Senior Technical Release Manager Jobs

About the Team Within Finance & Strategy, the General & Administrative (G&A) Finance & Strategy team partners with leaders across DoorDash’s corporate functions to plan resources, track performance, and support investment decisions as the company grows. This role will be the primary finance partner to our Legal organization, including Litigation, Legal Operations, Corporate Legal, and Product Legal, and will help build the consolidated planning and reporting tools our broader team relies on. We expect this role to be primarily based in San Francisco, CA, New York, NY. About the Role We are looking for a Senior Associate to help shape how DoorDash invests in its Legal organization over the long term, while owning the planning, forecasting, and reporting that make those decisions possible. You will partner with Legal leaders to understand what shapes their spend, from outside counsel and litigation matters to headcount and legal technology, and turn that understanding into clear forecasts and investment recommendations. Legal spend can be hard to predict, so success in this role means building trusted relationships, bringing structure to uncertainty, and giving leadership an accurate, early view of risks and opportunities. This role is well suited for someone who wants to move past “what is the budget” to “what is the right level of investment, and how will we know it is working.” You will report into the Director who leads our Global G&A Finance team in our Finance & Strategy organization. You’re excited about this opportunity because you will… Partner with leaders across Litigation, Legal Operations, Corporate Legal, and Product Legal to shape long term investment decisions, such as when to bring work in house and how to consolidate outside counsel. Build, define, and track metrics that Legal leadership uses to steer the business, such as outside counsel spend per matter, in house versus outside counsel mix, and Legal cost relative to c

About the Team The Finance & Strategy team accelerates the growth of our business by implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability and defensibility of our business model. We're looking for those who can model the future and collaborate to help carry projects from conception through execution. On a typical day, you may extract insights from data, build business cases for new products, and work to design and launch pilots. You'll help support some of the most impactful programs we undertake as a company. About the Role This role provides a unique opportunity to build finance business partnership and strategy at a hyper-growth company. We are looking for a Senior Associate who can build financial models from scratch and is eager to join a fast paced team, supporting our Deal Desk team's partnership with Sales (Enterprise/Mid-Market and SMB) on Go-To-Market (GTM) support for new restaurant merchant deals, renegotiations and other commercial agreements across Marketplace, Commerce Platform and emerging lines of business. You will partner with teams across the business including Business Development, Sales, Account Managers, Strategy & Operations, Product GMs, Accounting and Finance to support strategic business and financial decisions. You will build and maintain financial models and help inform commercial recommendations. You will also support initiatives spanning pipeline and portfolio performance improvement, pricing, policy, and Go-To-Market (GTM) focused analyses. You're excited about this opportunity because you will… Help support and scale our restaurant vertical Analyze operational/financial data, uncover trends and assess current/future business risks and opportunities Build and maintain models and analyses to balance growth vs. profitability Work with cross-functional partners to support new processes and policies We’re excited about you because… 4+ years of strategic fi

About the Team Join DoorDash's MarTech Operations team as we build the quality backbone for Retention Marketing! About the Role As a Senior Associate in Martech Operations focused on Creative Automation, you are an expert in the Retention Marketing end-to-end process and the marketing platforms teammates use to deliver high-quality campaigns. You understand how marketers use our internal tools for creative creation and audience building, and understand how data feeds and dynamic content unlock relevant, timely messaging across channels. You identify friction and drive adoption of new platform capabilities. You are the day-to-day point of contact between marketing teams and the platforms they run on. You’re excited about this opportunity because you will… You own execution for tooling scope: coordinating platform rollouts, building adoption tracking, documenting how tools work, and surfacing friction to the right owners. You move fast, bring structure to ambiguous situations, and ensure internal teams never feel like they're operating without support. Platform Rollout & Internal Launch Support. Coordinate the operational steps required to roll out new platform features or tool updates related to personalization and creative automation to internal marketing teams. Build readiness checklists, write internal launch briefs, and ensure training and documentation are in place before teams are asked to adopt something new. Adoption, Measurement & Insights. Track usage metrics for the MarTech tools and capabilities your team supports. Build dashboards that surface adoption rates, error rates, and efficiency signals. Identify where adoption is lagging and bring a point of view on why. Process Design & Workflow Optimization. Document existing workflows and identify friction in how internal marketing teams request, execute, and track campaigns. Support improvements to intake processes, SOPs, and escalation paths that reduce manual effort and improve turnaround times

About the Team Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it. The Pre-Sales S&O team focuses on the acquisition of SMB restaurants across the United States, Canada, Australia, and New Zealand. About the Role As a Senior Associate on Sales Strategy & Operations, you'll take end-to-end ownership of the Canada SMB Inbound, Self-Serve Merchant Onboarding (SSMO), and Sales Development Representative (SDR) functions — the core engine behind restaurant acquisition for Canada. You will own the strategy, goaling, and forecasting infrastructure for these channels, manage relationships with stakeholders across sales, marketing, and vendor partners, and be accountable for day-to-day performance and ongoing improvement of the business. You'll be expected to operate with significant autonomy — identifying opportunities, shaping strategy, and leading initiatives that produce measurable outcomes — and you'll also help the team use AI and automation to scale its own productivity, building tools and workflows that create leverage well beyond your own workload. You will report into the Canada Pre-Sales RevOps Lead on our Pre-Sales S&O team in our Sales Strategy & Operations organization. You're excited about this opportunity because you will… Own – Take full ownership of the Inbound, SSMO, and SDR functions for Canada, including goaling, forecasting, and pacing infrastructure Build – Design and encourage adoption of new sales products, processes, and tools (including AI-powered workflows) that scale team productivity Strategize – Partner with Sales leadership to build effective, cost-efficient go-to-market strategies and structural chang

About the Team Agentic Foundations, part of New Verticals ML, builds the core AI/ML intelligence that powers high-quality, scalable agents at DoorDash, and proves it through flagship agent experiences such as the Ask grocery assistant. We operate as a closed loop: new models, evals, and representations make our agents better, and real-world agent usage surfaces the gaps that drive our next foundations work. About the Role We’re looking for a Senior Machine Learning Engineer to join Agentic Foundations with a primary focus on Vertical Agent Development. You will own the continuous improvement of our flagship agents, starting with the Ask Assistant, using an eval-driven loop to make them faster, more cost-efficient, and more reliable for millions of customers. You will also help us bring this approach to new agentic experiences for Merchants and Dashers, turning promising ideas into production-ready agents. This is a chance to work at the intersection of LLMs, agents, post-training, and evals on problems that ship. You will partner closely with engineers working on agentic memory, agent-compatible product representations, and post-training of small language models (SLMs), so that what we learn from production agents feeds directly back into our foundations, and what we build there makes our agents better. You will report into the engineering lead on our New Verticals AI/ML team. We expect this role to be hybrid with some time in-office and some time remote. You’re excited about this opportunity because you will… Raise the quality of our Consumer agents: build and refine our eval harness-optimization loop to pinpoint failure modes, then iterate on prompts, tools, skills, and context, and measure the impact on real customer tasks. Find the best balance of quality, latency, and cost: run rigorous experiments, including fine-tuning open-weights models and deploying small language models (SLMs) where they can replace or augment larger LLMs. Launch new agents: take ag

About the Team DoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become a premier benefits partner for executives, employees and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer, for every business use case. We are building an entrepreneurial, customer-obsessed, and fast moving team to create the right products and services for the future of work. About the Role As a Senior Manager, Strategy & Operations (Audience Growth & Product Strategy) , you will play a critical role in shaping how DoorDash for Business grows its customer base, expands platform adoption, and identifies new product opportunities that can accelerate the business. As a senior leader on the team, you will set strategy across both the businesses we sell to and the employees and administrators who use our product, and you will lead a high-performing team to deliver it. You will own the strategy for growing our audience of companies and the employees within them, including how we identify, prioritize, acquire, activate, and expand across key customer segments, personas, industries, and use cases in a B2B2C model. You will also own product growth strategy for our core platform, helping define how we increase adoption, engagement, retention, and customer value across existing products, including through CRM and lifecycle programs and in-app merchandising. In addition, you will help identify and evaluate net-new product opportunities that can unlock future growth. This includes sizing opportunities, understanding customer pain points, validating demand, shaping early GTM strategy, and partnering with Product, Marketing, Sales, Customer Success, Analytics, and Finance to determine where DoorDash for Business should invest. A core part of this role will be owning the voice of the customer . You will create structured feedba

About the Team The Dasher & Logistics team supports the millions of Dashers who power DoorDash's marketplace. Dasher Financial is our bet that the financial system serving gig workers should be built by the platform they already work on. From instant access to earnings, to bill pay and savings, to credit-building tools, our goal is to become the financial home for Dashers. Our banking product serves 2M+ monthly active Dashers, and the business has more than doubled in the past year. About the Role We're looking for a Senior Manager to run our banking business, and to grow into the GM of it. This is a business already at scale: millions of users, it generates real revenue, and it runs on a regulated program with a sponsor bank and processor partners. But the business is also early enough that the decisions you make will help determine what this becomes. The first twelve months are about making the business stronger on every axis at once: growing the user base and the revenue levers that already work, taking down the cost to serve, and pulling more of the banking operation under our own control. These three pull against each other, and deciding how to trade them off against the P&L is the job. You'll also be the face of this business outside the company. Our processor, program manager, and sponsor bank determine what we can build, how fast, and at what cost. You'll own those relationships, hold partners to what they committed to, and sit at the table when we negotiate the next set of terms. This is a commercial role as much as an operational one. And you'll lead the team that runs it, hiring and developing operators who own their surfaces while staying hands-on yourself. At this stage the person running the business is still personally in the data, in the partner rooms, and in the details of how the machine actually works. You will: Own the P&L - user growth, revenue per user, and cost to serve Build the operating model for a regulated financial produ

About the Team The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat of our customers. We are a diverse, global team working to help our customers meet and exceed their business goals through creative problem-solving, data and deep product knowledge, always with a customer centric approach. Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans who are passionate about supporting the hospitality industry. About the Role We are looking for a Senior Customer Success Manager (Senior CSM) to drive strategic partnership, retention, and growth across a portfolio of our highest-value and complex SMB customers. This is a high-touch, relationship-driven role focused on delivering measurable business outcomes across the full customer lifecycle, including onboarding, adoption, renewal, and expansion. As a Senior CSM, you will operate as a trusted advisor to key stakeholders, partnering closely with Account Management to drive long-term customer success and revenue growth. You’re excited about this opportunity because you will… Own a High-Value Book of Business. Manage a tailored, high-value portfolio of customers in key strategic markets, delivering deep, high-touch engagement to drive strong customer health, retention, and expansion. Drive End-to-End Customer Outcomes. Own the full customer lifecycle—from onboarding and adoption through renewal and growth—ensuring customers realize measurable ROI and long-term value from our platform. Lead High-Impact Customer Engagement. Develop and execute tailored account strategies, including leading high-impact business reviews and planning sessions with senior and executive stakeholders. Act as a Trusted Advisor. Build deep relationships with key decision-makers, providing strategic guidance that influences customer business outcomes and long-term success. Partner Closely with Account Management. Collaborate in a highly integ

About the Team Our ambition for DashMart Fulfillment Services (DFS) is to power the best grocery experience, letting customers shop their full list 24/7 from their favorite merchant, with error-free same-day delivery at in-store prices. Carrying the right items across an extensive merchant selection is foundational to our infrastructure and consumer offering. This team owns both of those inputs end to end ensuring that we choose the right items, they arrive in the right quantities and on time and are fully in sync with our warehouse operations to make them available to consumers. About the Role We're looking to bring on a few Senior Managers with strong operational and analytical backgrounds that can tackle our most critical and ambiguous problems and build durable solutions at scale that will empower the long-term success of DFS. These roles require a holistic understanding of how we think through merchant selection & partnerships to how we build our fulfillment model. These aren’t insights roles - you will be expected to own root cause diagnostics, how to test operationally, and how to scale initiatives through productized solutions in partnership with product, engineering and local operations. One role will focus on merchant selection and one roles will focus on inventory health - both are critical to the end to end success of a DFS partnership. A few of the problems you might own: Merchant Selection. Identify where to play and how to win from knowing what merchants our customers want, to where we should launch those as a test and determine what success looks like to scale. In-Stock. Own availability across forecasting, replenishment, receiving and labor planning. Find the binding constraint and decide what service level is worth paying for, by category. Catalog. The catalog is the promise we make before the order. Every error shows up later as a missing item, a wrong order or lost margin. Shrink. Shrink is the cost of the in-stock promise. Separate what ops

ABOUT THE TEAM The Sales Compliance team makes sure DoorDash and Deliveroo charge every merchant correctly and sell in a way that is compliant and built to scale. We own sales controls, revenue assurance, and order-to-cash (OTC) controls across the Merchant organization, from the signed contract, to how it is configured in our systems, to the charge a merchant sees. We are part of Sales Strategy & Operations, which builds the go-to-market strategies, processes, and systems that help our sales teams move faster and grow revenue across every business line. ABOUT THE ROLE We are looking for a Senior Manager to lead Sales Compliance for our new and emerging businesses, and to run it like a strategy and operations business, not a checklist. You will own the strategy, roadmap, and team behind DoorDash’s sales controls: key SOX revenue controls, contract-to-system-to-charge reconciliations, and the systems, data, and processes that make compliant selling the default. Your mandate is to protect revenue and audit outcomes while making it easier, not harder, for Sales to grow. This role focuses on DoorDash’s new and emerging business lines, where products, pricing models, and contract structures are still evolving and many controls are being built for the first time. You will set the compliance foundation for these businesses as they launch and scale. You will lead a distributed team of compliance managers and analysts, and partner with Sales leadership, Product, Engineering, Analytics, Accounting, Legal, and Internal and External Audit. You will report to the Director, Sales Compliance. [Work model — hybrid] YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL… Lead. Manage and grow a team of Managers, Associate Managers, and analysts across the US, Canada, and Mexico. Set the bar for analytical rigor, audit-ready work, and judgment, and develop the next layer of leaders. Own. Be the DRI for sales controls and revenue assurance across new and emerging business li

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with

About us: BVNK is the stablecoin-powered financial stack for enterprises. We're now part of Mastercard, and together we're building a network for every form of money – one that delivers more reach, more capability and more choice. We enable businesses to build financial products, unlock new markets, and move money in seconds across 130+ countries, with 40+ licenses for fiat and digital assets globally. Processing billions annually, we empower enterprises worldwide to send, receive, convert, and settle stablecoins and fiat seamlessly through a single integration. Our mission is to accelerate global money movement, and we're assembling a world-class team to make it happen. Trusted by industry leaders like Corpay, Worldpay, Deel, and Flywire, we deliver the infrastructure that makes new forms of money usable within the financial systems customers already rely on today. By combining Mastercard's global payment reach and trusted networks with BVNK's stablecoin infrastructure, we're building the trusted operating layer for the evolution of money movement, helping customers participate in emerging digital networks without having to rebuild their businesses around every new innovation. We're a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift. We're incredibly honored to have been recognized by: CNBC World's Top Fintech Companies (2026) FXC Intelligence Top 100 Cross-border Payment Companies (2026) Newsweek's The Top 100 Global Most Loved Workplaces (three years running, most recently 2025) LinkedIn as one of the Top 20 Startups in the UK (2025) Location: We offer a Hybrid/Remote working policy. FUNCTION: Engineering We’re looking for a talented Software Engineer to join our team. Our goal is to build out seamless cross-border payments involving both crypto and fiat currencies. This role is pivotal in helping us o

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. The Senior Underwriter is a pivotal team member when it comes to supporting the department with functional and operational tasks in order to help the team achieve their target deliverables. In addition to their own production requirements, the Senior Underwriter serves as the go-to representative for the team when other departments and teams are looking for additional expertise and knowledge regarding underwriting. As a Senior level contributor, this person is able to represent the underwriting team in a variety of capacities and step in for other leaders when needed. How You’ll Do It Act as a Senior Level expert: Lead by example in daily underwriting output by meeting or exceeding the daily required goals. Responsible for quality of deliverables and decision points made under the underwriting umbrella. Respond to questions and inquiries for coding information. Support the Leadership Team to relieve pressure points in their workflow and daily activities. Assisting and approving referrals when the Leadership Team is not available. Deeper reviews for areas for opportunities for improvement on loss meetings. Responsible for meeting with team members from other teams to help them understand the role of underwriting and be able to tie together how interdepartmental workflows operate. Interviewing with other department candidates. Ad Hoc Departmental Responsibilities: Act in place of the Leadership Team in departmental meetings. Manage operational tasks and help with decision making for both internal department and external department needs.&nbsp

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. Pie Insurance’s Technology team builds and operates a suite of applications and services that allow direct consumers, partners, and agents to manage commercial insurance policies. The team collaborates closely with our business partners to design and implement new features to help the company scale with increasing demand. We are seeking highly motivated Backend Engineers who encourage an environment where engineers are thought leaders and foster a culture of diversity and inclusion. Acting as leaders across the organization on design, architecture, and best practices, they elevate those around them and push the company forward. How You’ll Do It You’ll define and evolve our AWS infrastructure as code using CDK, treating infrastructure with the same review, testing, and release discipline as application code You’ll apply security and compliance practices appropriate to a regulated industry, supporting SOC2 and similar audits; least-privileged IAM, secrets management, and well-defined network and account boundaries. You’ll leverage AI-powered development tools (e.g., Claude Code) as part of your daily workflow to accelerate code generation, testing, and documentation. You’ll participate in peer code reviews across both application and infrastructure changes, ensuring the delivery of high-quality code and adherence to coding standards. You’ll write clean, maintainable, and efficient code primarily in TypeScript (with some C# preferred). You’ll collaborate transparently with product management, designers, stakeholders, and fellow engineers throu

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. Let us be your partners in change. Location: We are actively hiring in the Washington, D.C. area. This role requires on-site presence 4-5 days per week. About the Opportunity LINK is looking for a Senior Strategist with a strong background in Communication to join our dynamic team. You will interface directly with clients to understand their unique challenges, provide consultative strategies and executive-level solutions, distill narratives from client-provided content, and collaborate with the creative team to execute visual products that align with the client’s brand, industry, and culture. In this role, you will work with colleagues across the organization to uncover meaningful insights, build game-changing strategies, and deliver tailored solutions. Your expertise in Strategic Communications will play a pivotal role in driving LINK's business growth and delivering high-quality, client-focused outcomes. The ideal candidate will have extensive experience working directly with clients, extracting key insights, and leading collaborative initiatives to achieve impactful results. This is an exciting opportunity to bring together creative and strategic expertise to contribute to LINK’s continued success. Qualifications Bachelor’s degree in Journalism, Communication, Business, Public Policy, English, or a related field. 10+ years of experience in strategic communications, consulting, public affairs, organizational transformation, program management, strategy, or a related field. Ability to obtain and maintain a security clearance. Current secret level clear