Senior Technical Support Engineer 2 Jobs

About the Team New Verticals is an exciting team at DoorDash that is building and scaling new ways to delight our customers beyond restaurant deliveries (e.g., Grocery, Convenience, Alcohol, Retail). Our Central Ops team has three major mandates: to effectively onboard merchants, fulfill every order with speed & accuracy and improve our logistics network. We are able to do this by identifying efficiencies, building product tooling and launching operational processes at scale. You will own metrics, pull operational & product levers and drive impactful results across our Grocery, Convenience, Alcohol and Retail businesses. About the Role We are looking to build out our team with a Senior Associate who will focus on a variety of strategic and operational initiatives on the New Verticals Central Ops pod. You will lead the scoping, go-to-market, and iteration of cutting-edge product features to help DoorDash improve order quality and selection across our Convenience, Grocery, Alcohol, and Retail businesses. You work will include attracting more Dashers into shopping, building the tools & technology they use in-store, and ensuring the right supply is available in the right place at the right time. Your work will be highly visible, and involves partnering with the Machine Learning, Engineering, Product, and Data Science teams. You will sit in the Central Ops group within our New Verticals Strategy & Operations organization and report into a Manager. This is an individual contributor position. You’re excited about this opportunity because you will… Analyze : You love working with data and using data to drive business decision-making. You love talking to customers, unpacking their feedback, coming up with improvement opportunities and are familiar with SQL. Strategize : You will own and deliver on improving key metrics. You will create quarterly and annual plans that push our business forward and are aligned with our product capabilities. You will

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive About the job Reporting to the Senior Manager, Strategic Account Rest of Asia, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on India enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: Manage and expand some of our most important customer accoun

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Product Okta's Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security so customers can focus on innovation. The Team The Enterprise Management team provides enterprise-ready, centralized governance of the Auth0 resources our customers build on tenants, teams, and dashboard users under a single pane of glass. As customer environments grow in scale and complexity, we ensure secure, autonomous, and frictionless access through tenant-level transparency and access controls that meet or exceed their security policies. We own the full lifecycle of tenants and teams, the management dashboards, and the public APIs that enable enterprise customers to programmatically gove

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. About the Role As a Senior Security Engineer, Detection and Response you will develop, scale, and evolve Aircall's threat detection and response capabilities. You will take ownership of building detections from scratch, leading investigations, and driving the maturity of our detection program. This is an owner-operator role. You will not be solely responding to alerts or consuming a detection platform that someone else runs, you will build and run it: the ingestion pipelines, the Terraform that defines

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Austin, TX (US), London (UK) Cloudflare’s Infrastructure Team builds and runs the systems and software that support our solutions that handle trillions of requests per month. We ensure that all of the new and existing features and functionality that Cloudflare offers can be managed at scale and meet the needs of our massively growing, global customer base. About the role As a Senior Software Engineer in the Deploy@Scale team, you will provide

About us At Design Bridge and Partners, part of WPP, we design brands with the power to move. Pulling people towards them with an irresistible force that compels and connects. With 900 creative minds across 17 studios worldwide, diverse in expertise, experience, backgrounds and beliefs, we are united in our ambition to achieve real impact for our clients’ brands benefiting their business, people and the planet. With expertise across brand strategy, brand design, brand engagement and brand effectiveness our clients across the world include NASA Artemis, Unilever, Coca-Cola, Diageo, Mastercard, Intel, HSBC, Tencent, Twitch, Heineken, Reckitt and the BBC. About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. About the role We’re looking for a Senior Designer to join our Amsterdam studio, someone with sharp creative instincts, a strong point of view and the craft to turn ambitious brand ideas into meaningful consumer experiences. You’ll work across a diverse portfolio of global CPG/FMCG brands spanning sectors such as drinks and alcohol, food and confectionery, coffee, home and personal care, beauty and wellbeing and other everyday consumer categories. Depending on your experience and the needs of the studio, you’ll be resourced to the projects where your expertise can make the greatest impact. This is a hands-on role, taking ideas from initial exploration through to final delivery. You’ll help shape distinctive brand worlds across identity, packaging, campaigns, retail, digital, experiential and beyond, thinking holisticall

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Atlanta, GA, Austin, TX, Champaign, IL, New York, NY, San Francisco, CA, Seattle, WA, Washington, DC About the Department Cloudflare's Engineering Team builds and runs the software that helps power millions of Internet properties. Product development covers both new features and functionality as well as scaling our existing software to meet the challenges of a massively growing customer base. The Content Delivery group helps make th

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Summary Overview: Goal: Drive business growth by identifying, developing, and closing new business opportunities across multiple sectors in the UK market. Key Responsibilities: Manage the entire sales cycle from lead generation to closing, maintain a strong sales pipeline, and mentor junior team members. You'll also attend networking events and collaborate with internal teams to provide the best solutions for clients. Location: London, with a hybrid work setup (3 days in the office, 2 days remote). As a Senior Account Executive, you will be responsible for developing new business across multiple sectors. You'll work to understand client needs and provide a tailored Trustpilot solution for them. Your goal will be to develop and close new business while providing excellent client service. You will have experience selling a solution and demonstrate a strong track record of success in previous sales roles. We are looking for a creative sales professional with a passion for driving results. What you'll be doing: Generate new business opportunities with prospective clients by targeting all verticals in the UK market Manage the full sales cycle, from lead generation and product demos to pricing, negotiation, and closing. Work with our sales development team to close a high percentage of new leads Build and manage a robust pipeline of relevant opportunities to meet and exceed sales targets Build and maintain an in-depth understanding of our product by working closely with our in-house training team, pre-sales, management and your peers Mentor and support junior Account Executives Liaise with Customer Success to ensure a smooth and professional handover h

JOIN OUR TEAM As a (Senior) International B2B Account Manager , you will be responsible for developing our B2B sales strategy and driving growth in international markets. Your primary focus will be to acquire new clients through targeted sales initiatives. You will work closely with stakeholders across the organisation and contribute to building this exciting and fast-growing business area. This position is permanent and based in Germany (Munich or remote). WHAT YOU'LL DO Build and grow our B2B customer segment by establishing strong relationships with architects, interior designers, and project developers, and by positioning our products as a preferred choice in their client and project work Develop and grow existing accounts to reach our sales targets for the respective region Lead the full sales cycle independently, from prospecting and pitching to project close, using data and AI-supported tools to identify opportunities and optimise pipeline management Support the development of large-scale B2B projects and help establish internal processes to scale the architecture and design business Develop and implement retention and upselling initiatives for your region, while continuously monitoring and improving customer satisfaction Collaborate with senior leadership on key presentations and represent the company at professional events, conferences, and trade fairs YOU COME WITH 3+ years of working experience with a strong track record in business development and account management in the B2B furniture, home and living, or design industry Experience working in a fast-paced environment, handling multiple priorities with precision and speed The ability to structure and manage complex, cross-functional projects involving multiple stakeholders at various levels An established network within the European design community An entrepreneurial mindset and hands-on mentality to grow revenue while ensuring high customer satisfaction Excellent verbal and written communication skill

Location - Hybrid This is a hybrid role based out of our San Francisco, Corporate Headquarter office, 3 days in the office, 2 days work from home. About Us Sauce Labs is the world’s largest full-lifecycle, test automation platform, and the company behind Selenium. Trusted by 80% of the world’s top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. With a proprietary dataset of 8.7 billion test runs, Sauce Labs empowers the Fortune 2000 to bridge the gap between AI-driven code generation and enterprise-grade software quality. Learn more at http://saucelabs.com . Release Assurance at the Speed of AI | Meet the new Sauce Labs The Role The Senior GTM Strategy & Planning Analyst will play a key role in supporting go-to-market (GTM) strategy through sales forecasting, churn forecasting, revenue analytics, and capacity planning across the GTM teams. This role will partner closely with Sales, Marketing, Customer Success, and Finance to align GTM initiatives with company growth objectives and contribute to executive-level insights for board presentations. Responsibilities GTM Board Materials: Support preparation of sales forecasting, churn forecasting, and revenue insight materials for executive and board review, ensuring data accuracy and alignment with company strategy. Executive Reporting: Help develop executive-level reporting materials, including presentations that translate complex data into clear, actionable insights. Forecasting: Build and maintain sales forecasting models in partnership with Sales Leadership, modeling pipeline generation, deal velocity, close rates, and other key metrics. Build predictive models to forecast customer churn, leveraging historical data and customer behavior insights to inform retention and renewal strategies. GTM Capacity Planning: Build and maintain capacity models to help ensure GTM t

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive About the job Reporting to the Senior Strategic Account Executive, SEA, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on South East Asia or South Asia enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: Manage and expand some of our most importan

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Partner Merchant Interfaces - Integration team within Decisions Foundations is growing and we are looking for a Software Engineer. You will be part of a fast paced team which is responsible for the APIs that Partners and Merchants use to integrate with Affirm, and also power some of our top partners like Amazon and Stripe. What You'll Do · With the support of your team, you will work on tasks that contribute to the team's projects and goals. · You will work collaboratively and proactively with your team and stakeholders, bringing them along for your work and helping to create visibility and dialog regarding the risks and trade-offs related to your work. · You will strike the right balance of speed and quality in your work, ensuring that we hit our business goals while protecting our systems from downtime. · You will contribute to a sense of community on your team by engaging in growth and development activities. What We Look For · You have previous work or internship experience designing, developing and launching backend systems at scale and are experienced using one of Python or Kotlin. · You are familiar with the building blocks of distributed systems, and the technologies like AWS, MySQL and Kubernetes. · You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. · You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. · Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. · You have strong verbal and written communication skills that support effect

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Partner Merchant Interfaces - Integration team within Decisions Foundations is growing and we are looking for a Software Engineer. You will be part of a fast paced team which is responsible for the APIs that Partners and Merchants use to integrate with Affirm, and also power some of our top partners like Amazon and Stripe. What You'll Do · With the support of your team, you will work on tasks that contribute to the team's projects and goals. · You will work collaboratively and proactively with your team and stakeholders, bringing them along for your work and helping to create visibility and dialog regarding the risks and trade-offs related to your work. · You will strike the right balance of speed and quality in your work, ensuring that we hit our business goals while protecting our systems from downtime. · You will contribute to a sense of community on your team by engaging in growth and development activities. What We Look For · You have previous work or internship experience designing, developing and launching backend systems at scale and are experienced using one of Python or Kotlin. · You are familiar with the building blocks of distributed systems, and the technologies like AWS, MySQL and Kubernetes. · You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. · You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. · Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. · You have strong verbal and written communication skills that support effect

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Backend Engineer with the Database Excellence group , you'll build and evolve the data frameworks and tooling that keep GitLab's application datastores scalable, healthy, and safe across both GitLab.com and thousands of self-managed instances. A primary focus for this role is building proactive data growth controls for GitLab.com, including retention and lifecycle management frameworks, enforcement of retention policies at schema-change time, and tooling that keeps database growth sustainable as AI-driven development accelerates how quickly data accumulates. You'll help teams across GitLab rea

About the Role We are building a new class of clinical-grade AI agents powered by a foundational model that unifies 3D volumetric medical data and textual reasoning . These agents will assist with radiology workflows, treatment planning, case summarization, longitudinal patient analysis, and human-in-the-loop clinical decision support. In this role, you will design the agent layer that transforms a powerful multimodal foundation model into a safe, reliable, adaptive medical assistant capable of analyzing 3D scans, retrieving past cases, explaining findings, and coordinating multi-step reasoning chains. This position is ideal for researchers from multimodal/VLM/CLIP ecosystems who want to move up the stack into autonomous medical reasoning , multimodal alignment, and real-world clinical impact. What You Will Work On Architect LLM-driven medical agents capable of: Reading & interpreting 3D medical volumes (MRI, CT, PET). Answering radiology questions, generating report drafts, and performing differential reasoning. Retrieving similar prior cases using contrastive embeddings. Synthesizing multi-instance evidence across scans, labs, and notes. Executing multi-step “clinical workflows”—image → analysis → summary → recommendation. Integrate clinical agents with the 3D foundation model’s representations, enabling structured medical reasoningand contextual memory across longitudinal data. Develop evaluation frameworks for trustworthiness, interpretability, calibration, and clinical safety. Collaborate with clinicians and scientists to co-design tasks, datasets, and validation protocols. Benchmark models against open and proprietary datasets: MIMIC, CheXpert, MosMed, LiTS, BraTS, and India-specific clinical corpora. Publish findings at top-tier venues (MICCAI, NeurIPS, AAAI, EMNLP). Work with regulatory and product teams to translate research into medically viable systems. Why This Role Appeals to CLIP / VLM / Chitrarth / Patram Authors A rare opportunity to work at the