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Senior Technical Support Engineer Jobs

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Explore current senior technical support engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. This role is part of Micron’s Technical Leadership Program (TLP) —a career path for individuals who advance Micron and the industry through technical excellence, innovation, influence, and mentorship . TLP members are expected to set technical direction, lead through influence, and develop the next generation of technical leaders. Key Responsibilities: Define and lead pathfinding photolithography projects for future technology nodes and novel memory architectures. Establish long‑term photolithography technology vision and roadmaps, aligned with device scaling, yield, cost, and manufacturability goals. Drive early development and de‑risking of disruptive lithography solutions, including materials, processes, equipment, and patterning schemes. Serve as a recognized technical authority, influencing technology decisions across R&D, integration, and manufacturing organizations. Lead cross‑functional and cross‑site initiatives, ensuring alignment and execution of high‑impact technology programs. Partner with suppliers to co‑innovate next‑generation tools, materials, and metrology capabilities. Oversee advanced process development including imaging, overlay, OPC, process window optimization, and advanced process con

artificial intelligenceairecruitment
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GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role We're looking for an experienced Sr Manager, Technical Program Management to lead a team of TPMs in our Engineering org. Our R&D PMO is a new team within GitLab Engineering, so this is a great opportunity to help build out a new function and define the future of Program Management at GitLab. This individual will be responsible for leading a team of TPMs of varying levels, all working on different areas of the Product. The Sr. Manager, Technical Program Management will work closely with Product and Engineering leadership to ensure that TPMs are assigned to high priority programs and that they are succe

REMOTEairecruitment
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About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. About the Role SharkNinja is looking for a self motivated Senior Manager, Technical Project Management (ITPM) to join the Engineering Team on a 12 month Fixed Term Contract (FTC). The Senior Manager, ITPM is the glue across the team, aligning project direction and decision points with senior stakeholders from all business disciplines, and acts as a strategic partner to Design and Engineering leadership, with joint accountability for delivering NPD product(s) to market. This role also carries leadership responsibility for shaping process, mentoring project managers, and representing the project portfolio to executive leadership. The Senior Manager, ITPM owns the WHAT being delivered. Design and Engineering leadership own the HOW it is delivered. Together, they are jointly accountable for: Delivering 5 star products to market (best in class product) Ensuring global teams are

aiExcelproject management
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1mo ago

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with

aiaccountingfinance
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As part of the Customer Engineering Technical Leadership (CETL) function within HIG PSE, the Technical Leader will serve as a key technical interface between external customers and internal engineering teams. In conjunction with CIL (Customer Integration Lead), this role requires deep technical engagement to understand customer application requirements and align them with internal HBM design, product engineering, and manufacturing processes (Front-End and Back-End). The position emphasizes technical problem-solving, multi-functional teamwork, and driving integration success for advanced HBM products. Develops and deploys AI systems that help automate processes and tackle technical challenges. Responsibilities: Develop a strong understanding of customer system architecture, application requirements, and integration challenges. Translate customer technical needs into actionable requirements for internal design, product engineering, and manufacturing teams. Provide technical mentorship on HBM architecture, signal integrity, thermal solutions, and packaging strategies. Develops and deploys AI (artificial intelligence) systems that help automate processes and tackle technical challenges Work closely with internal teams across front-end/back-end process engineering, product development, and manufacturing to ensure seamless integration. Support design reviews, failure analysis, and yield improvement initiatives tied to customer requirements. </ul

artificial intelligenceairecruitment
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Twilio
📍 United States• Full-time• Remote• From $188.2K/yr
1mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Principal, Technical Program Manager for Regulatory Compliance in Engineering. About the job As an established subject matter expert in regulatory compliance for Software as a Service companies, you will build bridges between Legal, Compliance, Product, and Engineering teams and translate regulatory requirements into technical requirements and implementation plans. You will define the operating models for R&D to maintain existing requirements and drive creation of roadmaps and frameworks for evaluation and adoption of new compliance requirements. As the primary technology partner for teams outside product & engineering, you will solve critical compliance problems, implement robust management systems, and navigate seamlessly between big-picture planning and hands-on delivery to ensure key initiatives move forward in a dynamic environment. By blending regulatory expertise with execution excellence, you

REMOTErestaigo
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Ramp
📍 New York• Full-time• Remote• $235K – $358K/yr
1mo ago

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Technical Consulting is Ramp's post-sales technical delivery team. When a finance org needs Ramp to work the way their business actually runs, this is the team that takes customers through that transformation, from complex accounting issues to integration errors to everything in between. The Senior Manager, Technical Consulting, Strategic leads the team responsible for Ramp's largest and most strategic accounts . You'll own post-sales technical implementation for this segment end to end — from technical discovery and solution design through go-live, adoption, and expansion — working shoulder-to-shoulder with our Customer Activation team , with whom you'll co-own activation milestones and time-to-value . Strategic customers arrive with multi-entity structures, legacy ERPs, in-flight finance transformations, procurement and treasury requirements, and executive sponsors who expect a named technical leader in the room. Your team is the last line of technical escalation for these accounts — there is no tier above you. This role suits an ex

REMOTEaccountingfinanceprocurement
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Integration meets Innovation At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. The Senior Manager, Technical Delivery is a senior leadership position within Celigo's Professional Services organization, responsible for managing and developing a team of highly skilled Solution Architects and Developers. This role bridges technical depth with people leadership, ensuring that client-facing delivery teams operate with excellence, consistency, and innovation. The ideal candidate is an AI-savvy integration specialist with a deep understanding of iPaaS platforms, enterprise system integration, and modern automation paradigms—who can also inspire, coach, and scale a high-performing technical team. The Senior Manager, Technical Delivery serves as both a strategic leader and a technical authority, partnering with Professional Services leadership, Sales, and Product teams to align delivery capabilities with business goals. This individual is expected to champion the adoption of Celigo's agentic services, AI-enabled integration patterns, and iPaaS capabilities across the team and with clients. What would you do if hired? People Leadership & Team Development Directly manage, mentor, and develop a team of Solution Architects and Sr. Developers across the full delivery lifecycle Conduct regular 1:1s, performance reviews, career development planning, and skills assessments for all direct reports Foster a culture of continuous learning, innovation, and technical excellence within the team Identify skill gaps and create targeted development plans, training programs, and certification paths for team members Recruit, onboard, and retain top integration t

javascriptnode.jsai
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OpenAI
📍 San Francisco• Full-time• $216K – $240K/yr
4mo ago

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Technical Accounting team plays a crucial role in helping OpenAI navigate complex, judgmental, and rapidly evolving accounting matters with rigor and clarity. We aim to bring both technical excellence and strong business partnership to some of the most novel accounting questions in the industry. About the Role As Senior Manager, Technical Accounting, Compute Infrastructure, you will lead the evaluation, documentation, and operationalization of complex accounting matters related to OpenAI's compute infrastructure, strategic investments, and other non-routine business activities.. This role sits at the intersection of U.S. GAAP technical accounting, infrastructure strategy, financial reporting, controls, and cross-functional execution. Key areas may include cloud compute arrangements, data center and colocation arrangements, lease accounting under ASC 842, power purchase agreements, strategic investments, consolidation evaluations under ASC 810, financial instruments, and other emerging or non-standard arrangements. This role is based in San Francisco, CA or remote. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead technical accounting analysis for complex, judgmental, and non-routine transactions under U.S. GAAP. Evaluate accounting implications for compute infrastructure arrangements, including cloud compute, data center, colocation, lease, PPA, infrastructure procurement, and related commercial arrangements. Partner with Controllership, Tax, Legal, FP&A, Procurement, Infrastructure, and other cross-functional teams to assess the accounting implications of new products, commercial arrangements, strategic transactions, and business initiatives. Prepare and review technical accounting memoranda, position papers, and other auditor-ready documentation.

awsrestai
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EnCharge AI is a leader in advanced AI hardware and software systems for edge-to-cloud computing. EnCharge’s robust and scalable next-generation in-memory computing technology provides orders-of-magnitude higher compute efficiency and density compared to today’s best-in-class solutions. The high-performance architecture is coupled with seamless software integration and will enable the immense potential of AI to be accessible in power, energy, and space constrained applications. EnCharge AI launched in 2022 and is led by veteran technologists with backgrounds in semiconductor design and AI systems. Job Title: Staff/ Senior Staff Physical Design Engineer (Technical Lead) Experience: Staff 8-10 years Senior Staff 11-13 years Location: Bangalore Hybrid/Remote or Remote in India The Role We are seeking a high-impact Staff/ Senior Staff Physical Design Engineer to serve as a Technical Lead for our next-generation silicon products. This is a "player-coach" role designed for a versatile expert who is equally comfortable architecting a convergence strategy as they are mentoring a small team of engineers. You will own the physical delivery of a major sub-chip or complex block, pushing the absolute limits of PPA (Power, Performance, Area) . As a Staff/Senior Staff lead, you are expected to be the "anchor" of the project—assertive in your decision-making, highly analytical in your debugging, and adept at managing stakeholders to ensure we hit our tape-out milestones without compromise. Key Responsibilities Technical Leadership: Lead a small team of PD engineers, providing technical direction, workload management, and architectural oversight for a sub-chip or partition. SOC clocking , FEV/VCLP specialized skills are preferred. Complex Block/Sub-chip Ownership: Take personal hands-on ownership of the most critical, high-congestion, or timing-critical blocks in the desi

REMOTEpythonai
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MongoDB
📍 Austin• Full-time• $67K – $132K/yr
8mo ago

MongoDB is the next-generation database that helps businesses transform their industries by harnessing the power of data. The world’s most sophisticated organizations, from ground breaking startups to the largest companies use MongoDB to build applications never before possible. We're looking for a high-energy, detail-oriented and hands-on individual to join the Revenue Team as a Senior Accountant, Technical Revenue. We are looking to speak to candidates who are based in Austin, Palo Alto or NYC for our hybrid working model and will primarily be responsible for analyzing and reviewing complex revenue transactions, providing direction on technical revenue accounting issues and articulating accounting impact to our business partners during the contract negotiation process. In addition, this role will participate in month-end and quarter-end close activities and adhoc projects. This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company! Team Description The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. This will entail performing monthly close procedures, preparing detailed write-ups of revenue arrangements and providing recommendations for accounting-related terms during negotiations of revenue contracts. Additionally, this team is also responsible for designing and maintaining controls over reporting of revenue and assisting in quarterly forecasting activities for revenue and billings. Candidate Profile Bachelor’s Degree in Accounting or related discipline; CPA a plus Team player and effective communicator with all levels of management and cross functional organizations 3+ years of progressive experience in revenue accounting and operation in the technology industry Proficient knowledge of revenue and related pronouncements (ASC 606) Experience working in a SOX-controlled environment preferred Knowledge

mongodbawsazure
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Instacart
📍 Canada• Full-time• Remote• C$162K – C$171K/yr
Just now

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart is seeking a Senior Manager to build, train, and lead our Technical Account Management (TAM) practice and own post-launch technical excellence for our premier Storefront Pro (SFP) product. Storefront Pro is the market leader in e-commerce solutions for grocery, combining Instacart's enormous scaling abilities with best-in-class customer experiences, while bridging online and in-store commerce. Over the past two years, SFP has grown explosively, launching triple digits of retailers ranging from local independent favorites to midsize players to multinational giants — totalling billions in revenue. You will own post-launch technical health and excellence across the entire SFP space, founding and scaling a tiered TAM organization to match the size and complexity of that portfolio. About the Job Hire, train, and develop the Technical Account Ma

REMOTEproject management
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I
Instacart
📍 Minnesota, United States• Full-time• Remote• $183K – $193K/yr
Just now

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart is seeking a Senior Manager to build, train, and lead our Technical Account Management (TAM) practice and own post-launch technical excellence for our premier Storefront Pro (SFP) product. Storefront Pro is the market leader in e-commerce solutions for grocery, combining Instacart's enormous scaling abilities with best-in-class customer experiences, while bridging online and in-store commerce. Over the past two years, SFP has grown explosively, launching triple digits of retailers ranging from local independent favorites to midsize players to multinational giants — totalling billions in revenue. You will own post-launch technical health and excellence across the entire SFP space, founding and scaling a tiered TAM organization to match the size and complexity of that portfolio. About the Job Hire, train, and develop the Technical Account Ma

REMOTEproject management
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