Senior Technical Support Engineer 2 Jobs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. There is no MSSP and no tier-1 queue here. Detection & Response engineers own their detections end to end: you write them, you tune them, and your team is paged when they fire. The security team is spread across the globe with a follow-the-sun pager rotation so nobody is paged at 3am local. The adversaries are real. The business is growing fast and the threat surface is growing with it. Defining the necessary telemetry is part of the job. What You'll Do Detection engineering Build and tune detections across endpoint, identity, SaaS, and cloud , treating them as software: version-controlled, peer-reviewed, and shipped through the same CI/CD practices the rest of engineering uses. Track detection quality as measured quantities : coverage against MITRE ATT&CK, precision, time-to-detect. We don’t build-and-forget here. Response & automation Own EMEA-hours incident response: triage, contain, remediate, and write the retrospective that turns the incident into a systemic fix. Build automation that removes toil from investigations, and partner closely with the US-based team so context carries across time zones instead of getting lost at handoff. Telemetry &

Job Overview We’re excited to invite you to join the World of Warships team at Wargaming, where we’re looking for a Senior Frontend Developer. As a member of the World of Warships team, you’ll have the opportunity to collaborate with a talented and passionate group of professionals, contribute to creating engaging and seamless experiences for our players, and make a meaningful impact on the direction and success of the game. What will you do? Own and develop frontend/UI systems within the product and web ecosystem, including reusable components, UI patterns, frameworks, tools, and shared frontend solutions. Develop and maintain interactive web experiences, including event pages, web adventures, game mechanics, mini-games, widgets, portal modules, and other content-driven experiences. Translate UI/UX designs and wireframes into robust, responsive implementations that accurately reflect the intended user experience. Develop frontend solutions using React, TypeScript, Composition API, and related tooling, while maintaining and gradually improving existing vanilla JavaScript code. Work with REST APIs, and data-driven interfaces, implementing asynchronous client-server interactions and dynamic content. Implement complex animations and interactive mechanics, with a strong focus on UX, responsiveness, and frontend performance. Optimize animation-heavy and mobile-heavy interfaces, including asset loading, lazy loading, rendering, browser behavior, and overall frontend performance. Ensure reliable functionality across devices, browsers, platforms, regional versions, and language configurations. Investigate and resolve complex frontend issues, including UI behavior, rendering, input handling, browser compatibility, integrations, performance, and production stability. Refactor and improve existing and legacy codebases, maintaining high standards of production quality, maintainability, and scalability. Collaborate with UX/UI designers using Figma to verify implementations

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role You'll own and improve the operational toolkit that equips GitLab's Solutions Architects (SAs) to drive growth and deliver value for customers. As the SA team's go-to operational business partner, you'll make tools, workflows, reporting, and handoffs more effective and grounded in the SA's role throughout the customer journey. You'll report to the Director of Customer Experience (CX) Operations. This is a senior individual contributor role with no direct reports. What you’ll do Own the SA operational toolkit and business requirements for systems, workflows, processes, reporting, and documentation. Partner

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ ⭐ Mission Shape how Qonto connects to the rest of its customers' world by building the Public API strategy: a reliable, consistent API that powers integrations, partners, MCP and Qonto Embed, and turns connectivity into a growth engine for our all-in-one and upmarket ambitions. You will report to Fanny, who leads Qonto Connect, and you will own the product and governance framework that every Qonto team builds on. 👩‍💻🧑‍💻 As Product Manager, Public API, you will: Strategic ownership: Define the Public API strategy and roadmap for a product that already powers our integrations, MCP and Qonto Embed, and decide where to take it next. Meaningful, high-stakes impact: Make the API a reliable foundation for connectivity, helping Connect grow for our active customers

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Director, Tax Operations to join our team. This is a Hybrid (3 days a week, Santa Clara, CA) role, reporting to the VP of Tax in the Finance department . This is an opportunity to own and lead the quarterly and annual global income tax provision process (ASC 740), shape corporate tax compliance policies, and manage a high-performing global team of tax professionals. You will drive automation initiatives to scale our tax infrastructure alongside the rapid expansion of Zscaler’s global business operations. What you’ll do (Role Expectations) Lead ASC 740 Global Provision: Direct the end-to-end quarterly and annual global income tax provision processes and related SEC disclosures (10-K/10-Q), ensuring the highest standards of financial accuracy. Manage Compliance & Audits: Oversee the timely filing of U.S. Federal, State, and local tax returns, and act as the primary interface with tax regul

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: The Senior Accountant will play a key role in supporting and scaling Vercel’s accounting operations as the company continues to grow and mature, to operate at standards expected for a public company. Reporting to the Sr. Accounting Manager, this role will own assigned operational accounting areas and be a key contributor to the monthly and quarterly close, ensuring accurate and timely financial information to support FP&A and business decision-making. This position will have hands-on responsibility for key accounting areas, including but not limited to accruals, lease accounting, capitalized commissions, and payroll accounting. This position will also have involvement in the accounting for subsidiaries related to M&A activity. The Senior Accountant will collaborate closely with internal teams and external providers to support process improvements, automation, and consistency across the accounting function in a fast-paced, high-growth environment. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Support the monthly and quarterly close process, ensuring accuracy, completeness and timeliness of assigned areas. Prepare financial reporting packages and presentations for senior leadership, including detailed fluctuation and trend analyses.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Internal Auditor. At Twilio, we build the platform powering modern communications for millions of developers and global enterprises. Joining our Internal Audit team means stepping beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem. About the job As a Senior Internal Auditor, you will play a pivotal role in maintaining and elevating our internal control environment. You’ll step beyond traditional compliance to drive strategic impact, business resilience, and operational excellence across a fast-paced tech ecosystem. We are looking for a collaborative, forward-thinking auditor who thrives in a fast-growing environment to help elevate our global internal controls. Reporting directly to the Senior Manager of Internal Audit, you will collaborate with cross-functional teams to plan, execute, and deliver high-impact, risk-based

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Engineering Manager. About the job As a Senior Engineering Manager in Compliance Experiences, you will lead the Know Your Customer (KYC) engineering team as it builds out Twilio's new Compliance Domain. Your team owns Trust Hub, Twilio's KYC Platform and the gateway to accessing all of Twilio's communication APIs. It serves two distinct customer bases: external customers - Twilio's customers who depend on seamless regulatory compliance to provision and manage phone numbers globally, and internal customers - engineering teams across Twilio who rely on your team's compliance APIs, services, and Ops Tooling to operate efficiently. You will own the people strategy, delivery execution, and stakeholder relationships for a team processing millions of requests daily. You will be expected to champion AI-driven development practices, ensuring your engineers adopt LLMs and agentic tools to accelerate delivery, improve

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! Senior Platform Engineer - Search About the Role AlphaSense is seeking an experienced engineer to work on the search platform that powers market intelligence across billions of documents. You'll tackle the challenge of building distributed systems that handle hundreds of queries per second with millisecond latency, while establishing engineering excellence that ensures reliability for our enterprise customers. This role is perfect for a seasoned engineer who loves challenges and has a track record of building robust, high-performance systems. While search experience is valuable, we believe great engineers can master new domains – what matters most is your ability to build systems that scale and don't break. What You'll Do Scale Distributed Systems : Architect and optimize infrastructure handling billions of documents and hundreds of queries per second Le

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Senior Operations Manager will play a critical role in driving safe, efficient, and high-performing fulfilment operations at site level. ROLE OVERVIEW The Senior Operations Manager holds full ownership of site operations, leading a team of leaders to deliver functional KPIs across service, cost, and operational excellence. This senior leadership role drives team development, succession planning, resource and capacity management, and the tactical execution of departmen

This team owns what it takes for an organization to trust the AI it runs in production, from the GPU infrastructure that trains and serves models, to the agents and LLM systems built on top of it, to the cost and return those systems deliver to the business. When something fails, this team's work explains why and shows how it's affecting the outcomes customers actually care about. It's a fast-moving space with few established patterns, which gives this team real room to define what best-in-class looks like. As Senior Design Manager, you'll lead a team of four designers across these three connected product areas, going deep enough on the domain (AI training and development workflows, evaluations, GPU infrastructure, agent debugging) to raise the quality bar, sharpen the product point of view, and mentor the team already doing this work. This is a leadership role built around modern, AI-native design practice: you'll lead and grow a team that builds directly in code rather than handing off static mocks, and you should have the capability to prototype and ship yourself where it has the most impact. What You'll Do: Go deep on the domain (AI training/development workflows, evals, GPU infrastructure, agent debugging) to the point of having independent, well-informed points of view Drive end-to-end product experiences across Agent Observability, GPU Monitoring, and Agent Console, ensuring coherence across the three surfaces Prototype and ship directly in code where it has the most impact, to demonstrate direction and quality, not as a substitute for the team's own execution Lead and coach a team of four designers, raising their craft, product thinking, and fluency building with AI-native tools Conduct regular 1:1s and career conversations; foster psychological safety and a culture of continuous improvement Partner with Product and Engineering leadership to shape strategy, prioritization, and roadmap direction Set and maintain a high bar for design quality across all output

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: London, United Kingdom About the Role We are seeking a highly accomplished and strategic Sr. Named Account Executive to join our Israel's Digital Natives Sales team. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sal

WHO YOU ARE You believe the inbox is part of the brand experience, not a channel beside it. A welcome email is often a customer's first real conversation with LAKE, and a shipping confirmation can be the moment she decides she'll be back. You've spent seven to nine years in lifecycle, retention, or CRM marketing, most of it at brand-led eCommerce or DTC companies (fashion and retail especially). You're as fluent in flow architecture as you are in brand voice, and you know the two work together because the best-performing programs sound like the brand every single time. You bring a point of view backed by data, you'd rather challenge a plan before it ships than explain it after, and you've led agency partners and direct reports to a high standard. You also know the difference between a send that drives revenue and one that just drives unsubscribes (and you protect the list accordingly). WHAT YOU’LL DO Own performance across LAKE's email, SMS, and transactional channels, from the campaign calendar to triggered flows, with full accountability for channel revenue and retention KPIs Treat every send as a brand moment. You're the last check on how LAKE sounds, looks, and feels across every email, text, and transactional touchpoint, and you know when the right call is not to send at all Grow and convert our reachable audience through onsite capture, offer mechanics, and list health Turn lifecycle strategy and go-to-market priorities into a working channel plan. Map sends, audiences, and dependencies, then come back with collisions flagged and a recommendation Run the operational backbone: orchestration and cadence, suppression and governance, platform health, and data integrity across Klaviyo, SMS, and reporting tools Lead reporting and testing. Deliver weekly and monthly performance reads, and a testing roadmap that shapes strategy Write campaign and flow briefs and give first-pass creative review, keeping messaging, voice, and segmentation

About Us InStride Health’s mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation’s most trusted provider of pediatric anxiety and OCD care. Team InStride Health: Our Core Values Give Heart : We lead with heart, treating patients and their families the way we want our loved ones to be treated. Work Smart : We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation. Have Humility : We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset. Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters. About the Role We are looking for a Senior Manager, RCM Optimization & Strategy to find and fix the root causes of denials, front-end rejections, and revenue leakage across InStride’s Revenue Cycle Management (RCM) operations. Reporting directly to the Senior Director of RCM, this high impact senior individual contributor role serves as the strategic bridge between core RCM workflows (billing, cash posting, AR, and patient collections), Payor Operations, and the analytics and technology that power them. You will own billing system setup and payor billing logic, lead root-cause analysis on denials and underpayments, and build the KPI framework the RCM team uses to measure performance. This is an indivi

1KOMMA5° At 1KOMMA5° , we pursue a clear vision: Living on wind and sunlight forever for free . To make this a reality, we are building the energy system of the future with Heartbeat AI. Want to be part of it? We bring together regional craftsmanship and scalable software: We don't think of solar, batteries, heat pumps, and e-mobility as isolated components, but control them as an intelligent, integrated overall system in our virtual power plant. Directly connected to the electricity market – in real time, fully automated. This way, energy is used when it is available from renewables and particularly cost-effective. By 2030, our goal is to transition 1.5 million households to renewable energies. Over 3,000 people are working towards this every day, at more than 80 locations worldwide, from Finland to Australia. Want to take responsibility and build solutions that truly matter? Apply now and help us shape the energy world of tomorrow. Learn more about our Product & Tech team! Deine Position We are looking for a Senior Product Manager (m/f/d) to build the subscription platform and the customer experience behind our recurring revenue. You own the journey from the first booking step to contract and activation, including everything customers see and use when they sign up, for subscriptions such as Heartbeat AI with Dynamic Pulse, service contracts for PV systems and batteries, and maintenance contracts for heat pumps. Your goal is to launch new products in new markets fast: a platform where offerings, prices and promotions are set up in minutes, and where every step from booking to activation converts. As a Senior Product Manager you will set the product strategy and roadmap for booking and subscriptions, and be accountable for growing recurring revenue improve conversion along the customer journey through discovery, customer insight and A/B tests make it fast and easy to launch new subscriptions, prices and promotions, in new markets shape the foundation of our subscrip