Senior Technical Support Engineer Jobs

About Druva Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world. Visit druva.com and follow us on LinkedIn , X and Facebook . Enterprise Workload is a unified server backup and archival built on Druva’s secure, enterprise-trusted, and high-performance cloud platform. With Phoenix, data can be stored indefinitely with limitless snapshots and flexible retention policies, while at the same time significantly lowering your backup costs. Druva takes a multi-layered approach to securing data that is unmatched in the industry – enabling organizations to address both their data security and data privacy requirements. As a Senior Staff Software Engineer, you will be responsible for the design, implementation and maintenance of software modules owned by a team. You will guide and mentor junior team members by reviewing their code and designs to ensure that they are writing well designed and high quality code. This role requires excellent communication skills as you will need to collaborate across teams. Key Skills: 5 to 8 years of experience Extensive experience on Go/Python/C++ Experience on OS - Unix/Linux and Windows Experience on leveraging AI tools in daily tasks Hands on experience in Networking and Multi-threading Desirable Ski

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential, and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology, and careers, to the next level. About the Role The Cortex Code team is building the future of coding agents for working with data. See our flagship product in action: Cortex Code in Action: Live Demos + AMA . Your work will directly impact how developers and businesses build with data. You'll own the full AI engineering lifecycle: design, prompt/tool engineering, evals, deployment, measurement, and optimization. You'll work with a small, high-powered modeling and infrastructure team. What you will do in this role: Own features end-to-end for Snowflake Cortex Code products. Build agentic workflows, coding harnesses, evaluation pipelines. Build enterprise-grade context engineering: function calling, tool schemas, guardrails, agent teams, and verification/repair. Partner with product and infra: translate customer problems into products and experiments. Collaborate with infrastructure teams to productionize improvements. Work with an elite team of engineers towards building great products Requirements: Bachelor’s degree in Computer Scienc

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Job Responsibilities: ​ Oversee strategic HR planning and daily operations management for the Malaysia region, serving as a strategic partner to business units to drive the implementation of HR initiatives. Manage end-to-end recruitment processes, lead hiring for key positions, conduct background checks, and ensure smooth onboarding to achieve timely staffing. Optimize employee lifecycle processes, including orientation, probation assessment, internal transfers, and offboarding, ensuring full compliance with Malaysia labor laws and regulations. Develop and implement the employee training and development framework, assist departments in designing training plans and specialized capability enhancement programs, and evaluate training effectiveness through feedback and performance metrics. Drive employee care programs, handle day-to-day employee relations, foster a positive and healthy workplace environment, and prevent and resolve labor-related risks. Stay updated on changes in Malaysia employment legislation, and continuously improve HR policies and procedures to ensure compliance. Maintain local HR systems and data, and utilize analytics to support management decision-making. Qualifications: ​ Bachelor’s degree or above in Human Resources Management, Business Administration, or a related field. Minimum 8 years of HR experience, with at least 3 years in a team management role. Prior experience in full-spectru

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Key Responsibilities​ 1. End-to-End Recruitment Execution:​ Independently manage the full-cycle recruitment for full-time positions across various functions in Malaysia, including requirement analysis, channel sourcing, interview coordination, salary negotiation, and background checks. 2. Channel Development & Maintenance:​ Effectively utilize and expand local mainstream recruitment channels (e.g., JobStreet, LinkedIn, Ricebowl, employee referrals) to build and maintain a key talent pool. 3. Business Collaboration:​ Work closely with hiring managers, providing professional recruitment advice, market insights, and effectively managing the recruitment process and expectations. 4. Candidate Experience & Employer Branding:​ Deliver a professional and positive candidate experience throughout the recruitment journey and proactively communicate company culture and values at all candidate touchpoints. 5. Data Analysis & Process Optimization:​ Maintain recruitment data, provide regular recruitment reports, analyze hiring efficiency and channel effectiveness, and propose optimization recommendations. Requirements​ 1. Experience:​ 3 years of full-cycle recruitment experience. In-house (corporate) recruitment experience is preferred. Must have proven successful recruitment experience in the local Malaysian market.​ 2. Knowledge & Skills:​ • Familiar with Malaysian labor laws, employment contracts, and local market c

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team When a Fortune 500 C-suite brings in Decagon, they are not buying a support tool. They are buying a transformation of how their customers experience their brand, end to end. Agent Product Managers are the people they trust to make that transformation real. Your counterpart is the C-suite, and what they are asking you to transform is their entire customer experience. You define the roadmap, the frameworks, and the decision-making models that make a top-down transformation feel safe to bet on. You hold that relationship from the first pre-sales conversation through the life of the account. The work compounds in a way most roles don't. Every flagship deployment you lead feeds directly into our playbooks and raises the quality of every build that follows. Hard-won lessons on your accounts become leverage across the whole company, and the IP you create outlives any single agent. These are the largest, most complex enterprises in the market. The ones that require deep customization, real j

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. In the Technology Development — Advanced Modeling & AI Solutions (AMAIS) organization, you will be part of a multidisciplinary team developing next-generation Digital Twins, predictive modeling solutions, and AI-driven technologies that accelerate advanced memory development and manufacturing excellence. You will create predictive digital representations of semiconductor processes, materials, structures, equipment, and products across DRAM, NAND, and advanced packaging technologies including HBM. Leveraging physics-based modeling, computational methods, machine learning, GenAI, large language models (LLMs), and agentic AI frameworks, you will enable technology co-optimization, design-space exploration, process optimization, yield improvement, and accelerated technology learning. Working at the intersection of engineering fundamentals, manufacturing data, and digital engineering, you will develop scalable predictive and prescriptive solutions that connect process, structure, performance, yield, reliability, and cost. This role offers the opportunity to influence critical technology decisions, drive fab-technology co-optimization , and advance Micron's leadership in data-driven semiconductor memory innovation. Qualifications: Independence – be comfortable executing activities and needs Experience in algorithm development, numerical methods, and scientific computing Solid experience with Plasma, FPM, HAR etching, and MC modeling Experience with Wet Pr

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. About our Team: Micron's Front-End Central Quality Assurance (FECTQA) team plays a critical role in ensuring product quality and reliability within our fabrication facilities. We focus on proactive risk management, containment strategies, and process excellence to support manufacturing operations and deliver world-class semiconductor products. The team partners closely with manufacturing, engineering, and quality organizations globally to drive continuous improvement, share best-known methods, and ensure consistent quality standards across the network. Position Overview: As a Senior Engineer, FE Central QA, you will be instrumental in safeguarding product integrity and driving quality improvements across ID1/Fab4 operations. This role is responsible for product containment, risk assessment, disposition of deviated products, quality system compliance, and continuous improvement in a high-volume semiconductor manufacturing environment. You will also support new product qualifications and leverage AI-enabled tools and advanced analytics to improve quality assurance effectiveness, operational efficiency, and decision-making. Responsibilities: Complete product containment, risk assessment, and disposition processes to maintain product quality, reliability, and customer protection. Develop, evaluate, and revise quality assurance methods and protocols. Apply these methods to inspect and test in-process materials, production equipment, an

This role is responsible for managing billing processes, revenue, and payment collection by ensuring accurate and timely updates on various portals, responds to disputes, and provides detailed financial reporting. Source: Adani Group | Job ID: 56469

We are looking for a passionate and experienced UI/UX Designer to create intuitive, engaging, and user-centric digital product experiences. The ideal candidate will have strong product design expertise, an eye for detail, and the ability to translate business requirements into seamless user experiences. Source: Adani Group | Job ID: 56480

The Mine Surveyor is responsible for conducting precise surveys and measurements to support the safe and efficient operation of the mine. This includes developing and maintaining accurate mine plans and layouts, monitoring geological features, and ensuring compliance with relevant regulations. The role requires collaboration with engineers, geologists, and management to provide critical data for mine planning, development, and safety. Source: Adani Group | Job ID: 56327

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our mission depends on having a digital representation of the physical world - a map with all routing related (real-time) information. This is what makes Lyft different from many products: our products don’t just facilitate online interactions, they facilitate dynamic, real-world ones. Without mapping services, none of these real world interactions between people and transport can happen. We are hiring a Senior Software Engineer to join our Pickup, Places and Search team within the Mapping organization that is responsible for building, enhancing and maintaining the Rider and Driver product for the Pickup/Drop off Experience. This team supports the backbone of Lyft’s search system, supporting millions of rides by helping our riders and drivers connect and reach their destination. Our focus is to ensure the pickup/dropoff experience is seamless by enhancing guidance and routing as well as the rider experience. Additionally the team uses map data and other signals to create new product experiences in collaboration with teams across Lyft. This team has a history of enabling rich and creative features that directly influence the product for all of our users. We constantly innovate and incorporate cutting-edge technologies to make the lives of our community more enriched. In this role, you'll collaborate with other engineering teams, product, data science, analytics, and operations on programs that empower us to iterate quickly, delighting our passengers and drivers with rideshare focused mapping experiences. Responsibilities: Drive high-impact projects and innovate new solutions to provide the best customer experiences Lead backend and cross functional projects to achieve long term goals as well as deliver short term roadmaps Lead large features from idea to successful execution and launch Own systems and

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview Wirecutter is seeking a visionary senior editor to oversee our style team. As Wirecutter's senior style editor, you'll be responsible for guiding and expanding our style and accessories coverage to become an indispensable destination for readers looking for straightforward, engaging, and smart advice to help them develop their personal style. You will lead a team of writers and work closely with the photo and video team, audience development team, and lifestyle writers and editors to make sure our coverage is helpful, engaging, and up-to-date. We ask that you have writing, editing, and management skills, as well as subject-matter expertise. You have sharp editing skills and a firm grasp of all categories of style, including clothing basics, fashion accessories, bags and carrying items, shoes, and more. You have a strong knowledge of the style landscape, whether menswear or womenswear. You're a fashion expert who knows brands and trends as well as how to apply a skeptic's eye to the industry's claims at large. You know that when it comes to personal style, there's no such thing as the best product for everyone, but you understand how Wirecutter's method of rigorous testing, thorough reporting, and deep beat expertise can help readers find the perfect option that fits their needs. You also understand the importance of journalistic standards and integrity, and you're passionate about cutting throug

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Santiago, Chile About the Role To the attention of candidates of Chile: V isa sponsorship is NOT provided for this position . Account Executives , Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, tech

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Customer Activation Managers on the Partnerships team own the activation and early growth of Ramp’s partner-referred customers. As an early member of the team, you will have the opportunity to help build and refine the Partner Success program and define the implementation motion to drive activation and expansion. What You'll Do Partner Relationship Management Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges. Drive Partner Enablement and Customer Activation Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale What You Need Minimum 6 years of experience in post-sales / onboarding Fluency with partner ecosystem operations Exceptional project management

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Bogotá, Colombia About the Role To the attention of candidates in Colombia: V isa sponsorship is NOT provided for this position . Account Executives , Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real,