Senior Technical Support Engineer Jobs

The observability market is shifting from surfacing data to delivering answers. MongoDB is looking for a Staff Product Manager to lead that shift for database users, owning the strategy that takes customers from raw telemetry to AI-powered diagnostics and autonomous remediation, so developers can focus on building great applications instead of managing infrastructure. You will define how MongoDB turns raw telemetry into actionable intelligence, set the vision for AI-powered root cause analysis and proactive recommendations, and shape what best-in-class database observability looks like at global scale. The ideal candidate has experience shipping products that deal with data at scale, can engage deeply with senior engineering on technical architecture, and knows how to balance long-term platform investment against near-term customer value. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What you'll do Define the vision, strategy, and multi-year roadmap for MongoDB observability, balancing the needs of developers, ops teams, enterprise customers, and internal engineering teams Help shape the next generation of AI-powered and agentic observability, including intelligent anomaly detection, automated root cause analysis, and proactive recommendations that help customers resolve issues before they escalate Own product strategy for experiences that span database health, performance diagnostics, alerting, log analysis, and data visualization, creating a coherent observability journey rather than a collection of disconnected tools Identify high-impact opportunities across the observability stack, from how customers monitor and understand their deployments to how MongoDB can reduce the operational burden of managing a database fleet at scale Lead customer discovery with developers, DBAs, and enterprise teams; turn qualitative and quantitative insights into clear product decisions that reduce time spent managing the database and incr

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Advanced Mask Development department in Micron’s Technology Development organization delivers reticle solutions that help shape next-gen memory and storage products in the evolving global technology landscape. This team works at the intersection of advanced equipment, materials science, and precision manufacturing. If you enjoy solving complex problems, collaborating with other subject-matter experts and department leaders, and seeing your direct impacts on product quality, you’ll feel at home here! Position Overview: Micron is seeking a highly experienced Resolution Enhancement Techniques (RET) Engineer to join the AMD team at Micron. At the Senior Member of Technical Staff level, our ideal candidate is a master in their field and has a history of innovation and driving technical direction in the industry. This role will focus on developing and optimizing RET and Optical Proximity Correction (OPC) solutions that enable high-fidelity wafer patterning for advanced memory technologies. This role will partner with a variety of teams to develop innovative reticle solutions, improve tapeout methodologies, and resolve complex patterning challenges across both R&D and HVM environments. We are looking for an ambitious and goals-centric individual to help drive groundbreaking solutions that maintain Micron’s competitive advantage. Responsibilities: Drive a steady stream of sophisticated projects with built-in contingency plans related to mask development, lithography optimization, and tapeout flow

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Advanced Packaging Technology Development is where Micron pushes the boundaries of 3D memory. We take ideas from early experiments to factory‑ready processes, working hands‑on with materials, tools, and partners across the industry. If solving foundational problems that shape future products excites you, you’ll feel right at home here! This role is a senior Process Engineering Technical Leader focused on chip‑to‑wafer and hybrid bonding. You’ll lead the development and scale‑up of bonding processes that enable high‑performance 3D memory products like HBM and 3DS DRAM. Your work will span early pathfinding through high‑volume manufacturing, with a clear impact on reliability, performance, and cost. Responsibilities: Set technical direction for chip‑to‑wafer and hybrid bonding processes across development programs Develop and mature process flows, materials, and integrations that meet performance, reliability, and cost needs Lead problem solving across wafer fab, die processing, bonding, thinning, and downstream packaging interactions Partner with integration, equipment, product, manufacturing, and quality teams to deliver TD breakthroughs Drive technology transfer into manufacturing with a focus on repeatability and high‑volume readiness Minimum Qualifications: Master’s degree or PhD in Materials Science, Electrical, Mechanical, or Chemical Engineering, or a related field 13+ years of semiconductor R&D experience, incl

Application Performance Monitoring (APM) is one of Datadog’s premier products that helps developers see inside complex distributed systems. Our SDKs are both the delivery vehicle for APM and the platform on which all of Datadog’s service and app based products (e.g. Application Security Management, Profiling, Data Stream Monitoring…) are delivered. We believe our SDKs are one of our technical moats and are a key competitive advantage for APM and Datadog more broadly. They’re also open-source. Leading the evolution of our SDKs is a technically demanding and highly collaborative effort. You’ll work with language experts to deliver cutting-edge observability products across our 9 supported languages, with industry leading performance and a world class developer experience. You’ll rethink our SDKs’ architecture, APIs, data models, and protocol to meet Datadog’s current needs and scale, all while building in the open. And you’ll grow your team’s capacity by fostering a culture focused on customer needs, continuous learning, and innovation. We’re looking for an experienced Engineering Manager who cares as much about technical excellence as empowering other engineering teams. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What you’ll do Lead, grow, and develop a team of roughly 4-8 library engineers — coaching, giving direct feedback, and empowering senior ICs as technical leaders owning outcomes Own team delivery and productivity: planning, milestones, reviews Collaborate with Product teams to: Reshape and grow our platform capabilities to enable product teams Define and deliver industry leading, open-source, zero-touch APM instrumentation Stay technically close to the work — apply strong technical judgment, set a high standard for

Application Performance Monitoring (APM) is one of Datadog’s premier products that helps developers see inside complex distributed systems. Our SDKs are both the delivery vehicle for APM and the platform on which all of Datadog’s service and app based products (e.g. Application Security Management, Profiling, Data Stream Monitoring…) are delivered. We believe our SDKs are one of our technical moats and are a key competitive advantage for APM and Datadog more broadly. They’re also open-source. Leading the evolution of our SDKs is a technically demanding and highly collaborative effort. You’ll work with language experts to deliver cutting-edge observability products across our 9 supported languages, with industry leading performance and a world class developer experience. You’ll rethink our SDKs’ architecture, APIs, data models, and protocol to meet Datadog’s current needs and scale, all while building in the open. And you’ll grow your team’s capacity by fostering a culture focused on customer needs, continuous learning, and innovation. We’re looking for an experienced Engineering Manager who cares as much about technical excellence as empowering other engineering teams. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What you’ll do Lead, grow, and develop a team of roughly 4-8 library engineers — coaching, giving direct feedback, and empowering senior ICs as technical leaders owning outcomes Own team delivery and productivity: planning, milestones, reviews Collaborate with Product teams to: Reshape and grow our platform capabilities to enable product teams Define and deliver industry leading, open-source, zero-touch APM instrumentation Stay technically close to the work — apply strong technical judgment, set a high standard for

The Opportunity A dobe Brand Intelligence forms the basis of Content Supply Chain, helping enterprises develop, control, and enhance on-brand content at scale . Through the integration of enterprise context, extensive brand knowledge, and AI agents, ABI develops smart workflows that assist global brands in providing flawless and personalized customer experiences across all platforms. We are seeking an exceptionally qualified Principal Scientist to lead the software architecture for ABI. This is an outstanding opportunity for a seasoned software architect to build and scale large, distributed software platforms, transforming AI innovation into production-ready systems. Impact You’ll Make Define the long-term software architecture and technical vision for ABI. Build the foundational platform delivering AI capabilities consistently across Adobe applications, web experiences, and enterprise ecosystems. Drive architectural decisions for backend services, web applications, APIs, and platform infrastructure. Partner with the ML team to operationalize AI models into scalable, secure, enterprise-ready software systems. Direct engineering strategy across multiple teams while offering mentorship to senior engineers and technical leaders. What You’ll Do Define the comprehensive architecture for ABI, including backend services, frontend applications, SDKs, APIs, and integration systems. Architect and build highly scalable distributed systems with high availability, low latency, and operational resilience. Build scalable APIs and platform capabilities that enable seamless connection with Adobe Creative Cloud applications and other third-party platforms. Lead the development of modern web applications and shared frontend frameworks for Adobe Brand Intelligence experiences. Integrate AI capabilities into production through effective orchestration

The Security Libraries team owns the customer-side integrations behind Datadog’s run-time security products — App & API Protection , Workload Protection , and Code Security — shipping and maintaining security capabilities across seven open-source language libraries ( .NET , Java , Go , Node.js , Python , Ruby , PHP ) and a set of HTTP proxy integrations (Envoy, NGINX, and HAProxy), running inside thousands of production clusters worldwide. Recent work spans exploit prevention (RASP), WAF detections, API Security, code security (IAST and SCA), and AI-assisted onboarding. As Engineering Manager, you’ll lead part of this polyglot team, setting the technical bar and team culture while driving the pace at which new detections and AI-assisted capabilities reach customers. This is a hands-on role: you’ll balance people leadership, product and roadmap ownership, and the operational health of code that runs in production at massive scale, with room to grow into more of Datadog’s security portfolio over time. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead, grow, and develop a team of roughly 4-8 library engineers — coaching, giving direct feedback, and empowering senior ICs as technical leaders Own team delivery and productivity: planning, milestones, reviews, and the on-call rotation Set product direction with Product Management and balance priorities across App & API Protection, Workload Protection, and Code Security Stay technically close to the work — apply strong technical judgment, contribute code where it matters most, and keep quality and architecture high Build strong relationships and drive alignment across the language teams and product, backend, and frontend partners Shape team identity and culture, and own accountability when problems oc

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the Role We are looking for a Distinguished Engineer to lead technical direction across GitLab's Core DevOps services, the systems the majority of our users touch every day. Distinguished Engineers are recognized experts across multiple technology domains and represent the most senior level of technical leadership within and across divisions at the company. Core DevOps builds continuous Integration, continuous deployment, planning, and source control experiences. These are among the most mature, highest traffic, and most deeply interconnected systems at GitLab. They carry years of accumulated architectural decisions, they s

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta's App Primitives team owns the shared building blocks that span data structures to UI: comments, notifications, event logs, feature flags, and task management. We own the general infrastructure; product teams own the logic built on top. Getting this layer right unlocks velocity for every team at Vanta. As the Engineering Manager, App Primitives at Vanta, you'll lead the team building the shared product primitives that every Vanta product team depends on, owning the infrastructure layer that makes collaboration, communication, and core workflows possible across the entire platform. Our Engineering Managers develop and grow high-performing teams that deliver significant value to our customers and enable our business to scale. This role sits at the intersection of technical architecture and team development, with real authority to set direction and grow a world-class platform team. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as an Engineering Manager at Vanta: Lead and grow the App Primitives team, owning hiring, team health, delivery, and the development of senior engineers and technical leads Own the strategy and roadmap for Vanta's shared product primitives: comments infrastructure, notifications platform, event log, feature flag system (Statsig), and task management Define and steward the interface model between App Primitives systems and product teams, ensuring product teams can build on top of shared infrastructure quickly and safely, without owning the underlying systems themselves Partner closely with product engineering leaders across Vanta to surface developer ne

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta's App Primitives team owns the shared building blocks that span data structures to UI: comments, notifications, event logs, feature flags, and task management. We own the general infrastructure; product teams own the logic built on top. Getting this layer right unlocks velocity for every team at Vanta. As the Engineering Manager, App Primitives at Vanta, you'll lead the team building the shared product primitives that every Vanta product team depends on, owning the infrastructure layer that makes collaboration, communication, and core workflows possible across the entire platform. Our Engineering Managers develop and grow high-performing teams that deliver significant value to our customers and enable our business to scale. This role sits at the intersection of technical architecture and team development, with real authority to set direction and grow a world-class platform team. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as an Engineering Manager at Vanta: Lead and grow the App Primitives team, owning hiring, team health, delivery, and the development of senior engineers and technical leads Own the strategy and roadmap for Vanta's shared product primitives: comments infrastructure, notifications platform, event log, feature flag system (Statsig), and task management Define and steward the interface model between App Primitives systems and product teams, ensuring product teams can build on top of shared infrastructure quickly and safely, without owning the underlying systems themselves Partner closely with product engineering leaders across Vanta to surface developer ne

Who we are Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. We have significant work ahead, which creates an opportunity to do meaningful, high-impact work with colleagues and users around the world. About the team Stripe’s New Zealand business is growing, and we are building our enterprise new-business capability in the market. The Enterprise team focuses on winning and developing relationships with New Zealand’s largest and most strategic companies. As an Enterprise Account Executive, New Business, you will establish and grow a new enterprise territory. You will identify must-win accounts, build a high-conviction pipeline, develop executive relationships, and lead complex sales cycles that help prospective users use Stripe to modernise and grow their businesses. What you’ll do Build and execute a territory strategy for New Zealand’s largest prospective enterprise users. Create new pipeline through thoughtful outbound prospecting, account research, partner engagement, executive networking, and targeted account plans. Own the full new-business sales cycle, from initial outreach and discovery through solution design, commercial negotiation, close, and transition to implementation and post-sales teams. Develop trusted relationships with senior business and technical stakeholders, including leaders across Finance, Product, Engineering, Operations, Digital, and Technology. Lead complex, multi-threaded sales processes involving multiple business units, decision-makers, and internal and external stakeholders. Articulate Stripe’s business and technical value across the platform, connecting customer priorities to measurable commercial outcomes. Partner closely with Solutions Architects, Product, Partnerships, Marketing, Legal, Deal Pri

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Ship state of the art models to production. Design and implement novel research ideas. Build elegant training/deployment pipelines. Join us at a pivotal moment, shape what we build and wear multiple hats as an intern! Our recruitment process will begin in the upcoming weeks, and we will be carefully reviewing applications and assessing potential candidates for our internships. Should we find a suitable match with your qualifications and our requirements, we will be in touch to discuss the opportunity further and to advance your application to the next stage Please Note: To be eligible for this position you should be a student currently enrolled in a post-secondary program, available for a full-time 3-6 month internship, co-op, or research work term. As a Machine Learning Intern, you will: Design, train and improve upon cutting-edge models. Help us develop new techniques to train and serve models safer, better, and faster. Train extremely large-scale models on massive datasets. Explore continual and active learning strategies for streaming data. Learn from experienced senior machine learning technical staff. Work c

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. This role is part of Micron’s Technical Leadership Program (TLP) —a career path for individuals who advance Micron and the industry through technical excellence, innovation, influence, and mentorship . TLP members are expected to set technical direction, lead through influence, and develop the next generation of technical leaders. Key Responsibilities: Define and lead pathfinding photolithography projects for future technology nodes and novel memory architectures. Establish long‑term photolithography technology vision and roadmaps, aligned with device scaling, yield, cost, and manufacturability goals. Drive early development and de‑risking of disruptive lithography solutions, including materials, processes, equipment, and patterning schemes. Serve as a recognized technical authority, influencing technology decisions across R&D, integration, and manufacturing organizations. Lead cross‑functional and cross‑site initiatives, ensuring alignment and execution of high‑impact technology programs. Partner with suppliers to co‑innovate next‑generation tools, materials, and metrology capabilities. Oversee advanced process development including imaging, overlay, OPC, process window optimization, and advanced process con

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role We're looking for an experienced Sr Manager, Technical Program Management to lead a team of TPMs in our Engineering org. Our R&D PMO is a new team within GitLab Engineering, so this is a great opportunity to help build out a new function and define the future of Program Management at GitLab. This individual will be responsible for leading a team of TPMs of varying levels, all working on different areas of the Product. The Sr. Manager, Technical Program Management will work closely with Product and Engineering leadership to ensure that TPMs are assigned to high priority programs and that they are succe

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. About the Role SharkNinja is looking for a self motivated Senior Manager, Technical Project Management (ITPM) to join the Engineering Team on a 12 month Fixed Term Contract (FTC). The Senior Manager, ITPM is the glue across the team, aligning project direction and decision points with senior stakeholders from all business disciplines, and acts as a strategic partner to Design and Engineering leadership, with joint accountability for delivering NPD product(s) to market. This role also carries leadership responsibility for shaping process, mentoring project managers, and representing the project portfolio to executive leadership. The Senior Manager, ITPM owns the WHAT being delivered. Design and Engineering leadership own the HOW it is delivered. Together, they are jointly accountable for: Delivering 5 star products to market (best in class product) Ensuring global teams are