Senior Technical Support Engineer Jobs

1KOMMA5° At 1KOMMA5° , we pursue a clear vision: Living on wind and sunlight forever for free . To make this a reality, we are building the energy system of the future with Heartbeat AI. Want to be part of it? We bring together regional craftsmanship and scalable software: We don't think of solar, batteries, heat pumps, and e-mobility as isolated components, but control them as an intelligent, integrated overall system in our virtual power plant. Directly connected to the electricity market – in real time, fully automated. This way, energy is used when it is available from renewables and particularly cost-effective. By 2030, our goal is to transition 1.5 million households to renewable energies. Over 3,000 people are working towards this every day, at more than 80 locations worldwide, from Finland to Australia. Want to take responsibility and build solutions that truly matter? Apply now and help us shape the energy world of tomorrow. Learn more about our Product & Tech team! Deine Position Heartbeat AI is our energy optimisation platform that always provides our customers with the cleanest and cheapest energy. As the ( Senior) Go-to-Market Scaling Manager - Germany, your first focus is optimising the performance, positioning, and monetisation of Heartbeat AI within our largest and most established market while adding new products to it and making sure our new customer-facing features get seen. You will take ownership of what's already working and what isn't, fine-tuning pricing, packaging, and go-to-market execution while working closely across Product, Tech, Sales, and Marketing to keep the German market performing at its full potential. You own the performance and monetisation of Heartbeat AI within the German market, working to continuously optimise what's already in place rather than build from zero. You fine-tune pricing and packaging, identify where existing structures are leaving value on the table, and drive the changes needed to capture it. You bring new po

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity As a Senior Product Manager at Flexport, you'll set the strategic vision and shape products that transform global logistics at scale. You’ll collaborate seamlessly with engineering, design, operations, and business teams to develop and iterate on solutions that power seamless, efficient movement of goods worldwide. Your leadership will guide the team to deliver products that empower businesses—large and small—to meet customer demands and succeed in global markets. Omnichannel Fulfillment at Flexport Omnichannel fulfillment sits at the heart of Flexport’s mission to make global commerce so easy that there would be more of it. By integrating logistics across e-commerce, retail, and direct-to-consumer channels, we enable merchants to deliver faster, more efficiently, and at lower cost. As Senior Product Manager, you'll lead the vision and execution for outbound fulfillment solutions, enabling fast and reliable deliveries for shoppers, driving innovation in an interconnected supply chain ecosystem for our merchants —and shaping the future of global trade. Learn more about Flexport Omnichannel here . What You’ll Do Lead Product Strategy: Define the holis

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As Senior Counsel, GTM Legal, you'll serve as a trusted legal partner to Gong's rapidly growing Go-to-Market organization, leading complex enterprise customer negotiations while helping scale a world-class legal function. You'll work closely with Sales leadership, Deal Desk, Security, Product, Privacy, Finance, and other cross-functional partners to structure creative commercial solutions that accelerate revenue while appropriately managing legal risk. You'll also play an important role in mentoring junior lawyers, improving contracting processes, and helping Legal scale alongside Gong's continued growth. This is an ideal opportunity for someone who enjoys solving complex commercial problems, thrives in a fast-paced SaaS environment, and wants to help build one of the industry's leading GTM Legal organizations. RESPONSIBILITIES Lead negotiation and dr

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Senior Manager of UX Design (or Senior Manager of User Experience as we call it!) to join our Customer Experience Team. This individual will report into our Director of Customer Experience, and will elevate how design decisions connect to customer research and measurable business outcomes. This individual will be responsible for leading and growing a team of UX Designers, ensuring design work is grounded in research rather than intuition, and serving as the primary voice for UX in executive-level conversations. This is a hands-on leadership role for someone who can both direct a team and personally advocate for the customer in the room where decisions get made. This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open. Role Type: Full-Time, Exempt Location: Remote Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility Base

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn , Facebook , Instagram , TikTok , and X ; and learn more about Lifted at Go-Lifted and follow on LinkedIn . As a Senior People Operations Specialist, you will play a key role in delivering thoughtful, scalable people programs and operational support across the employee lifecycle. As part of our People Operations team, you’ll combine strong operational expertise with the judgment and partnership skills needed to support HR Business Partners, managers, and employees through both day-to-day needs and more complex people matters. You’ll own and continuously improve key people programs and processes, with a particular focus on employee lifecycle operations, immigration

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . This is a territory-focused role covering Oregon and Washington. Candidates must currently reside in Oregon or Washington and be able to regularly travel throughout the assigned territory to support customers and channel partners. Responsibilities: Develop and execute channel sales strategies to drive revenue growth through distributors, resellers, and strategic partners. Create and deliver compelling proposals, quotes, and presentations that effectively communicate security solutions and business value. Align SonicWall's value proposition with partners' strategic objectives to drive engagement, sales activities, and business growth. Build and execute joint business plans with partners, outlining strategies and tactics to achieve revenue and quota targets. Provide accurate monthly, quarterly, and annual sales forecasts. Develop and maintain a healthy partner sales pipeline while consistently meeting or exceeding assigned quotas. Establish and strengthen relationships with distributors, resellers, and key end-user accounts. Identify and pursue opportunities, promotions, and creative incentives to increase sales performance. Serve as a trusted advisor and subject matter expert on SonicWall's products, solut

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn , Facebook , Instagram , TikTok , and X ; and learn more about Lifted at Go-Lifted and follow on LinkedIn . As a Senior People Operations Specialist, you will play a key role in delivering thoughtful, scalable people programs and operational support across the employee lifecycle. As part of our People Operations team, you’ll combine strong operational expertise with the judgment and partnership skills needed to support HR Business Partners, managers, and employees through both day-to-day needs and more complex people matters. You’ll own and continuously improve key people programs and processes, with a particular focus on employee lifecycle operations, immigration

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Why PlayStation? Why San Diego Studio? We are the team behind MLB The Show, a critically acclaimed AAA sports franchise developed for PlayStation, Xbox, and Nintendo platforms. Our focus is on delivering innovative, high-quality gaming experiences – and we’re looking for a Sr Programmer to help build, package, and ship the game on every platform we support. The ideal candidate possesses strong problem-solving abilities, sharp attention to detail, and thrives both independently and in collaborative, cross-functional teams. They are a versatile generalist who is as comfortable owning a build and data-packaging pipeline as they are bringing the engine up on new hardware or diving into low-level systems to track down a crash or reclaim memory. They enjoy the planning side of the work: scoping infrastructure changes, sequencing a platform or SDK migration so the team is never blocked, and modernizing tools and systems that have grown over many years. Not only does this person have a strong understanding of how large codebases are built, shipped, and maintained, they are also comfortable with the system-level aspects of the target hardware they’re working on when transitioning to new platforms. Key Responsibilities: • Develop, optimize, and maintain the cr

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Software Engineer for our Anti-Abuse team within Security Foundations. This team is responsible for protecting Snowflake and our customers from abuse on the Snowflake platform — building foundational security primitives across a complex multi-cloud environment to combat fraud, account takeovers, data exfiltration, and AI security threats at the scale of Snowflake’s hyper-growth. AS A SENIOR SOFTWARE ENGINEER, SECURITY FOUNDATIONS AT SNOWFLAKE, YOU WILL: Design, build, and scale security-by-default capabilities that protect Snowflake products across a complex multi-cloud environment Develop intelligent security platforms and services that leverage AI/ML and risk scoring to identify, prioritize, and respond to security threats and policy violations Build real-time detection and prevention systems to defend against account compromise, AI abuse, and data exfiltration through adaptive enforcement and granular policy controls Create security intelligence and monitoring capabilities that detect suspicious account & user activity, generate actionable insights, and enable timely response Partner across Security, Engineering, and Product teams to define security strategy, influence product design, and drive adoption of secure engineering practices Raise the

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our Infrastructure team is passionate about building software to solve problems at massive scale. We do this often, and when we believe our solution is worth sharing with the community, such as Envoy Proxy , we open source our ideas for the benefit of others. As a Infrastructure Engineer at Lyft, you will run our Production Infrastructure by monitoring system availability and take a holistic view of our platform health. You will build software and platforms to automate infrastructure platform operations and management. By measuring and monitoring our operations you will seek opportunities to optimize our systems in order to push our platform forward, anticipating our customers' needs in order to continually improve the platform. You will provide Lyft partner teams with operational support to help them build robust large scale distributed systems. About the Team Data Pipelines is at the heart of all critical data flowing through Lyft supporting hundreds of services that impact millions of drivers and passengers every day. Our team’s mission is to empower Lyft engineers to self-serve in building and maintaining data pipelines as needed to support products that deliver the world’s best transportation experience. We leverage a variety of technologies to store, stream and manage data making it available to our internal customers. Responsibilities: Maintain and analyze metrics from; operating systems; control planes; and applications to assist in fault detection and performance enhancement Design, develop and deploy tooling and systems that continually improve the reliability, scalability and efficiency of our platform Balance feature development speed and reliability with service-level objectives Operate and improve our Infrastructure using industry best practices and tools Participate in design and

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. Let us be your partners in change. Location: We are actively hiring in the Charleston, SC area. About the Opportunity LINK is actively seeking a Senior Design Strategist or Strategist; Program Manager to join our dynamic team, where we leverage strong partnerships and a robust portfolio of clients across diverse industries. You will be responsible for leading and executing innovative design strategies, collaborating with both internal teams and executive-level clients, and driving impactful visual storytelling to meet client objectives. This is an exciting opportunity for an experienced professional to bring a combination of creative and strategic expertise to elevate LINK’s business growth and deliver high-quality, human-centered design solutions. You will work closely with clients to understand their challenges, develop compelling narratives, and implement design strategies that align with their mission, goals, and brand identity. Ideal candidates will have a proven track record of designing impactful visual experiences, utilizing data-driven insights, and collaborating cross-functionally to deliver exceptional client results. Qualifications Bachelor’s degree in Journalism, Communication, English, Business, or a related field 10+ years of experience in strategic communication, public affairs, program management, or strategy development 7+ years program/project management experience including familiarity with Agile methodologies and project delivery best practices Current Secret level clearance or higher required. Excellent organizational skills with t

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role : Join the InfoSec - Security Architecture team as a Senior Information Security Infrastructure Engineer , where you'll have the chance to play a key role in protecting our organization's data and systems. This position offers the opportunity to work on meaningful projects that directly impact our security posture and collaborate with a skilled team passionate about information security. In more details: We ingest the security telemetry that the whole security org runs on. In this role you'll get that telemetry into Elasticsearch consistently and keep the underlying Elastic clusters healthy. You own the pipeline end to end: from a new security data source landing, through ingest pipelines, into the indices detection, IR, and consulting teams query, plus the clusters that store it all. What You Will Be Doing : Security telemetry ingestion - build and maintain ingestion of security-relevant data into Elasticsearch (cloud provider audit logs, identity/SaaS activity, endpoint and asset data). This means integrating with third-party and cloud provider APIs to pull telemetry: auth, pagination, rate limits, and handling schema changes. Both Elastic integrations and one-off custom integrations. Keep the Elastic Cloud on Kubernetes clusters healthy. Monitor and upgrade them regularly. This involves updating versions and build

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role : Join the InfoSec - Security Architecture team as a Senior Information Security Infrastructure Engineer , where you'll have the chance to play a key role in protecting our organization's data and systems. This position offers the opportunity to work on meaningful projects that directly impact our security posture and collaborate with a skilled team passionate about information security. In more details: We ingest the security telemetry that the whole security org runs on. In this role you'll get that telemetry into Elasticsearch consistently and keep the underlying Elastic clusters healthy. You own the pipeline end to end: from a new security data source landing, through ingest pipelines, into the indices detection, IR, and consulting teams query, plus the clusters that store it all. What You Will Be Doing : Security telemetry ingestion - build and maintain ingestion of security-relevant data into Elasticsearch (cloud provider audit logs, identity/SaaS activity, endpoint and asset data). This means integrating with third-party and cloud provider APIs to pull telemetry: auth, pagination, rate limits, and handling schema changes. Both Elastic integrations and one-off custom integrations. Keep the Elastic Cloud on Kubernetes clusters healthy. Monitor and upgrade them regularly. This involves updating versions and build

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role : Join the InfoSec - Security Architecture team as a Senior Information Security Infrastructure Engineer , where you'll have the chance to play a key role in protecting our organization's data and systems. This position offers the opportunity to work on meaningful projects that directly impact our security posture and collaborate with a skilled team passionate about information security. In more details: We ingest the security telemetry that the whole security org runs on. In this role you'll get that telemetry into Elasticsearch consistently and keep the underlying Elastic clusters healthy. You own the pipeline end to end: from a new security data source landing, through ingest pipelines, into the indices detection, IR, and consulting teams query, plus the clusters that store it all. What You Will Be Doing : Security telemetry ingestion - build and maintain ingestion of security-relevant data into Elasticsearch (cloud provider audit logs, identity/SaaS activity, endpoint and asset data). This means integrating with third-party and cloud provider APIs to pull telemetry: auth, pagination, rate limits, and handling schema changes. Both Elastic integrations and one-off custom integrations. Keep the Elastic Cloud on Kubernetes clusters healthy. Monitor and upgrade them regularly. This involves updating versions and build

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role : Join the InfoSec - Security Architecture team as a Senior Information Security Infrastructure Engineer , where you'll have the chance to play a key role in protecting our organization's data and systems. This position offers the opportunity to work on meaningful projects that directly impact our security posture and collaborate with a skilled team passionate about information security. In more details: We ingest the security telemetry that the whole security org runs on. In this role you'll get that telemetry into Elasticsearch consistently and keep the underlying Elastic clusters healthy. You own the pipeline end to end: from a new security data source landing, through ingest pipelines, into the indices detection, IR, and consulting teams query, plus the clusters that store it all. What You Will Be Doing : Security telemetry ingestion - build and maintain ingestion of security-relevant data into Elasticsearch (cloud provider audit logs, identity/SaaS activity, endpoint and asset data). This means integrating with third-party and cloud provider APIs to pull telemetry: auth, pagination, rate limits, and handling schema changes. Both Elastic integrations and one-off custom integrations. Keep the Elastic Cloud on Kubernetes clusters healthy. Monitor and upgrade them regularly. This involves updating versions and build