Senior Technical Support Engineer Jobs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer, Data Layer As a Senior Software Engineer on the Data Layer team within the Platform group, you'll shape the API (GraphQL) platform that connects every client application to Coinbase's backend services, handling the majority of user traffic across Consumer, Base, and Institutional products. You'll own the critical systems that route and serve API requests at scale, improving reliability, performance, and developer experience for hundreds of engineers building on this foundation layer. What you'll do: Own and deliver projects end to end, from scoping and system design through implementation, rollout, and production validation, driving measurable progress on the team's highest-priority initiatives. Design and build high-reliability, low-latency systems serving millions of users, tackling challenges like caching, upstream service optimization, and efficient connection management at scale. Build and improve the API framework and tooling that hundreds of engineers depend on, making it fast and easy for teams across the company to build, test, and ship independently. Drive operational excellence across T0 services: own SLOs, improve observability, lead incident response, and reduce operational toil so the team can invest in high-leverage work. Partner cross-functionally with product engineering teams to design API schemas, support service launches,

Skeletons, lasers, tattoo buses — the Torq brand grabs attention like nothing else in cybersecurity. And we're growing like crazy, backed by Series D funding, 200% employee growth, and 300% revenue growth. Fueling Torq's momentum is our game-changing AI SOC platform, backed by a team and culture that makes Torq one of Forbes' Best Startup Employers in America, and a Business Insider 'startup to bet your career on'. Life at Torq is all gas, no brakes. We're a team of relentless, collaborative go-getters pushing the boundaries of what's possible for security automation. Every role is an essential driver of Torq's success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500. We are looking for an experienced Senior Product Manager to own Torq's Builder Experience domain - a core part of how security teams design, build, and deploy automations. As AI fundamentally changes how security operations work, this role sits at the center of that shift. This role requires genuine product craft - the ability to see what security teams actually struggle with and shape tools that feel intuitive and powerful - alongside frontier AI product thinking: defining how a conversational AI should behave, where its limits are, how it earns trust, and how it sharpens with every interaction. What You’ll Be Doing Own the end-to-end builder experience - from understanding where security teams get stuck to shipping flows that feel intuitive and powerful Care about how the product looks and feels. Partner closely with Design to turn ambiguity into clear, usable flows Drive our conversational AI product forward as a first-class part of the platform Own how we evaluate the AI experience: define what "good" means, how we measure quality, and how we improve it continuously Perform customer research and hands-on deep-dives to understand how people build and where they get stuck Analyze usage patterns and feedback to spot signal and translate it int

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are As a designer, you understand that experience goes beyond interface, and that design value lies in the resulting decisions. You design integrated systems, from digital products to operational workflows and organizational structures. A collaborative systems thinker, you ensure experiences are user-centered, resilient, and aligned with business needs. You thrive on complex challenges with diverse stakeholders, synthesizing competing inputs into actionable design direction, and guid

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Senior Project Manager who is passionate about delivering software implementations and building excellent relationships with our customers. As an Implementation Project Manager you will own client engagements and be the internal advocate for your customers. Your Mission You will be responsible for key project factors like resources, scope, timeline, deliverables, budget, reporting, and customer satisfaction. You will collaborate across organizations including Implementation, Sales, Product Management, and Support throughout the project lifecycle. As an Implementation Project Manager you will: Manage customer-facing professional service projects, responsible for tasks including requirements gathering, project planning, execution and status tracking, internal reporting and record keeping, customer reporting and stakeholder management Engage with new and existing enterprise customers in a project management capacity, working with other OneTrust Consultants to deliver the solution as scoped Build and manage customer-facing project plans and status repo

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the Team: Bitstamp Exchange Platform Bitstamp made history in 2011 as the world’s first regulated crypto exchange. As a key part of the Robinhood family, the Exchange Platform team owns the full service lifecycle. We are the architects of a modern, high-velocity ecosystem that enables our global expansion, ensuring the world’s longest-running exchange remains unshakeable. The Role As a Senior Backend Engineer integrated into the Exchange Platform team, you will be a key driver of our modernization strategy. You will be an essential part of building the new generation infrastructure for low-latency services in the cloud, adopting cutting-edge technologies to drive our high-velocity ecosystem. This role is based in our London office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. Requires participation in an on-call rotation to support business needs. What You’ll Do Build Next-Gen Infrastructure: Architect and implement high-availability, low-latency cloud infrastructure that ensures performance and portability across our ecosystem. Modernize and Scale: Lead the transition of our services to modern, containerized environments, optimizing deployment and scaling workflows. Robinhood Ecosystem Integration: Manage and execute high-priority integration projects that align Bitstamp's backend with Robinhood's global infrastructure. Evolve the Stack: Identify and implement back

ROLE: SENIOR STRATEGIST (PORTFOLIO) TEAM: THE KITCHEN NORTH AMERICA LOCATION: CHICAGO COMPANY OVERVIEW: The Kitchen brings together a range of disciplines and capabilities. It’s a team of creatives, producers, data analysts and social experts working together to deliver remarkable ideas that live in a variety of mediums, from everything from social to TV. This team moves at the speed of culture. It is built to respond to trends and events as they happen, coming up with the ideas that transcend social media to capture the spirit of the moment, earn media impressions, and get the country talking. Are you ready to join an award-ambitious team that's making waves in the advertising industry? Our incredible team has been recognized internationally by industry giants like Cannes, One Show and was named Campaign's Global ‘In-House Agency of The Year’, further solidifying our position as a leader in the industry. Join us and be a part of something truly special - a team that's dedicated to creating ground-breaking work and pushing limits. At The Kitchen, we're not just looking for individuals who want to be a part of the advertising industry - we're looking for trailblazers who are ready to lead the way to the next big thing! We want individuals who are passionate about producing award-winning work and have an innate drive to their craft and are eager to generate innovative ideas both within and outside of the brief. ROLE OVERVIEW: The Senior Strategist at The Kitchen is responsible for serving as the day-to-day strategic lead across multiple brands, supporting Portfolio Marketing. We seek someone who thrives in a fast-paced, creative environment. This role demands a unique blend of strategic thinking, cultural curiosity, and, channel expertise to deliver 360 campaigns that win shoppers, from above the line to below the line. Day-to-day responsibilities include developing strategies for occasion-based multiple brand campaigns, and delivering channel strategic plans t

ABOUT WIN: Founded in 1993, WIN is a highly innovative PropTech company building new and disruptive software platforms and products for the massive real estate industry. We have the stability and brand recognition as a 30-year old company along with the curiosity and energy of a start-up. We are an Entrepreneur 500 company, Entrepreneur Fastest Growing company, and recognized as the Most Innovative Home Services Company . OUR CULTURE: Our colleagues are driven by curiosity and tinkering and a desire to make an impact. They enjoy a culture of high energy and collaboration where we listen to each other with empathy, experience personal and professional growth, and celebrate small victories and big accomplishments. Click here to learn more about our company and culture: https://www.linkedin.com/company/winhomeinspection/life ABOUT THE SENIOR DATA ENGINEER ROLE: WIN is looking to add Senior Data Engineer to our growing team! Ideal candidates are passionate about analyzing complex data sets, generating insights, and providing data-driven recommendations. You will be part of a multi-disciplinary team transforming the real estate industry with one of its kind disruptive services by harnessing the power of generative AI in most of our upcoming products. KEY RESPONSIBILITIES: Collaborate with cross-functional teams to define data requirements, perform data collection, and ensure data quality and integrity. Curate data sets including through hands on analyses and automated tools including web scraping, ETL pipelines and SQL queries. Conduct in-depth research and analysis to identify new data sources and complement existing data sources. Design and maintain intuitive BI dashboards, reports, and visualizations to effectively communicate complex data and insights. Identify actionable business insights through analysis of data trends, patterns, and correlations. Own documentation of data processes, schemas, and data sets Build usi

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior GTM Strategy & Operations Manager at Vanta, you'll combine hands-on operational ownership with strategic problem solving to help shape the future of our Partner business. The GTM Strategy & Operations team partners with Sales and Channel leadership to design the processes, systems, governance, and insights that enable predictable, scalable revenue growth. We're building the operational infrastructure that helps our go-to-market teams move faster today while positioning the business to scale tomorrow. In this role, you'll start by owning key day-to-day Channel Operations to develop a deep understanding of the business. From there, you'll partner closely with Channel leadership and GTM Operations to identify opportunities, lead cross-functional initiatives, and build scalable solutions that improve the partner experience, simplify how we operate, and support Vanta's long-term growth. What you’ll do as a Senior GTM Strategy & Operations Manager at Vanta: Become the operational backbone for Vanta's Partner business by owning core day-to-day Channel Operations while developing a deep understanding of our GTM motion, systems, and partner ecosystem. Partner closely with Channel leadership, GTM Operations, Business Systems, Finance, and Marketing to evolve Vanta's long-term Channel operating model and operational strategy. Lead high-impact strategic initiatives across the partner ecosystem, including partner programs, deal registration, partner attribution, Rules of Engagement, pricing strategy, territory and account governance, and partner lifecycle management. Design and implement scalable processes, governanc

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! The Human Resources function is responsible for providing human resources (HR) support to a major business unit or functional area. This includes any issues relating to talent acquisition, compensation and benefits, employee relations, training and development, and HR operations. The Analytics, Modeling, & Reporting area is responsible for analyzing and reporting on data sets for a particular area to evaluate, recommend and support the implementation of business strategies and operational processes. The Human Resources Information System (HRIS) and Reporting focus specializes

About Datadog We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale with trillions of data points per day, enabling seamless collaboration and problem-solving among Dev, Ops, and Security teams for tens of thousands of companies globally. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. The Team The Datadog Security Libraries team owns the customer-side integrations behind our run-time security products App & API Protection , Workload Protection , and Code Security . Our libraries let customers automatically manage application security risk with continuous, real-time monitoring of vulnerabilities and threats against their web applications, serverless applications, and APIs, in production. Automatically integrated with Application Performance Monitoring (APM) distributed tracing and code-level context, our software empowers development, operations, and security teams to build and run secure applications. As a polyglot team we ship and maintain the security capabilities of Datadog's tracing libraries across .NET , Java , Go , Node.js , Python , Ruby , and PHP , on top of a shared C++ core and a set of HTTP proxy integrations (primarily Envoy, NGINX, and HAProxy). Our code runs inside thousands of production applications around the world. Recent work spans exploit prevention (RASP) and WAF detections, API Security, code security (IAST and SCA), and AI-assisted ("agentic") onboarding, always measured by real product outcomes and operational telemetry. The Opportunity We're looking for a senior, polyglot engineer to contribute across several of our security libraries, with .NET or Java expertise. You'll design and build security integrations and detection features, take them from prototype to production-hardened, and own them operationally as they instrument thousands of applications. As a se

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Location Type: 3 Days in Menlo Park Office About the role We are an AI-first analytics team. We don't use AI to augment traditional BI workflows — we've replaced them. The Analytics team builds the intelligence layer that the Tax function under the CFO office runs on: AI agents that encode repeatable tax processes, Streamlit apps that surface real-time insight, semantic models that let any analyst query complex data in plain English, and workflow automations that collapse hours of manual work into a single prompt. Our primary development environment is CoCo (Cortex Code), Snowflake's AI coding assistant, and SnowWork , the AI IDE we ship work in. You will partner closely with Tax leadership to transform their function using AI. Every deliverable on this team is built AI-first: you design the workflow, you write the prompt, you validate the output. If you are still building dashboards by hand, refreshing Excel files manually, or treating AI as a spell-checker for your code — this role will ask you to operate differently. This is a high-breadth seat focused on unifying fragmented tax data, identifying high-risk areas, and automating compliance reporting to allow the Tax team to focus on decision-making and exception handling. One week you're building a new AI agent for tax ri

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising , you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit www.inmobi.com Position Overview We are looking for a passionate and experienced Senior Publisher Partnerships Manager to drive growth and excellence across InMobi’s publisher partnerships. This is a client-fac

CAPCO POLAND Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management Focused on maintaining our nimble, agile, and entrepreneurial culture Committed to growing our business and hiring the best talent to help us get there The Role As a Senior Business Analyst , you will provide consulting expertise to clients delivering large-scale Cards transformation initiatives across the banking sector. Drawing on your experience in Cards & Payments, you will help clients define business priorities, optimise operating models, and translate complex business challenges into practical, scalable solutions that support successful transformation. Working closely with business stakeholders, architects, and delivery teams, you will bring a strategic consulting perspective to business analysis, solution design, and transformation planning. A strong background in Cards platforms is essential, while experience with VisionPLUS (Visiona) or similar enterprise card processing solutions will be considered a distinct advantage. What You'll Do Partner with clients to shape and deliver business analysis for strategic Cards transformation programmes, ensuring business objectives are aligned with practical implementation approaches. Analyse business capabilities, operating models, and processes to identify opportunities for optimisation and support the successful adoption of modern Cards solutions. Facilitate workshops and stakeholder discussions to define business requirements, resolve complex challenges, and build alignment across business and technology teams. Assess the impact of business and technology change, identifying key risks, dependencies, and organisational considerations to support informed decision-making throughout th

JOIN OUR TEAM As a Senior Software Engineer on our Web & API team, you will play a key role in shaping and evolving our e-commerce storefront. Working across the full stack, from React components and data integrations to AI-powered features, you will take ownership of complex features end-to-end, from specification and architecture through to delivery and monitoring. In close collaboration with Product and Design in an agile environment, you will combine a keen eye for performance with a drive to build experiences that delight millions of customers. Your curiosity for emerging technologies will help the team work smarter, ship faster, and continuously push the boundaries of what is possible. This position is permanent and based in Munich . WHAT YOU'LL DO Design, build, and maintain features end-to-end across the storefront and mobile API, from specification through server-side data loading and UI to production release and maintenance Build and extend integrations with our e-commerce, headless CMS, search, analytics, and experimentation platforms Build AI-powered user-facing features, directing and reviewing AI coding agents in your own and the team's workflow while owning the correctness, security, and maintainability of everything that ships Own the caching, rendering, and performance strategy for the storefront and mobile API Partner with Product Managers and Designers to turn business goals into performant, high-quality user experiences Champion code quality and reliability through testing, code reviews, and the conventions and context that keep the codebase healthy for both engineers and AI agents as it grows YOU COME WITH Deep expertise in React, TypeScript, and modern frontend development, backed by strong software architecture skills and solid engineering principles A sharp focus on performance across the stack, from frontend rendering to backend data fetching, including server-side rendering (ideally with React Router) and GraphQL Strong specification and ar

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The Observability, Monitoring, and Integrations team sits within GitLab's Monetization section and owns end-to-end observability, monitoring, and detection across the systems that power how customers buy and use GitLab. As a Backend Engineer on the Fulfillment Workflow Monitoring (Catch All) team, you'll build and operate telemetry, detection, and reconciliation tooling that identifies billing, data, and event anomalies across CustomersDot, Salesforce, and Zuora before they affect revenue or the customer experience. This is a greenfield team, and you'll help build it from the ground up. You'll shape its o