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Senior Technical Support Engineer 2 Jobs

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1mo ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Senior Engineer, MCT Operations Quality at Micron Technology, Inc., you will lead and collaborate closely with Global Assembly & Test (AT) sites, Global Quality, and various cross-functional stakeholders to drive on Manual Touchpoint Reduction. You will champion a Quality-First mindset by driving manufacturing solutions and end-to-end redesign initiatives to eliminate manual steps upfront that reduce operational error, prevent customer events and enhance product quality across Global AT network. Job Responsibilities: Lead global initiatives and collaborate with AT sites and Global Quality to identify and eliminate high-risk manual touchpoints across Assembly, Test/Post E, Module/SSD, HBM/PWF areas. Conduct onsite validation of the manual touchpoints at the source, identify quality risks, and propose improvements to eliminate the touchpoints. Collaborate with subject matter experts and drive the development and deployment of scalable solutions through physical automation/robotics, system automation, and Predictive Quality & Generative AI-enabled solutions. Collaborate with subject matter experts on end-to-end redesign initiatives to eliminate manual touchpoints upfront. Lead as the central team program governance to drive strategy, alignment, and execution consistency across all AT sites. Drive the rapid replication and scaling of proven solutions across AT sites through structured deployment frameworks

pythonsqlartificial intelligence
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Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: We are trusted by over 500 million active users every month across 190+ countries We identify over 15 billion calls daily, helping users avoid spam and scams We are powered by a team of 400+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. We at Truecaller for Business focus on providing value to large enterprise businesses, by improving how they communicate with their customers. They leverage the power of the Truecaller platform to grow business for enterprise customers. This ranges from controlling their appearance on Truecaller as a verified business to increasing call efficiency and message response rates by enabling trusted and contextually relevant communication with their customers. This is an exciting role for anyone looking to build a world-class career in Customer Success function focusing on enterprise / legacy businesses. The role involves working with multiple stakeholders and teams internally/externally. As a Senior Customer Success Manager , you will play a key role in building a scalable and velocity driven world class customer success function in the Enterprise Solutions Business Unit at Truecaller. What you'll do: Responsible for building and nurturing relations with customers, key personnel within customer companies post sales cycle. Help customers on-board seamlessly on Truecaller's enterprise product with complete process compliance. Develops and maintains customer relationsh

salesforcerecruitmentCRM
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Nuro
📍 Mountain View• Full-time• From $160.4K/yr
1mo ago

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Work Lead system-level requirements definition, architecture design, integration strategy, and validation in one of the platform areas — autonomy sensors, AV compute, motion control, pose/localization, or end-to-end latency. Characterize and quantify system performance for that area: define nominal targets, minimum performance, and acceptance criteria across all ODDs, and defend those numbers with data rather than convention. Recommend operating constraints for current and future ODDs on different vehicle platforms — for example trajectory constraints for a given virtual driver, or sensor performance envelopes. Define and quantify test coverage for your area, including the realism and relevance of proposed tests across simulation, SIL/HIL, closed course, and on-road. Partner with software teams to define interfaces, performance metrics, failure modes, and validation strategies; validate platform modules against ground truth whe

pythonaic++
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WRITER
📍 San Francisco• Full-time• Remote
1mo ago

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We’re looking for a Senior commercial counsel who thrives on deal-making and loves turning legal complexity into business clarity. In this role, you’ll be the trusted legal partner to our sales and procurement functions, reporting to our Head of Commercial Legal. You’ll be drafting and negotiating SaaS agreements that power our growth and keep our partnerships strong. If you’re energized by fast-paced negotiations with large enterprise companies, curious about cutting-edge technology, and excited to join a small-but-mighty team that values creativity and collaboration (all with a sense of humor and low ego) then, this may be the role for you. Come help us redefine what it means to be an in-house legal team - and have fun doing it. 🦸🏻‍♀️ What you’ll do Review and negotiate inbound and outbound commercial contracts, including inbound and outbound SaaS licensing agreements, strategic partnership agreements, data processing agreements and other important contracts with ou

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Reddit
📍 San Francisco• $190.8K – $267.1K/yr
1mo ago

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Ads organization powers Reddit's advertising platform, enabling advertisers to reach highly engaged communities while helping Reddit grow its business. The reliability of our Ads systems directly impacts advertiser success, revenue generation, and user experience. The Ads Reliability team partners closely with Ads Engineering to improve reliability, scalability, operational excellence, and developer productivity across Reddit’s advertising ecosystem. We help build and operate highly available services that drive revenue and maintain advertiser trust. We’re looking for a Senior Site Reliability Engineer to build, operate, and scale the critical systems behind Reddit Ads. What you’ll do: Partner with Ads Engineering teams to improve reliability, scalability, and operational excellence of ad-serving, auction, targeting, measurement, and billing systems. Design, build, and maintain infrastructure, tooling, and automation that improve service reliability and engineering productivity. Improve observability through monitoring, alerting, tracing, logging, and dashboards. Participate in on-call rotations and lead incident response efforts for critical production systems. Run root cause analysis and drive corrective actions following incidents. Collaborate with software engineers throughout the service lifecycle, from design reviews through production operations. Drive adoption of SRE best practices including SLIs, SLOs, error budgets, capacity planning, and operational readiness reviews. Reduce operational toil through autom

artificial intelligenceai
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OpenAI
📍 San Francisco• Full-time• Remote
1mo ago

About the Team OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation. About the Role As a member of our AI Product Counsel team, you will lead legal compliance initiatives for global online safety, platform, and AI regulations, including the UK Online Safety Act, EU Digital Services Act, EU AI Act, and similar emerging frameworks. You will partner closely with Product, Policy, Safety, Engineering, Security, Operations, and other teams to translate complex regulatory requirements into scalable, practical compliance solutions. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Serve as the primary legal expert on the Online Safety Act, Digital Services Act, EU AI Act, and related global AI, platform, and online safety regulations. Lead the design and implementation of scalable compliance programs, governance frameworks, controls, and operating processes. Partner with Product, Engineering, Safety, Policy, Operations, and Security teams to translate regulatory obligations into practical product and operational requirements. Monitor emerging regulations and enforcement trends, anticipate their impact, and help shape OpenAI’s compliance strategy. Develop repeatable processes, playbooks, escalation paths, and decision frameworks that enable teams to move quickly while managing risk responsibly. Support engagement with regulators, external counsel, industry groups, and other stakeholders as needed. You’ll thrive in this role if you: Have 10+ years of experience with a mix of in-house or technology-focused law firm roles. Have

REMOTEawsgitrest
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Okta
📍 Bellevue• Full-time• $117K – $160K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About our team The Brand & Creative team at Okta is a growing group within Marketing, composed of creatives, strategists, producers and marketing managers alike. Our team’s focus is to lead the brand, tell powerful stories and inspire creative excellence. As a partner to cross-functional teams across all of Okta, we tie our goals to our most important company initiatives, driving towards shared KPIs, strategies and processes to unify and push the brand and business forward. About this role The Brand & Creative team is looking for a passionate Senior Digital Designer to join our growing internal agency to help bring our brand and marketing to life on our websites. Reporting into the Creative Director, Digital, you will be challenged to deliver design solutions against key marketing briefs. You will help to tell the Okta story through a variety of channels and mediums, always advocating for the brand and taking pride in beautiful, inspiring and consistent work. This role will be instrumental in collaborating with Creative Leads to craft innovative and smart solutions that meet the brief requirements while pushing the brand. The right person for this role will be passionate for visual design and highly motivated to bring thoughtful ideas to the table. What you will do Work closely with the Creative Lead and teams on conceptual development, design and execution for digital experiences on okta.com Clear understanding of project briefs a

machine learningartificial intelligenceai
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Instacart
📍 Canada• Remote• C$229K – C$241.5K/yr
1mo ago

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Fulfillment Services team at Instacart is at the heart of building the picking technology platform that powers the fulfillment needs of the world's largest retailers and millions of customers. Our work directly shapes how shoppers experience their day-to-day work and how customers receive the quality orders they expect — and we're just getting started. We are looking for a Senior Engineering Manager to lead the Core Picking engineering team. As a Senior Engineering Manager for the Core Picking team at Instacart, you will lead the engineering team responsible for our core shopper picking experiences, supporting our mission to build the picking technology platform required to meet the fulfillment needs of the world's largest retailers and millions of customers. You will provide leadership in driving the stability, scalability, and extensibility of engine

REMOTEkotlinswiftrecruitment
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SOBRE A CAPCO A Capco é uma consultoria global de tecnologia e negócios, focada no setor de serviços financeiros e energia, somos apaixonados por ajudar nossos clientes, temos 40 escritórios nas Américas, Europa e Ásia-Pacífico! Se criatividade e inovação são sua paixão, a Capco é ideal para você. Vamos te apoiar e ajudar a acelerar sua carreira! Estamos buscando um(a) talentoso(a) e ambicioso(a) Engenheiro(a) de Software Python Sênior Full Stack, com sólida experiência — de pelo menos cinco anos — em frameworks web Python, como Django, Flask ou FastAPI, e no desenvolvimento de interfaces com Angular. O(A) profissional deverá possuir uma base sólida em Ciência da Computação, incluindo estruturas de dados, algoritmos, bancos de dados SQL e NoSQL, sistemas distribuídos e protocolos de comunicação. Buscamos alguém com facilidade para começar rapidamente, adaptar-se a novos ambientes e sistemas e demonstrar forte capacidade de raciocínio e resolução de problemas. O(A) candidato(a) deverá trabalhar em estreita colaboração com o Product Owner, arquitetos, analistas de negócios, Tech Leads e outros desenvolvedores, propondo soluções eficientes e elegantes. Conhecimentos em Inteligência Artificial, incluindo o uso de ferramentas como GitHub Copilot, RAG e agentes de IA para aumentar a produtividade, serão considerados um grande diferencial. Você terá a oportunidade de desenvolver sistemas avançados utilizando tecnologias de ponta e adquirir uma experiência valiosa com plataformas digitais de marketing do setor financeiro. Responsabilidades Como Engenheiro(a) de Software Full Stack, com especialização em tecnologias web, você será responsável por: Colaborar com equipes multidisciplinares no projeto, desenvolvimento e manutenção de soluções de software de alta qualidade. Escrever código Python limpo, eficiente, testável e de fácil manutenção, utilizando o framework Django. Desenvolver e aprimorar o front-end utilizando Angular, considerando uma futu

pythonreactangular
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Point72
📍 Stamford• $180K – $200K/yr
1mo ago

A Career with Point72's Surveillance Team Point72’s Surveillance team sets the industry standard for intelligence driven surveillance by proactively identifying, monitoring, and assessing various sources of compliance risk using proprietary tools and specialized tradecraft. We support senior management by providing strategic assessments, actionable recommendations, and real-time escalations. At Point72, members of the Surveillance team conduct integrated trade and communication surveillance and collaborate to turn information into intelligence for our internal customers. The team also monitors employee activity for evidence of violations of applicable federal securities laws, internal compliance policies and procedures, and relevant rules and regulations enforced by the SEC, FINRA, and other organizations. WHAT YOU'LL DO Conduct routine trade surveillance and investigations. Conduct routine communication surveillance for potential violations of relevant securities laws, rules, regulations, and Firm policies, and escalate suspicious or non-compliant events. Craft intelligence questions, and appropriately scope research to produce sophisticated and well-written analysis that provides insight and risk analysis, not simply information. Use tools and methodologies such as structured analytic techniques to improve analysis, check assumptions, and identify signposts or indicators of change. Work with managers to respond to information requests from financial regulators and ad-hoc taskings from members of the senior management team. Serve as a subject matter expert in your assigned coverage and stay abreast of relevant regulations, industry best practices, and internal policies. Leverage resources, technology, and information to minimize risk and protect the firm. WHAT'S REQUIRED We hire candidates with a wide range of academic and professional backgrounds; many have prior experience working in the US Intelligence Community, but some come from the private sector or joi

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Flexport
📍 U S Remote• Remote• $130K – $172K/yr
1mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport IT is looking for a Senior Systems Engineer (Identity & Access) . In this role, you will design, implement, and administer our Identity and Access Management (IAM) solutions to ensure secure, efficient user lifecycle management. While you are our resident Okta expert, you are also a high-level IT generalist. You will oversee our broader SaaS ecosystem (Google Workspace, Slack, Jira) and endpoint management infrastructure (Jamf, Intune). Your expertise will drive automation, protect sensitive data, mitigate security risks, and maintain compliance in a heavily regulated industry. You will continually strive towards automation of toil. If you are still manually doing the same operational tasks 18 months from now, something has gone wrong. Flexport’s book of business is growing fast, but the promise of technology is that we can grow our business faster than our headcount. The automation you build will be a key factor in that effort. You Will IAM Architecture: Design, implement, and maintain the end-to-end lifecycle of Identity and Access Management platforms. Okta & Directory Trust: Administer Okta, directory services, Multi-Fact

REMOTEpythonsupply chain
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Flexport
📍 U.S. Remote• Full-time• Remote• $138.2K – $252K/yr
1mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. What you'll do There is no MSSP and no tier-1 queue here. Detection & Response engineers own their detections end to end: you write them, you tune them, and your team is paged when they fire. The security team is spread across the globe with a follow-the-sun pager rotation so nobody is paged at 3am local. The adversaries are real. The business is growing fast and the threat surface is growing with it. Defining the necessary telemetry is part of the job. Detection engineering Build and tune detections across endpoint, identity, SaaS, and cloud , treating them as software: version-controlled, peer-reviewed, and shipped through the same CI/CD practices the rest of engineering uses. Track detection quality as measured quantities : coverage against MITRE ATT&CK, precision, time-to-detect. We don’t build-and-forget here. Response & automation Own incident response: triage, contain, remediate, and write the retrospective that turns the incident into a systemic fix. Build automation that removes toil from investigations, and partner closely with the US-based team so context carries across time zones instead of getting lost at handoff. Telemetry & partnershi

REMOTEpythonkubernetesai
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OpenAI
📍 San Francisco• Full-time• Remote• $189K – $280K/yr
1mo ago

About the Team OpenAI’s User Operations team ensures that our customers’ experience is nothing short of exceptional. We resolve complex issues, provide guidance, and support customers in maximizing value with our products. Within User Operations, Ads Safety Operations helps OpenAI grow advertising in a way that is safe, trusted, and sustainable for advertisers, users and the business. The Ads Safety Support team sits within Ads Safety Operations and owns the advertiser-facing support journey: helping advertisers navigate ads products, policies, reviews, and enforcement decisions while turning frontline insights into better guidance, tooling, and product experiences. About the Role We’re looking for a Senior Advertiser Support Specialist to help build and scale advertiser support within Ads Safety Operations. You’ll work directly with advertisers through support tickets, escalations, owning high-impact questions related to ads policies, review outcomes, product behavior, and operational processes. Many cases will be novel or ambiguous, and you’ll be expected to investigate carefully, communicate clearly, and drive them to resolution in a fast-moving product environment. As OpenAI’s advertising ecosystem grows, your work will help advertisers operate successfully at scale while serving as a critical bridge between frontline support and the teams responsible for product quality, policy integrity, and platform safety. Beyond resolving individual cases, you’ll help define what world-class support looks like in an AI-native environment. You’ll turn support interactions into operational intelligence, identifying recurring friction, gaps in guidance, and emerging issues to improve support at scale, and protect the quality and safety of OpenAI’s ad ecosystem. You’ll partner closely with Engineering, Product, Policy, Legal and Go To Market partners to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technol

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