Senior System Software Manager Jobs

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: The Partner Team at Vercel is charged with creating mutual success for Vercel, our partners, and our customers. We are seeking a Sr Manager, Partner Programs to build and scale the programs, infrastructure, and operating model that turn Vercel's partner strategy into repeatable, high-leverage execution across our entire partner ecosystem, including SIs, GSIs, ISV co-sell, and product partners. Reporting to the VP of Partnerships, this person owns how partner strategy gets operationalized: designing the shared systems, journeys, and enablement that every partner type moves through, so partner leadership and partner managers can focus on strategy, relationships, and growth rather than rebuilding infrastructure partner-by-partner. This is an hybrid position, with a required 3 days per week in one of our San Francisco, Austin, or New York City offices. What you will do: Own the Partner Journey Framework: Design and continuously improve the shared journey every partner moves through, from Acquisition to Onboarding to Activation to Acceleration, including eligibility criteria, intake paths, incentives, tiering, and agreements. Lead Partner Enablement & Certification: Own the roadmap and delivery model for partner onboarding, training, certification, and badging programs, partnering with PSE and GTM Enablement on technical training content. Establish Governance & Standards: Define tiering, KPIs, and rules of engagement across partner types, and drive consistent standards across Partnerships, Sales, Marketing, Product, and Customer

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Responsibilities: Design and develop control‑plane and system services for a firewall platform, operating above the networking dataplane (OSI Layer 3+). Build and maintain management interfaces and APIs , including configuration frameworks, CLI, secure access (SSH), logging, and diagnostics. Implement security services such as authentication (SAML), guest access, SSL/TLS handling, and certificate lifecycle management . Develop embedded services for content filtering , including URL categorization, reputation, and rating systems, along with SNMP/telemetry support. Lead efforts in licensing systems , vulnerability remediation, and secure architecture in collaboration with cross‑functional teams. Requirements: 8+ years of experience in C/C++ systems development for embedded platforms, security appliances, or network operating systems. Strong hands‑on expertise with configuration frameworks, service APIs, CLI development, logging systems, and secure remote access (SSH) . Solid understanding of L3–L7 networking and security concepts , including SSL/TLS, authentication, identity federation, and PKI. Experience with certificate management, license enforcement fra

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. At Celonis, we believe that every company can unlock their full execution capacity - and for that we need you as a Customer Support Delivery Manager! As a Customer Support Delivery Manager, you will be responsible for the renewal of Premium Support contracts and all related services. In this role, you will manage one or more customers, who have purchased our Premier and Premier+ Support to review and drive the business. You will also be their point of escalation and ensure a regular cadence of meetings with them. Furthermore, you will assure SLA adherence on KPIs agreed in the Premier and Premier+ Support contract and support OLAs. As a Support Delivery Manager, you will ensure a phenomenal Customer and Partner Experience (CSAT) for support incidents. This will foster a strong partnership between the different Celonis Support teams and stakeholders in other regions and Celonis Lines of Businesses. Apart from this you will partner with regional and global peers at Celonis to ensure consistency and follow-through for global processes and coordination of resources. You: 8+ years of work experience in a Global Technical Software Support Center or IT customer service industry 6+ years in a customer facing support role Prove

Atlas Stream Processing enables developers to continuously process streaming data alongside critical application data stored in their database. It builds on MongoDB’s integrated developer data platform, so developers can stand up a stream processor and database with just a few API calls and lines of code, all fully managed. Our product is quickly gaining traction, and we are adding core features that you will contribute to and own. The team owns the C++ stream processing engine that powers Atlas Stream Processing, built on top of MongoDB's Aggregation Framework. The team operates like a startup within the company, a small group with real autonomy, responsible for everything from the core execution engine and stream processing stages . We’re looking for a Senior Software Engineer to design, build, and evolve this execution engine. Position Expectations Design, build, and deliver core components of the system in collaboration with other stakeholders Help shape architecture, development practices, and escalation policies as the teams and the product grow Mentor fellow engineers and assume ownership and accountability of projects Qualifications Strong background in database internals or building core components for data processing systems (including query execution, storage engines, autotuning, and workload optimization) 5+ years of experience in building database services, distributed systems, and/or foundational cloud services at scale Proven success in designing, writing, testing, debugging, performance tuning, possessing a strong grip on the foundational material of computer science, and maintaining distributed and/or highly concurrent software systems in large, long-lived code bases Good verbal and written technical communication skills, desire to collaborate with colleagues, mentor fellow engineers, and assume project ownership and accountability Track record of identifying problems, implementing solutions, and delivering complex projects in distributed systems or

About the Team The Senior Support Engineering team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We’re looking for a Support Engineering Manager to build and guide a high-performing team of experienced Senior Support Engineers with backgrounds in software engineering, site reliability engineering, and systems architecture. These engineers are trusted to operate with autonomy, tackle deeply technical challenges, and serve as the final escalation point before Engineering. In this role, you'll lead a team focused on deep problem-solving, proactive reliability work, and customer-specific troubleshooting. You’ll drive the design and operations of OpenAI’s incident management processes, including tooling, automations, and training, and ensure they are scalable and resilient. You’ll also oversee strategic customer workload monitoring, alerting, and a 24x7 rotation to ensure high-priority issues are caught early and handled with urgency. You’ll collaborate closely with Product, Engineering, Technical Success, and field teams to improve the supportability of our products, reduce operational burden, and shape the future of AI-driven technical support. Your team will own incident response playbooks, build internal automations, and serve as technical stewards for our most strategic accounts. This is an opportunity to define what world-class technical support looks like in the

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As a Senior Software Engineer, Data on the Mapping team, you will collaborate with our world-class team of engineers, product managers, and scientists to grow and improve the quality of recommended routes and accuracy of our travel time estimations. You will lead the architecture and long-term technical direction of our offline experimentation tooling and route simulation services — the systems that let Lyft test routing changes safely before they reach production. You'll also build scalable data pipelines for experimentation, analytics, and machine learning models, along with the data governance and observability systems that keep them trustworthy. Your work will enable integration with partner teams and allow stakeholders across Engineering, Data Science, and Product to make data-informed decisions that directly impact Lyft’s growth and profitability. Our technology stack is based on the latest technologies such as AWS, Databricks, Kubernetes and Airflow. You will work with incredibly passionate and talented colleagues from software engineering, machine learning and data science on projects that directly impact millions of riders and drivers. Responsibilities Own core data pipelines end-to-end, building deep subject matter expertise in the systems you manage and defining/managing SLAs for pipelines, services, and datasets to ensure reliability at scale Serve as the technical owner and architectural lead for our offline experimentation platform and route simulation services, setting technical direction, evaluating trade-offs, and ensuring the systems scale with Lyft's routing and mapping ambitions Continuously evolve data models and schemas to meet business and engineering requirements Develop AI tools that support self-service management of data pipelines (ETL) and schema evolution, and perform han

About the Role We're looking for a Software Engineer to build the systems that treat infrastructure as software. This role owns the software state machines that provision hardware, bring it into service, and manage its full lifecycle — turning racks of GPUs into running inference clusters without a human touching a runbook. The Research and Inference team is your customer: today they file tickets and wait; the target state is that they issue a single API call to stand up, scale, or tear down a cluster, and the system takes care of the rest. The platform is manifest-driven such that teams declare the desired state of a cluster or host — shape, topology, software stack — and the system is responsible for reconciling reality to that manifest, continuously, through every stage of its lifecycle. You will design the engines that manifest the schema, the engines that execute against it, and the workflows that carry a piece of hardware or a cluster from one state to the next—taking it from bare metal to a fully functioning AI cluster for training or inference. You'll write production code which is typed, tested, versioned, and deployed through CI/CD that models infrastructure state and reconciles it, the same way a Kubernetes controller reconciles a cluster's desired state. Success looks like eliminating manual provisioning work, not documenting it better. A product mindset - you've built internal platforms or APIs consumed by other engineering teams and care about the developer experience of what you ship. You build it, you own it. You are not only responsible for delivering the software but also for operating and supporting it in production. Responsibilities Build the provisioning state machine: design and implement the software that models the full lifecycle of a physical host from discovery, inference bring-up to GPU driver/CUDA stack, health validation, and decommission/RMA — as explicit, versioned states and transitions. Build the self-service API: design declarative

Senior Software Engineer, Internal Tools Location: Remote, USA About Syllo Syllo is defining the Litigation AI category. We are the first unified platform designed to autonomously manage the entire litigation lifecycle end to end. Founded in 2019 by a team of litigators and engineers, Syllo enables legal teams to securely harness the power of AI across any matter, regardless of complexity or scale. Our technology supports Fortune 500 companies and AmLaw 200 firms in managing their most complex litigation portfolios. Awarded ILTA Transformative Project of the Year and ALM eDiscovery Technology of the Year for 2026, we are the market leader in enterprise grade litigation AI. Backed by top tier VCs, we empower enterprise legal departments to move faster, mitigate risk, and push the boundaries of what technology can achieve. About the role Amplify internal productivity through flexible, AI-first internal tools. This role is centered on building and expanding the internal software that allows Syllo to scale smoothly. You’ll take ownership of internally built custom tools that keep our operations running efficiently across every department. At Syllo, AI is integral to how we engineer solutions. You will leverage modern AI coding agents and automated testing toolsets as primary capabilities in your workflow, maintaining a high velocity while upholding high standards for system design, code clarity, and reliability. We are looking for an engineer who loves building high-leverage tools, actively refines their AI-assisted engineering methodology, and enjoys crafting thoughtful solutions to unique internal operational challenges. What you will do Drive internal tool evolution: Build, maintain, and scale internal software tools, including document/contract parsing engines, interactive Slack applications, and custom operational utilities. Build with AI-first workflows: Utilize AI coding agents and assistants to supercharge your execution, writing clean, well-architected code whi

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role The Streaming Platform team at Sentry is building the next generation of infrastructure that powers our ingestion pipelines and real-time data processing systems. Our platform ingests, processes, and distributes hundreds of thousands of events per second with low latency and high reliability. We are creating a system that makes it easy for Sentry engineers to deploy and run Streaming Applications at scale by simplifying the complexity of Kafka, scaling consumers automatically, and managing state so product teams can focus on building great experiences for developers. As part of this team, you will work on challenges at the intersection of distributed systems, real-time data processing, and developer experience. You will help us create a self-service streaming platform that improves stability, accelerates time to production, and reduces operational overhead. In this role you will Design, build, and operate components of our Streaming Platform, including Kafka, the streaming runtime, high-level APIs, and developer-facing abstractions. Implement resilient, high-throughput stream processing systems that handle unbounded datasets with strong correctness guarantees (delivery, checkpointing, watermarking, and more). Build scalable automation and control plane for Kafka fleet management and improve efficiency. Partner with product engineers to ensure our abstractions enable fast, reliable, and consistent ingestion pipelines. Improve observability, monitoring, and failover for mission-critical real-time systems. You’ll love this job if you You enjoy working on distributed systems at scale and care about reliability and

Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including frontier model training, enterprise adoption, defense applications, and autonomous vehicles. Our mission is to develop reliable AI systems for the world's most important decisions. Scale's evaluation and data products shape how the industry trains and measures frontier models. Our benchmarks and leaderboards influence model development and purchasing decisions across the AI ecosystem, and our data and environments help leading labs build what comes next. These roles are deeply cross-functional. You will work across AI Product Management, ML Research, Engineering, Operations, and Go-To-Market teams, and directly with frontier AI labs and enterprise customers, representing Scale as a thought leader in how models are trained and measured. Whichever portfolio you own, you will own it end-to-end: strategy, roadmap, infrastructure, governance, customer adoption, and business impact. PMs here operate with significant autonomy, ship frequently, and are expected to be deeply analytical and hands-on. The ideal candidate combines strong product judgment, technical fluency, operational rigor, and customer-facing experience, with a passion for turning emerging model capabilities into scalable products. Open Roles Senior AI PM, Coding: Own Scale's Coding portfolio, built on SWE-Bench Pro (which cut frontier scores from 70%+ to roughly 23%), SWE Atlas, and our FrontierBench contributions. You'll decide what comes next as agents saturate current tasks, and turn that benchmark credibility into revenue from SFT and preference data, RL environments, and agentic coding evals. You'll also own the coding infrastructure roadmap and our expert network of professional software engineers. This role requires hands-on software engineering depth. Senior AI PM, Leaderboards: Own and scale the SEAL Leaderboard portfolio across all of Scale's domains, turning cutting-edge evals into truste

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn. As Senior Marketing Technology Manager, you will shape the systems that power performance marketing across Paid Acquisition, Paid Social, and SEO. You will own the technical foundation behind tagging, tracking, signal quality, and platform integrations, while helping evolve our broader MarTech ecosystem across customer data, consent, and automation. This role is built for a marketing technologist who moves fluidly from problem definition to implementation to measurement, and who can turn emerging AI capabilities into reliable, governed workflows that improve speed, accuracy, and business impact. Reporting to the Head of Mar

Senior Product Manager, Platform Full-Time | Reports to VP of Product I SF Bay Area or NYC Metro Area About Canopy Canopy is one of the fastest-growing companies focused on workforce safety in healthcare. Backed by leading venture investors, Canopy is transforming how hospitals protect and support frontline staff through its Connected Safety Platform, combining wearable safety technology, real-time location intelligence, intelligent alerting, and managed services built specifically for healthcare environments. We operate in high-trust, high-reliability environments where software quality, operational resilience, and customer experience matter deeply. Today, more than 70 leading health systems and 1,000 healthcare facilities rely on Canopy to protect frontline staff, improve emergency response, strengthen employee confidence, and support workforce retention. We are scaling rapidly, expanding our product portfolio, and partnering with some of the most recognized health systems in the country. This is an opportunity to join a high-growth, venture-backed company at a pivotal stage, where you can make a meaningful impact on both the business and the safety of healthcare workers nationwide. The Role We're looking for a Senior Product Manager to own the platform capabilities that power every Canopy product. This includes shared platform services, APIs, the real-time location platform, enterprise integrations, reporting and analytics capabilities, and the foundational infrastructure that enables scalable product delivery and customer deployments. This is a high-impact, deeply cross-functional role for a PM who thrives at the intersection of technical depth and product strategy. You'll work closely with engineering, product, data, and customer-facing teams to define platform strategy, prioritize investments, and deliver capabilities that power Canopy’s products. What You’ll Own You'll define the vision, strategy, and roadmap for the platform cap

Senior Software Engineer - Analytics Compute Platform Team About the Role & Team Every chart, insight, and experiment result a customer sees in Amplitude passes through the compute layer that this team owns. Our team sits between Amplitude's front-end analytics products/ rest APIs/ MCPs and Nova, our proprietary analytics database, and owns the compute API that translates a user's question into a fast, correct answer. Our mandate: enable a highly performant, reliable, and flexible way to compute insights. Those three goals are often in tension the more flexible we make the system, the harder it is to keep it fast and simple, and a lot of the interesting engineering work on this team lives in that tradeoff. Day to day, you'll work closely with engineers on data management, marketing analytics, Session Replay, Experiment, CDP, Query, and various product teams, since they're all consumers of what we build. As a Senior Software Engineer, you will Design and build core parts of the query/compute engine that powers analysis across Amplitude's product suite Evolve the compute API and semantic layer that other engineering teams build features on top of, so that it can support a more generic table Help unify and evolve our core data model, including how non-event data (profile properties, lookup tables, etc.) is represented alongside event data Improve the performance, reliability, and scalability of query planning and execution on the Amplitude query engine Partner with teams across Session Replay, Experiment, CDP, Query, and frontend to understand their needs and shape the compute layer around them Take ownership of projects end-to-end, from design through rollout You'll be a great addition to the team if you have Strong backend or distributed-systems engineering experience, ideally touching OLAP databases, query engines, or data infrastructure Experience with SQL, query planning/execution, or building APIs that many other engineering teams depend on Comfort reasoning

1KOMMA5° At 1KOMMA5° , we pursue a clear vision: Living on wind and sunlight forever for free . To make this a reality, we are building the energy system of the future with Heartbeat AI. Want to be part of it? We bring together regional craftsmanship and scalable software: We don't think of solar, batteries, heat pumps, and e-mobility as isolated components, but control them as an intelligent, integrated overall system in our virtual power plant. Directly connected to the electricity market – in real time, fully automated. This way, energy is used when it is available from renewables and particularly cost-effective. By 2030, our goal is to transition 1.5 million households to renewable energies. Over 3,000 people are working towards this every day, at more than 80 locations worldwide, from Finland to Australia. Want to take responsibility and build solutions that truly matter? Apply now and help us shape the energy world of tomorrow. Learn more about our Product & Tech team! Deine Position At 1KOMMA5°, we connect and manage tens of thousands of distributed energy devices at scale. As a (Senior) Software Engineer - Device Connectivity, you will play a crucial role in integrating OEM devices, such as PV inverters, batteries, charging infrastructure, and heat pumps, into our cutting-edge Heartbeat platform. Your role involves implementing communication protocols, developing software modules on IoT gateway and controller devices, and conducting testing of our energy management system in our lab in Berlin. You will also be providing expert level support for both internal and external stakeholders. Collaborating with cross-functional teams, you'll contribute to the entire product lifecycle. Key responsibilities include but are not limited to: Own the technical integration of inverters, batteries, charging infrastructure, and heat pumps into our Heartbeat energy management system, driving projects end-to-end to deliver solutions on time. Ensure seamless communication and i

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities) Independently design and implement well-defined features across the full stack with minimal day-to-day guidance. Collaborate with Product Managers, UX designers, QA, and fellow engineers to translate requirements into working software. Develop and maintain frontend features using React or Angular, focusing on usability and performance. Contribute to backend services using Java, Kotlin, or .NET (expertise in one is sufficient; .NET is not mandatory). Build and consume RESTful APIs and integrate with internal systems. Write clean, maintainable, and testable code aligned with Toast engineering standards. Participate actively in code reviews—both receiving and providing constructive feedback. Troubleshoot production and non-production issues within owned areas and contribute to root-cause analysis. Use Gradle or Maven, Git, and standard development workflows effectively. Apply AI-assisted development tools (e.g., Claude Code, Cursor, Devin) to improve development speed and quality. Support team delivery during critical phases when needed, including production issues and urgent fixes. Consistently delivers on commitments with predictable cycle time for scoped work. Demonstrates ownership of components or features but does not yet own large systems end-to-end. Understands and follows established architectural patterns and engineering best practices. Proactively communicates progress, risks, and dependencies. Seeks feedback and continuously improves technical depth and execution quality. What you'll need to thrive (Requirements): A minimum of Bachelor’s degree in any area, or any other related discipline. 6+ years of experience in software or full-stack development. Strong hands-on experience with frontend frameworks such as React or Angular. Solid back