Senior Technical Support Engineer Jobs

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team The Accounting team at Decagon is at the center of our growth, building the financial foundation that powers a rapidly scaling startup. We ensure accurate, timely financial reporting in accordance with U.S. GAAP while designing scalable processes and strong controls that support expansion across teams and geographies. Partnering closely with Sales, People, Legal, and Operations, we drive thoughtful spend management, contract oversight, and operational excellence—balancing precision with agility in a fast-moving environment where our work directly enables the company's next stage of growth. About the Role We're looking for a detail-oriented Senior Accountant to help build and run the day-to-day accounting engine that keeps our company scaling. This is a high-impact individual contributor role that owns core accounting operations across the general ledger, month-end close, accounts payable and receivable, and travel and expense. You'll produce accurate, GAAP-compliant financials while

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role The ML Infrastructure team is responsible for building & improving the core infrastructure for autonomy teams at Nuro. In this role, you will work closely with teams across Nuro, to design, build and deploy core infrastructure components in machine learning model life cycle, to push the autonomous future forward. You will have an opportunity to work across the full stack of machine learning solutions - from designing robust and scalable model & data pipelines to building to deploying the optimized models on Nuro’s fleet of self-driving robots! About the Work Design and develop ML workflow pipelines to train, optimize, validate, and deploy Nuro autonomy models. Develop and maintain continuous testing and monitoring systems for core ML infrastructure components. Develop observability to track ML model lifecycles from data generation to on-road validation. Maintain an in-house ML inference platform to serv

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We are looking for a Senior Software Engineer to join our Product Platform org - the group that powers product development across Vanta by building the shared foundations that every engineering team builds on top of. This hire will join one of two closely-aligned teams within the org, each working on foundational challenges with company-wide impact. Application Primitives is responsible for the shared, customer-facing platform components that product teams implement across the product: examples include comments, notifications platform, event log infrastructure, and agentic audit trails. This team sits at the intersection of platform and product - not pure infrastructure, not pure product - building the reusable building blocks that let other teams ship faster and more consistently. Libraries & Foundations is a brand-new team that owns Vanta's internal engineering libraries and golden-path patterns. Sitting between core platform and product platform in the stack, this team builds the TypeScript-first abstractions and shared foundations that all Vanta engineers build on top of - including event-driven architecture libraries, code quality tooling, and test frameworks. You'll be evaluated for both teams based on your background and interests, and the decision on team placement will reflect where your skills and passions are the strongest fit. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Software Engineer, Product Platform at Vanta: Design and build high-quality, scalable systems and shared libraries that multiple engineering teams depend on - whether that's shared

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We are looking for a Senior Software Engineer to join our Product Platform org - the group that powers product development across Vanta by building the shared foundations that every engineering team builds on top of. This hire will join one of two closely-aligned teams within the org, each working on foundational challenges with company-wide impact. Application Primitives is responsible for the shared, customer-facing platform components that product teams implement across the product: examples include comments, notifications platform, event log infrastructure, and agentic audit trails. This team sits at the intersection of platform and product - not pure infrastructure, not pure product - building the reusable building blocks that let other teams ship faster and more consistently. Libraries & Foundations is a brand-new team that owns Vanta's internal engineering libraries and golden-path patterns. Sitting between core platform and product platform in the stack, this team builds the TypeScript-first abstractions and shared foundations that all Vanta engineers build on top of - including event-driven architecture libraries, code quality tooling, and test frameworks. You'll be evaluated for both teams based on your background and interests, and the decision on team placement will reflect where your skills and passions are the strongest fit. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Software Engineer, Product Platform at Vanta: Design and build high-quality, scalable systems and shared libraries that multiple engineering teams depend on - whether that's shared

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta continues its push into the enterprise, the Upmarket Account Executive team is at the center of that growth, and this role is the dedicated enablement partner making that motion faster, sharper, and more scalable. As a Sr. Revenue Enablement Manager supporting our Upmarket AE organization, you'll operate as a true strategic thought partner to AE leadership, helping design and build the enablement infrastructure needed to win in complex, enterprise sales environments. This is a high-autonomy role that shapes how Vanta's most strategic sellers learn, grow, and perform. What you’ll do as a Sr. Revenue Enablement Manager at Vanta: Serve as a dedicated strategic partner to Upmarket AE leadership, including directors and frontline managers, to deeply understand the upmarket GTM motion and proactively identify where enablement can drive measurable impact on pipeline and revenue. Build and maintain a suite of high-quality enablement resources, including playbooks, deal strategy frameworks, account planning tools, and competitive positioning guides, that equip AEs to engage and win at the enterprise level. Design and deliver enterprise-grade sales methodology programs, such as MEDDPICC and Command of the Message, and embed them into the day-to-day practices of the Upmarket AE team. Conduct continuous needs assessments, drawing on data from Gong, Salesforce, and direct field observation, to identify capability gaps and prioritize the enablement roadmap accordingly. Partner cross-functionally with Revenue Operations, Product Marketing, Product Management, and Solutions Engineering to ensure Upmarket AEs have timely, high-quality

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors About the Role Nuro takes a machine-learning-first approach to autonomous driving, and the ML Infrastructure team builds and operates the infrastructure that makes that possible. We own the systems that train the models at the core of the Nuro Driver™ - from distributed GPU training and closed-loop reinforcement learning, to the workflows, orchestration, observability, and cost management that keep the fleet running efficiently. Our work sits directly on the critical path of autonomy development. When a training run stalls, when a pipeline silently regresses, or when GPU utilization slips, it shows up in how fast the rest of the company can ship. We care as much about reliability and operational maturity as we do about raw scale. About the Work Contribute to Nuro’s training infrastructure, spanning multi-generation accelerators, and multi-cluster scheduling and orchestration. Design and operate large-scale data pipelines - batch and strea

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Team: Shopping at Reddit is one of the company's biggest bets. Shopping is core to Reddit's monetization strategy and Dynamic Product Ads (DPA) is one of our fastest-growing verticals. The Shopping product org has end-to-end ownership of how advertisers and Redditors interact with products and purchasing decisions. Our strategy is built on Reddit's unique strength - authentic, community-generated content. The Opportunity: The Product Catalog is the single source of truth for product data across paid and organic Shopping. It powers paid and organic shopping products and the Product Knowledge Graph (PKG). We're hiring a Product Manager to own Catalogs and Applied PKG end-to-end. The aspiration is to turn this asset into a platform that drives ROAS and powers product discovery across Reddit. This role sits at the intersection of advertiser tooling, product & content understanding and user experiences. You will partner deeply with the Catalogs engineering team, the Ads Content Understanding (ACU) team, and the Shopping product team across performance, formats and more. What You'll Do: Cut advertiser onboarding friction and prepare for the next phase of Shopping @ Reddit. Move catalog onboarding from days to hours through better error handling, automated feed-issue resolution, productID/item-group-ID matching improvements, and (longer-term) URL-to-catalog automation. Stand up the foundations of a Reddit Merchant Center. Ship the next phase of catalog innovation. Drive LLM-based catalog enrichment (fill missing

InMobi (Corporate) InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. Overview of the Role: InMobi is seeking a passionate, ambitious, and driven Senior Sales Manager to drive new logo activation for InMobi's App Performance Solutions team across the DACH region and broader EMEA market. In this role, you'll be responsible for identifying, engaging, and closing high-value opportunities with some of the largest brands across non-gaming verticals. This is a high-impact, quota-carrying role ideal f

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role We’re the Connectivity Team at Verkada — and we own some of the most strategically critical products in the company: - Verkada Gateways – ( https://www.verkada.com/gateways/ ) Bringing cameras, access control, and sensors online anywhere in the world - Verkada Security Trailers –( https://www.verkada.com/security-trailers/ ) Rapid-deploy mobile security units - Quality Sensors – ( https://www.verkada.com/air-quality/sensors/ ) Environmental intelligence at scale We’re a small, vertically integrated team. That means we touch everything: - Embedded firmware - Cellular modems & SIMs - Linux networking - Cloud backend services - Command Frontend What You'll Do Build and maintain embedded software and firmware for devices we ship to customers. Own features end to end, from scoping and architecture through implementation, testing

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box's Network as a Service (NaaS) team owns every network interaction at Box — from the edge of our platform to the deepest layers of our internal infrastructure. You'll work across both our Edge and internal network layers, building and scaling the distributed systems and software load balancers that power how Box applications communicate with each other and with customers around the world. As a Senior Software Engineer on the NaaS team, you will drive the architecture, development, and rollout of critical networking solutions end-to-end. You'll collaborate with experienced engineers from leading technology companies, mentor teammates, and take full ownership of problems from ideation through impact measurement. This is a rare opportunity

About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. To further this mission, we’re looking for a marketer who will sit at the intersection of growth, brand, product, and operations, to develop integrated marketing strategies for our merchant business at DoorDash. The integrated marketing team is a group of marketing generalists responsible for translating business goals into marketing strategies and serving as the general manager across the organization to bring those strategies to market. About the Role The B2B Performance Marketing team is looking for a strategic, entrepreneurial, and data-driven marketer to grow DoorDash's Marketplace. This role will support DoorDash's growing Software-as-a-Service (SaaS) business, with a primary focus on SevenRooms and additional support for DoorDash Commerce Platform. Reporting to the Senior Manager, B2B SMB Marketplace & SaaS Performance Marketing, you'll develop and execute global paid media strategies designed to drive merchant acquisition, product adoption, and revenue growth. You'll build integrated media plans, manage account-based marketing (ABM) initiatives, lead experimentation across channels, and identify opportunities to drive incremental pipeline through data-driven optimization. We're looking for someone with a proven track record of thriving in a fast-paced environment with a "roll up your sleeves" attitude, strong bias for action, and an ownership mindset. The ideal candidate is equally comfortable thinking strategically about long-term growth opportunities while diving into campaign performance, analytics, experimentation, audience strategy, and measurement to uncover actionable insights. They are highly organized, collaborative, and passionate about using paid media

About the Team DoorDash completes over 2.5 billion deliveries per year and is investing heavily in the next generation of delivery automation. This role is part of a small, high-impact team building a new autonomous system from the ground up, with the potential to eventually operate at a massive global scale. We haven’t publicly announced this specific project yet. We are seeking a highly capable, driven, and passionate mechanical engineer to design and develop high performance electric motors. The primary application of these motors is unmanned aerial vehicle (UAV) propulsion. There are other important motors on our aircraft and within ground equipment that we may decide to develop in house as well. About the Role This is an exploratory product space with significant opportunity for architectural ownership. This role is on-site in San Francisco’s mission district at least 3 days per week. Availability to be onsite 5 days per week is required with flexibility to work from home as appropriate. Occasional travel to suppliers is expected. You will operate in a very fast-paced, prototype-driven environment where hands-on engineering and rapid iteration are encouraged. We provide access to a full machine shop with welding equipment, additive manufacturing tools, electrical integration tools, and significant in-house test capability to enable efficient concept-to-hardware development. This is a senior role that offers autonomy, cross-functional collaboration, mentoring, and opportunities for increasing responsibility. You're excited about this opportunity because... Collaborate closely with: Electro-mechanical design experts on winding and magnet design. Internal, domestic and foreign manufacturing partners Electrical, systems, structural, aerodynamics, reliability, and test engineers as well as industrial design to refine requirements. Design mass and volume optimized rotor and stator structures. Bearing selection and bearing system design. Electrical wiring and co

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location Remote - USA or Canada About the role We're looking for a data-driven professional to help us measure, understand, and improve the performance of our risk strategies — and to stay ahead of evolving fraud threats by designing and deploying data-driven solutions with real-world impact. You'll work directly with clients to understand their unique fraud challenges, rapidly prototype proof-of-concept models, and build scalable, production-ready solutions using machine learning and graph analytics. You'll also analyze complex datasets, design metrics, build dashboards, an

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Our Card and Payment engineering team builds reliable, intuitive experiences at the intersection of cards, payments, crypto, and global financial infrastructure. We partner closely with product, design, backend, risk, compliance, and business teams to make card and payment products accessible to users around the world. As a Senior Mobile Engineer on the Card and Payment team, your primary responsibility will be to own and improve the global card issuance process. You will work mainly with product and engineering partners in the US, while meeting regularly with teams in Asia to understand requirements and align delivery. We are looking for someone who is highly self-driven, takes real ownership, collaborates well, and is eager to learn the card issuing and payment businesses in depth. What You’ll Be Doing Own the end-to-end global card issuance process—from eligibility and application through card creation, activation, provisioning, and lifecycle servicing—and improve the experience as OKX expands into new markets. Learn the card issuing and payment domains deeply, and translate business, user, pay

#Team Nextdoor Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 350,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at nextdoor.com . Meet Your Future Neighbors As an Android Software Engineer at Nextdoor, you’ll join a fast moving team of developers, product managers, and designers who are passionate about using technology to cultivate a kinder world where everyone has a neighbor they can rely on. The Nextdoor Android team works on features and infrastructure to deliver our values to our members. We care about making an incredible Android app that respects platform conventions and is delightful to use. We’re always trying to move faster and more safely, by adopting the latest practices, such as Kotlin, Jetpack Compose, and GraphQL. At Nextdoor, we operate in an AI-first environment and expect every team member to actively use AI tools as part of their workflow. We aren't looking for prompt engineers; we’re looking for people who use tools like Claude, Gemini, ChatGPT, and Glean to challenge their own thinking and take full ownership of AI-assisted outputs. We also offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The hiring team will go over these expectations with you if you are being considered for a role near one of our offices in San Francisco, Los Angeles, Chicago, Dallas, New York, and London. The Impact You’ll Make We believe in empowering our teams to own all aspects of bringing Nextdoor to life. As such, you’ll get the opportunity to make key contributions across our Android stack - this includes developing and improving our networki