teams on developing market strategy Track and respond to government inquiries and requests on policy issues Inform company stakeholders and lines of business on legislative and regulatory developments Manage external consultants to assist with key Lyft policy priorities Manage strategic relationships with external stakeholders and third party organizations based in the relevant states Draft comments, talking points and memos for senior Lyft executives Experience: 5+ years of political, government, and/or government relations experience Experience directly lobbying government officials on complex issues Natural conne

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is seeking a Principal People Partner to serve as the primary strategic advisor to our Finance and Legal leadership organizations, including direct partnerships with the Chief Financial Officer and Chief Legal Officer / General Counsel. This is a highly visible, staff-plus role designed for an experienced People Partner who operates with executive presence, strong independent judgment, and the ability to shape people strategy at scale. This role is based in our Menlo Park office, with in-office attendance required three days per week. Due to the nature of ELT partnership, location flexibility is not available for this position. The Principal People Partner will work closely with senior Finance and Legal leaders, the G&A People Partner leadership team, and People Centers of Excellence to drive organizational effectiveness, leadership capability, and business-aligned people strategy. This role reports to the Director, G&A People Partners. THE IMPACT YOU WILL MAKE: As a Principal People Partner, you will operate at the intersection of business strategy, leadership effectiveness, and organizational design, influencing outcomes well beyond your immediate client group. You will: Serve as a trusted advisor to executive leadership: Partner directly with the CFO, G

Become a part of our caring community The Provider Contracting Professional supports the West Region in the negotiation, analysis, and maintenance of physician and other provider agreements for an organization delivering healthcare to the senior population. You will assist with contract management activities, provides analytical support, and ensure accurate documentation within established processes and guidelines. You will report to a Director, Provider Contracting. Job Responsibilities: Support the contracting team in drafting, reviewing, and processing provider contracts and amendments Collaborate with market engagement, leadership, and legal teams to facilitate contract execution and resolve basic contract term revisions Assist in communicating contract terms, payment structures, and reimbursement rates to IPA and ACO provider groups under the guidance of senior staff Conduct initial financial analyses of contracts and terms; prepare summaries for senior review Maintain contract files and documentation within the organization's tracking system, ensuring accuracy and compliance Assist in identifying and reaching out to potential providers for network development based on current needs and network composition Prepare reports and updates for contracting initiatives as requested Manage assigned priorities and deadlines, escalating complex issues to senior team members Use your skills to make an impact Required Qualifications 2+ years' experience in provider contracting, network management, or a related healthcare field Knowledge of managed care or value-based contracting Understand contract terms and basic financial impact Preferred Qualifications Experience supporting ACO or IPA provider

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: At Lingo, we’re building a groundbreaking health platform that combines continuous biosensor data, real-time analytics, and personalized insights to help people live fuller, longer, and healthier lives. Our systems ingest millions of sensor readings daily, powering experiences for consumers and partners worldwide, with the reliability and scalability of cloud-native, enterprise-grade platforms. At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to wor