Position Overview: As a Delivery Analyst you are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering operations risk management solutions. This role is expected to be an expert in the Diligent Operational Risk Management solutions and collaborate with internal teams to get the job done. Key Responsibilities Utilize your product and domain expertise to deliver the customer requests and create a delightful customer experience. Responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills 2-5 years of experience in an internal or external client-facing or consulting role Ability to effectively engage customer personnel in solution discussions to resolve issues regarding compliance, vendor management, information security and/or risk management requirements and goals. Strong passion for Compliance, Vendor management, Information security and/or Risk management field. Ability to work as part of a team to deliver in tight timeframes and respond quickly in an ever-changing environment Experience in Microsoft Office especially using Microsoft Excel Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus. Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-
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Position Overview: As a Delivery Analyst you are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering operations risk management solutions. This role is expected to be an expert in the Diligent Operational Risk Management solutions and collaborate with internal teams to get the job done. Key Responsibilities Utilize your product and domain expertise to deliver the customer requests and create a delightful customer experience. Responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills 2-5 years of experience in an internal or external client-facing or consulting role Ability to effectively engage customer personnel in solution discussions to resolve issues regarding compliance, vendor management, information security and/or risk management requirements and goals. Strong passion for Compliance, Vendor management, Information security and/or Risk management field. Ability to work as part of a team to deliver in tight timeframes and respond quickly in an ever-changing environment Experience in Microsoft Office especially using Microsoft Excel Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus. Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-
Position Overview: As a Delivery Analyst you are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering operations risk management solutions. This role is expected to be an expert in the Diligent Operational Risk Management solutions and collaborate with internal teams to get the job done. Key Responsibilities Utilize your product and domain expertise to deliver the customer requests and create a delightful customer experience. Responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills 2-5 years of experience in an internal or external client-facing or consulting role Ability to effectively engage customer personnel in solution discussions to resolve issues regarding compliance, vendor management, information security and/or risk management requirements and goals. Strong passion for Compliance, Vendor management, Information security and/or Risk management field. Ability to work as part of a team to deliver in tight timeframes and respond quickly in an ever-changing environment Experience in Microsoft Office especially using Microsoft Excel Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus. Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-
The Integration Architect plays a critical role in designing and building iPaaS solutions that connect business systems and enable data to flow seamlessly across enterprise platforms. In this role, you will partner with client team members and our consulting team to architect, implement, and deploy integration solutions for customers across multiple industries and technology stacks. This position requires deep expertise in enterprise iPaaS platforms, Salesforce and ERP integration patterns, and the ability to lead solution design discussions, guide technical execution, and mentor junior developers. As a senior technical contributor, you will take ownership of complex integration solutions, facilitate technical discovery with customers, and ensure scalable, maintainable middleware architectures. You will act as a trusted technical advisor to both internal teams and customer stakeholders while driving best practices in integration design, API development, and system connectivity. You will architect solutions that connect Salesforce and NetSuite to downstream systems, third-party applications, and data platforms. Responsibilities Design end-to-end integration architectures across MuleSoft, Oracle Integration Cloud, Boomi or Celigo that connect Salesforce, NetSuite, and other systems. Design database integrations for both cloud and on-premise systems, including direct database connections, CDC (Change Data Capture), and batch synchronization. Architect EDI (Electronic Data Interchange) integrations for B2B order processing, procurement, and supply chain data exchange. Translate business requirements into scalable technical integration architectures and implementation strategies. Facilitate discovery sessions and technical workshops with clients to understand system landscapes, integration requirements, and data flows. Own complex integration solutions from design through deployment, ensuring high performance, scalability, and maintainability. Implement agentic wor
About Cleo Cleo is the AI-native supply chain orchestration company built on modern EDI. We help businesses orchestrate EDI, API, MFT, applications, and trading partner ecosystems with the visibility, intelligence, and control needed to keep business-critical supply chain transactions moving — from order to cash, procure to pay, and everywhere in between. Our platform, Cleo Integration Cloud, brings together integration, workflow automation, real-time monitoring, and Agentic AI intelligence so supply chain, operations, and IT teams can launch partners faster, automate transactions across business systems, resolve exceptions before they become disruptions, and gain actionable insight across the end-to-end supply chain. Trusted by 5,000+ customers across manufacturing, retail, logistics, and distribution, Cleo is headquartered in Rockford, Illinois, with offices in Chicago and Bangalore. We are a team united by one mission: to make supply chains smarter. Cleo Never Stops. The Opportunity As a Senior Implementation Engineer II at Cleo, you are the technical backbone of your TEAM: configuring complex integrations, leading customer status meetings, guiding junior engineers through challenges, and bridging the gap between solution design and hands-on implementation. This is where deep technical execution meets leadership accountability — and where your path to Principal Engineer begins. What You'll Do ▸ Technical Delivery ▸ Lead technical delivery for assigned projects from implementation through Hypercare. ▸ Configure and troubleshoot complex EDI, API, ERP, and B2B integrations. ▸ Build advanced Business Process Sequences (BPS), data mappings, and API workflows. ▸ Implement performance, security, and integration best practices. ▸ Customer & Project Leadership ▸ Act as the primary technical contact throughout project delivery. ▸ Lead customer meetings, workshops, UAT, and technical discussions. ▸ Partner with Project Managers and Solution Architects on planning, scopi
About Cleo Cleo is the AI-native supply chain orchestration company built on modern EDI. We help businesses orchestrate EDI, API, MFT, applications, and trading partner ecosystems with the visibility, intelligence, and control needed to keep business-critical supply chain transactions moving — from order to cash, procure to pay, and everywhere in between. Our platform, Cleo Integration Cloud, brings together integration, workflow automation, real-time monitoring, and Agentic AI intelligence so supply chain, operations, and IT teams can launch partners faster, automate transactions across business systems, resolve exceptions before they become disruptions, and gain actionable insight across the end-to-end supply chain. Trusted by 5,000+ customers across manufacturing, retail, logistics, and distribution, Cleo is headquartered in Rockford, Illinois, with offices in Chicago and Bangalore. We are a team united by one mission: to make supply chains smarter. Cleo Never Stops. The Opportunity As a Senior Implementation Engineer II at Cleo, you are the technical backbone of your TEAM: configuring complex integrations, leading customer status meetings, guiding junior engineers through challenges, and bridging the gap between solution design and hands-on implementation. This is where deep technical execution meets leadership accountability — and where your path to Principal Engineer begins. What You'll Do ▸ Technical Delivery ▸ Lead technical delivery for assigned projects from implementation through Hypercare. ▸ Configure and troubleshoot complex EDI, API, ERP, and B2B integrations. ▸ Build advanced Business Process Sequences (BPS), data mappings, and API workflows. ▸ Implement performance, security, and integration best practices. ▸ Customer & Project Leadership ▸ Act as the primary technical contact throughout project delivery. ▸ Lead customer meetings, workshops, UAT, and technical discussions. ▸ Partner with Project Managers and Solution Architects on planning, scopi
Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement , we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. AI at project44 We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. Senior Project Manager (Software Implementation) We are looking for a Senior Project Manager to join our Customer Experience Team within Professional Services, working alongside Solutions Architects, CSM's, Sales, Technical Support, and Engineering to de
Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement , we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. AI at project44 We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. What you’ll be working on: Manage several engagements concurrently, potentially between 10 – 15 clients depending on project size Deliver our software solutions in time and on budget, being on top of project status and alw
Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana As a Global Public Sector Implementation Delivery Manager (IDM), you are the single-threaded technical owner of delivery for one of Altana’s most important public sector accounts or organizations. You blend enterprise architecture, hands-on deployment, and product design and development with the relationship skills to be the trusted technical voice in the room for the mission owners you serve. You lead a small, account-aligned implementation pod and are accountable for turning a closed-won account into mission outcomes: architecting the deployment, delivering it in secured and regulated environments, keeping it healthy, and finding the next place Altana can create value. You do this hip-to-hip with commercial — partnering with the Technical Account Managers (TAMs) and Program Managers who run the account — using delivery credibility to enable organic growth and inside sales without carrying the commercial number yourself. This role reports to a GPS Implementation sub-vertical lead (Trade, Resilience, or Policy) within the Implementation function, and is deployed against a named strategic account. For example, an IDM aligned to U.S. Customs and Border Protection (CBP) would report to the Trade sub-vertical lead. Your Responsibilities Own delivery outcomes for a named strategic account or account groups. Serve as the single-threaded technical owner for implementation and platform delivery to a key public sector account or organization, from post-award through sustainment. Deliver on-time against contractual commitments and hold the technical quality bar. Set and steward the account architecture. Translate mission outcomes into a coherent enterprise/solution architecture across SaaS and regulated PaaS environments. Own the deployment, integration, and data-m
Manager - Supply Chain Operations Description - Job Summary • This role is responsible for leading all aspects of supply chain and operations for multiple product lines within the organization, ensuring operational excellence and alignment with the organization's goals. The role supervises and leads a team of operations professionals (exempt individual contributors) providing guidance, support, and performance evaluations. The role includes managing supply chain logistics, production, procurement, inventory, and distribution. Responsibilities • Undertakes accountability for supply and demand activities for multiple product lines, ensuring that performance (inventory, cost, etc.) meets global and regional planning requirements. • Manages a team of exempt individual contributors that typically support a moderately complex global business unit. • Ensures the delivery of products and services that meet the performance metrics defined by senior management. • Manages the demand and supply matching activities, connecting planning to execution and identifying issues and their impact. • Consults with business leaders to guide and influence strategic decision-making within a limited scope. • Proactively identifies opportunities for process improvement and policy development and engages in their design and implementation. • Drives countries' trade compliance programs to realize efficiencies and advantages in the supply chain. • Drives budgeting, forecasting, and financial analysis to support cost-effective operations. • Collaborates with multiple stakeholders to maintain successful operations, addressing any roadblocks or challenges. • Participates in hiring, setting and monitoring of annual performance plans, coaching, and career development; ensures that the proper tools are in place to support the team and the proce
About the Team The Supply Chain Technology team within OpenAI’s Enterprise Platform & Technology builds and scales the systems and data architecture that power our core supply chain operations. We enable operational agility, visibility, and execution across planning through fulfillment and partner operations. Our focus is on modernizing workflows through strategic integrations, scalable automation, and seamless data flows empowering better decisions, reliable operations, and sustainable growth as OpenAI evolves. About the Role As a Senior Integrations Engineer, you will design, build, and operate the integrations and custom applications that connect OpenAI’s supply chain ecosystem. You will combine integration platforms, Python development, and APIs to deliver reliable data flows across enterprise systems, internal applications, and external partners. You will partner closely with Hardware Operations, Application Engineers, Product Managers, IT, and business teams to improve data integrity, automate operational workflows, and support the transition from legacy systems to modern cloud platforms. This is a hands-on engineering role with ownership across architecture, implementation, deployment, and ongoing production support. In this role, you will Define integration architecture and reusable design patterns across the supply chain technology landscape, balancing reliability, security, maintainability, and delivery speed. Build and support integrations connecting ERP and SCM systems, internal applications, e-commerce platforms, third-party logistics providers (3PLs), contract manufacturers (CMs), retailers, and distributors. Develop workflows, APIs, event-driven services, and batch and file interfaces, choosing the appropriate combination of platform capabilities and custom code. Build production Python applications, integration services, reusable connectors, and operational tools with automated tests and maintainable interfaces. Implement API and EDI partner inte
About the Team The Finance & Supply Chain Engineering organization includes two complementary teams. Software Engineering builds internal full-stack applications, durable agentic workflows, plugins, MCPs, and measurable AI-enabled engineering practices. Data Engineering builds trusted analytics data assets for Finance and Supply Chain. The teams have distinct charters, with important shared dependencies and broad cross team partnerships across Engineering, Applications, Finance, and Supply Chain. About the Role We are looking for a hands-on senior technical leader who will report alongside the Software Engineering and Data Engineering managers. This is an individual-contributor role with no immediate people-management responsibility. The Tech Lead will raise the technical bar across both teams, participate in important cross-team or high-risk design decisions, and directly own and ship high-impact work. The role should improve team judgment and autonomy rather than act as a floating architect or universal approval gate. In this role, you will: Partner with the Software Engineering and Data Engineering managers as a peer technical leader; managers retain accountability for people, staffing, priorities, performance, and delivery commitments. Directly own the architecture, implementation, launch, and operation of one or more high-impact initiatives, remaining accountable for real outcomes rather than advisory output alone. Guide important design decisions that are cross-team, difficult to reverse, or material to security, financial controls, reliability, data quality, or long-term cost of ownership. Establish pragmatic engineering standards across architecture, APIs and data contracts, testing, security, reliability, observability, lineage, data quality, and operational ownership. Advance engineering standards for building with AI, including agentic workflows, evaluation, telemetry, adoption, and outcome measurement. Work across backend, full-stack, data, and big-d
Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana Altana's Global Public Sector (GPS) team helps government customers work through hard problems in global trade and supply chains, and it's growing fast. As GPS scales, we're organizing around three domain verticals — Customs & Trade, Resilience & Network, and Policy & National Security — and we're hiring the founding Head of Resilience & Network to grow, manage, and run that business globally. This is a foundational business development role — a chance to build a business, not just join one. You'll own the growth of Resilience & Network end to end: where the opportunity is, how Altana is positioned to win it, which relationships and contract paths get us there, and the team that makes it happen. Success comes from shaping opportunities early, navigating how the government actually buys, and turning long-term agency bets into won programs — building a durable book of business over time. You'll be the senior Altana relationship for the agency decision-makers who matter, acting as a thought partner who helps them move through technology transformation. You'll partner closely with the VP of Global Public Sector, Government Affairs, Capture, Product, Delivery and Implementation, Marketing, Finance/Accounting, and executive leadership. For the right operator, this is some of the most ambitious and rewarding work of a career. You Will Own Altana's revenue growth for Resilience & Network — carry the number, and translate strategy into a concrete plan and a focused set of high-value target agencies. Manage a field of sellers and own their pipeline and forecast, pursuing complex, large-scale government opportunities that reflect strategic vision and long-term agency bets — with honest rigor about what's real, what's at risk, and what it will
Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The AI Deployment team is the tip of the spear in getting Altana's platform into production inside our customers' businesses. We own the path from signed contract to realized value: standing up integrations, deploying agentic AI into the customer's existing business processes, and making sure the insight we deliver actually changes decisions on the customer's side. We are a delivery organization with a technical core. We work directly with customer stakeholders — from trade compliance analysts to enterprise IT — and we work just as closely with Altana's engineering, data science, and product teams to translate what we learn in the field into what gets built next. This role leads that team. You Will Lead and grow a team of AI Deployment Engineers Hire, coach, and grow a team of AI Deployment Engineers — set expectations, give direct feedback, and develop careers Own team capacity and staffing across a portfolio of customer implementations, matching engineers to accounts by skill, delivery risk, and development goals Establish the team’s operating rhythm — planning, reviews, and retrospectives that keep multiple implementations on track at once Build a culture of ownership, technical rigor, and adoption-focused delivery, where “done” means the customer is using it in their process, without us in the room Create the conditions for the team to move fast safely: shared playbooks, reusable tooling, and clear standards for deploying agentic systems in production Own the mission across your portfolio Own delivery outcomes across every account your team touches: agentic AI in production, adoption, and changing decisions on the customer's side Set and defend the roadmap across implementations — sequencing by customer value and delivery risk, and making explicit cal
Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The AI Deployment team is the tip of the spear in getting Altana's platform into production inside our customers' businesses. We own the path from signed contract to realized value: standing up integrations, deploying agentic AI into the customer's existing business processes, and making sure the insight we deliver actually changes decisions on the customer's side. We are a delivery organization with a technical core. We work directly with customer stakeholders — from trade compliance analysts to enterprise IT — and we work just as closely with Altana's engineering, data science, and product teams to translate what we learn in the field into what gets built next. This role leads that team. You Will Lead and grow a team of AI Deployment Engineers Hire, coach, and grow a team of AI Deployment Engineers — set expectations, give direct feedback, and develop careers Own team capacity and staffing across a portfolio of customer implementations, matching engineers to accounts by skill, delivery risk, and development goals Establish the team’s operating rhythm — planning, reviews, and retrospectives that keep multiple implementations on track at once Build a culture of ownership, technical rigor, and adoption-focused delivery, where “done” means the customer is using it in their process, without us in the room Create the conditions for the team to move fast safely: shared playbooks, reusable tooling, and clear standards for deploying agentic systems in production Own the mission across your portfolio Own delivery outcomes across every account your team touches: agentic AI in production, adoption, and changing decisions on the customer's side Set and defend the roadmap across implementations — sequencing by customer value and delivery risk, and making explicit cal
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