Senior Technical Support Engineer 2 Jobs

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Key responsibilities - • Lead Procure to Pay and Billing functions, oversaw vendor master management, invoice processing, order management, contract generation, billing, and inventory processes from the WPP SSC India. Supervised P & L management, billing operations, and proactively sought opportunities for business expansion. • Lead a team of 100+ FTEs. Managed team operations, fostered employee development, engaged stakeholders, and ensured service delivery excellence. Nurtured a culture of excellence and accountability within the team, provided mentorship, coaching, and professional development opportunities to enhance skill sets and drive career progression. Streamlined business processes and documentation, including the establishment and monitoring of KPIs and metrics. Continuously monitored SLAs, conducted team presentations, and spearheaded process quality enhancement initiatives. • Identify and implement automation solutions to optimize processes, reduce turnaround time, and enhance efficiency. Solicited feedback from internal and external stakeh

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Billing & Payments Platform team builds Snowflake's central data repository and infrastructure for customer resource consumption, revenue processing, invoicing, andreporting. Our systems power Snowflake's business and enable every other engineering team — and the architectures we ship double as reference patterns for our customers building on Snowflake. Computing Snowflake's bills, at its core, is a challenging distributed systems problem: real-time usage metering across every cloud and region, and supporting an ever-evolving catalog of pricing models — including the new commercial constructs we are inventing for Cortex AI, Snowflake Intelligence, and the broader agentic AI portfolio . Our applications must meet strict requirements for accuracy, auditability, and low-latency processing. This is a deeply cross-functional role. You will partner daily with Product, Finance, Legal, Growth, Go-to-Market Systems, Snowsight UI, Cortex AI, and product engineering teams across Snowflake to deliver experiences that customers and internal stakeholders depend on every day. What You'll Do As a Senior Software Engineer on Billing Platform, you will: Own medium-sized projects end-to-end — from design through launch and operation — and contribute as a key engineer on large, multi-t

JOB TITLE Mobility Engineer, End User Technology A CAreer with point72’s Technology TEAM As Point72 continues to reimagine the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting and discovering new ways to provide exceptional end user experience while embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our team while satisfying your own intellectual curiosity. Our Technology Infrastructure team engineers and operates the foundational technology platforms that power all of the firm’s applications and businesses. Our disciplines span a broad array of technologies from datacenter infrastructure to large scale cloud services, with the shared goal of providing the most reliable, performant, modern technology platforms to improve time-to-market for our business. We also deliver end-user technology solutions to support the evolving collaboration and productivity needs of our global teams. Our team focuses on innovation and challenging the current state of our infrastructure technology in a fast-paced, dynamic, and collaborative working environment. What you’ll do We are seeking a Mobility Engineer with deep expertise in Microsoft Intune to own and evolve Point72’s modern endpoint and mobility platform. This role is heavily focused on mobility and modern device management, while also supporting Windows, macOS, mobile devices, and Windows 365 Cloud PCs.The ideal candidate will be responsible for the end-to-end lifecycle management of corporate and BYOD endpoints, ensuring a secure, seamless, and high-performing end-user experience across the firm. Lead the end‑to‑end management of mobile and endpoint devices using Microsoft Intune and other enterprise MDM tools. Design, deploy, and support Intune for iOS, Android, Windows, macOS, and Win

Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Senior Strategy & Supply Chain Associate is responsible for proactively assisting in the development of sourcing strategies that are aligned with business and program needs and then driving execution of those strategies while ensuring quality, delivery, and cost targets are exceeding expectations. Duties and Responsibilities Strategic Problem-Solving: Apply a structured, hypothesis-driven approach to diagnose complex supply chain challenges, identify root causes, and develop data-backed solutions. Data Analysis and Modeling: Conduct quantitative analysis using large datasets from our ERP and supply chain data. Develop and maintain analytical models to optimize key supply chain metrics such as inventory levels, lead times, and product economics. Process Optimization and Redesign: Lead high-impact projects to re-engineer core supply chain processes, leveraging best practices to drive significant improvements in efficiency, cost, and resilience. Cross-Functional Collaboration: Serve as a trusted advisor to internal stakeholders in Engineering, Finance, and Operations. Effectively communicate complex analyses and recommendations to senior leadership, fostering alignment and driving execution. Performance Management: Design, implement, and monitor key performance indicators (KPIs) and dashboards to track supply chain health and project performance. Provide regular, insightful reports to management on progress against strategic objectives. Supplier and Sourcing Strategy: Collaborate with the Procurement team to analyze supplier capabilities, assess market dynamics, and develop commodity and category strategies that align with bot

ROLE: SENIOR STRATEGIST (PORTFOLIO/RETAIL) TEAM: THE KITCHEN NORTH AMERICA LOCATION: CHICAGO COMPANY OVERVIEW: The Kitchen brings together a range of disciplines and capabilities. It’s a team of creatives, producers, data analysts and social experts working together to deliver remarkable ideas that live in a variety of mediums, from everything from social to TV. This team moves at the speed of culture. It is built to respond to trends and events as they happen, coming up with the ideas that transcend social media to capture the spirit of the moment, earn media impressions, and get the country talking. Are you ready to join an award-ambitious team that's making waves in the advertising industry? Our incredible team has been recognized internationally by industry giants like Cannes, One Show and was named Campaign's Global ‘In-House Agency of The Year’, further solidifying our position as a leader in the industry. Join us and be a part of something truly special - a team that's dedicated to creating ground-breaking work and pushing limits. At The Kitchen, we're not just looking for individuals who want to be a part of the advertising industry - we're looking for trailblazers who are ready to lead the way to the next big thing! We want individuals who are passionate about producing award-winning work and have an innate drive to their craft and are eager to generate innovative ideas both within and outside of the brief. ROLE OVERVIEW: The Senior Strategist at The Kitchen is responsible for serving as the day-to-day strategic lead across multiple brands, supporting Portfolio Marketing. We seek someone who thrives in a fast-paced, creative environment. This role demands a unique blend of strategic thinking, cultural curiosity, and, channel expertise to deliver 360 campaigns that win shoppers, from above the line to below the line. Day-to-day responsibilities include developing strategies for occasion-based multiple brand campaigns, and delivering channel strategic

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Roles & Responsibilities Design, deploy, and manage AWS cloud infrastructure and Kubernetes (EKS) environments. Build, maintain, and optimize GitLab CI/CD pipelines for automated deployments. Implement DevSecOps best practices, including infrastructure security, vulnerability management, and compliance controls. Monitor, troubleshoot, and improve platform reliability, performance, and scalability. Deploy and manage cloud-native applications, databases, and supporting services. Collaborate with development teams on architecture, deployment strategies, and production readiness. Drive infrastructure automation using Infrastructure as Code (Terraform). Support incident management, root cause analysis, and operational excellence initiatives. Mandatory Requirements 5+ years of hands-on DevOps/DevSecOps experience in production environments. Strong expertise with AWS services including EKS, EC2, S3, CloudFront, WAF, Lambda, and VPC. Minimum 3+ years of Kubernetes experience, preferably Amazon EKS. Hands-on experience building and managing GitLab CI/CD pipelines. Strong Linux administration and troubleshooting

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Backend Engineer, Performance Enablement, you'll make performance testing and analysis easier for engineering teams to adopt and own. You'll build platforms, tooling, guidance, and artificial intelligence-assisted workflows that help teams identify performance risks during development and before they roll changes out to production. We're moving from a hands-on consulting model to a self-service model. Service teams own their performance tests, analysis, thresholds, and evidence. We provide the paved road, documentation, skills, and expert support for challenging problems and new capabilities.

About the Team The mission of our Retention Marketing team is to build lasting relationships with our audiences – consumers, dashers, and/or merchants – as soon as they engage with DoorDash by providing them with a personalized, cross-channel experience that delights them and drives them to return to DoorDash to find the products and experiences that are relevant to them. About the Role As the Retention Marketing Lead for DashPass, you will define and evolve the membership marketing vision, translating subscriber growth and retention goals into CRM strategies and leading a team responsible for delivering high-quality, data-driven campaigns across email, push, SMS, promotions, and in-app messaging. You will collaborate with all parts of the business, ensuring cohesive strategy, clear prioritization, and measurable business impact on membership growth and retention. In this role, you will sit on the Consumer Retention Marketing team with a key objective of driving incremental GOV and Paid Net Adds. You will report into the Head of Consumer Retention Marketing on our Growth Marketing team within our Marketing organization. You’re excited about this opportunity because you will… Oversee all owned channel marketing campaigns and programs across the DashPass lifecycle, ensuring a cohesive, personalized journey Lead the development of annual and quarterly Retention marketing plans, maximizing incremental gains to meet overarching audience-level business targets Manage a team of Retention Marketers, providing structure and coaching for the team to deliver against retention and engagement goals Oversee the testing roadmap for CRM campaigns including message/content strategy, target audience segmentation, and measurement plans Identify and develop means for improving personalization and relevance across the DashPass lifecycle and partner with Analytics on developing associate measurement frameworks Partner with cross-functional leaders (Analytics, Product, Integrated Ma

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Product Designer, Agent Experience at Vanta, you will define how AI agents help security and compliance teams accomplish meaningful work with greater clarity, control, and trust across Vanta and the surfaces where our customers already work. The Agent Experience team builds agent-led experiences that help security and compliance teams achieve outcomes with less manual effort. The team owns the agent harness, including agents, skills, tools, and memory, as well as the patterns that help customers understand, guide, review, correct, and trust agent-generated work. Our goal is to make AI-powered workflows useful, transparent, and dependable in a product where clarity and correctness matter. As a Senior Product Designer on this team, you will shape both the underlying agent experience and the customer-facing workflows built on top of it. You will partner with Product, Engineering, Research, Data, AI Quality, and customer-facing teams to turn ambiguous problems into thoughtful, scalable, and trustworthy experiences. The patterns you establish will influence product teams across Vanta. What you’ll do as a Senior Product Designer, Agent Experience at Vanta: Lead end-to-end design for projects across the agent harness, from problem framing and discovery through launch and iteration. Define how agents, skills, tools, and memory are composed, surfaced, and understood by customers. Design experiences that help customers delegate real security and compliance work while maintaining visibility, control, and confidence. Create patterns for reviewing, correcting, approving, interrupting, and recovering from agent-generated work. De

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? As a Senior Sales Operations Manager, you will be a strategic and operational partner to Fin’s Sales organization, helping build the systems, processes, reporting, and operating rhythms that enable our go-to-market teams to scale effectively. You’ll work at the intersection of Sales, Finance, Business Systems, Data Engineering, Marketing, and GTM leadership. You’ll own critical sales operations programs across forecasting, pipeline management, territory and quota planning, compensation, performance reporting, and process optimization. This is a high-impact role for a systems thinker and commercially minded operator who can move comfortably between detailed analysis, cross-functional program management, and executive-level recommendations. You’ll have the opportunity to improve how Fin’s sales organiz

At Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company's vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast paced company and industry from our San Francisco and New York offices. The Customer Care team is at the forefront of building intelligent AI agents that transform how Lyft delivers customer support. As AI capabilities evolve rapidly, we're moving beyond traditional automation to create AI agents that can understand complex customer needs, make intelligent decisions, and resolve issues with human-level quality. This team works cross-functionally to design, deploy, and scale AI agents that handle real customer conversations and empower our human agents with more information to solve issues. They work alongside our support ops and insights teams to create exceptional experiences when our customers need help most. Responsibilities: Build and optimize AI agents that handle customer support interactions across chat and voice channels Partner directly with engineering, data science, and ML teams to design agent capabilities and behaviors Write, test, and refine prompt logic and conversation flows for specific customer use cases Partner with support operations teams to understand workflows, pain points, and opportunities Run rapid feedback loops between customer interactions and product development to continuously improve agent performance Serve as the in-house expert on AI agent development,

Senior Security Engineer Location: London (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Lead advanced security engineering initiatives that safeguard the future of digital finance The Role As a Senior Security Engineer at Capco, you’ll lead the design and implementation of secure systems and processes across cloud and on-premise platforms. You’ll collaborate closely with engineering and client teams to embed security-by-design principles throughout the SDLC, integrate automated security tooling, and ensure resilience against evolving cyber threats. You’ll also use approved AI tools and AI-enabled workflows where appropriate to improve the speed, quality and effectiveness of security engineering, while maintaining human judgement, responsible AI guardrails and appropriate review and escalation. What You’ll Do Design and implement enterprise-wide security controls and frameworks, using approved AI and automation where appropriate to improve security outcomes Embed security controls into CI/CD pipelines (SAST, SCA, DAST, container scanning) and enable secure SDLC practices Collaborate across teams to champion secure development practices and responsible use of AI-enabled security workflows Lead vulnerability assessments, code reviews and security audits across infrastructure and applications, maintaining appropriate human review, audit trails and escalation pathways Develop and evolve security standards, engineering patterns and data protection strategies What We’re Looking For Strong hands-on experience with Palo Alto, Microsoft or similar security ecosystems Deep understanding of cloud security for AWS, Azure or GCP platforms Proven expertise in secure coding, endpoint protection, SIEM and IAM Familiarity with frameworks and standards such as ISO 27001, NIST and OWASP, alongside an understanding of responsible AI, security guardrails and human-in-the-loop controls Proficiency in Python, Bash, PowerShell or Go for security automation and to

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta continues its push into new markets, the EMEA Revenue Org is at the center of that growth — and this role is the dedicated enablement partner making that motion faster, sharper, and more scalable. As a Sr. Revenue Enablement Manager supporting our EMEA organization, you'll operate as a true strategic thought partner to Sales and Post-sales leadership, helping design and build the enablement infrastructure needed to win in complex sales environments. This is a high-autonomy role that shapes how Vanta's revenue teams learn, grow, and perform. This role will lead the execution of both global enablement initiatives and region-specific programs. You’ll work independently, build credibility with senior stakeholders, and help EMEA leaders reinforce new skills and behaviors with their teams. What you’ll do as a Senior Revenue Enablement Manager at Vanta: Partner closely with EMEA Revenue Leadership to understand business priorities, team performance, and enablement needs. Build trusted relationships with sales leadership and cross-functional partners across Revenue and the broader business. Diagnose gaps in industry, product, sales methodology, and role-specific skills across EMEA. Design and prioritize a regional enablement roadmap that connects global initiatives to the needs of EMEA teams. Support regional onboarding where needed. Create and deliver enablement programs, content, workshops, and other learning experiences that improve sales execution. Partner with EMEA leaders to reinforce enablement in the field and hold teams accountable for applying new knowledge and skills. Measure program effectiveness, gather feedback,

About Formation Bio Formation Bio is a tech and AI driven pharma company differentiated by radically more efficient drug development. Advancements in AI and drug discovery are creating more candidate drugs than the industry can progress because of the high cost and time of clinical trials. Recognizing that this development bottleneck may ultimately limit the number of new medicines that can reach patients, Formation Bio, founded in 2016 as TrialSpark Inc., has built technology platforms, processes, and capabilities to accelerate all aspects of drug development and clinical trials. Formation Bio partners, acquires, or in-licenses drugs from pharma companies, research organizations, and biotechs to develop programs past clinical proof of concept and beyond, ultimately helping to bring new medicines to patients. The company is backed by investors across pharma and tech, including a16z, Sequoia, Sanofi, Thrive Capital, John Doerr, Spark Capital, SV Angel Growth, and others. You can read more at the following links: Our Vision for AI in Pharma Our Current Drug Portfolio Our Technology & Platform At Formation Bio, our values are the driving force behind our mission to revolutionize the pharma industry. Every team and individual at the company shares these same values, and every team and individual plays a key part in our mission to bring new treatments to patients faster and more efficiently. About the Position As a Senior Data Engineer at Formation Bio, you will build the trusted data systems that support clinical operations, drug asset evaluation, business development, analytics, and machine learning through AI Enabled Employees and Agents. You will work across clinical, operational, and third-party data sources to design and operate reliable ingestion pipelines, transformations, data models, and data products. This role sits at the intersection of Product Engineering, Data Engineering, and Data Science. You will help shape how application data is model

About Formation Bio Formation Bio is a tech and AI driven pharma company differentiated by radically more efficient drug development. Advancements in AI and drug discovery are creating more candidate drugs than the industry can progress because of the high cost and time of clinical trials. Recognizing that this development bottleneck may ultimately limit the number of new medicines that can reach patients, Formation Bio, founded in 2016 as TrialSpark Inc., has built technology platforms, processes, and capabilities to accelerate all aspects of drug development and clinical trials. Formation Bio partners, acquires, or in-licenses drugs from pharma companies, research organizations, and biotechs to develop programs past clinical proof of concept and beyond, ultimately helping to bring new medicines to patients. The company is backed by investors across pharma and tech, including a16z, Sequoia, Sanofi, Thrive Capital, John Doerr, Spark Capital, SV Angel Growth, and others. You can read more at the following links: Our Vision for AI in Pharma Our Current Drug Portfolio Our Technology & Platform At Formation Bio, our values are the driving force behind our mission to revolutionize the pharma industry. Every team and individual at the company shares these same values, and every team and individual plays a key part in our mission to bring new treatments to patients faster and more efficiently. About the Position As a Senior Software Engineer at Formation Bio, you will build high-leverage software across the org. You will turn ambiguous problems into products and systems that help people, applications, AI Enabled Employees, and Agents make better decisions and move faster. This is an AI-native engineering role. You use modern AI and agentic development tools as a core part of how you explore, build, test, and operate software. You will also help create software that incorporates AI responsibly, with the interfaces, data access, evaluation, and operational c