Senior Technical Support Engineer Jobs

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We believe Marketing is undergoing a significant transformation, driven by (1) the changes AI is bringing to product development, (2) the new AI tools at a marketers disposal, and (3) a requirement for marketers to be more technical than ever before. We believe there is a new way of marketing emerging, and we’re hiring marketers to help us invent new and modern ways to market Fin. The Senior Audience Marketing Manager owns the delivery of the audience strategy for key brand activations, events and product moments. This role is responsible for building and growing high-quality audiences, driving engagement, and delivering commercial outcomes for key activations such as Pioneer, Fin Labs, industry events, executive programs, product launches and drumbeat events. The ideal candidate combines strategic planning, campaign execution, audience operations, and cross-functional coordination to deliver ambitious results. They work across tools like Hightouch, Marketo, Interc

We are seeking a Senior Revenue Accountant to join Datadog's growing Finance team. In this role, you will support the company's revenue accounting operations by partnering across Finance, Customer Success, Sales Operations, and other cross-functional teams to ensure accurate revenue recognition, billing, and financial reporting. You'll play a key role in improving order-to-cash processes, supporting month-end close activities, and helping scale finance operations in a fast-growing SaaS environment. This position offers the opportunity to develop expertise in technical accounting, process improvement, and cross-functional collaboration while contributing to Datadog's continued growth. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Execute month-end close activities, including preparing journal entries, balance sheet reconciliations, and supporting schedules. Analyze complex customer billing arrangements and prepare revenue recognition analyses in accordance with ASC 606. Manage invoicing activities, calculate key revenue metrics, and partner with customers and internal teams to resolve billing questions. Collaborate with Customer Success, Deal Desk, Sales Systems, and Order Operations to improve the order-to-cash process and operational efficiency. Support internal and external audit activities, including revenue walkthroughs and preparation of audit documentation. Contribute to process improvement initiatives and other cross-functional finance projects that support business growth. Who You Are: Bachelor's degree in Accounting and 3+ years of progressive accounting experience, preferably at a public company or Big Four accounting firm. Strong understanding of revenue accounting principles, including experience applying ASC 606 guidance. Excellent written

Senior Offensive Cybersecurity Test Analyst Company: The Boeing Company The Boeing Company is seeking a Senior Offensive Cybersecurity Test Analyst to support the Boeing Test & Evaluation (BT&E) cyber test capability. The selected applicant will join a highly technical Test & Evaluation team building an offensive cyber test capability in Berkeley, MO . This position will be providing testing services to Boeing Defense Space & Security (BDS) portfolio. The primary responsibilities will include Product Security (Cyber) test planning, integration, and execution, mission-based risk assessments, vulnerability assessments, and penetration tests. The selected applicant will become a Berkeley team member trained across the broader BT&E Product Security Capability team. Position Responsibilities: Lead execution of penetration tests to identify, exploit, and assess a target system’s vulnerabilities in a threat-representative manner on embedded systems and IP-based networks Subject Matter Expert for emulating advanced cyber adversary (advanced persistent threats) tactics, techniques and procedures (TTPs) Lead controlled attack simulations that test the effectiveness of a blue team and its capabilities to detect, block, and mitigate attacks and breaches</span

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Accounting Associate I ​– JLL What this job involves: As an Senior Accounting Associate I at JLL, you will provide essential accounting support for a portfolio of retail properties, serving as a key financial steward for our clients. This role combines technical accounting expertise with client service excellence, ensuring accurate financial reporting, effective cash management, and seamless coordination of accounting operations. You will play a critical part in maintaining the financial health of retail properties while supporting JLL's commitment to delivering exceptional real estate solutions. If you thrive in a dynamic environment where precision meets client impact, this opportunity offers meaningful work in the commercial real estate industry. What your day-to-day will look like: Prepare monthly financial reports, journal entries, financial statements, and bank reconciliations in accordance with client requirements and standards Manage accounts receivable processes by monitoring bank accounts, reconciling receipts, ensuring timely posting of ACH/Wire payments, and reviewing manual billing adjustments Oversee accounts payable processes, including invoice coding/approval reviews, audit trail verification, and submission of AP batches for check processing Review CAM

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Provider Digital Analytics and Intake Team is hiring a Business Analytics Specialist to support the reporting and data analytic needs for value capture and metric driven management of Aetna’s provider digital tools. This successful candidate will partner and support activities of the Provider Digital business team and advise on insights to drive value in digital tool offerings. Performs data analysis and issue research as well as participates in business and technical projects to assess the impact of that work on the reporting and data. Consults with internal clients to identify opportunities to implement data solutions to business problems at an intermediate level. Collaborates with business partners to understand their problems and goals to help solve by developing predictive modeling, statistical analysis, data rereports, and performance metrics. Participates in the implementation of information strategy and development of information products to ensure operational objectives and other strategic business initiatives are met. Ability to structure data analysis, driving analytics insights and analytical solutions to help determine the best analytical solution. Consults on the creation of analytics solutions that effectively weigh business and technical tradeoffs using an intermediate understanding of business strategy as well as relevant

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Data Scientist-2 Overview Product Data & Analytics is a centralized global team that enables Mastercard product business units to make better data‑driven decisions. We build internal analytics partnerships that strengthen focus on business performance, portfolio and revenue optimization, initiative tracking, new product development, and go‑to‑market strategies. These capabilities are underpinned by our data platforms that enable insights to be delivered in a standardized, scalable, and cost‑efficient manner. Key Responsibilities Strategic Support • Design and implement value enablement frameworks that optimize pricing strategies, enhance pre-sales propositions, and ensure customer success. • Collaborate with global and regional teams to tailor solutions that meet regional business needs and align with Mastercard's objectives. • Provide data-driven insights and recommendations to optimize pricing, pre-sales strategies, and customer success outcomes. • Develop frameworks, project structures, and presentations to communicate key strategic initiatives. • Conduct data integrity checks and ensure quality and reliability in data used for analysis. • Translate complex business problems into analytical solutions that support strategic decision-making. Technical Leadersh

Senior Compliance Specialist Position Description SingleStore is building a real-time data platform that helps organizations transact, analyze and act on data in a single system. We are committed to operating with strong security, privacy and resilience standards across our products, services and internal operations. We are seeking an experienced and highly motivated Senior Compliance Specialist to help scale our security, privacy and compliance programs. This role will be responsible for maintaining key certifications, driving cross-functional compliance initiatives, overseeing development and management of our privacy program, supporting compliance with the Digital Operational Resilience Act (DORA), and helping mature our Business Continuity Management System (BCMS). The ideal candidate is practical, organized and collaborative, with experience translating regulatory and framework requirements into durable operational processes across technical and business teams. Job Responsibilities Support governance activities across the security, privacy and compliance program, including maintaining Information Security Management System documentation, evidence, policies, procedures and audit trails. Help maintain and improve active certifications and attestations such as ISO/IEC 27001, SOC 2 Type II, HIPAA and PCI DSS, while coordinating with stakeholders across the business to ensure ongoing compliance. Drive readiness efforts for new compliance objectives, certifications and customer-driven assurance requirements. Participate in enterprise risk management activities, including risk methodology, risk assessments, treatment planning and follow-up with risk owners. Oversee the development, implementation and ongoing management of SingleStore’s privacy program in partnership with Legal, Security, IT and business stakeholders. Support compliance with applicable privacy and data protection requirements, including operationalizing controls and processes needed to meet regu

NVIDIA IT Finance is looking for SAP FICO professional. The ideal individual for the team will have in-depth experience with SAP FICO modules and its integration to other systems. You will lead the effort to design, develop and implement SAP FICO solutions. This Resource will be working closely with key finance users and involved with application roadmap with fellow IT team members. What you'll be doing: Lead and support SAP FICO initiatives as team member and lead to implement new and improve existing functionalities. Articulate, analyze requirements, and translate them into effective solutions to support the future of Finance, responsible for the configuration of SAP FICO module. You'll mentor and support users and teammates on SAP FICO functionalities including understanding of configurations and transactions, guide global support team (MSP) where needed in daily production support. Key contact with the business users in different time zones to harmoniously work on the requirements to develop additional FICO functionalities. You will work with multi-functional/technical teams to prioritize the work and then drive system solutions by clearly articulating business needs and co-ordinate with teams to get development moving. Work with cross-functional teams to prioritize work and drive system solutions by clearly articulating business needs. Coordinate global teams to prioritize, complete projects, guide them in small to medium projects, and update Project Coordinator and team. Build Training documentation & impart training to end users, prepare scripts & conduct Unit Testing / User Acceptance Testing What we need to see: You will have a minimum of 12&#43; years of SAP ECC 6.0/S4/Fixed Assets/Tax/GL/Local Statutory Reporting experience focused on the FICO modules, Func

In the role of Senior Salesforce Developer, you will play a pivotal role within the Business Technology team, providing essential support across the Enterprise. Your responsibilities will involve creating highly secure, scalable, adaptable, and high-performing solutions. Reporting to the Director, you will work closely with product and technology teams to design, develop, test, iterate, and deploy new features, integrate systems, enhance existing features, and offer operational support. Additionally, you will independently conduct code reviews and guide junior team members towards improved design and the adoption of clean, standardized coding practices. WHAT YOU’LL DO: Build solutions in Salesforce.com leveraging Force.com, APEX, Lightning Web Components, Web Services, and APIs. Provide expertise and recommendation on when to use configuration vs. code vs off-the- shelf products. Support cross systems integrations through developing and configuring tools across native Salesforce ecosystem as well as other cloud technologies. Partner with bu siness owners to deliver tailored solutions that support business requirements, create a superlative user experience, and drive tangible business value. Actively engage and share insights in the planning and analysis of requirements for system enhancements, translating requirements into well-architecture solutions that best use the Salesforce platform and products. Analyze Salesforce tech debt, propose design and implement solutions. Function as technical lead: Provide Recommendations on configuration vs code Audit and document existing processes and technical designs, and identify areas for improvement Manage and provide support for other sales tools (e.g. LeanData, Gong and SalesLoft) Distill complex technical solutions into layman’s terms and communicate these in a clear and understandable way to stakeholders Function as Senior team member with the ability to guide and mentor more junior team members as it r

We’re looking for a Senior Revenue Incentive Compensation Systems Analyst to help us build and maintain, and process commissions within our Compensation System. You’ll develop the requirements needed to implement and calculate and process commission plans, bonus plans and SPIF programs within the sales compensation software, and SPIF programs by translating business requirements into technical solutions. You will own the end to end commission processing cycle, including plan configuration support, data validation, payout accuracy each cycle. Understanding integrations and data flow will be key to this role. You will report to the Director Revenue Incentives. This role is open to remote-applicants within the state of Maharashtra, India. WHAT YOU’LL DO: Manage day-to-day administration and provide the operational support of the Compensation System, and ensure the viability of its integration with Salesforce.com . Translate business requirements into technical requirements in order to design and build commission and bonus plans, and SPIFs within the Compensation System. Own the commission processing cycle end to end, including calculation validation, exception handling, and payout accuracy, ensuring plan participants are paid correctly and on time each cycle. Audit and document processes and technical designs, and identify areas for continuous improvement of the Compensation System. Develop and test Connect processes and monitor data flows to and from Compensation System to ensure data integrity/accuracy. Identify opportunities for further data automation and efficiency. Develop technical solutions to requirements/issues; validate and communicate solutions to internal and external team members, test solutions and ensure it meets specifications. Perform other related duties as assigned WHAT YOU’LL NEED: 5-8 years of experience in Sales commission processing, Data Analysis, Database administration, or implementation a

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? As a Senior Finance Data Scientist, Existing Business , you will be the architect of the systems that predict Fin's revenue future. You will move beyond static reporting to build production-grade forecasting models that translate complex customer behaviors into financial signals. You will work on high-impact, open-ended problems, such as predicting expansion propensity and modeling long-term customer LTV. This role requires a hybrid of financial intuition and technical rigor: the ability to navigate raw data warehouses and the strategic mindset to explain the "why" behind the numbers to our leadership team. The Impact You Will Have Own and Evolve the Revenue Engine: Build and maintain predictive models for usage-based revenue, renewals, and expansion that outperform traditional linear forecasts. Unlock Predictive Insights: Develop propensity models to identify expansion opportunities and churn risks before they materialize in the ledger. Architect Finance Data: Des

As a Senior Enterprise Customer Success Manager, you will be responsible for driving the healthy adoption and positive experience of some of Datadog’s largest and most strategic customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with Sales and Technical Solutions to proactively drive adoption from onboarding through to maturity. Own and project manage the on-boarding process for new customers. Discover, own and manage the customer’s success plan. Ensure consistent alignment with decision makers on the impact of their investment in Datadog. Proactively build and maintain targeted relationships with people of influence throughout the customer base. Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal). Monitor and analyze usage trends to uncover potential renewal opportunities and risks. Act as the primary owner of customer adoption and health. Support your colleagues and cross functional teammates in the development of best practices. With demonstrated understanding of observability and security platforms, align customers technical and business objectives to our platform offerings Who You Are: Min of 5+ years in a Customer Success or Account Management role in B2B SaaS (Exp in serving a technical audience a plus). Strong experience working with a portfolio of accounts that included large Enterprise. Excellent in driving discovery to understand your customers key pain points, objectives and priorities. Demonstrate expert level in communicating complex concepts and aligning them to the pains and objectives of your customers. Experienced in shifting your message effectively to align with the expectations of the audience. You’re excited to work i

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Developer Advocate, your job will be to empower developers to better secure their applications with Auth0. You will lead workshops, help create deeply technical content that delights, and support developers on their journey to implement Auth0 in their code. You’re a great match if you have the rare combination of empathy, technical savvy, and the ability to influence for impact. Auth0 secures more than 100 million logins each day for customers worldwide—and we're growing fast! To help drive this growth, our mission is to become the customer identity and access management (CIAM) provider of choice for developers building small and large applications. To advance this mission, Developer Relations engages with developer communities to help them adopt Auth0 and advocate on their behalf across Okta. What you’ll be doing: Outbound advocacy - As a Developer Advocate at Auth0, you will serve as the face of our platform to developers around the world, with a special focus on startups. Your role will involve inspiring, educating, and empowering developers to better secure their applications using Auth0. You will work closely with developers at startups helping them understand and implement best practices in identity, access management, and cybersecurity. The specific ways you engage will depend on your unique skill set, but your responsibilities will include: Public speaking: Represent Auth0 at industry events, conferences, and webinars, engaging the developer co

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is seeking a Senior Financial Analyst on our Comp & Benefits FP&A team, focusing on salary and headcount management, Equity, and Stock Based Compensation. The ideal candidate will bring natural curiosity, financial rigor and a continuous improvement mindset to the team and drive financial analysis in support of strategic decision making at Lyft. In addition to decision support, this role will also focus on forecast/budget management reporting. Responsibilities: Own forecasting and variance analysis for cash compensation, equity/stock-based compensation (SBC) Partner with Total Rewards and Technical Accounting on equity grant assumptions, vesting, forfeiture rates, and SBC expense recognition Support monthly close processes for compensation and equity lines, partnering with Payroll Accounting on actuals and accruals Maintain and improve Anaplan modules related to compensation and equity forecasting Support monthly headcount and comp forecast (start dates, backfills, attrition) as they relate to salary and equity cost Partner with People Team on Workday data integrity issues impacting compensation/equity reporting Prepare reporting packages and ad hoc analysis for leadership, earnings, and Corp FSLI submissions Identify and drive process improvements to increase automation and reduce manual reporting effort Experience: 3+ years of experience in financial planning and analysis in a rigorous environment Ability to work in a fast-paced, team environment Excellent communicator with ability to storytell, zooming in and out as needed Strong Gsheets/Excel financial modeling and problem-solving skills Detail oriented, highly organized self-starter with a drive to understand core business issues coupled with high determination to uncover solutions Ability to organize and track overlapping tas

The Sr. Enterprise Applications Analyst, Order Management owns the health and evolution of TaylorMade's Oracle EBS Order-to-Cash platform across global operations. This role translates business requirements into scalable O2C solutions, partnering with Sales, Operations, Finance, and Supply Chain to keep systems aligned with commercial goals. Reports to the Solution Architect, ERP Applications. Essential Functions and Key Responsibilities Configure and maintain Oracle OM module setups: order types, transaction types, workflow assignments, hold definitions, pricing rules, and shipping parameters. Deliver end-to-end O2C support spanning Order Entry, Pricing, Scheduling, Shipping Execution, and Receivables integration, including inbound and outbound EDI order flows. Gather and document business requirements using Oracle AIM methodology; translate into functional specifications for technical development. Analyze current-state processes, quantify gaps, and design Oracle-standard solutions that deliver measurable efficiency gains. Develop and execute test plans for functional, SIT, and regression scenarios; perform root cause analysis on production defects. Support Oracle EBS integrations with third-party systems including WMS, 3PL, and EDI platforms across O2C processes. Create and maintain functional design documents, configuration workbooks, and end-user training materials. Knowledge and Skills Requirements Deep functional expertise across Oracle EBS O2C modules: Order Management, Advanced Pricing, Configurator, ATP/Global Order Promising, Shipping Execution, Inventory, and Receivables. Functional understanding of RICEW object design and O2C-adjacent integration architecture. Strong analytical and problem-solving skills with attention to detail. <