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Senior Technical Support Engineer Jobs

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Explore current senior technical support engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

S
5 days ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Worldwide Alliances & Channels team is responsible for developing and managing a global community of partners that helps ambitious businesses with industry-leading payments and financial infrastructure solutions and services. These partnerships provide Stripe with the opportunity to unlock our market opportunity, supporting us in accelerating our users growth across all market segments from Startup to Enterprise companies. What you’ll do We’re looking for a Partner Development Manager to own and grow existing, mature, strategic systems integrator (SI) partnerships across EMEA. The focus is on deepening established relationships and improving joint commercial outcomes, rather than incubating or building new partnerships. You’ll manage a defined portfolio of large SI organizations, owning each partnership end to end. You’ll engage senior commercial and technical stakeholders, align on shared priorities, and turn joint partner plans into measurable pipeline and revenue. This is a partner relationship and revenue-generating role. You’ll work closely with regional sales teams and partner stakeholders on joint account planning and customer engagements. You’ll also coordinate with partner solution engineering, marketing, and program teams to strengthen partner capabilities and grow their Stripe practices. Responsibilities Own a defined portfolio of existing, mature, strategic SI partnerships end to end, from joint planning and stakehol

Req ID: FEQ327R409 The team The Fungible team is the “rapid-response squad” within the Field Engineering organisation that engages with customers on the most strategic, highest-potential opportunities across Benelux and the Nordics to accelerate critical use cases, land technical wins, and drive successful Databricks adoption. If you enjoy working on novel use cases across a variety of industries on highly visible engagements, this is the right home for you! The role As a Fungible Solutions Architect, you lead the technical strategy on time-boxed, targeted engagements - typically one to five months - aimed at accelerating a specific set of critical customer workloads from evaluation to a production-grade technical win. You own the architecture conversation, drive platform adoption, and act as a trusted advisor to customer architects and engineering leaders, then transition the momentum you've built to the core account team. You bring technical depth and the judgment to apply it fast, in situations that require strong ownership and are highly visible . Where a specialisation helps you contribute quickly, great — but on this team, breadth, adaptability, and a bias for impact matter just as much as your area of depth. The impact you will have Accelerate what matters most: parachute into strategic, high-profile opportunities and own a clearly defined technical area, moving critical workloads and use cases from evaluation toward production and consumption. Lead the architecture: design scalable, production-grade solutions across data engineering, ML/AI, and real-time analytics, and lead the whiteboarding, design reviews, and trade-off decisions with senior customer stakeholders. Win the technical decision : demonstrate Databricks' differentiation through custom-built solutions in competitive, must-win scenarios. Move fast while maintaining the bar: establish momentum quickly in ambiguous situations and compress timelines without cutting corners. Hand off, don't hold on :

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Req ID: FEQ327R409 The team The Fungible team is the “rapid-response squad” within the Field Engineering organisation that engages with customers on the most strategic, highest-potential opportunities across Benelux and the Nordics to accelerate critical use cases, land technical wins, and drive successful Databricks adoption. If you enjoy working on novel use cases across a variety of industries on highly visible engagements, this is the right home for you! The role As a Fungible Solutions Architect, you lead the technical strategy on time-boxed, targeted engagements - typically one to five months - aimed at accelerating a specific set of critical customer workloads from evaluation to a production-grade technical win. You own the architecture conversation, drive platform adoption, and act as a trusted advisor to customer architects and engineering leaders, then transition the momentum you've built to the core account team. You bring technical depth and the judgment to apply it fast, in situations that require strong ownership and are highly visible . Where a specialisation helps you contribute quickly, great — but on this team, breadth, adaptability, and a bias for impact matter just as much as your area of depth. The impact you will have Accelerate what matters most: parachute into strategic, high-profile opportunities and own a clearly defined technical area, moving critical workloads and use cases from evaluation toward production and consumption. Lead the architecture: design scalable, production-grade solutions across data engineering, ML/AI, and real-time analytics, and lead the whiteboarding, design reviews, and trade-off decisions with senior customer stakeholders. Win the technical decision : demonstrate Databricks' differentiation through custom-built solutions in competitive, must-win scenarios. Move fast while maintaining the bar: establish momentum quickly in ambiguous situations and compress timelines without cutting corners. Hand off, don't hold on :

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D
2 days ago

FEQ128R34 The Role As a Solutions Architect, you will lead the technical strategy for your customers — owning architecture discussions, driving platform adoption, and serving as a trusted advisor to customer technical leads and architects. You combine deep technical expertise with strategic thinking to position Databricks as the foundation of your customers’ data and AI strategy. You are developing a technical specialization (archetype) and are recognized within your team for depth in a specific domain. The Impact You Will Have Own the end-to-end technical strategy for your accounts, from initial discovery through production deployment and consumption growth Lead complex architecture discussions — designing scalable, production-grade solutions spanning data engineering, ML/AI, and real-time analytics Serve as a trusted technical advisor to customer architects, engineering leads, and Directors Drive technical wins in competitive scenarios by demonstrating Databricks’ differentiation through custom-built solutions Develop and declare an emerging technical specialization (archetype) — becoming a go-to resource for your team in that domain Orchestrate cross-functional resources (DSAs, SSAs, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 6+ years in solutions architecture, data engineering, technical pre-sales, or a senior hands-on technical role Strong coding proficiency in Python and SQL — you must demonstrate live coding, debugging, and solution-building skills Deep expertise in distributed data systems architecture: designing scalable pipelines, streaming architectures, lakehouse patterns, and cloud-native data platforms Proficient on the Databricks Platform (or demonstrated ability to achieve proficiency rapidly) with a developing technical specialization in one area (e.g., real-time/streaming, ML/AI, data governance, m

pythonsqlaws
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D
Databricks
📍 United States• $180K – $247.5K/yr
2 days ago

FEQ128R27 As a Solutions Architect, you will lead the technical strategy for your customers — owning architecture discussions, driving platform adoption, and serving as a trusted advisor to customer technical leads and architects. You combine deep technical expertise with strategic thinking to position Databricks as the foundation of your customers’ data and AI strategy. You are developing a technical specialization (archetype) and are recognized within your team for depth in a specific domain. The Impact You Will Have Own the end-to-end technical strategy for your accounts, from initial discovery through production deployment and consumption growth Lead complex architecture discussions — designing scalable, production-grade solutions spanning data engineering, ML/AI, and real-time analytics Serve as a trusted technical advisor to customer architects, engineering leads, and Directors Drive technical wins in competitive scenarios by demonstrating Databricks’ differentiation through custom-built solutions Develop and declare an emerging technical specialization (archetype) — becoming a go-to resource for your team in that domain Orchestrate cross-functional resources (DSAs, SSAs, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 6+ years in solutions architecture, data engineering, technical pre-sales, or a senior hands-on technical role Strong coding proficiency in Python and SQL — you must demonstrate live coding, debugging, and solution-building skills Deep expertise in distributed data systems architecture: designing scalable pipelines, streaming architectures, lakehouse patterns, and cloud-native data platforms Proficient on the Databricks Platform (or demonstrated ability to achieve proficiency rapidly) with a developing technical specialization in one area (e.g., real-time/streaming, ML/AI, data governance, migrations

pythonsqlaws
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D
6 days ago

FEQ128R7 As a Solutions Architect, you will lead the technical strategy for your customers — owning architecture discussions, driving platform adoption, and serving as a trusted advisor to customer technical leads and architects. You combine deep technical expertise with strategic thinking to position Databricks as the foundation of your customers’ data and AI strategy. You are developing a technical specialization (archetype) and are recognized within your team for depth in a specific domain. The Impact You Will Have Own the end-to-end technical strategy for your accounts, from initial discovery through production deployment and consumption growth Lead complex architecture discussions — designing scalable, production-grade solutions spanning data engineering, ML/AI, and real-time analytics Serve as a trusted technical advisor to customer architects, engineering leads, and Directors Drive technical wins in competitive scenarios by demonstrating Databricks’ differentiation through custom-built solutions Develop and declare an emerging technical specialization (archetype) — becoming a go-to resource for your team in that domain Orchestrate cross-functional resources (DSAs, SSAs, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 6+ years in solutions architecture, data engineering, technical pre-sales, or a senior hands-on technical role Strong coding proficiency in Python and SQL — you must demonstrate live coding, debugging, and solution-building skills Deep expertise in distributed data systems architecture: designing scalable pipelines, streaming architectures, lakehouse patterns, and cloud-native data platforms Proficient on the Databricks Platform (or demonstrated ability to achieve proficiency rapidly) with a developing technical specialization in one area (e.g., real-time/streaming, ML/AI, data governance, migrations)

pythonsqlaws
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D
13 days ago

The Role As a Solutions Architect, you will lead the technical strategy for your customers — owning architecture discussions, driving platform adoption, and serving as a trusted advisor to customer technical leads and architects. You combine deep technical expertise with strategic thinking to position Databricks as the foundation of your customers’ data and AI strategy. You are developing a technical specialization (archetype) and are recognized within your team for depth in a specific domain. You understand the relevance and application of ML & AI within a range of use cases important to existing digital native customers. The Impact You Will Have Own the end-to-end technical strategy for your accounts, from initial discovery through production deployment and consumption growth Lead complex architecture discussions — designing scalable, production-grade solutions spanning data engineering, ML/AI, and real-time analytics Serve as a trusted technical advisor to customer architects, engineering leads, and Directors Drive technical wins in competitive scenarios by demonstrating Databricks’ differentiation through custom-built solutions Develop and declare an emerging technical specialization (archetype) — becoming a go-to resource for your team in that domain Orchestrate cross-functional resources (DSAs, SSAs, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 6+ years in solutions architecture, data engineering, technical pre-sales, or a senior hands-on technical role Strong coding proficiency in Python and SQL — you must demonstrate live coding, debugging, and solution-building skills Deep expertise in distributed data systems architecture: designing scalable pipelines, streaming architectures, lakehouse patterns, and cloud-native data platforms Proficient on the Databricks Platform (or demonstrated ability to achieve pro

pythonsqlaws
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D
Databricks
📍 New Jersey• Remote• $180K – $247.5K/yr
14 days ago

The Role As a Solutions Architect, you will lead the technical strategy for your customers — owning architecture discussions, driving platform adoption, and serving as a trusted advisor to customer technical leads and architects. You combine deep technical expertise with strategic thinking to position Databricks as the foundation of your customers’ data and AI strategy. You are developing a technical specialization (archetype) and are recognized within your team for depth in a specific domain. You understand the relevance and application of ML & AI within a range of use cases important to the digital native customers in the Fintech space The Impact You Will Have Own the end-to-end technical strategy for your accounts, from initial discovery through production deployment and consumption growth Lead complex architecture discussions — designing scalable, production-grade solutions spanning data engineering, ML/AI, and real-time analytics Serve as a trusted technical advisor to customer architects, engineering leads, and Directors Drive technical wins in competitive scenarios by demonstrating Databricks’ differentiation through custom-built solutions Develop and declare an emerging technical specialization (archetype) — becoming a go-to resource for your team in that domain Orchestrate cross-functional resources (DSAs, SSAs, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 6+ years in solutions architecture, data engineering, technical pre-sales, or a senior hands-on technical role Strong coding proficiency in Python and SQL — you must demonstrate live coding, debugging, and solution-building skills Deep expertise in distributed data systems architecture: designing scalable pipelines, streaming architectures, lakehouse patterns, and cloud-native data platforms Proficient on the Databricks Platform (or demonstrated ability

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D
Databricks
📍 United States• Remote• $180K – $247.5K/yr
15 days ago

FEQ327R526 Solutions Architect (L5) The Role As a Solutions Architect, you will lead the technical strategy for your customers — owning architecture discussions, driving platform adoption, and serving as a trusted advisor to customer technical leads and architects. You combine deep technical expertise with strategic thinking to position Databricks as the foundation of your customers’ data and AI strategy. You are developing a technical specialization (archetype) and are recognized within your team for depth in a specific domain. The Impact You Will Have Own the end-to-end technical strategy for your accounts, from initial discovery through production deployment and consumption growth Lead complex architecture discussions — designing scalable, production-grade solutions spanning data engineering, ML/AI, and real-time analytics Serve as a trusted technical advisor to customer architects, engineering leads, and Directors Drive technical wins in competitive scenarios by demonstrating Databricks’ differentiation through custom-built solutions Develop and declare an emerging technical specialization (archetype) — becoming a go-to resource for your team in that domain Orchestrate cross-functional resources (DSAs, SSAs, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 6+ years in solutions architecture, data engineering, technical pre-sales, or a senior hands-on technical role Strong coding proficiency in Python and SQL — you must demonstrate live coding, debugging, and solution-building skills Deep expertise in distributed data systems architecture: designing scalable pipelines, streaming architectures, lakehouse patterns, and cloud-native data platforms Proficient on the Databricks Platform (or demonstrated ability to achieve proficiency rapidly) with a developing technical specialization in one area (e.g., real-time/streaming,

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D
Databricks
📍 California• Remote• $180K – $247.5K/yr
1mo ago

The Role As a Solutions Architect, you will lead the technical strategy for your customers — owning architecture discussions, driving platform adoption, and serving as a trusted advisor to customer technical leads and architects. You combine deep technical expertise with strategic thinking to position Databricks as the foundation of your customers’ data and AI strategy. You are developing a technical specialization (archetype) and are recognized within your team for depth in a specific domain. You understand the relevance and application of ML & AI within a range of use cases important to the digital native customers in the Healthtech space The Impact You Will Have Own the end-to-end technical strategy for your accounts, from initial discovery through production deployment and consumption growth Lead complex architecture discussions — designing scalable, production-grade solutions spanning data engineering, ML/AI, and real-time analytics Serve as a trusted technical advisor to customer architects, engineering leads, and Directors Drive technical wins in competitive scenarios by demonstrating Databricks’ differentiation through custom-built solutions Develop and declare an emerging technical specialization (archetype) — becoming a go-to resource for your team in that domain Orchestrate cross-functional resources (DSAs, SSAs, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 6+ years in solutions architecture, data engineering, technical pre-sales, or a senior hands-on technical role Strong coding proficiency in Python and SQL — you must demonstrate live coding, debugging, and solution-building skills Deep expertise in distributed data systems architecture: designing scalable pipelines, streaming architectures, lakehouse patterns, and cloud-native data platforms Proficient on the Databricks Platform (or demonstrated abil

REMOTEpythonsqlaws
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D
1mo ago

Req: FEQ427R137 Location: Singapore The Role As a Solutions Architect, you will lead the technical strategy for your customers — owning architecture discussions, driving platform adoption, and serving as a trusted advisor to customer technical leads and architects. You combine deep technical expertise with strategic thinking to position Databricks as the foundation of your customers’ data and AI strategy. You are developing a technical specialization (archetype) and are recognized within your team for depth in a specific domain. The Impact You Will Have Own the end-to-end technical strategy for your accounts, from initial discovery through production deployment and consumption growth Lead complex architecture discussions — designing scalable, production-grade solutions spanning data engineering, ML/AI, and real-time analytics Serve as a trusted technical advisor to customer architects, engineering leads, and Directors Drive technical wins in competitive scenarios by demonstrating Databricks’ differentiation through custom-built solutions Develop and declare an emerging technical specialization (archetype) — becoming a go-to resource for your team in that domain Orchestrate cross-functional resources (DSAs, SSAs, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 6+ years in solutions architecture, data engineering, technical pre-sales, or a senior hands-on technical role Strong coding proficiency in Python and SQL — you must demonstrate live coding, debugging, and solution-building skills Deep expertise in distributed data systems architecture: designing scalable pipelines, streaming architectures, lakehouse patterns, and cloud-native data platforms Proficient on the Databricks Platform (or demonstrated ability to achieve proficiency rapidly) with a developing technical specialization in one area (e.g., real-time/streaming,

pythonsqlaws
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D
Databricks
📍 United States• $180K – $247.5K/yr
2mo ago

FEQ427R382 As an AI/ML Specialist Solutions Architect (SSA), you will lead the advanced AI/ML technical strategy for your customers — owning complex architecture discussions, driving platform adoption, and serving as a trusted advisor to customer technical leads and architects. You combine deep technical expertise with strategic thinking to position Databricks as the foundation of your customers’ data and AI strategy. You are further developing a technical specialization and are recognized within the Field Engineering team for depth in the specific domain. This position can be remote. The Impact You Will Have Own the end-to-end AI/ML technical strategy for your accounts, from discovery through production deployment and consumption growth Lead complex architecture discussions — designing scalable, production-grade solutions spanning AI/ML, including Retrieval-Augmented Generation (RAG), tool calling, multi-agent orchestration, guardrails, AI evaluation, and observability systems Serve as a trusted technical advisor to customer architects, engineering leads, and Directors Drive technical wins in competitive scenarios by demonstrating Databricks’ differentiation through custom-built solutions Develop and declare an emerging technical specialization (archetype) — becoming a go-to resource for your team in that domain Orchestrate cross-functional resources (DSAs, SAs, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 6+ years in solutions architecture, technical pre-sales, or a senior hands-on technical role in the following areas: ML Engineering: Building and maintaining cloud infrastructure (AWS, Azure, or GCP) supporting production ML applications and drift monitoring AI Engineering: Working with LLMs and agentic systems, including vector databases, fine-tuning, AI guardrails, and frameworks like LangChain, Hugging Fac

pythonsqlaws
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FEQ327R691 As a Data Engineering and Warehousing Specialist Solutions Architect (SSA), you will lead the advanced technical strategy for your customers — owning complex architecture discussions, driving platform adoption, and serving as a trusted advisor to customer technical leads and architects. You combine deep technical expertise with strategic thinking to position Databricks as the foundation of your customers’ data and AI strategy. You are further developing a technical specialization and are recognized within the Field Engineering team for depth in the specific domain. This position can be remote. The Impact You Will Have Own the end-to-end technical strategy for your accounts, from discovery through production deployment and consumption growth Lead complex architecture discussions — designing scalable, production-grade solutions spanning data engineering and real-time analytics Serve as a trusted technical advisor to customer architects, engineering leads, and Directors Drive technical wins in competitive scenarios by demonstrating Databricks’ differentiation through custom-built solutions Develop and declare an emerging technical specialization (archetype) — becoming a go-to resource for your team in that domain Orchestrate cross-functional resources (DSAs, SAs, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 6+ years in solutions architecture, technical pre-sales, or a senior hands-on technical role in the following areas: Data and Software Engineering: Deep hands-on experience with Apache Spark™ ecosystem (Spark Core, Spark SQL, Spark Streaming), message queues (e.g., Kafka), batch ingestion, performance tuning, and troubleshooting complex Spark workloads Data Applications Engineering: Experience building or supporting data-driven use cases, predictive analytics pipelines, or customer analytics

pythonsqlaws
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O
OpenAI
📍 San Francisco• Full-time• Remote• $381K – $423K/yr
5 days ago

About the Team OpenAI’s B2B Marketing team helps businesses understand, adopt, and get value from our products. We work closely with Product, Research, Sales, and Communications to connect advances in AI to the problems organizations are trying to solve. About the Role We’re looking for a Messaging Lead to shape how businesses understand OpenAI and the value of our portfolio. You’ll develop a clear enterprise narrative, connect individual product stories to it, and help explain how AI is changing the way people and organizations work. You’ll work directly with senior leaders and technical teams to make difficult positioning decisions and turn them into work that customers, executives, and the field can use. You’ll be a hands-on writer and editor as well as a strategic partner, responsible for the quality and coherence of our most important business stories. This is a senior individual contributor role, with the potential to build and lead a team as the function grows. In this role, you will: Define and evolve the enterprise narrative and the messages that connect our products to customer needs and business outcomes. Partner with product and industry marketers to make the portfolio clear and differentiated while preserving the depth each audience needs. Translate complex capabilities into precise, compelling stories with Product and Research. Personally develop core enterprise pitches, executive narratives, major launch messages, and other high-priority materials. Bring customer insight, competitive context, and credible proof into the story with GTM and Customer Marketing. Help Marketing, Communications, and Enablement apply the narrative, and improve it through customer feedback and testing. Coach partners on messaging and writing, and help define how the function should grow. You might thrive in this role if you have: 14+ years of experience in B2B product marketing, positioning, or messaging, with a track record of shaping enterprise narratives and translating co

REMOTEartificial intelligenceai
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